2000 GMC Jimmy

WHILE DRIVING HEARD A LOUD HUMMING NOISE FROM FRONT OF VEHICLE. DEALER FOUND FRONT HUB BEARING NEEDED REPLACEMENT. DRIVERS SIDE WAS REPLACED UNDER WARRANTY ON 2/20/03 (NOTE: I'M THE ORIGINAL OWNER AND VEHICLE HAD 27,000 MILES WHEN PROBLEM FIRST OCCURRED). SAME PROBLEM OCCURRED RECENTLY THIS TIME ON PASSENGER SIDE. DEALER REPLACED PASSENGER SIDE HUB BEARING ON 3/15/04 AND COST WAS SPLIT 50/50 WITH GM AND MYSELF (NOTE:46,000 MILES ON VEHICLE). FURTHERMORE THIS PROBLEM NEVER OCCURRED BEFORE WITH ANY OTHER VEHICLE I'VE OWNED OR ANY OTHER NON-JIMMY OWNERS THAT I KNOW OF. FROM REVIEWING YOUR COMPLAINTS AND TALKING TO OTHER JIMMY OWNERS, THIS IS A WIDESPREAD PROBLEM AND A KNOWN DEFECT THAT SHOULD BE FIXED BY GM. *AK

ON JANUARY 5, 2004 I TRIED TO STOP MY 2000 GMC JIMMY (SUV), INSTEAD OF STOPPING, THE JIMMY PICKED UP SPEED AND RESULTED IN A THREE CAR CRASH. TWO OF THE CARS (MY JIMMY AND A 1995 MERCURY) WERE TOTALED AND THE OTHER CAR (A HONDA RUNNER SUV)HAD DAMAGE TOTALING $11,000. ALTHOUGHT I WAS DRIVING 35 MPH, WHEN MY CAR HIT THE CAR IN FRONT OF IT (THE ROASRUNNER), NEITHER OF THE AIRBAGS IN MY JIMMY WERE DEPLYED. LUCKILY, NO ONE WAS HURT IN THIS ACCIDENT. THE MECHANICS AT HENDERSON CHEVY IN LAS VEGAS INFORMED ME THAT THE ABS SYSTEM FAILED MISERABLY. AS FOR THE AIRBAGS, THEY DID NOT HAVE A CLUE. I CONTACTED GMC AND FILED A FORMAL COMPLAINT. THEIR INVESTIGATORS CAME TO THE DEALER AND AUTHORIZED SOME WORK ON THE JIMMY SO AS TO ASSESS THE DAMAGE AND THE REASONS FOR THE CRASH. AS OF THIS WRITING, I HAVE NOT RECEIVED ANY REPORTS FROM GMC. I HAVE TRIED, REPEATEDLY, TO CONTACT GMC BUT NO ONE WOULD RETURN MY CALLS. I ALSO DEMANDED THAT THE RESULTS OF THEIR INVESTIGATION BE SENT TO ME IN WRITING. THIS REQUEST WAS, ALSO, IGNORED.*AK

MY 2000 GMC JIMMY HAS DEFECTIVE SEAT RECLINERS, THE COST OF THIS TO REPAIR IS EXACTLY $350, I HAVE TAKEN THE VEHICLE BACK TO THE DEALERSHIP AND THEY HAVE TOLD ME THAT THERE IS NOTHING THAT THEY CAN DO TO FIX THE CASE, I HAVE TALKED TO SEVERAL PEOPLE THAT OWN THESE VEHICLES INCLUDING THE CHEVY BLAZER AND THIS IS A COMMON PROBLEM, NINE TIMES OUT OF TEN THEY BREAK, MY FATHER HAS BEEN IN THE INDUSTRIAL INDUSTRY AND HAS INFORMED ME THAT THEY USED CHEAP METAL IN MAKING THESE, WHAT I NEED TO KNOW IS WHAT CAN I DO, I PURCHASED THIS VEHICLE AND ALL THE GREAT WARRANTIES THAT THEY SELL AND NOW MY GREAT WARRANTIES ARE WORTHLESS, PLEASE HELP DIRECT ME TO SOMEONE WHO CAN HELP, ALSO AM I ENTITLED TO GETTING MONEY BACK FOR WORTHLESS WARRANTIE THAT THEY SOLD ME.*AK

MY TRUCK LOST POWER AND STOPPED RUNNING WHILE DRIVING ON THE FREEWAY ON THE AFTERNOON OF 9-19-03. IT WAS EVENTUALLY TOWED TO THE DEALER. UPON INSPECTION I WAS TOLD THAT NOTHING WAS WRONG AND THAT IT RAN FINE. I WAS NOT CONVINCED. ON 9-22-03 IT WAS DETERMINED THAT THE TRUCK NEEDED A NEW CATALITIC CONVERTER AND WAS DRIVEN IN. I PICKED IT UP THREE DAYS LATER. THE NEXT DAY THE SERVICE LIGHT CAME ON. I CALLED THE DEALER AND WAS TOLD TO BRING IT IN. IT WAS DETERMINED THAT THE TRUCK'S COMPUTER NEEDED TO BE UPDATED. HOWEVER THE MAIN COMPUTER WAS DOWN AND AS SUCH WERE NOT ABLE TO SERVICE IT AT THAT TIME. I WAS ASKED TO RETURN FOR REPROGRAMMING. THE SERVICE LIGHT CAME BACK ON ON THE EVENING OF THE 30TH. I WAS NOT GOING TO BE ABLE TO BRING IT IN TO THE SHOP UNTIL THIS WEEK AND IN THE MEANWHILE I WAS NOT DRIVING IT ALL THAT MUCH. THIS PAST WEEK END THE SERVICE LIGHT CAME BACK ON ON SATURDAY. SUNDAY NIGHT (10-5-03) WHILE DRIVING HOME THE TRUCK LOST POWER AGAIN (MUCH LIKE BACK ON 9-19-03)AND STOPPED RUNNING WHILE ON THE FREEWAY. I PROCEEDED TO PULL OVER TO THE RIGHT SHOULDER. I TRIED TO TURN IT BACK ON BUT JUST MADE A RATTLING NOISE AND THEN I HEARD A POP. ABOUT THREE-FIVE MINUTES AFTER MY ATTEMPT TO TURN IT ON I SMELLED AND SAW SMOKE COMING OUT OF THE FRONT HOOD. I MANAGED TO GET MY DOG AND MYSELF OUT. IN LESS THAN THREE MINUTES THAT WE GOT OUT OF THE TRUCK IT WAS UP IN FLAMES. THE FIRE DEPARTMENT WAS CALLED AND CAME TO TAKE OUT THE FIRE. UNFORTUNATELY FOR ME MY TRUCK WAS DESTROYED.

THE 13 YEAR OLD IN THE BACK SEAT BEHIND THE PASSENGER WAS BUCKLED. THE IMPACT HAPPEND ON THE PASSENGER SIDE BEHIND THE DRIVER'S SEAT (SO OPPOSITE OF THE CHILD). SOME HOW HE WAS SUSPENED BY THE SEATBELT IN THE BACK OF MY TRUNK. HE BENT THE HEAD REST IN HALF, AND THE SEAT WAS STILL IN PLACE. HE STILL WAS BUCKLED AND SOME HOW HE ENDED UP IN THE TRUNK. HE IS ALIVE AND HAS A FEW BRUISES AND SEATBELT BURNS AROUND HIS STOMACH AREA, BUT IT IS A MIRACLE HIS BACK AND NECK ARE OKAY.

I AM CONCERNED BECAUSE I AM THE THIRD PERSON I KNOW OF WITH GMC JIMMY 99 OR NEWER WHO HAD TO HAVE UPPER BALL JOINTS, TIEROD(S) AND THE RIGHT WHEEL BEARING REPLACED WHEN VEHICLE WAS AT OR JUST OVER 3 YRS OLD. THE FACT THAT 2 OF THE 3 HAD THE PROBLEMS PAID FOR BY GMC DEALER, EVEN THOUGH VEHICLE WAS OUT OF WARRANTY, MAKES ME THINK GM KNEW THIS PROBLEM WAS OCCURRING & CHOSE TO ADDRESS IT ON AN "AS NEEDED BASIS, INSTEAD OF A RECALL. MY COSTS WERE SAID TO BE A "GM CUSTOMER LOYALTY ADJUSTMENT". I AM CONFUSED THAT MY DEALER AT FIRST SAID I WAS TO PAY FOR PARTS ONLY, NO LABOR. THEN CHANGED IT TO LABOR ONLY, NOT PARTS. I NOTICED AFTERWARD THAT MY INVOICE FOR THE WORK SHOWS WORDING THAT LIFETIME WARRANTY APPLIES TO ONLY CUSTOMER PAID PARTS. DOES THAT MEAN SINCE I DID NOT PAY FOR THE PARTS, THERE IS NO WARRANTY? I APPRECIATE NOT HAVING TO PAY FOR THE REPAIRS, BUT SOMETHING DEFINITELY SMELLS FISHY.