2016 GMC Canyon

TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO PULL TOWARDS THE LEFT OR RIGHT WHILE ATTEMPTING TO DRIVE STRAIGHT. WHEN THE CONTACT ATTEMPTED TO TURN THE VEHICLE AT LOW SPEEDS, THE VEHICLE HESITATED TO TURN AND ATTEMPTED TO STEER STRAIGHT AHEAD. ROBERT WOODALL CHEVROLET BUICK GMC CADILLAC (LOCATED AT 1063 RIVERSIDE DR, DANVILLE, VA 24540, 434-797-1411) WAS CONTACTED, BUT COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS CURRENTLY OCCURRING WHILE DRIVING VARIOUS SPEEDS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 141,000.

I WAS DRIVING ON A FREEWAY 80MPH AND THE STEERING WENT OUT. THIS CAUSED THE VEHICLE TO VEER FROM THE LEFT LANE INTO THE CENTER LANE, FORTUNATELY THERE WAS NO VEHICLE IN THE CENTER LANE. GMC STATED IT WAS JUST A DEFECTIVE PART. MY OPINION IS THAT IT IS A FAILED DESIGN THAT WOULD ALLOW A VEHICLE TO LOOSE STEERING AT 80MPH. THE VEHICLE HAS 46,700MI. I HAVE HAD NOISES IN THE FRONT AND REAR OF THE VEHICLE AND AM CONCERNED THAT THIS MAY HAVE CONTRIBUTED TO THE LOSS OF STEERING. I HAVE RETURNED THE VEHICLE TO GM FIVE TIMES TO FIX THE NOISES WITH NO SUCCESS.

TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING BETWEEN 35 AND 55 MPH, THE STEERING WHEEL SEIZED. WHILE THE VEHICLE WAS STATIONARY AT A STOP SIGN, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,927.

ALL MY DASH LIGHTS KEEP COMING ON AND ALARMS GOING OFF. THE POER STEERING, ABS, CHECK ENGINE, STABILITY TRACK, PARKING BRAKE, BRAKE, ETC. IF I PULLED OVER AND TURNED THE VEHICLE OFF TO GET THIS TO STOP NOTHING WORKS WHEN I CRANK IT UP. I HAVE NO POWER STEERING. IF I CRANK IT A COUPLE TIMES EVERYTHING GOES TO WORKING. THEN A FEW MILES IT ALL STARTS AGAIN. THIS HAS BEEN GOING ON SINCE APRIL. I HAVE PUT IT IN SHOP IN APRIL, THE DEALER COULDN'T GET IT TO DUPLICATE, IN MAY, SAME THING, IN JUNE THEY FINALLY GOT IT TO DUPLICATE AND CHANGED A MODULE. I DROVE IT 772 MILES IT STARTED AGAIN. I CARRIED IT BACK IN JULY THEY SAID GMC SAID IT WAS A STEERING GEAR. I GOT IT BACK AT 336 MILES IT STARTED AGAIN AUG. 2ND, IT DID IT AGAIN AT 798, THEN 813 MILES ON 8/9. I CARRIED IT BACK THEY SUPPOSEDLY FOUND A RUBBED SPOT IN A WIRING HARNESS AND FIXED THAT STATING THEY BELIEVE IT IS FIXED. I CONTACTED GMC IN JULY TRYING TO GET THEM TO TAKE THIS TRUCK BACK, THEY SAID THEY COULDN'T DO THAT BUT EXTENDED THE MFG WARRANTY OUT TO 100000 MILES. I BOUGHT THE TRUCK USED WITH 16000 MILES ON IT STILL UNDER MFG WARRANTY, ALL THE PROBLEMS STARTED AT A LITTLE OVER 34500 MILES. I FEAR FOR MY SAFETY AS WELL AS OTHER DUE TO STEERING WHEEL LOCKING UP. I MENTIONED THIS TO GMC AS WELL. IS THERE ANYTHING I CAN DO TO GET GMC TO TAKE THIS VEHICLE BACK? I CAN GET PAPERWORK FROM DEALER IF NEEDED. IS THERE ANYTHING YOU CAN DO WITH THIS? I HAD A CASE # WITH GMC WHEN THE GAVE EXTENDED MFG WARRANTY [XXX]. I TALKED WITH A REPRESENTATIVE NAME MARTIN PHONE # 866-790-5700. EXT. 5915657. I LEFT HIM A MESSAGE ON 8/12, HE IS YET TO RETURN MY CALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

1) <POWERTRAIN> I HAVE 40K ON MY CANYON AND AM EXPERIENCING ACCELERATION ISSUES 0-40MPH 1-3RD SHIFT POINTS (AUTOMATIC TRANSMISSION). THE TRANSMISSION ACTS LIKE IT CANNOT DECIDE TO EITHER SAY IN 2ND OR SHIFT TO 3RD AND THERE'S A LAG OR SURGING AFFECT WHEN THIS HAPPENS. I HAD THE TRANSMISSION FLUID AND TRANSFER CASE FLUIDS CHANGED AR THE GM DEALERSHIP. PROBLEM STILL PERSISTS. 2) <OTHER> KEY GETS STUCK IN THE IGNITION. WHEN PLACING THE TRUCK IN PARK THERE'S AN INTERNAL RELAY/SWITCH WITHIN THE SHIFTER THAT IS SUPPOSED TO ACTIVATE A RELAY/UNLOCK SIGNAL TO THE KEY TUMBLER IN THE STEERING COLUMN. THIS DOESN'T ALWAYS HAPPEN AND THE KEY WON'T TURN TO THE OFF POSITION TO ALLOW IT TO BE RELEASED. I HAVE TO TURN THE KEY TO THE ACC POSITION PUT THE TRUCK IN DRIVE THEN BACK INTO PARK TO GET THE RELAY/SWITCH TO DIS-ENGAGE THE KEY POSITION FROM BEING LOCKED IN ACC.

FRONT PASSENGER SIDE FLOOR-CARPET AND FLOOR BOARDS WET, ENGINE LIGHT ON, INTEL LINK COMPUTER FAILED HAD TO REBOOT TOOK TO DALE EARNHARDT TALLAHASSEE FL THEY FIXED THE ENGINE LIGHT IT WAS THE PURGE VALVE AND IT HAD SHORTED OUT, THEY STATED THAT WE WOULD NEED TO TAKE TO A BODY SHOP AS THE LEAK IS COMING IN AT THE BOTTOM OF THE A-PILLAR FILLING UP AND THEN STREAMING OUT OF A "CHRISTMAS TREE HOLE AT BOTTOM OF FUSE BOX ON RIGHT SIDE. THIS HAPPENS ANYTIME ANYWHERE DRIVING OR STATIONARY WHEN IT RAINS. WE JUST PURCHASED THIS TRUCK ON 04/02/2019. 45,710 MILES THEY SAID THEY WOULD NOT FIX IT WE HAD TO TAKE IT TO A AUTOBODY SHOP.

ON JULY 2ND, I LOOKED WHERE MY CANYON WAS PARKED AND FOUND A SIGNIFICANT AMOUNT OF DIESEL FUEL ON THE GROUND. UPON FURTHER INSPECTION, I FOUND FUEL ALL OVER THE UNDERSIDE OF THE VEHICLE AND A SEVER LEAK FROM A HOSE. THE HOSE WAS RUBBING ON A CAN COMING FROM THE AC COMPRESSOR. THE VEHICLE DOES NOT LEAK WHEN PARKED (OTHER THAN DRIPPING) BUT LOOSES SIGNIFICANT FUEL WHEN IDLING OR DRIVING. THIS ISSUE LIKELY STARTED A FEW DAYS AGO BUT WAS NOT DISCOVERED UNTIL 7/2. THE FUEL ITSELF IS CLOSE TO SEVERAL HOT COMPONENTS INCLUDING THE TRANSMISSION, EXHAUST AND TRANSFER CASE.