2004 GMC Envoy

TL* THE CONTACT OWNS A 2004 GMC ENVOY. IN MARCH OF 2015, THE NECK OF THE FUEL TANK FRACTURED. THE CONTACT HAD THE VEHICLE DIAGNOSED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 133,000. UPDATED 11/09/15*LJ UPDATED 12/09/15.*JB

2004 GMC ENVOY VERIFIED BY SIMS BUICK-GMC-NISSAN WARREN, OHIO, TO HAVE A LEAK IN FUEL TANK AROUND FILLER NECK AREA. SMELL OF GAS ALWAYS AROUND AND INSIDE OF VEHICLE. VEHICLE LEAKS GAS WHEN FILLED COMPLETELY. VEHICLE BEING REPAIRED 12-17-14. GM WILL NOT PROVIDE ANY HELP DUE TO VEHICLE BEING 10 YEARS OLD AND OVER 100,000 MILES. *TR

I HAVE A 2004 GMC ENVOY 4.2 THAT HAS BEEN SMELLING OF GAS FOR A COUPLE OF YEARS. MY SERVICE LIGHT COMES ON. THERE IS A CRACK IN MY FUEL TANK AND GAS LITERALLY LEAKS OUT OF THE TANK AND RUNS ONTO THE GROUND, IF I FILL MY TANK UP ALL THE WAY. ORIGINALLY, THE RECALL DIDN'T INCLUDE 2004'S, BUT NOW IT SAYS: "THE EXPANDED POLICY COVERS MY 2002-2004 TRAILBLAZER EXT, GMC ENVOY XL, AND GMC ENVOY XUV VEHICLES". HOW DO I GO ABOUT GETTING THIS FUEL TANK REPLACED FOR FREE UNDER THE RECALL? I DID NOT RECEIVE A RECALL LETTER IN THE MAIL, AND WHEN I PUT MY VIN# IN THE SEARCH, IT SAYS THERE ARE NO OPEN RECALLS, BUT MY VEHICLE OBVIOUSLY FALLS INTO THE EXPANDED RECALL POLICY. MY VEHICLE INFO: VIN: [XXX] YEAR: 2004 MAKE: GMC MODEL: ENVOY XL 370 NHTSA ACTION NUMBER : PE07014NHTSA RECALL CAMPAIGN NUMBER : N/A INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CHECK ENGINE LIGHT CAME ON, TOOK MY TRUCK TO THE MECHANIC TO HAVE IT CHECKED AND TESTING SHOWED CODES OF FUEL EVAP LEAK. I HAD TO GET THIS FIXED AS I WAS DUE TO GET MY REGISTRATION RENEWED. GOT THE VEHICLE BACK WENT FOR EMISSIONS TEST AND THE"CHECK ENGINE LIGHT" POPPED UP AGAIN JUST AS EMISSION TEST WAS BEING DONE!!!. I COULD NOT BELIEVE IT! SO NOT ONLY DID I INCUR COST OF MECHANIC BUT THE VEHICLE FAILED THE EMISSIONS TEST. THE TECH AT THE EMISSIONS CENTER SAID THE CODES SHOWED "FUEL EVAP LEAK" DETECTED., WHILE DRIVING HOME FROM THE EMISSIONS TEST I SMELLED A STRONG GAS ODOR, PULLED INTO MY GARAGE AND LOOKED UNDER THE VEHICLE AND IT WAS NOT LEAKING HOWEVER MY WHOLE GARAGE STUNK OF GAS. MY GARAGE IS ATTACHED TO MY HOUSE, LET THE DOG OUT AND THE DOG EVEN SNEEZED!.... BEING A WEEKEND AND MY ONLY WAY OF TRANSPORTATION I DROVE THE CAR AS LITTLE AS POSSIBLE. MONDAY TOOK THE CAR BACK TO THE SHOP AND THE TECH NOTICED THE STRONG ODOR , LATER THE TECHNICIAN CALLED ME TO TELL ME THAT THE LINES TO FUEL TANK AND THE FUEL TANK NEEDED TO BE REPLACED AS THEY WERE LEAKING BUT ONLY WHEN THE VEHICLE WAS MOBILE!!!!!. HE ALSO TOLD ME THAT THE VEHICLE WAS A FIRE HAZARD AND I COULD NOT DRIVE THE VEHICLE. NOW WHAT! I HAD TO GET THIS FIXED AS I NEED THE VEHICLE TO GET TO WORK. THE ADDITIONAL COST WAS $960 NOT TO MENTION THE EXTENSION I HAD TO PAY THE DMV TO EXTEND MY RENEWAL REGISTRATION. HAD THE VEHICLE BACK A WEEK NOW, NO MORE GAS SMELL BUT LORD AND BEHOLD THE "CHECK ENGINE LIGHT" JUST POPPED UP AGAIN! THIS VEHICLE ONLY HAS 103K AND VERY WELL TAKEN CARE OF..THE MECHANIC SAYS THE CODE IS STILL READING "FUEL EVAP LEAK" . SOMEBODY PLEASE HELP.!!!!!!! IT SEEMS AS THO I AM NOT THE ONLY ENVOY OWNER WITH THIS PROBLEM!!!!!! I LOVED THIS VEHICLE BUT TOTALLY DISGUSTED AND DISAPPOINTED IN GMC. *TR

GMC HAS REFUSED TO REPAIR/REPLACE A FAULTY FUEL TANK. INSTEAD GMC HAS ASKED THAT I PAY FOR THE REPAIR $1567.00. APPARENTLY, SEVERAL GMC ENVOY OWNERS HAVE COMPLAINED ABOUT CRACKS IN THE FUEL TANK. GMC HAS DETERMINED UNLESS THE CRACK OCCURRED WITHIN 36,000 MILES OF PURCHASING THE CAR, IT IS THE OWNERS RESPONSIBILITY TO FIX THE VEHICLE. MY VEHICLE HAS BEEN RULED UNSAFE TO DRIVE BY A GMC TECHNICIAN. MY CHILDREN ARE RIDING IN A VEHICLE THAT WAS FAULTY FROM THE DATE OF PURCHASE. I AM SO DISAPPOINTED IN GMC. *JS

MY SERVICE LIGHT CAME ON DURING THE SUMMER OF 2013 AND DIAGNOSTICS WERE COMPLETED STATING THAT THERE WAS A PRESSURE ISSUE, THEN LATER IN THE FALL, NOTICED FUEL SMELL AT TIME OF FUELING. TOOK CAR TO SHOP TO GET CHECKED, SHOP OWNER FOUND RECALL FOR INJURIES DEMONSTRATED IN MY FUEL SYSTEM. MOVED CAR TO GMC DEALER FOR OFFICIAL DIAGNOSTICS, THEY STATED THAT MY CAR WAS ACTUALLY A 2003, SINCE IT WAS SOLD IN DEC OF THAT YEAR AND WOULD NOT BE ELIGIBLE. I THEN FOUND A RECALL NOTICE PUBLISHED IN 2007 THAT INCLUDED 2002 AND 2003 VEHICLES WITH THE INITIAL RECALL. GMC TOLD ME THAT THEY DID NOT HAVE TO COVER WARRANTY BECAUSE IT WAS A VOLUNTARY RECALL(THEY COULD NOT EXPLAIN IN A SATISFACTORY WAY HOW THIS AFFECTED ME AS A CONSUMER). THE NHTSA ACTION # IS PE07014. AT THE TIME OF THE SYMPTOMS, MY CAR HAD LESS THAN 130,000 MILES ON IT (AS IT HAS JUST 130 K ON IT NOW) AND WAS JUST UNDER 10 YEARS OLD. *TR

I HAVE HAD AN OVERWHELMING SMELL OF GASOLINE FOR WEEKS AND MY SPEEDOMETER WAS ONLY WORKING INTERMITTENTLY. I TOOK MY CAR TO AN AUTO STORE AND HAD THEM PUT IT ON THE COMPUTER THE CODE READ SMALL EVAP LEAK SO I BOUGHT A NEW GAS CAP TO ATTEMPT TO RESOLVE THE ISSUE. THAT DIDN'T WORK SO I TOOK MY CAR TO THE MECHANIC FOR IT TO BE CHECKED OUT AS MY CHECK ENGINE LIGHT CAME BACK ON. ON THE FIRST VISIT HE SCANNED THE COMPUTER AND CODES READ PO 442 & 445 ? SMALL/LARGE EMISSION LEAK, HE CHECKED ALL COMPONENTS AND COULD FIND NOTHING. I TOOK MY CAR BACK AS THE SPEEDOMETER ISSUE WAS GETTING WORSE AND THE GAS SMELL WAS STILL PRESENT THE SAME CODE CAME UP FOR THE EMISSION/EVAP LEAK AND STILL NOTHING FOR THE SPEEDOMETER ISSUE. HE THEN DID A SMOKE TEST AND FOUND THAT THERE WAS A CRACK IN THE FILLER NECK OF THE PLASTIC GAS TANK THAT CANNOT BE REPAIRED AND MUST BE REPLACED. HE REPLACED THE SPEEDOMETER SENDER WHICH STILL DID NOT FIX THE ISSUE. AFTER MUCH RESEARCH I HAVE FOUND BOTH OF THESE ISSUES TO BE A SERIOUS PROBLEM WITH OTHER ENVOY OWNERS. I WOULD LIKE TO KNOW WHY THERE HAS NOT BEEN A RECALL ON THESE PARTS AND WHY GMC IS LEAVING THE COST OF REPAIRS UP TO THE OWNERS. THESE ARE MANUFACTURE??S DEFECTS. THIS IS SUPPOSED TO BE A REPUTABLE COMPANY. I HAVE CALLED INTO GMC SUPPORT AND THEY AS WELL AS STAFF AT A GMC DEALERSHIP STATED THAT THIS WAS THE SAME ISSUE AS WAS STATED IN A RECALL BUT MY VIN NUMBER WASN'T INCLUDED SO NO FINANCIAL HELP WAS GIVEN. $1,215.29 LATER I HAVE A NEW GAS TANK AND MY SPEEDOMETER STILL DOES NOT WORK. THIS IS RIDICULOUS... TAKE OWNERSHIP FOR YOUR PRODUCT MALFUNCTIONS!!! HOW MANY COMPLAINTS DOES THERE NEED TO BE BEFORE A RECALL IS ISSUED ON THESE VEHICLE ISSUES? *TR

I WENT TO GET MY VEHICLE SMOGED AND THE SMOG TECH LET ME KNOW I HAVE A LEAK FROM A CLAMP. WHEN I GOT HOME I WENT TO REPLACE THE CLAMP AND SAW THAT THE NECK ON THE GAS TANK WAS COMPLETELY BROKEN AND THAT WAS WHERE THE ACTUALLY LEAK WAS COMING FROM. APPARENTLY THIS IS A BIG PROBLEM WITH OTHER PEOPLES GMC ENVOY'S, IT IS VERY DANGEROUS, AND THE NECK IS MADE OUT OF PLASTIC. NOW I AM AT A LOSS OF A CAR UNTIL I CAN AFFORD TO FIX IT. THIS DEFECT SHOULD BE REPLACED BY THE MANUFACTURER NOT BY THE OWNERS. *TR