1999 GMC Suburban

TL* THE CONTACT OWNS A 1999 GMC SUBURBAN. THE CONTACT WAS DRIVING 40 MPH WHEN HE NOTICED THAT THE VEHICLE WAS TRAVELING INTO THE NEXT LANE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE DEALER DID PERFORM AN ALIGNMENT AS A PRECAUTION. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 189,000.

MY VEHICLE, A 1999 GMC SUBURBAN, AND NOW HAS A TENDANCY TO SUDDENLY VEER TO THE RIGHT WHILE ROUNDING ANY RIGHT HAD CURVE, AT LOW TO HIGH SPEED. AT SOME POINT IN THE TURN IT IS AS IF THERE IS A PEICE OF THE STEERING MISSING. WE ARE THE SECOND OWNER OF THE VEHICLE. IT WAS SOLD TO US BY THE DEALER AND IT HAD 20,000 MILES ON IT WHEN WE GOT IT. WE ASKED IF THERE WAS ANY PROBLEMS AND THEY ASSURED US THERE WAS NOTHING WRONG WITH THE VEHICLE. I HAVE EXPLAINED THIS CONDITION TO SEVERAL WHEEL ALIGNMENT SHOPS, AND THE CONSISTANT STATEMENT FROM THEM IS IS SOUNDS LIKE THE "STEERING WHEEL POSITION SENSOR IS BAD". THEY SUGGESTED I CALL THE GM DEALER AND SEE IF THERE WAS A RECALL FOR THIS VEHICLE BECAUSE THERE IS ONE FOR THE PROBLEM. I CALLED THE GMC DEALER AND EXPLAINED IT TO THEM AND TOLD THEM WHAT THE WHEEL ALIGNMENT PLACES ARE SAYING, TO WHICH THEY AGREED. I ASKED IF THERE WAS A RECALL FOR THAT . I GAVE THEM MY VIN #, AND THEY SAID THERE WAS A RECALL BUT NOT FOR MY VIN #. I NEED TO KNOW WHY THEY (GM) WON'T INCLUDE OTHER VIN'S FROM THE SAME MAKE & MODEL AND YEAR, THAT HAVE THE EXACT SAME SYMPTOMS. IS THERE A WAY TO GET GM TO INCLUDE MY VIN # SERIES AND EXPAND THE RECALL? THE WHEEL ALIGNMENT PLACES ARE TELLING ME THIS HAS BEEN A PRETTY BIG PROBLEM. I DON'T WANT TO WAIT UNTIL AFTER I HAVE SERIOUS PROBLEMS WITH THIS TO FIND OUT LATER THE RECALL HAS BEEN EXPANDED. WHAT CAN I DO AND CAN YOU HELP ME GET GM TO ASSIST IN THIS RECALL EXPANSION? THANK YOU

WHILE DRIVING AT LOW SPEED AND THEN ON THE FREEWAY AT 70 MPH MY SUBURBAN LOST POWERING STEERING CONTROL INTERMITTENTLY-ON-OFF, ON-OFF, ON-OFF. AT 70 MPH THE VEHICLE REPEATEDLY JERKED TO THE RIGHT, AND I HAD TO JERK THE WHEEL BACK TO THE LEFT AND SWERVE BACK INTO THE LANE. HAD INSPECTION MADE, AND FOUND METAL SHAVINGS IN POWER STEERING FLUID, INDICATING A COMPONENT FAILURE IN THE POWER STEERING SYSTEM. I SEE A TECHNICAL SERVICE BULLETIN WAS ISSUED TWO YEARS AGO ON AUGUST 1, 2003, BUT NO FURTHER ACTION TO DATE TO CORRECT THIS SAFETY DEFECT. *AK

I HAVE A 1999 GMC SUBURBAN THAT IS HAVING A PROBLEM WITH THE POWER STEERING. I HAVE TAKEN IT 3 TIMES TO A REPAIR SHOP TO HAVE IT LOOKED AT BUT WHAT HAPPENS DOES NOT OCCUR EVERY DAY. IT SEEMS THAT THE POWER STEERING "GOES OUT" FOR A FEW SECONDS - USUALLY WHEN GOING AROUND A CURVE, CAUSING THE STEERING WHEEL TO JERK AND THE VEHICLE TO SWERVE. I READ ABOUT A RECALL THAT GMC WAS DOING TO REPLACE A FAULTY BEARING IN THE POWER STEERING THAT WAS CAUSING THIS PROBLEM AND I CONTACTED THEM ABOUT IT. THEY OPENED A FILE FOR ME BUT INFORMED ME THAT MY YEAR VEHICLE WAS NOT INCLUDED IN THE RECALL AND IF ENOUGH PEOPLE COMPLAINED, THEY MIGHT DO A RECALL. OTHERWISE, I WOULD BE RESPONSIBLE FOR THE REPAIRS MYSELF. I HAVE CONTACTED A GMC DEALER AND THIS REPAIR IS VERY COSTLY, ACCORDING TO THEM. I FEEL IF GMC HAS SO MANY OTHER VEHICLES THAT THEY ARE HAVING THIS PROBLEM WITH, AND THEY USED THE SAME PART IN MY VEHICLE, I SHOULD BE ENTITLED TO HAVE IT REPAIRED AT THEIR COST BEFORE IT CAUSES AN ACCIDENT. THEY ARE OBVIOUSLY AWARE OF THE PROBLEM.*AK