Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 6 of 8 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel/propulsion System. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports0 fire reports1 injury reports
What owners actually said
8 reports
153,802 miles · Feb 17, 2016
Fuel/propulsion System
TL* THE CONTACT OWNS A 2003 GMC ENVOY 360. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EMITTED A FUEL ODOR FROM THE REAR OF THE VEHICLE. THE FUEL TANK LEAKED FUEL NO MATTER HOW MUCH FUEL WAS IN THE TANK. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT IT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER WHO STA…
Read full complaint
TL* THE CONTACT OWNS A 2003 GMC ENVOY 360. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EMITTED A FUEL ODOR FROM THE REAR OF THE VEHICLE. THE FUEL TANK LEAKED FUEL NO MATTER HOW MUCH FUEL WAS IN THE TANK. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT IT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER WHO STATED THAT THE FAILURE WAS COVERED UNDER WARRANTY; HOWEVER, THE CONTACT'S VEHICLE DID NOT MEET WARRANTY GUIDELINES. THE APPROXIMATE FAILURE MILEAGE WAS 153,802.
NHTSA ODI #10836610
195,000 miles · Dec 1, 2015
Air BagsCrashInjury
WHILE TRAVELING 55 MILES PER HOUR ON ICY ROADS MY VEHICLE LOST CONTROL AND HIT A GUARD RAIL, THEN A TELEPHONE PHONE WHICH WAS KNOCKED OVER CAUSING IT TO ROLL 3 TIMES. THE VEHICLE IS A TOTAL LOSS. DURING THE ACCIDENT NONE OF THE AIRBAGS WERE DEPLOYED. AS TRAUMATIC AS THE ACCIDENT WAS I FEEL THEY SHOULD OF WENT OFF.
NHTSA ODI #10807803
125,000 miles · Nov 10, 2015
Fuel/propulsion System
FUEL PUMP MODULE CORROSION CAUSING LEAKING FUEL AND FUEL VAPORS FROM THE TOP OF THE FUEL TANK. THIS IS DUE TO A DESIGN DEFECT AS THE FUEL PUMP MODULE SITS LOWER THAN THE HIGHEST POINT OF THE FUEL TANK AND MOISTURE AND DEBRIS ACCUMULATE ON TOP OF THE FUEL PUMP MODULE. THE TOP OF THE MODULE IS NOT MANUFACTURED WITH APPROPRIATE RUS…
Read full complaint
FUEL PUMP MODULE CORROSION CAUSING LEAKING FUEL AND FUEL VAPORS FROM THE TOP OF THE FUEL TANK. THIS IS DUE TO A DESIGN DEFECT AS THE FUEL PUMP MODULE SITS LOWER THAN THE HIGHEST POINT OF THE FUEL TANK AND MOISTURE AND DEBRIS ACCUMULATE ON TOP OF THE FUEL PUMP MODULE. THE TOP OF THE MODULE IS NOT MANUFACTURED WITH APPROPRIATE RUST-PROOFING MEASURES AND THE MATERIALS USED LEAVE IT PRONE TO RUSTING AND FAILURE, COMPROMISING THE SEAL AND ALLOWING FUEL TO ESCAPE FROM THE TANK. THIS POSES A FIRE HAZARD, ESPECIALLY IF FUEL IS ABLE TO REACH HEATED EXHAUST PIPES, ETC. I TOOK MY VEHICLE INTO A A GMC DEALERSHIP AND WAS DENIED REPAIR OF THE VEHICLE OR REIMBURSEMENT FOR REPAIR. THERE WAS A SPECIAL COVERAGE FOR THIS VEHICLE THAT HAS SINCE EXPIRED, PROVING THAT GM IS / WAS AWARE OF THE PROBLEM. GIVEN THE NUMEROUS COMPLAINTS OF THIS EXACT SAME ISSUE, THIS SHOULD BE ESCALATED TO RECALL STATUS DUE TO THE INHERENT SAFETY ISSUE AND FIRE RISK.
NHTSA ODI #10789534
105,000 miles · Oct 27, 2015
Electrical SystemFuel/propulsion System
TL* THE CONTACT OWNS A 2003 GMC ENVOY 360. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE CHECK ENGINE AND REDUCE POWER WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE ACCELERATOR PEDAL FAILED TO RESPOND. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED. NO REPAIRS W…
Read full complaint
TL* THE CONTACT OWNS A 2003 GMC ENVOY 360. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE CHECK ENGINE AND REDUCE POWER WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE ACCELERATOR PEDAL FAILED TO RESPOND. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED. NO REPAIRS WERE DONE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
NHTSA ODI #10786526
220,000 miles · Oct 15, 2015
Power Train
TL* THE CONTACT OWNS A 2003 GMC ENVOY 360. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE TRANSMISSION FAILED CAUSING THE VEHICLE TO LOSE POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 220,000.
TL* THE CONTACT OWNS A 2003 GMC ENVOY 360. THE CONTACT STATED THAT THE TURN SIGNALS FAILED TO WORK IN THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA ODI #10749414
Mileage unknown · Nov 25, 2014
Air Bags
THIS IS REGARDING THE "TAKATA AIR BAG RECALL. I AM NOT SURE HOW TO PROCEED WITH REPORTING MY VEHICLE AND GETTING PLACE ON A LIST FOR AIR BAG REPLACEMENT IN PHILADELPHIA, PA. *TR
NHTSA ODI #10660921
Mileage unknown · Sep 10, 2014
Electrical System
ENVOY 360 SPEEDOMETERS 2004 READS IM GOING 150 MPH ALL THE TIME. *TR
NHTSA ODI #10632265
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
DURING THE COURSE OF THIS EA INVESTIGATION, ODI OBSERVED THAT THE MAJORITY OF THE COMPLAINTS (88%) AND WARRANTY CLAIMS (94%) WERE REPORTED FOR VEHICLES THAT ARE REGISTERED FOR USE IN THE SALT BELT REGION OF THE US.THIS AREA INCLUDES 20 STATES IN THE NORTHEAST, MID ATLANTIC AND THE MIDWEST REGIONS AND THE DISTRICT OF COLUMBIA.CONSUMERS IN THE SALT BELT REGION REPORTED TO ODI THAT THEY COULD SMELL FUEL VAPORS IN THEIR VEHICLES WHILE DRIVING.UPON FURTHER EXAMINATION OF THEIR VEHICLES, THEY DISCOVERED THAT FUEL VAPORS WERE COMING OUT OF THE TOP OF THE FUEL TANK. THIS CONDITION IS CAUSED BY CORROSION OF THE RETURN AND SENDER LINES OF THE FUEL PUMP MODULE.WATER AND ROAD SALT COLLECT ON TOP OF THE FUEL PUMP LEADING TO SMALL PINHOLES APPEARING ON THE FUEL LINES.FUEL MAY LEAK AND COLLECT ON TOP OF THE MODULE AND/OR SPILL ONTO THE GROUND.THE DATA EVALUATED UNDER THIS INVESTIGATION REFLECT A RELATIVELY LOW FREQUENCY OF OCCURRENCE THAT LARGELY ARISES IN SALT BELT STATES.GM HAS EXTENDED THE WARRANTY ON THE SUBJECT COMPONENT TO TEN YEARS OR 120,000 MILES.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED AT THIS TIME; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SELECT DOCUMENT SEARCH.
ODI HAS RECEIVED REPORTS THAT THE FUEL PUMP MODULE LEAKS FUEL AND OR VAPOR UNDERNEATH THE VEHICLE.GM STATES, THE FAILURE MECHANISM IS CORROSION OF THE FUEL PUMP MODULE FLANGE WHICH MAY LEAD TO A FUEL LEAK.CORROSION OF THE FUEL PUMP MODULE FLANGE IS THE RESULT OF THE VEHICLE OPERATING IN A CORROSIVE ENVIRONMENT.ODI HAS UPGRADED THIS PE TO ENGINEERING ANALYSIS (EA07-009) TO FURTHER ASSESS THIS ISSUE.
2003 GMC Envoy 360 Problems, Complaints & Recalls | Skip That Year
Illustration