2017 GMC Terrain

THE VEHICLE'S CLIMATE CONTROL SYSTEM DOES NOT FUNCTION PROPERLY. THE AIR IS NOT PROPERLY DISTRIBUTED OUT OF THE AVAILABLE VENTS. AT TIMES, AIR IS ONLY DISTRIBUTED THROUGH THE FLOORBOARD VENTS. OTHER TIMES IT WILL ONLY BE DISTRIBUTED VIA THE DEFROSTER VENTS. RECENTLY, THE CAR WINDOWS BECAME COMPLETELY FOGGED UP WHILE DRIVING ON THE INTERSTATE AT NIGHT. I ATTEMPTED TO USE THE DEFROSTER, BUT ALL AIR WAS DISTRIBUTED TO THE FLOORBOARD, WHICH HAD NO IMPACT ON THE WINDSHIELD. I HAD ZERO VISIBILITY AND HAD TO PULL OFF ON THE SIDE OF THE ROAD. UP UNTIL THIS INCIDENT, THE PROBLEM HAD BEEN RESTRICTED TO A LACK OF COMFORT, BUT IT HAS NOW BECOME A SAFETY RISK. GMC HAS BEEN PREVIOUSLY MADE AWARE OF THE PROBLEM AND I WAS INFORMED GMC ENGINEERS WERE AWARE OF THE PROBLEM BUT DID NOT HAVE A WAY TO FIX IT.

TRAVELING ON STATE HIGHWAY 136 BETWEEN 50 AND 55MPH. THE LISTED VEHICLE STRUCK A DEER CAUSING SIGNIFICANT FRONT END DAMAGE. IMMEDIATELY FOLLOWING THERE WAS A VERY STRONG ODOR SIMILAR TO GUN POWDER. THE AIRBAG LIGHT ILLUMINATED AND ON STAR CAME ON LINE IN THE CAR DUE TO CRASH SENSOR NOTIFICATION. HOWEVER, THERE WAS NO AIRBAG DEPLOYMENT.THE ENTIRE FRONT END OF THE CAR SUSTAINED DAMAGE AS WELL AS THE RADIATOR. THE DRIVERS SIDE FRONT QUARTER PANEL ALSO BUCKLED. IT IS UNKNOWN AT THIS TIME OF FURTHER DAMAGE. THE VEHICLE SUSTAINED ENOUGH DAMAGE TO WHERE IT REQUIRED IT TO BE TOWED TO A DEALERSHIP BODY SHOP FOR FURTHER EVALUATION. BASED ON THE FRONT END AND QUARTER PANEL DAMAGE, THERE SHOULD HAVE BEEN AN AIRBAG DEPLOYMENT. THE LISTED VEHICLE IS THE ONLY VEHICLE INVOLVED WITH THE COLLISION. THE GEORGIA STATE PATROL INVESTIGATED AND COMPLETED A CRASH REPORT.

I WAS DRIVING 9PM ON A CITY ST RD, COMING UP ON A MILE LIGHT THAT WAS RED. THE ROADS WERE DRY ON A 5 LANE RD. THERE WAS 1 CAR AHEAD OF MY CAR WITH THEIR BRAKE LIGHTS ON . ALTHOUGH NOT NOTED ON POLICE REPORT THE CAR WAS STOPPED APPROX 5 TO 7 CAR LENGTHS PRIOR TO THE RED LIGHT. I HAD BEGAN TO SLOW DOWN BUT DID NOT REALIZE THE DRIVER AHEAD WAS NOT SLOWING DOWN BUT STOPPED. I SWERVED TO THE RIGHT AND AS NOTED IN PICS BELOW THE DRIVERS SIDE OF CAR HIT THE OTHER DRIVERS PASSENGER BACK CORNER. I ENDED UP IN A PARKING LOT ON THAT CORNER. OTHER THEN THE MEDICAL TERM COOP TO COOP THAT ALSO AIDED IN MY HEAD INJURY, I ALSO HIT MY HEAD 2 TIMES AT MY HAIRLINE ON THE STEERING WHEEL AND THEN MY LEFT CHEEK. I WAS DIAGNOSED AND SUSTAINED A SEVERE CONCUSSION/ BRAIN TRAUMA. I WENT TO THE EMERGENCY ROOM TWICE FOR CARE OF WORSENING SYMPTOMS AND WAS INCAPACITATED AND OUT OF WORK FOR ABOUT 6 WKS. WHICH WAS STILL TO FAST TO RETURN, BUT I COULD NOT AFFORD BEING ON DISABILITY. FOLLOWING THE ACCIDENT THE CAR WAS TAKEN TO THE CITY TOW YARD, AND WAS ASSESSED WITHIN A WEEK BY THE INS ADJUSTER AS TOTAL LOSS. FROM THERE IT WAS TAKEN TO A JUNK SALVAGE BUSINESS. DUE TO MY INCAPACITATION I HAD NO MEANS TO LOOK INTO CONCERNS RELATED TO WHY THE AIRBAGS DID NOT DEPLOY. I AM A NURSE PRACTITIONER THAT NOW HAS SHORT TERM MEMORY LOSS, MIGRAINES, AND ATTENTION DEFICIT DUE TO THE BRAIN INJURY. I HAVE NO WAY OF FINDING OUT IF THE AIRBAG SENSORS WERE DEFECTIVE OR NOT BECAUSE, ALTHOUGH I'M ATTEMPTING TO TRACK THE CAR IT'S BEEN DIFFICULT, AND UNSURE OF MY RIGHTS TO THE CAR IF I CAN TRACK IT DOWN. THE BIGGER SURPRISE WAS THAT I RECEIVED A RECALL NOTICE ON MY 2018 GMC TERRAIN JUST TODAY, BUT HAVE NO ANSWERS ON THE 2017. PLEASE HELP IN ANYWAY WITH WHAT I SHOULD DO. SINCERELY *TR *JS

TL* THE CONTACT OWNS A 2017 GMC TERRAIN. WHILE DRIVING 32 MPH, THE CONTACT'S VEHICLE STRUCK A PARKED VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND MOUTH, AND SUSTAINED A MILD CONCUSSION. MEDICAL ATTENTION WAS REQUIRED. IT WAS NOT DETERMINED WHETHER OR NOT THE VEHICLE WAS DESTROYED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 2,850.

I WAS DRIVING AND INSIDE ALARM CAME ON SOUNDED LIKE A FIRE ALARM. HOWEVER NO LIGHTS IN THE CAR CAME ON INDICATION SOMETHING WAS WRONG, TIRE PRESSURE WAS GOOD, EVERYTHING AS FAR AS MY EYES COULD SEE IT WAS FINE EXCEPT THAT AN ALARM KEPT GOING OFF COMING THRU THE SPEAKERS. I PULLED OVER GOT OUT LOOKED AROUND THE VEHICLE. NOTHING! MADE SURE ALL DOORS WHERE LOCKED AND EVERYTHING GOOD ALARM STILL GOING OFF. NOT THE CAR THEFT ALARM AN INTERNAL ALARM THRU THE SPEAKERS OF THE CAR. PLEASE HELP AS I AM SCARED TO DRIVE MY VEHICLE BECAUSE MAYBE IT WAS TRYING TO TELL ME SOMETHING IS WRONG. IT EVENTUALLY WENT OFF AND I PULLED OFF VEHICLE DROVE FINE.

I'VE HAD MY TERRAIN FOR 3 MONTHS. CAR HAD 3400 MILES AT THE TIME OF THE ISSUE. BACKED OUT OF MY DRIVEWAY, PUT THE CAR IN DRIVE AND IT WOULDN'T GO. THE CAR WOULD REV UP BUT WOULDN'T MOVE FORWARD. HAD TO PUT THE CAR IN NEUTRAL AND PUSH OUT OF THE MIDDLE OF THE STREET. CAR WAS STRANDED IN THE STREET FOR THREE DAYS DUE TO THE DEALERSHIP SERVICE DEPARTMENT BEING CLOSED. EACH DAY I TRIED TO PUT THE CAR IN DRIVE AND IT STILL WOULDN'T GO WHEN PUT IN DRIVE OR MANUAL ONLY REVERSE. CAR WAS TOWED TO THE DEALERSHIP AND SAT FOR ANOTHER DAY BEFORE THE DEALERSHIP COULD GET TO IT. DEALERSHIP CALLED AND THE CAR WOULD DRIVE WITH NO ISSUE. ASKED IF SOMETHING COULD HAVE SHIFTED WHEN THE CAR WAS TOWED SO THEY KEPT THE CAR ONE MORE DAY TO RUN SOME DIAGNOSTIC TESTS WHICH STILL RESULTED IN NOTHING BEING FOUND.