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2004 GMC Sierra 2500

Owner reports · Recalls · Investigations

More warning signs than most Sierra 2500 years

Owner complaints for the 2004 GMC Sierra 2500 are substantially higher than the model-year median of 46.

About this comparison →

When problems were reported

Mileage at the reported incident

122 reports with mileage · 21 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes, Hydraulic. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports4 fire reports3 injury reports

What owners actually said

143 reports
140,000 miles · Jan 9, 2015
Power TrainService Brakes

I WAS LEAVING A PARKING LOT, AND AS I HIT MY BRAKES, THERE WERE NO BRAKES. I LIMPED HOME, USING THE E-BRAKE AND TRANSMISSION TO KEEP THE TRUCK UNDER CONTROL. UPON INSPECTION I FOUND THE FRONT BRAKE LINE RUSTED AND LEAKING. *TR

NHTSA ODI #10671448

Mileage unknown · Nov 5, 2014
Electronic Stability Control (esc)EngineWheels

I BOUGHT (2) SIERRA 2500 HD TRUCKS THAT HAVE SERIOUS HUB ASSEMBLY PROBLEMS WITH ONE REPLACEMENT IN 2011, LIGHTING SYSTEM WORK WHEN IT WANT TO AND HAS DRAIN FIVE BATTERIES FROM AAA AND ADVANCE AUTO IN THE PAST SEVEN YEARS, ABS/ENGINE LIGHT STAYS ON SINCE 2007 AND AFTER 10 YEARS IS GASKET PROBLEMS WITH GM PRODUCTS. I HAVE TALK TO …

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I BOUGHT (2) SIERRA 2500 HD TRUCKS THAT HAVE SERIOUS HUB ASSEMBLY PROBLEMS WITH ONE REPLACEMENT IN 2011, LIGHTING SYSTEM WORK WHEN IT WANT TO AND HAS DRAIN FIVE BATTERIES FROM AAA AND ADVANCE AUTO IN THE PAST SEVEN YEARS, ABS/ENGINE LIGHT STAYS ON SINCE 2007 AND AFTER 10 YEARS IS GASKET PROBLEMS WITH GM PRODUCTS. I HAVE TALK TO GM EXECUTIVE OFFICE THAT FIX THE HUB ASSEMBLY AND TAILGATE RECALLS PROBLEM IN 2011 BUT UNWILLING TO DEAL WITH IT NOW AFTER TALKING TO GM DAN. I THINK I NEED OUT SIDE COUNSEL AND ENGINEERING FIRM TO TEST AND TESTIFY ON MY BEHAVE AND 2,300 OTHER OWNERS WITH THE SAME PROBLEM. I WANT NEW VEHICLES AND SETTING UP A DATE WITH CONGRESSIONAL OVERSIGHT COMMITTEE, AND NHTSA REVIEW MY CASE. I HAVE MET WITH CONGRESSIONAL PANEL INVESTIGATING GM THAT WANT TO HELP ME RESOLVE THIS PROBLEM. I BEEN A GM PERSON BUT SERIOUSLY LOOKING IN THE FOREIGN MARKET IF I HAVE NO SERIOUS RESOLUTION. *TR

NHTSA ODI #10652666

180,000 miles · Sep 23, 2014
Service Brakes

ON 9-19-2014 THE TRUCK WAS STOPPED AT A RED LIGHT AND STARTED TO INCH FORWARD. SLIGHT PRESSURE ON THE BRAKE PEDAL STOPPED THE MOVEMENT. THE EVENT WAS SO QUICK AND SLIGHT I THOUGHT NOTHING ABOUT IT. I TURNED ON THE FREEWAY AND DROVE 30 OR 40 MILES BEFORE TOUCHING THE BRAKE PEDAL AGAIN. WHEN I DID IT WENT ALMOST TO THE FLOOR WITHO…

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ON 9-19-2014 THE TRUCK WAS STOPPED AT A RED LIGHT AND STARTED TO INCH FORWARD. SLIGHT PRESSURE ON THE BRAKE PEDAL STOPPED THE MOVEMENT. THE EVENT WAS SO QUICK AND SLIGHT I THOUGHT NOTHING ABOUT IT. I TURNED ON THE FREEWAY AND DROVE 30 OR 40 MILES BEFORE TOUCHING THE BRAKE PEDAL AGAIN. WHEN I DID IT WENT ALMOST TO THE FLOOR WITHOUT SLOWING THE TRUCK SPEED ANY APPRECIABLE AMOUNT. AT THAT POINT I KNEW I HAD A SERIOUS PROBLEM. I GEARED THE TRUCK DOWN AND WAS ABLE TO AVOID BEING INVOLVED IN AN ACCIDENT. IF I HAD NEEDED TO COME TO A FULL AND FAST STOP IT COULD EASILY HAVE BEEN A DISASTER. AN INTERNET SEARCH REVEALED GM HAS HAD THIS PROBLEM FOR SOME TIME WITHOUT NOTICE TO TRUCK OWNERS THAT IT EXISTS. AN INSPECTION OF THE BRAKE LINES WAS DONE AND INDICATED A FAILURE IN THE BRAKE LINE SYSTEM DUE TO RUST. THE FUEL LINES SHOWED THE SAME KIND OF DETERIORATION. PICTURES CAN BE PROVIDED TO VERIFY THE LACK OF ADVANCED RUST CONDITIONS TO THE UNDERNEATH OF THE TRUCK OTHER THAN THE BRAKE LINE SYSTEM, THE FUEL LINE SYSTEM, AND THE DRIVE SHAFT. THE TRUCK WAS PURCHASED NEW IN SOUTH CAROLINA AND HAS BEEN DRIVEN THERE 90% ON THE TOTAL MILEAGE ON IT. *TR

NHTSA ODI #10638398

73,000 miles · Sep 22, 2014
Service Brakes

THIS SELDOM USED, WELL MAINTAINED, GARAGED TRUCK, BLEW OUT THE BRAKE LINES ON LEFT SIDE ON THE FRAME, UNDER THE DOOR, RESULTING IN TOTAL BRAKE FAILURE. I HAD TO USE THE PARKING BRAKE TO STOP THE VEHICLE. I WAS ON MY WAY TO PICK UP A #9000 BOAT. IF I HAD THAT BOAT BEHIND THE TRUCK, IT COULD HAVE KILLED ME, OR OTHERS ON THE ROAD. …

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THIS SELDOM USED, WELL MAINTAINED, GARAGED TRUCK, BLEW OUT THE BRAKE LINES ON LEFT SIDE ON THE FRAME, UNDER THE DOOR, RESULTING IN TOTAL BRAKE FAILURE. I HAD TO USE THE PARKING BRAKE TO STOP THE VEHICLE. I WAS ON MY WAY TO PICK UP A #9000 BOAT. IF I HAD THAT BOAT BEHIND THE TRUCK, IT COULD HAVE KILLED ME, OR OTHERS ON THE ROAD. BRAKE LINES ARE NOT A NORMAL SERVICE PART. REPLACING ALL THE BRAKE LINES IS COSTING ME 1300, AT A MINIMUM. MY NEIGHBOR NEXT DOOR HAS A SIMILAR 2004 GMC SIERRA, WITH ABOUT THE SAME MILEAGE, ONLY HIS IS A 1/2 TON, WHERE MINE IS 3/4 TON. HIS TRUCK HAD THE SAME FAILURE THE WEEK BEFORE, IN THE EXACT SAME LOCATION ON THE LINES. DO A SIMPLE SEARCH LOOKING FOR BRAKE FAILURES ON THESE VEHICLES, AND YOU FIND THAT ITS WELL DOCUMENTED. THIS SHOULD BE A RECALL BEFORE PEOPLE ARE KILLED. THERE IS NO WAY THAT I SHOULD BE LOOKING AT BRAKE LINE FAILURE ON A 10 YEAR OLD GARAGED TRUCK THAT HAS A TOW CAPACITY OF OVER 10,000 #'S. HOW SHOULD SOMEONE DETECT THE INTEGRITY OF THE BRAKE LINES TO DETERMINE WHEN THE SHOULD BE REPLACED? *TR

NHTSA ODI #10638025

71,000 miles · Sep 12, 2014
Service Brakes

BRAKE LINES RUSTED AND LEAKING. *TR

NHTSA ODI #10632803

58,000 miles · Aug 20, 2014
Electrical System

STARTED WITH SPEEDOMETER, THEN GAS GAUGE, THEN EVERYTHING ELSE ON THE DASHBOARD STOPPED WORKING *TR

NHTSA ODI #10626585

124,000 miles · Jun 24, 2014
Electrical System

PARKED MY TRUCK IN THE DRIVEWAY TONIGHT AND SHUT IT OFF. THE MIRRORS WENT CRAZY, AND THE RADIO WOULD NOT SHUT OFF. AFTER A FEW MINUTES I STARTED THE TRUCK AND SHUT IT BACK OFF. THE RADIO WENT OFF. SINCE OWNING THE TRUCK, WHICH IS NOT VERY LONG, I HAVE HAD THE POWER SEATS READJUST THEMSELVES, BY THEM SELVES, AND IT FELT LIKE …

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PARKED MY TRUCK IN THE DRIVEWAY TONIGHT AND SHUT IT OFF. THE MIRRORS WENT CRAZY, AND THE RADIO WOULD NOT SHUT OFF. AFTER A FEW MINUTES I STARTED THE TRUCK AND SHUT IT BACK OFF. THE RADIO WENT OFF. SINCE OWNING THE TRUCK, WHICH IS NOT VERY LONG, I HAVE HAD THE POWER SEATS READJUST THEMSELVES, BY THEM SELVES, AND IT FELT LIKE IT WAS CRUSHING ME. I AM A BIG MAN AND I PREFER THAT NO ONE ADJUST MY SEATS, AS I HAVE THEM JUST RIGHT FOR ME. THIS TRUCK AND ITS WIRING/ELECTRICAL SYSTEM ARE PROBLEMATIC. SO SORRY I BOUGHT IT NOW. *TR

NHTSA ODI #10605775

35,000 miles · Apr 19, 2014
Service BrakesStructure

ALL THE FLUID LINES CORRODED TO THE POINT WHERE THE VEHICLE WAS DANGEROUS TO DRIVE WITH ONLY 35000 ORIGINAL MILES ON IT. *TR

NHTSA ODI #10583638

80,128 miles · Apr 6, 2014
Electrical SystemEquipment Adaptive/mobility

MY IGNITION ALSO SWITCHES OFF DUE TO THE KEY CHAIN BEING TO HEAVY, I WOULD LIKE MY VEHICLE FIXED AS WELL. I THINK GM IS NOT TELLING THE WHOLE STORY ON HOW MANY VEHICLE ARE AFFECTED BY THE IGNITION SWITCHES. I CAN PROVE MY CLAIM BY ATTACHING MY TWO KEY CHAINS TOGETHER AGAIN AND THE PROBLEM WILL OCCUR AGAIN. *TR

NHTSA ODI #10577755

50,000 miles · Mar 5, 2014
Electrical System

TL* THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE SPEEDOMETER FAILED TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAIL…

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TL* THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE SPEEDOMETER FAILED TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

NHTSA ODI #10567128

Official recalls

1

04V562000 · Equipment Adaptive/mobility

Nov 26, 2004

ON CERTAIN VANS EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.

Consequence & remedy

Consequence: IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.

Remedy: DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK WILL HANDLE THE REPAIRS FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR MOBILITYWORKS AT 1-800-769-8267.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.