IllustrationTL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE REAR HATCH BACK GLASS SHATTERED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE REAR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 142,000.
2004 GMC Envoy
Owner reports · Recalls · Investigations
More warning signs than most Envoy years
Owner complaints for the 2004 GMC Envoy are substantially higher than the model-year median of 22.
About this comparison →How this year compares
Owner complaints by model year
Compare all Envoy years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
290–25K
4125–50K
7850–75K
4775–100K
52100–150K
41150K+
288 reports with mileage · 79 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 164 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Exterior Lighting. Review the 39 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Fuel/propulsion System. Review the 38 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
25 crash reports11 fire reports22 injury reports
Latches/locks/linkages complaints
7 reportsLOCK COMPLETELY OUT OF BACK HATCH WIRE ACTS AS IF IT HAS A SHORT WHICH SHUTS THE WHOLE BACK DOWN I AM UNABLE TO USE MY REAR WIPER AT ALL INTERFERE WITH MY STEROE SHUTTING OF WHEN U TURN OFF ENVOY WHEN IT SHOULDN'T HAVE BEEN LOCKED COMPLETELY OUT OF THE REAR BOTTOM AND THE GLASS HATCH I DO NOT USE MY HATCH NOW BECAUSE I DON'T WAN…
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LOCK COMPLETELY OUT OF BACK HATCH WIRE ACTS AS IF IT HAS A SHORT WHICH SHUTS THE WHOLE BACK DOWN I AM UNABLE TO USE MY REAR WIPER AT ALL INTERFERE WITH MY STEROE SHUTTING OF WHEN U TURN OFF ENVOY WHEN IT SHOULDN'T HAVE BEEN LOCKED COMPLETELY OUT OF THE REAR BOTTOM AND THE GLASS HATCH I DO NOT USE MY HATCH NOW BECAUSE I DON'T WANT TO BE LOCKED OUT AGAIN IT HAS HAPPEN TWICE AND THIS NOT UNDER WARRANTY HAVE SEEN OTHE COMPLAINTS ONLINE DUE TO SAME ISSUES HAS THERE BEEN A RECALL ON THIS I HAVE ONLY HAD THIS ENVOY FOR 4 MONTHS AND TO BE HONEST I THINK IT MESSES WITH THE AIR I HAVE DUEL AIR AND THE PASSENGER SIDE GETS COLDER QUICKER THAN THE DRIVER AND NEVER SEEMED TO DO THIS UNTILL THE WIRES G STARTED MESSING UP IN THE REAR. *TR
ONE REAR DOOR SWUNG OPEN WHILE PULLING OUT OF A PARKING LOT WITH MY DAUGHTER IN THE BACKSEAT (THANK GOODNESS SHE WAS IN A SEATBELT, BUT MY PURCHASE WENT FLYING OUT AND SPILLED OUT ALL OVER THE ROAD). SINCE THEN I HAVE NOTICED BOTH REAR DOOR LATCHES RANDOMLY STICK CLOSED EVEN WHEN THE DOORS ARE UNLOCKED AND BOTH LATCHES RANDOMLY…
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ONE REAR DOOR SWUNG OPEN WHILE PULLING OUT OF A PARKING LOT WITH MY DAUGHTER IN THE BACKSEAT (THANK GOODNESS SHE WAS IN A SEATBELT, BUT MY PURCHASE WENT FLYING OUT AND SPILLED OUT ALL OVER THE ROAD). SINCE THEN I HAVE NOTICED BOTH REAR DOOR LATCHES RANDOMLY STICK CLOSED EVEN WHEN THE DOORS ARE UNLOCKED AND BOTH LATCHES RANDOMLY FAIL TO LATCH CLOSED CAUSING DOOR TO REMAIN OPEN. AFTER THIS HAPPENS, I TRY NUMEROUS TIMES TO CLOSE THE DOOR ONLY TO HAVE IT NOT CATCH. AFTER PLAYING WITH THE LATCH, IT FINALLY WORKS. I AVOID OPENING THE REAR DOORS AT ALL IF I CAN. THE LATCHES DO APPEAR CORRODED AND RUSTY. THERE IS A RECALL FOR THIS ON THE 2003 XL MODEL, BUT MY 2004 MODEL HAS THE SAME EXACT PROBLEM! IT SEEMS OTHERS SHARE THE SAME COMPLAINT ACCORDING TO SOME INTERNET FORUMS. *TR
1. I PURCHASED A 2004 ENVOY. THE DEALER I PURCHASED IT FROM HAD IT UNDER WARRANTY. 2 WEEKS AFTER I PURCHASED, THE INTERIOR LIGHTS WERE COMING ON AND OFF, THE AUTOMATIC DOOR LOCKS STARTED TO LOCK BY THEMSELVES SIMULTANEOUSLY. NON STOP. IT SCARES MY CHILDREN, AS WELL AS I, BECAUSE I DON'T KNOW IF IT'S GOING TO SPARK A FIRE OR WHAT…
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1. I PURCHASED A 2004 ENVOY. THE DEALER I PURCHASED IT FROM HAD IT UNDER WARRANTY. 2 WEEKS AFTER I PURCHASED, THE INTERIOR LIGHTS WERE COMING ON AND OFF, THE AUTOMATIC DOOR LOCKS STARTED TO LOCK BY THEMSELVES SIMULTANEOUSLY. NON STOP. IT SCARES MY CHILDREN, AS WELL AS I, BECAUSE I DON'T KNOW IF IT'S GOING TO SPARK A FIRE OR WHAT. SOMETIMES IT DOES IT MORE THAN OTHERS, FOR EXAMPLE, WHEN IT RAINS, BUT IT ONLY DOES IT WHEN I ROLL THE DRIVER'S SIDE WINDOW UP. EVEN IF ITS NOT DOWN AND I ROLL IT UP IT DOES IT. AS WELL AS IF I HIT A SMALL POT HOLE AND SOMETIMES IT JUST DOES IT ON ITS ON. I'VE TAKEN IT TO A GMC DEALER 4 OR MORE TIMES AND THEY CAN'T FIND THE PROBLEM ANY WHERE. SO, NOTHING HAS BEEN DONE TO FIX THIS PROBLEM BECAUSE NO ONE CAN FIND A SOLUTION. I PARK MY $18,000 VEHICLE NEXT TO THE ROAD IN CASE IT DOES SPARK A FIRE. PLEASE INFORM ME IF ANYTHING IS AVAILABLE OR WHO I NEED TO CONTACT AT GMC TO FIND AN ANSWER. *TR
DT*: THE CONTACT STATED WHILE GOING AROUND A CURVE AT 35 MPH THE DRIVER SIDE REAR DOOR OPENED. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD. UPON ATTEMPTING TO CLOSE THE DOOR, IT WOULD NOT STAY CLOSED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THEY REPLACED THE DRIVER SIDE REAR DOOR LATCH, WHICH REMEDIED THE PROBLEM. *AK
HEADLIGHTS, DRIVING LIGHTS AND ALL INTERIOR LIGHTING DIM AND FLICKER APPROX EVERY 30 SECONDS. HAS BEEN THIS WAY FOR OVER 10 DAYS, DEALER CANNOT DIAGNOSE PROBLEM UNTIL THE "SERVICE ENGINE SOON" LIGHT COMES ON, WHICH IT HASN'T. IT IS NEARLY IMPOSSIBLE TO DRIVE AT NIGHT WITH DIM, FLASHING, HEADLIGHTS, AND IS CONFUSING TO OTHER DRIV…
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HEADLIGHTS, DRIVING LIGHTS AND ALL INTERIOR LIGHTING DIM AND FLICKER APPROX EVERY 30 SECONDS. HAS BEEN THIS WAY FOR OVER 10 DAYS, DEALER CANNOT DIAGNOSE PROBLEM UNTIL THE "SERVICE ENGINE SOON" LIGHT COMES ON, WHICH IT HASN'T. IT IS NEARLY IMPOSSIBLE TO DRIVE AT NIGHT WITH DIM, FLASHING, HEADLIGHTS, AND IS CONFUSING TO OTHER DRIVERS. ALSO, A FAN CAN BE HEARD BLOWING OFF & ON APPROX ONCE EVERY MINUTE, AND THIS IS WITH THE VEHICLE COMPLETELY TURNED OFF AND THE KEY OUT OF THE IGNITION. THIS IS CONSTANT, I'M CONCERNED THE BATTERY WILL BE DEAD AND THE CAR WON'T START, OR THAT THE LIGHTS WILL COMPLETELY GO OUT WHILE I AM DRIVING AT NIGHT. REAR PASSENGER DOOR LOCKS SUDDENLY STOPPED WORKING WITH THE REMOTE AND THE DOOR UNLOCK SWITCH ON THE DRIVER'S DOOR. I HAVE TO CLIMB OVER THE FRONT SEAT INTO THE BACK TO PHYSICALLY UNLOCK THE DOOR TO REMOVE MY CHILDREN FROM THE CAR. *NM
CONSUMER STATED INCOMING AIR PRESSURE AND NOISE WERE HURTING HIS AND HIS FAMILY EARS. THE NOISES WERE UNBEARABLE. ALSO, THE PRESSURE OF AIR COMING INTO THE VEHICLE CAUSED THE LINER ON THE ROOF TO FLAP UP AND DOWN. THIS HAPPENED WHILE DRIVING 30 MPH. CONSUMER WAS STOPPED ON THE FREEWAY THE OTHER DAY BY THE POLICE BECAUSE H…
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CONSUMER STATED INCOMING AIR PRESSURE AND NOISE WERE HURTING HIS AND HIS FAMILY EARS. THE NOISES WERE UNBEARABLE. ALSO, THE PRESSURE OF AIR COMING INTO THE VEHICLE CAUSED THE LINER ON THE ROOF TO FLAP UP AND DOWN. THIS HAPPENED WHILE DRIVING 30 MPH. CONSUMER WAS STOPPED ON THE FREEWAY THE OTHER DAY BY THE POLICE BECAUSE HE WAS TRAVELING TOO SLOW. CONSUMER CLAIMED THAT HE HAD TO TRAVEL SLOWLY BECAUSE OF THE AIR RUSHING INSIDE, AFTER VEHICLE WAS CLOSED TIGHTLY, IT WAS CAUSING HIS WIFE EAR PAIN. CONSUMER TOOK VEHICLE TO THE DEALER AT LEAST 3 TIMES, BUT WAS TOLD THAT THIS WAS A MANUFACTURING DEFECT. CONSUMER WAS GIVEN A COURTESY RIDE IN ANOTHER GMC, ENVOY, AND IT DID THE SAME THING. *AK
Official recalls
105V198000 · Exterior Lighting:turn Signal
May 5, 2005
ON CERTAIN TRUCKS AND SPORT UTILITY VEHICLES, THE DRIVER WISHING TO SIGNAL A TURN BY MOVING THE DIRECTIONAL SIGNAL LEVER, (UP OR DOWN) MAY CAUSE THE FRONT MARKER/TURN LIGHTS AND REAR TURN LIGHTS TO FLASH IN A MANNER SIMILAR TO HAZARD WARNING, RATHER THAN FLASHING ON THE DESIRED SIDE ONLY.
Consequence & remedy
Consequence: THE DRIVER MAY NOT BE ABLE TO CLEARLY SIGNAL THEIR INTENTIONS TO TURN, CHANGE TRAVEL LANES, OR POTENTIALLY WARN OTHERS OF AN IMPAIRED VEHICLE OPERATING CONDITION INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SUSPECT FLASHER MODULES WITH A NEW FLASHER MODULE DESIGNED WITH SEALED RELAYS AND MORE DURABLE CONTACT MATERIAL INSIDE OF THE RELAYS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2005. ISUZU BEGAN MAILING OWNER LETTERS ON AUGUST 4, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, ISUZU AT 1-800-255-6727, BUICK AT 1-866-608-8080, AND OLDSMOBILE AT 1-800-630-6537.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
EA07009 · Fuel Pump Module Leaks Gasoline
Opened Jul 10, 2007 · Closed Aug 28, 2008
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:fuel Pump
DURING THE COURSE OF THIS EA INVESTIGATION, ODI OBSERVED THAT THE MAJORITY OF THE COMPLAINTS (88%) AND WARRANTY CLAIMS (94%) WERE REPORTED FOR VEHICLES THAT ARE REGISTERED FOR USE IN THE SALT BELT REGION OF THE US.THIS AREA INCLUDES 20 STATES IN THE NORTHEAST, MID ATLANTIC AND THE MIDWEST REGIONS AND THE DISTRICT OF COLUMBIA.CONSUMERS IN THE SALT BELT REGION REPORTED TO ODI THAT THEY COULD SMELL FUEL VAPORS IN THEIR VEHICLES WHILE DRIVING.UPON FURTHER EXAMINATION OF THEIR VEHICLES, THEY DISCOVERED THAT FUEL VAPORS WERE COMING OUT OF THE TOP OF THE FUEL TANK. THIS CONDITION IS CAUSED BY CORROSION OF THE RETURN AND SENDER LINES OF THE FUEL PUMP MODULE.WATER AND ROAD SALT COLLECT ON TOP OF THE FUEL PUMP LEADING TO SMALL PINHOLES APPEARING ON THE FUEL LINES.FUEL MAY LEAK AND COLLECT ON TOP OF THE MODULE AND/OR SPILL ONTO THE GROUND.THE DATA EVALUATED UNDER THIS INVESTIGATION REFLECT A RELATIVELY LOW FREQUENCY OF OCCURRENCE THAT LARGELY ARISES IN SALT BELT STATES.GM HAS EXTENDED THE WARRANTY ON THE SUBJECT COMPONENT TO TEN YEARS OR 120,000 MILES.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED AT THIS TIME; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SELECT DOCUMENT SEARCH.
PE05006 · Turn Signal Failures
Opened Feb 4, 2005 · Closed May 6, 2005
Status: closed (inferred from source dates) · Exterior Lighting:turn Signal; Exterior Lighting:turn Signal:flasher Unit; Exterior Lighting:turn Signal:switch
BY LETTER DATED APRIL 29, 2005, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING ASAFETY RECALL ( NHTSA RECALL NO. 05V198 ) INVOLVING CERTAIN MODEL YEARS (MY) 2003-2004 ISUZU ASCENDER, CHEVROLET TRAILBLAZER, GMC ENVOY, OLDSMOBILE BRAVADA AND MY 2004 BUICK RAINER VEHICLES.THE RECALL APPLIES TO VEHICLES BUILT FROM APRIL 2003 THROUGH NOVEMBER 2003 FOR A TOTAL VEHICLE POPULATION OF 286,478.GM REPORTS THE DIRECTIONAL/HAZARD SIGNALS FAILURE IS DUE TO STICKING CONTACTS ON ROUTING RELAYS IN THE FLASHER MODULE.GM WILL REPLACE THE FLASHER MODULE ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (3)
Exterior Lighting:turn Signal:flasher Unit
BY LETTER DATED APRIL 29, 2005, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING ASAFETY RECALL ( NHTSA RECALL NO. 05V198 ) INVOLVING CERTAIN MODEL YEARS (MY) 2003-2004 ISUZU ASCENDER, CHEVROLET TRAILBLAZER, GMC ENVOY, OLDSMOBILE BRAVADA AND MY 2004 BUICK RAINER VEHICLES.THE RECALL APPLIES TO VEHICLES BUILT FROM APRIL 2003 THROUGH NOVEMBER 2003 FOR A TOTAL VEHICLE POPULATION OF 286,478.GM REPORTS THE DIRECTIONAL/HAZARD SIGNALS FAILURE IS DUE TO STICKING CONTACTS ON ROUTING RELAYS IN THE FLASHER MODULE.GM WILL REPLACE THE FLASHER MODULE ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:turn Signal
BY LETTER DATED APRIL 29, 2005, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING ASAFETY RECALL ( NHTSA RECALL NO. 05V198 ) INVOLVING CERTAIN MODEL YEARS (MY) 2003-2004 ISUZU ASCENDER, CHEVROLET TRAILBLAZER, GMC ENVOY, OLDSMOBILE BRAVADA AND MY 2004 BUICK RAINER VEHICLES.THE RECALL APPLIES TO VEHICLES BUILT FROM APRIL 2003 THROUGH NOVEMBER 2003 FOR A TOTAL VEHICLE POPULATION OF 286,478.GM REPORTS THE DIRECTIONAL/HAZARD SIGNALS FAILURE IS DUE TO STICKING CONTACTS ON ROUTING RELAYS IN THE FLASHER MODULE.GM WILL REPLACE THE FLASHER MODULE ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:turn Signal:switch
BY LETTER DATED APRIL 29, 2005, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING ASAFETY RECALL ( NHTSA RECALL NO. 05V198 ) INVOLVING CERTAIN MODEL YEARS (MY) 2003-2004 ISUZU ASCENDER, CHEVROLET TRAILBLAZER, GMC ENVOY, OLDSMOBILE BRAVADA AND MY 2004 BUICK RAINER VEHICLES.THE RECALL APPLIES TO VEHICLES BUILT FROM APRIL 2003 THROUGH NOVEMBER 2003 FOR A TOTAL VEHICLE POPULATION OF 286,478.GM REPORTS THE DIRECTIONAL/HAZARD SIGNALS FAILURE IS DUE TO STICKING CONTACTS ON ROUTING RELAYS IN THE FLASHER MODULE.GM WILL REPLACE THE FLASHER MODULE ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
EA04021 · Brake Lamp Failure
Opened Aug 3, 2004 · Closed Nov 4, 2004
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights
GM STATES THAT SOME BRAKE/TAIL LAMP BULBS CAN PREMATURELY BECOME INOPERATIVE DUE TO MALFUNCTIONING BRAKE/TAIL LAMP SOCKETS.ON MARCH 2, 2004, GM INITIATED A 6-YEAR/72,000 MILE SPECIAL POLICY FOR 989,487 SUBJECT VEHICLES TO INSPECT AND REPLACE THE REAR BRAKE/TAIL LAMP BULB SOCKET ASSEMBLIES.ON APRIL 4, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE04-032) BASED ON CONSUMER COMPLAINTS ALLEGING BRAKE LIGHTS NOT OPERATING WHEN THE BRAKE PEDAL IS DEPRESSED.ON AUGUST 3, 2004 ODI UPGRADED PE04-032 TO AN ENGINEERING ANALYSIS (EA04-021).BY LETTER DATED OCTOBER 27, 2004 GM NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA # 04V527) COVERING SUBJECT VEHICLES THAT WERE NOT ALREADY REPAIRED UNDER GM'S SPECIAL POLICY.MY 2004 SUBJECT VEHICLES BUILT AFTER AUGUST 8, 2003 CONTAIN IMPROVED BRAKE LAMP ASSEMBLIES AND ARE NOT INCLUDED IN THE RECALL.GM DEALERS WILL INSTALL THE IMPROVED BRAKE LAMP ASSEMBLY ON SUBJECT VEHICLES BUILT ON AUGUST 8, 2003 AND EARLIER.THE ACTION TAKEN BY GM IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.