2013 GMC Yukon Denali

WE HAVE ONLY PERSONALLY OWNED OUR 2013 GMC YUKON DENALI SINCE OCTOBER 2016 AND LOOKED AT IT AS A LUXURY VEHICLE WHICH IS FAR FROM THE TRUTH. THIS VEHICLE ALWAYS HAS A UV PROTECTION VISOR UP WHEN NOT GARAGED AND THERE IS A HUGE CRACK ABOVE THE PASSENGER SIDE AIRBAG WHICH IS VERY CONCERNING. THIS IS NOT SAFE AND WITH FLIMSY INTERIOR LIKE THIS, GMC HAS NO BUSINESS CHARGING THE PRICES THAT THEY DO FOR THEIR CARS. THIS PROBLEM IS ALL OVER THE INTERNET AND WE EVEN BOUGHT INTO AN EXTENDED BUMPER TO BUMPER WARRANTY THAT THE DEALERSHIP IS SAYING WILL NOT COVER IT. THIS IS A HUGE SAFETY CONCERN FOR ME AND ITS UNFORTUNATE THAT GM'S INTERIOR IS CHEAPLY MADE AND THEY'RE NOT WILLING TO HONOR THEIR VEHICLES WHEN THEY FALL APART. I TRADED IN A DODGE RAM THAT HAD IMMACULATE INTERIOR THAT NEVER CRACKED AND NOW I'M STUCK WITH A VEHICLE THAT IS FALLING APART.

MY DASHBOARD HAS CRACKED OVER THE STEERING COLUMN. I UNDERSTAND THIS A FLAW IN THE DESIGN AND GM WILL NOT HONOR THE REPAIR OR REPLACE THE DASH. I WOULD LIKE TO ISSUE A FORMAL COMPLAINT IN REGARDS TO THE STRUCTURAL INTEGRITY OF THIS PRODUCT. A FORMAL INVESTIGATION SHOULD BE REQUIRED CONCERNING THIS DEFECT. I HAVE RESEARCHED THIS ONLINE AND JOINED A GROUP OF APPROXIMATELY 6,000 OTHER PEOPLE ON FACEBOOK WHO HAVE SIMILAR PROBLEMS WITH THEIR DASHBOARDS. M. I HAVE ALSO TALKED TO DEALERSHIPS WHICH HAVE INFORMED ME THAT GM WOULD NOT HONOR THEIR DASH AND IF I REPLACED THE DASH THAT IT WOULD HAPPEN AGAIN DUE TO POOR DESIGN. AGAIN, I WOULD LIKE TO REQUEST A FORMAL INVESTIGATION INTO WHY THIS DESIGN IS DEFECTIVE. AS A CONSUMER, WE PAY A TREMENDOUS AMOUNT OF MONEY ON THESE VEHICLES AND EXPECT TO HAVE A QUALITY PRODUCT.

I PURCHASED NEW, TWO, GMC YUKON DENALIS IN 2007, 2013. BOTH DASH BOARDS ARE CRACKING AND POSE A SERIOUS SAFETY DEFECT. I USE THESE VEHICLES FOR PLEASURE "ON ROAD" ONLY USE. MY DAUGHTER DRIVES THE 2007 TO COLLEGE NOW AND HER DASH BOARD IS CRACKED FROM THE DRIVERS SIDE TO THE PASSENGER SIDE AND FLAPS AROUND WHILE DRIVING/OPERATING THE VEHICLE DOWN THE ROAD, THIS IS A HUGH DISTRACTION. THE DEALER, THAT I PURCHASED THE TWO NEW VEHICLES FROM CLAIMS THAT IT IS NOT THERE PROBLEM AND BLAME GMC, WHO WILL NOT DO ANYTHING ABOUT THE ISSUE ON EITHER VEHICLE. I STILL OWN AND DRIVE BOTH VEHICLES TODAY AND AM BUILDING A CASE FOR WHEN SOMETHING SERIOUS HAPPENS BECAUSE OF THE LARGE DASH CRACKS FLAPPING AROUND CAUSE AN ACCIDENT. I WELCOME ANY ASSISTANCE FROM GMC OR MY GMC DEALER TO ADRESS THIS KNOWN DASH CRACKING ISSUE ANYTIME? I ALSO WELCOME NHTSA TO FURTHER INVESTIGATE THIS KNOWN ISSUE AND RESPOND BACK TO A SOLUTION OTHER THAN THE $1,000.00 DEALER SOLUTION FOR ME TO FIX THIS ON MY OWN. THANK YOU