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2004 GMC Sierra 2500

Owner reports · Recalls · Investigations

More warning signs than most Sierra 2500 years

Owner complaints for the 2004 GMC Sierra 2500 are substantially higher than the model-year median of 46.

About this comparison →

When problems were reported

Mileage at the reported incident

122 reports with mileage · 21 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes, Hydraulic. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports4 fire reports3 injury reports

Electrical System complaints

48 reports
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54,000 miles · Apr 17, 2009
Electrical System

2004 GMC SIERRA SPEEDOMETER READING FLUXUATES INTERMITTENTLY, SHOWING INCORRECT SPEED. THIS BEGAN TO OCCUR AT 54,000 MILES. *TR

NHTSA ODI #10265713

45,000 miles · Dec 12, 2008
Electrical SystemEngine And Engine Cooling

SPEEDOMETER STOPPED WORKING AT APPROX 45,000 MI. FOLLOWED BY OIL PRESSURE AND VOLTMETER AT APPROX 60,000 MI. ALSO COOLANT LEAK BEHIND TIMING COVER AT APPROX 50,000 MI. *TR

NHTSA ODI #10251595

55,000 miles · Nov 10, 2008
Electrical System

INSTRUMENT DISPLAY PANEL SPECIFICALLY THE SPEEDOMETER IS NOW FROZEN AT 120 MPH. IT HAPPENED AT JUST UNDER 60K MILES ON THE VEHICLE. I HAD RECEIVED NOTICE THAT THEY WOULD REPAIR BUT NOW HAVE TO MANY MILES ON THE VEHICLE. THE CAP ON MILEAGE IS APPROXIMATELY 70K. IM HAPPY TO KNOW THAT THIS PART OF THE VEHICLE HAS NOTHING TO DO WITH…

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INSTRUMENT DISPLAY PANEL SPECIFICALLY THE SPEEDOMETER IS NOW FROZEN AT 120 MPH. IT HAPPENED AT JUST UNDER 60K MILES ON THE VEHICLE. I HAD RECEIVED NOTICE THAT THEY WOULD REPAIR BUT NOW HAVE TO MANY MILES ON THE VEHICLE. THE CAP ON MILEAGE IS APPROXIMATELY 70K. IM HAPPY TO KNOW THAT THIS PART OF THE VEHICLE HAS NOTHING TO DO WITH SAFETY. GMC WANTING SOME $500 - $600. DOLLARS TO FIX THIS IS THE REAL ISSUE. THE 2004 CHEVY I OWN AS WELL DID THE EXACT SAME THING. NO PROBLEM HERE IS THERE? *TR

NHTSA ODI #10248339

74,000 miles · Jul 17, 2008
Electrical System

SPEEDOMETER GIVES CRAZY READINGS AND NEVER GIVES ACCURATE SPEEDS. COST TO REPAIR IS $450 TO REPLACE THE WHOLE GAUGE CLUSTER. I HAVE SEEN HUNDREDS OF PEOPLE REPORTING THIS PROBLEM ON THE LOCAL DISCUSSION BOARDS. GM SHOULD FIX THIS INSTEAD OF MAKING MONEY OFF OF DEFECTIVE PARTS. *TR

NHTSA ODI #10234624

56,000 miles · Jun 23, 2008
Electrical System

THE SPEEDOMETER ON MY CLUSTER GAUGE OF MY 2004 GMC SIERRA 2500HD WENT BAD. BOTH MY FATHER AND BROTHER HAVE 2004 CHEVY SILVERADOS 2500HD AND THEY BOTH RECEIVED A LETTER SAYING THAT THERE IS A DEFECT IN THE GAUGE CLUSTER AND BOTH OF THEM HAD THEIR SPEEDOMETERS GO BAD AND CHEVY FIXED THEM. OF COURSE MINE ALSO GOES BAD AND WHEN I …

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THE SPEEDOMETER ON MY CLUSTER GAUGE OF MY 2004 GMC SIERRA 2500HD WENT BAD. BOTH MY FATHER AND BROTHER HAVE 2004 CHEVY SILVERADOS 2500HD AND THEY BOTH RECEIVED A LETTER SAYING THAT THERE IS A DEFECT IN THE GAUGE CLUSTER AND BOTH OF THEM HAD THEIR SPEEDOMETERS GO BAD AND CHEVY FIXED THEM. OF COURSE MINE ALSO GOES BAD AND WHEN I TAKE IT TO A GMC DEALER THEY SAY THERE IS NO RECALL OR DEFECT KNOWN AND WILL NOT FIX THE PROBLEM AND NOW I AM DRIVING WITHOUT A WORKING SPEEDOMETER WHEN GMC SHOULD FIX THE DEFECT IN MINE. I KNEW THE CLUSTER MUST HAVE BEEN GOING OUT SOON BECAUSE A MONTH PRIOR THE CLUSTER WOULD RANDOMLY RESET MY TOTAL ENGINE HOURS SO NOW I WILL NEVER EVEN KNOW HOW MANY ENGINE HOURS ON MY TRUCK EVEN WHEN I DO GET IT FIXED. I HAVE LESS THAN 60K MILES. *TR

NHTSA ODI #10231981

27,000 miles · Jun 21, 2008
Electrical System

INSTRUMENT CLUSTER MALFUNCTION. TO THE BEST OF MY KNOWLEDGE THE ONLY GAUGES WORKING PROPERLY ARE THE TACHOMETER AND FUEL GAUGE. IT BEGAN WITH INTERMITTENT SPEEDOMETER MALFUNCTION. TOOK IT IN AS WARRANTY WORK BUT THE SERVICE DEPT. COULD NOT DUPLICATE THE ISSUE. AFTER THE WARRANTY EXPIRED THE ISSUE RESURFACED. I ASKED ABOUT ANY RE…

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INSTRUMENT CLUSTER MALFUNCTION. TO THE BEST OF MY KNOWLEDGE THE ONLY GAUGES WORKING PROPERLY ARE THE TACHOMETER AND FUEL GAUGE. IT BEGAN WITH INTERMITTENT SPEEDOMETER MALFUNCTION. TOOK IT IN AS WARRANTY WORK BUT THE SERVICE DEPT. COULD NOT DUPLICATE THE ISSUE. AFTER THE WARRANTY EXPIRED THE ISSUE RESURFACED. I ASKED ABOUT ANY RECALLS OR COMPLAINTS REGARDING THE CLUSTER GAUGES MALFUNCTIONING AT EVERY VISIT FOR SERVICE. NO RECALLS OR COMPLAINTS RECEIVED ACCORDING TO THEM. DID SOME RESEARCH ON THE SUBJECT. FOUND A FEW SIMILAR COMPLAINTS IN BLOGS BUT NO ACTION FROM GM. THE PROBLEM BEGAN TO CASCADE AND SOON ALL GAUGES EXCEPT FOR THE TACH AND FUEL BEGAN TO FAIL. NOT FIX AS OF YET. GM HAS A NOTICE OUT ON IT BUT REFUSES TO REPAIR MY TRUCK DUE TO HAVING TOO MANY MILES. THEY EVEN FOUND DOCUMENTATION AT THE DEALERSHIP SERVICE DEPT. FOR THE ORIGINAL SPEEDOMETER MALFUNCTION BUT THEY STATE IT WASN'T A STRONG ENOUGH COMPLAINT. *TR

NHTSA ODI #10231918

74,000 miles · Mar 22, 2008
Electrical System

SPEEDOMETER SHOWS INCORRECT READINGS. AT TIMES IT WILL SHOW OVER 100MPH WHILE AT NORMAL HIGHWAY SPEEDS. OTHER TIMES IT WILL READ AROUND 60 WHILE DRIVING AT LEAST 80 -90 (FROM RATE OF PASSING OTHER DRIVERS ON HIGHWAY). THIS IS A VERY DANGEROUS SITUATION. APPARENTLY GM WILL REPAIR AT NO COST BUT ONLY IF LESS THAN 70K MILES. T…

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SPEEDOMETER SHOWS INCORRECT READINGS. AT TIMES IT WILL SHOW OVER 100MPH WHILE AT NORMAL HIGHWAY SPEEDS. OTHER TIMES IT WILL READ AROUND 60 WHILE DRIVING AT LEAST 80 -90 (FROM RATE OF PASSING OTHER DRIVERS ON HIGHWAY). THIS IS A VERY DANGEROUS SITUATION. APPARENTLY GM WILL REPAIR AT NO COST BUT ONLY IF LESS THAN 70K MILES. THIS VEHICLE BEGAN TO SHOW PROBLEM AROUND 74K MILES. *TR

NHTSA ODI #10222045

Mileage unknown · Feb 27, 2008
Electrical System

2004 GMC 2500 INSTRUMENT PANEL DEFECT CONCERNING GAUGES. CONSUMER STATES THAT THE GAUGES STICK AND THE MANUFACTURER SENT OUT A LETTER STATING THIS PROBLEM AND A SOLUTION AS LONG AS THE VEHICLE HAD LESS THAN 70, 000 MILES OR 7 YEARS OLD. *KB THE CONSUMER STATED THE RESTRICTION ON THE TIME/MILEAGE WAS UNREASONABLE FOR ANY PERSON…

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2004 GMC 2500 INSTRUMENT PANEL DEFECT CONCERNING GAUGES. CONSUMER STATES THAT THE GAUGES STICK AND THE MANUFACTURER SENT OUT A LETTER STATING THIS PROBLEM AND A SOLUTION AS LONG AS THE VEHICLE HAD LESS THAN 70, 000 MILES OR 7 YEARS OLD. *KB THE CONSUMER STATED THE RESTRICTION ON THE TIME/MILEAGE WAS UNREASONABLE FOR ANY PERSON WHO LIVES IN RURAL AMERICA. THE CONSUMER STATED PEOPLE DRIVE AN AVERAGE OF 15,000-20,000 MILES PER YEAR.*JB

NHTSA ODI #10219513

63,000 miles · Feb 12, 2008
Electrical SystemFire

TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500. THE CONTACT WAS WARMING UP HIS VEHICLE WITH A PORTABLE COMPRESSOR HOOKED UP TO THE AUXILIARY POWER IN THE CENTER OF THE DASHBOARD TO INFLATE A TIRE. HE NOTICED SMOKE NEAR THE WINDSHIELD ON THE DRIVER'S SIDE. THE CONTACT UNPLUGGED THE COMPRESSOR, SHUT OFF THE VEHICLE, OPENED THE HOOD…

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TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500. THE CONTACT WAS WARMING UP HIS VEHICLE WITH A PORTABLE COMPRESSOR HOOKED UP TO THE AUXILIARY POWER IN THE CENTER OF THE DASHBOARD TO INFLATE A TIRE. HE NOTICED SMOKE NEAR THE WINDSHIELD ON THE DRIVER'S SIDE. THE CONTACT UNPLUGGED THE COMPRESSOR, SHUT OFF THE VEHICLE, OPENED THE HOOD, AND DISCONNECTED THE BATTERY. THE FRONT OF THE VEHICLE, UNDERNEATH THE DASHBOARD AND THE CABIN WERE ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 63,000.

NHTSA ODI #10217784

Mileage unknown · Jan 31, 2008
Electrical SystemFire

TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN SMOKING NEAR THE GLOVE BOX. THE PLASTIC COATING ON THE WIRES BEGAN DRIPPING, MELTING, AND SPARKING. THE VEHICLE THEN BECAME ENGULFED IN FLAMES AND WAS DESTROYED. A POLICE AND FIRE REPORT WAS FILED. THE CONTACT HAS PICTURES. THE MILEAGES …

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TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN SMOKING NEAR THE GLOVE BOX. THE PLASTIC COATING ON THE WIRES BEGAN DRIPPING, MELTING, AND SPARKING. THE VEHICLE THEN BECAME ENGULFED IN FLAMES AND WAS DESTROYED. A POLICE AND FIRE REPORT WAS FILED. THE CONTACT HAS PICTURES. THE MILEAGES WERE UNKNOWN.

NHTSA ODI #10216613

Official recalls

1

04V562000 · Equipment Adaptive/mobility

Nov 26, 2004

ON CERTAIN VANS EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.

Consequence & remedy

Consequence: IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.

Remedy: DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK WILL HANDLE THE REPAIRS FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR MOBILITYWORKS AT 1-800-769-8267.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.