2005 GMC Sierra

PURCHASED 2005 NEW GMC SIERRA CREW CAB, 349 MILES, ON 19 JULY 2005 FROM RANZ MOTOR CO., INC., CHANUTE, KS, VIN [XXX]. ON 8/21/05 THE VEHICLE BEGAN TO SHAKE VIOLENTLY, THE FRONT BRAKES LOCKED UP, THERE WAS A DISTINCT ODOR EMITTING FROM THE VEHICLE, AND SMOKE WAS ROLLING OUT FROM UNDER THE RIGHT FRONT SIDE OF THE TRUCK. RANZ MOTORS REPLACED A BAD BRAKE BOOSTER IN ACCORDANCE WITH BULLETIN EPIT3685 AND CHECKED OPERATION. ON 9/1/05 THE VEHICLE DISPLAYED THE SAME DEFECT AS DESCRIBED ABOVE. THIS TIME CAR WAS TAKEN TO COAST TO A SLOW SPEED BEFORE EXITING THE HIGHWAY BY MY HUSBAND, A 27 YEAR RETIRED POLICE LT, WHEN THE BRAKES WERE APPLIED, THE STEERING SHOOK SO VIOLENTLY, THE STEERING WHEEL WAS JERKED FROM BOTH HANDS, THE VEHICLE CROSSED THE CENTER LINE INTO ONCOMING TRAFFIC NARROWLY AVOIDING A HEAD-ON ACCIDENT. SLOWLY DROVE THE VEHICLE BACK TO RANZ MOTORS (APPROXIMATELY 50 MILES ROUND TRIP). THE VEHICLE WAS NOT REPAIRED AT THAT TIME, BUT THE NEXT DAY A SERVICE TECH DROVE THE VEHICLE ONLY .21 MILES BEFORE THE VEHICLE AGAIN EXHIBITED THE SAME DEFECT. THE TECH PULLED UP ON THE BRAKE PEDAL AND VIBRATION STOPPED (REF: [XXX]). ANOTHER BOOSTER WAS INSTALLED, VEHICLE WAS ROAD TESTED 295 MILES WITHOUT ANY DUPLICATION OF PREVIOUS PROBLEM. I HAVE LOST ALL CONFIDENCE IN THE VEHICLE, IT'S USE IS NOT ONLY AS A FAMILY VEHICLE, BUT IS ALSO USED TO PULL A 4 HORSE TRAILER. NO OLD PARTS WHERE SHOWN TO EITHER MYSELF OR MY HUSBAND EITHER TIME. I'VE DISCUSSED WITH RANZ MOTORS TRADING THE VEHICLE BACK IN ON SOMETHING ELSE AND STEVE RANZ "WASN'T COMFORTABLE SELLING THAT VEHICLE TO SOMEONE ELSE WITH IT'S HISTORY OF PROBLEMS". OTHER DEALERS HAVE DEPRECIATED THE VEHICLE SUBSTANTIALLY BASED ON IT'S REPAIR HISTORY. I PROCEEDED WITH THE GMC BUY BACK PROGRAM WHERE I WAS OFFERED $794.00 AND AN EXTENDED WARRANTY, AND TOLD IF IT HAPPENS AGAIN WE WILL CONSIDER BUYING IT BACK. I DON'T LIKE PLAYING RUSSIAN ROULETTE WITH MY LIFE OR THAT OF MY FAMILY. *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT

05 DURAMAX IS RUNNING VERY WARM AND OVERHEATING WHILE TOWING. FOUR TIMES WE HAVE TOWED AND ALL FOUR TIMES THE TRUCK RAN WARM THE LAST TIME THE HEADS UP DISPLAY SAID ENGINE OVER HEATING. THIS TRUCK IS RATED TO TOW 16,000 + POUNDS AND I'M TOWING AROUND 15,500 AND IT CAN'T DO IT WITHOUT OVERHEATING THE COOLANT AND TRANSMISSION. *JB

I OWN A 2003 2500 HD 4X4, A WONDERFUL VEHICLE IT WOULD BE EVEN MORE WONDERFUL IF I COULD FIND A DEALER THAT WOULD STAND BEHIND HIS PRODUCT. MY NEXT CAR PROBABLY WILL NOT BE GMC OR CHEVY. I HAVE OWNED THE CAR SINCE JUNE OF 2003. DUE TO THE NATURE OF MY BUSINESS I ALREADY HAVE 98,000 MILES. DURING THAT TIME I HAVE COMPLAINED ABOUT FUEL MILEAGE. THE REPORTS LIE. NOBODY WILL DO ANYTHING ABOUT THE FUEL MILEAGE. BECAUSE IT CAN'T GET ANY BETTER BECAUSE THEY LIED. I HAVE LOST A VACCUME PUMP, AND A LEFT FRONT WHEEL HUB WHICH HAD TO BE COMPLETELY REPLACED. WHAT PROMPTED MY COMPLAINT IS THAT I HAVE STARTED DEVELOPING A VIBRATION AT 77-83 MPH. DEALER REP SAYS YOU SHOULDN'T BE DOING 80 MPH. THEREFORE SINCE OUR MECHANICS CAN'T SPEED IN YOUR VEHICLE ( COMPLETELY UNDERSTANDABLE) YOU DON'T HAVE A VIBRATION. DESPITE THE FACT THAT THE VIBRATION OCCOURS AT 80MPH I STILL HAVE A VIBRATION AND JUST BECAUSE IT IS AGAINST THE LAW, ( 75 IS ABOUT THE NORM ON OUR HIGHWAYS), DOESN'T MEAN I DON'T HAVE A VIBRATION. MY GUESS IS THAT IT IS EITHER ANOTHER WHEEL HUB, OR SOMETHING IN THE INSTALLATION OF THE NEW VACCUME PUMP. BECAUSE AFTER THEY REPLACED THAT IT RAN GOOD FOR AWHILE. THE VIBRATION IS GETTING WORSE AND I AM AT 97-98,000 MILES. VEHICLE IS ALSO STARTING TO SURGE, BUT NOT ALL THE TIME. FROM WHAT I HAVE READ ABOUT THE OTHER COMPLAINTS IT COULD BE THE AC ACTING UP. BUT SINCE IT WASN'T SURGING THIS TIME, WELL IF YOUR A CONSUMER READING THIS YOU KNOW THE STORY. I HAVE TOLD YOU ALL THE BAD. NOW FOR SOME GOOD.... THE BRAKE SYSTEM ON THIS CAR IS BEAUTIFUL I AM STILL LESS THAN HALF ALL THE WAY AROUND. THE BRAKE SYSTEM IS PERFECTLY TUNED FROM FRONT TO BACK. I HAVE HAULED CARS AND TRAILORS FROM TIME TO TIME AND THE ENGINE TRANSMISSION AND BRAKES ALL WORK TOGETHER BEAUTIFULLY. ITS THE SERVICE I AM COMPLAINING ABOUT.

DT: WHEN THE CONSUMER PRESSES THE ACCELERATOR ALL THE WAY DOWN IT DOES NOT SPEED UP QUICKLY. IT IS A FEW MOMENTS BEFORE THE VEHICLE WILL SPEED UP. THIS PROBLEM HAS BEEN OCCURRING SINCE PURCHASE. THE PROBLEM IS WITH THE PASSING GEAR AND THE RESUME ON THE CRUISE CONTROL. THE PROBLEM OCCURS WHETHER OR NOT THE CRUISE CONTROL IS ON. WHEN THE CONSUMER CONTACTED THE MANUFACTURER, THEY TOLD HIM THAT IT WAS HOW THE VEHICLE WAS DESIGNED.*AK

DT: 2005 GMC SIERRA. THE VEHICLE SPRAYED FUEL OUT OF IT'S GAS TANK. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP BUT THERE WAS NO SOLUTION FOR THE PROBLEM. THE FUEL DID NOT STOP PUMPING FROM THE REAR TANK TOT HE FRONT TANK. THE CONSUMER WAS TOLD NOT TO PUT FUEL IN THE REAR TANK, BUT THE GAUGES DID NOT WORK ON THE VEHICLE, AND HE DID NOT KNOW WHEN THE FRONT TANK WAS FULL. THIS HAS ALWAYS HAPPENED WITH THE VEHICLE. HE CALLED THE DEALERSHIP 3 HOURS AFTER PURCHASING IT AND TOLD THEM OF THE PROBLEM. HE HAS ALSO CALLED GENERAL MOTORS AND THEY KNOW IT WAS A PROBLEM, BUT THEY DID NOT HAVE A SOLUTION FOR IT. WHILE DRIVING THE VEHICLE SPRAYED DIESEL FUEL ALL OVER A MOTORCYCLIST, SOAKING HIM IN FUEL. WHEN THE VEHICLE WAS TAKEN TO DEALER, THEY REACH IN AND BEND THE FLOW OUT OF THE WAY, BUT IT DID NOT FIX IT.*AK *NM

DT: THE CONTACT OWNS A 2005 GMC SIERRA 1500. THE TRUCK HAD A TRANSMISSION LEAK. AFTER FIVE TIMES TRYING TO CORRECT THE PROBLEM HE LET THE VEHICLE GO BACK, AND LOST MONEY ON THE TRUCK WHEN HE TRADED IT IN. HE HAD THE RECEIPTS AVAILABLE. THEY REPLACED SEALS ON THE REAR SHAFT AND THE REAR SHAFT HOUSING. HE CALLED GMC CUSTOMER SERVICE THEY HAD A KIT SO THEY HAD TO REPLACE A BUNCH OF SEALS IN IT. THREE WEEKS LATER THE VEHICLE WAS LEAKING AGAIN. THE VEHICLE HAS BEEN IN THE SHOP 4 TIMES FOR THE SAME PROBLEM SINCE THE DATE OF PURCHASE WHICH WAS NOVEMBER 15, 2004. ALSO, HAD PROBLEMS WITH THE CD PLAYER. THEY CORRECTED THE PROBLEM BY REPLACING THE ENTIRE CD PLAYER.*AK