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2024 GMC Sierra 3500

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 9 of 44 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports1 fire reports1 injury reports

Power Train complaints

12 reports
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Mileage unknown · Jul 30, 2026
Power Train

Since I purchased this truck in 2023 brand new as a 2024 the shifting has been very abrasive. It shifts far excessively harder than it should and I have brought this to the dealership’s attention many times. Now I am finding out that there is a massive recall on this vehicle’s transmission because of these issues that have been…

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Since I purchased this truck in 2023 brand new as a 2024 the shifting has been very abrasive. It shifts far excessively harder than it should and I have brought this to the dealership’s attention many times. Now I am finding out that there is a massive recall on this vehicle’s transmission because of these issues that have been happening. The error codes are P0700 and P0747 The Engine and Transmission System is not performing as expected. An issue has been detected in the Transmission System that transfers power from the engine to the drive wheels. You may experience reduced power or shifting issues.If the vehicle is continually driven with the check engine light on, the emission controls might not work as well, the vehicle fuel economy might not be as good, and the engine might not run as smoothly. This could lead to future repairs.

NHTSA ODI #11753659

Mileage unknown · Feb 17, 2026
Electrical SystemEnginePower Train

This 2024 GMC Sierra Heavy Duty has experienced a continuous pattern of major mechanical and electrical failures since early ownership. The vehicle required a complete engine replacement under warranty at approximately 43,626 miles. Since that time, the vehicle has continued to experience repeated injector failures, control modu…

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This 2024 GMC Sierra Heavy Duty has experienced a continuous pattern of major mechanical and electrical failures since early ownership. The vehicle required a complete engine replacement under warranty at approximately 43,626 miles. Since that time, the vehicle has continued to experience repeated injector failures, control module faults, communication errors, and voltage-related system issues. Current diagnostic codes indicate multiple simultaneous failures including ignition relay feedback circuits, control module power faults, gateway communication loss, brake system communication faults, and battery voltage circuit errors. The dealership has diagnosed a power distribution / fuse block failure at approximately 79,000 miles. These electrical failures affect multiple vehicle systems and raise concerns regarding reliability and potential safety risks due to loss of communication between control modules and possible braking system interaction. The vehicle has been in the dealership numerous times for repairs including engine replacement, injector replacement, control module reprogramming, and electrical diagnostics. I am submitting this complaint due to concern over a potential systemic electrical defect and ongoing reliability issues.

NHTSA ODI #11718551

Mileage unknown · Jan 31, 2026
Power Train

Rear wheel lockup event in traffic while towing 24000lb 5th wheel on freeway. Vehicle was limped to a dealer, diagnosed as a transmission valve body failure. Repair took over 1 month stranding us over 1500 from home while on a trip.

NHTSA ODI #11714631

Mileage unknown · Jul 31, 2025
Power Train

I'm reaching out for urgent help regarding my 2024 GMC AT4, which is currently at Newby Buick GMC in St. George, Utah, with a transmission failure that occurred on Saturday, [XXX]. While returning from a horse show in Ogden, Utah, the truck began to experience severe transmission issues near Santaquin, Utah, around 5:30 p.m. Jus…

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I'm reaching out for urgent help regarding my 2024 GMC AT4, which is currently at Newby Buick GMC in St. George, Utah, with a transmission failure that occurred on Saturday, [XXX]. While returning from a horse show in Ogden, Utah, the truck began to experience severe transmission issues near Santaquin, Utah, around 5:30 p.m. Just before reaching Santaquin, the truck jerked violently three times-so hard that I immediately checked the camera system inside my horse trailer to make sure one of my horses hadn't gone down. That's how intense the jolt was. I pulled into a gas station in Santaquin and called the dealership right away. At the time, I had three horses on board, it was nearly 100 degrees, and I was hauling a large living quarters horse trailer. The service manager was initially unavailable, but he returned my call shortly and advised me to continue driving to St. George at a steady speed if the truck could manage it. He also warned that it might go into limp mode, and in that case, I'd just be traveling very slowly. My husband was on standby in case he needed to meet me halfway, but I was hopeful that I could make it to at least Hurricane, Utah. I was able to access my GMC app on my phone at the time and confirmed to him that the transmission check light was on, and I was receiving a warning notification on the app indicating there was a transmission issue. I was able to limp the truck as far as Hurricane, where my husband met me. We unloaded the horses into stalls and took both trucks into St. George that night to drop the AT4 off at the dealership. On Monday morning, I contacted the dealership for an update and was informed that the issue was likely related to the transmission valve, and that the required part is on national back order-with an estimated delay of two months or more, but no confirmed ETA. This has been my first GMC diesel. I've always driven Dodge trucks. Over a year ago, I saw the new color GMC released and kept telling my husband how amazi INFORMATION REDACTED PURSUANT TO THE FREEDOM O

NHTSA ODI #11677566

Mileage unknown · May 20, 2025
Electrical SystemForward Collision AvoidancePower Train

Battery would not hold charge and would need jump start. Transmission would not stay in gear while towing trailer and would only go to 5th or 6th gear and would jerk out of gear and oil temperatures would go to 225 degrees. Erratically shifting and while driving with cruise control stop with out warning

NHTSA ODI #11662015

36,000 miles · May 13, 2025
Power Train

The contact owns a 2024 GMC Sierra 3500. The contact stated that while driving on the highway at 50 MPH, the vehicle lost automotive power and failed to exceed 50 MPH. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact w…

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The contact owns a 2024 GMC Sierra 3500. The contact stated that while driving on the highway at 50 MPH, the vehicle lost automotive power and failed to exceed 50 MPH. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the transmission valve body was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000.

NHTSA ODI #11660712

Mileage unknown · May 2, 2025
Electrical SystemEnginePower Train

The contact owns a 2024 GMC Sierra 3500. The contact stated that the exterior lights of the vehicle were flashing erratically, and the tailgate was opening unintendedly. The contact stated that while driving at various speeds, the vehicle experienced erratic transmission shifts, and the vehicle was jerking and made an abnormal c…

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The contact owns a 2024 GMC Sierra 3500. The contact stated that the exterior lights of the vehicle were flashing erratically, and the tailgate was opening unintendedly. The contact stated that while driving at various speeds, the vehicle experienced erratic transmission shifts, and the vehicle was jerking and made an abnormal clunking sound. The check engine warning light was illuminated. The contact pulled over to a truck stop and parked the vehicle. The contact stated that the battery became fully drained while parked with the windows rolled down in snowy weather. The contact stated that after waiting 6 hours for AAA to arrive, the vehicle jump-started. The contact stated that the battery had drained on several occasions. The vehicle was taken to the dealer, where it was diagnosed that the two batteries needed to be replaced. The vehicle was repaired; however, the failure persisted, and the vehicle overheated while driving. The contact stated that GMC OnStar was contacted and informed the contact that diagnostic trouble codes related to the transmissions were retrieved. The vehicle was taken to another dealer Weston Buick GMC (22555 SE Stark St, Gresham, OR 97030) to be diagnosed. The vehicle was being diagnosed. The vehicle was not repaired and remained out of the contact's State of residence. The contact related the failure to an unknown recall; however, the VIN was not included. The manufacturer was notified of the failure and covered vehicle rental expenses that allowed the contact to return to their residence. The contact stated that the vehicle was used for load transportation, and the failure had caused both the contact and her husband to be stranded while delivering loads, which caused lodging expenses and loss of wages. The failure mileage was unknown.

NHTSA ODI #11658498

63,000 miles · Apr 30, 2025
Power Train

The contact owns a 2024 GMC Sierra 3500. The contact stated that while driving at 30 MPH, there was a loud pop and the vehicle jolted, after which the vehicle started to lose motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated…

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The contact owns a 2024 GMC Sierra 3500. The contact stated that while driving at 30 MPH, there was a loud pop and the vehicle jolted, after which the vehicle started to lose motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission valve body. The vehicle was not repaired due to a lack of parts availability. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 63,000.

NHTSA ODI #11657791

Mileage unknown · Apr 20, 2025
Power Train

Transmission has a bad vibration at low RPMs under acceleration as well as slipping and hard shifts. A few times the transmission has locked up the briefly. It also runs very hot between 180 and 249 degrees. Have been researching this when I came across all the problems and recalls however nothing listed for my VIN

NHTSA ODI #11655726

Mileage unknown · Feb 17, 2025
Power Train

Nothing has happened so far but I believe they have an issue with the Allison transmission. When you first start off in the morning driving slow the transmission shifts hard with a thump. I've taken it in to the GMC dealership in Ft. Walton Beach, Florida and they kept the truck overnight and said everything seems to work as it…

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Nothing has happened so far but I believe they have an issue with the Allison transmission. When you first start off in the morning driving slow the transmission shifts hard with a thump. I've taken it in to the GMC dealership in Ft. Walton Beach, Florida and they kept the truck overnight and said everything seems to work as it should. I just traded my 2021 gmc 3500hd dually with 130k miles on it and never heard that or ever had an issue so I'm not sure what changed since then? I'm not sure what you guys can do to look into it? Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11643086

Official recalls

3

24V894000 · Latches/locks/linkages:tailgate:latch

Nov 26, 2024

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

Consequence & remedy

Consequence: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

24V060000 · Latches/locks/linkages:tailgate:latch

Feb 1, 2024

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Consequence & remedy

Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

23V549000 · Steering

Aug 3, 2023

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

Consequence & remedy

Consequence: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.