2016 GMC Canyon

PERIODIC LOSS OF POWER STEERING. NOT CONSISTENT. HAPPENS WHILE DRIVING, SITTING IDLE WITH ENGINE ON. MUST PULL OVER AND CYCLE IGNITION. STEERING LOSS IS DANGEROUS. LIMITED CONTROL OF THE VEHICLE. BROUGHT TO DEALER SEVERAL TIMES BEFORE THEY TOLD ME TO REPLACE THE GEAR ASSEMBLY FOR $2,000. VEHICLE HAS 62K MILE AND IS OUT OF WARRANTY

I WAS DRIVING THE LISTED TRUCK ON A SIX LANE HIGHWAY (270) IN MISSOURI WHEN MY POWER STEERING COMPLETELY FAILED. I WAS ABLE TO EXIT THE HIGHWAY BY USING EVERY BIT OF STRENGTH I HAD AND I'M A SIX FOOT TALL 200LB MAN. IT WAS SATURDAY BUT I WAS ABLE TO GET THE TRUCK TO THE DEALER AND PROVIDED THEM WITH A MEMO DETAILING THE FAILURE. THEY WERE CLOSED FOR THE WEEKEND. THE STEERING HAD BEEN ACTING SUSPECT BEFORE AND IN FACT I HAD AN APPOINTMENT THE FOLLOWING MONDAY TO HAVE IT CHECKED. HAD IT BEEN MY WIFE OR GRANDDAUGHTER DRIVING WHEN THE FAILURE OCCURRED THE RESULTS MIGHT HAVE BEEN TRAGIC. FOLLOWING MY EXPERIENCE I DID A SOCIAL MEDIA SEARCH AND FOUND MANY INCIDENTS IDENTICAL TO MINE WITH THE SAME TYPE OF TRUCK. MY TRUCK IS A GMC AND THE CHEVY COLORADO IS THE SAME. THIS TRUCK HAD 62,000 MILES AND I HAVE OWNED IT SINCE IT WAS NEW. THE STEERING PUMP IS ELECTRICAL WHICH REPLACED AN OLD AND PROVEN HYDRAULIC STYLE THAT RARELY FAILED. I HAVE BEEN DRIVING 60 YEARS AND NEVER HAD ONE FAIL . I QUESTION THE ABILITY OF GM ENGINEERING TO DESIGN A NEW TYPE OF PUMP THAT IS RELIABLE. THEIR INABILITY TO DO SO RESULTS IN A $1900 REPAIR NOT TO MENTION A POTENTIAL LOSS OF LIFE. IN MY CASE GM DID PICK UP A PORTION OF THE REPAIR BUT MY SHARE STILL EQUALED $750.

TOUCH SCREEN AND IN DASH DIGITAL SPEEDOMETER RANDOMLY CHANGES ON ITS ON, THE TOUCH SCREEN WILL NOT RESPOND AND CHANGE RADIO STATIONS, VOLUME, CONTACT ON STAR, TRY TO USE PROJECTION OPTION, MOVE THE MAP ON GPS, AND CHANGE THE DIGITAL SPEEDOMETER FROM SPEED LIMIT TO RADIO STATIONS. ON MULTIPLE OCCASIONS WHILE DRIVING AT NIGHT THE ENTIRE DASH, RADIO, GAUGES LIGHTS EVERYTHING WENT BLACK RANDOMLY AS IF THE TRUCK WAS NOT TURNED ON BUT THE TRUCK CONTINUED TO DRIVE NORMAL AND AFTER WHAT LOOKS LIKE A RESET MAYBE 20-30 SECONDS EVERYTHING REBOOTS AS IF YOU JUST STARTED THE TRUCK. THEN IT'S BACK TO RANDOM BERSERK OUTBURSTS BY THE TOUCH SCREEN. TRANSMISSION STARTED GETTING JERKY BETWEEN GEARS AT 15K MILES AND HAS ONLY GOTTEN WORSE AT 35K MILES. ENTIRE VEHICLE SHAKES BETWEEN GEARS FRONT TO REAR AND BACK. THROUGH ALL GEARS. ALSO SOME STRONG HARD HITTING SHIFTS. DEALERSHIP HAS HAD VEHICLE 2 TIMES FOR BOTH ISSUES AND SEE NOTHING WRONG. THEY ARE CLEARLY LYING. GM WILL ALSO NOT HELP AND HAVE BEEN CONTACTED DIRECTLY.

MY 2016 GMC CANYON HAS EXPERIENCED EIGHT POWER STEERING ASSIST FAILURES WHILE DRIVING SINCE LATE 2019. THE ASSOCIATED STEERING SERVICE WARNING LIGHT AND AUDIBLE ALARM ARE ACTIVATED ALONG WITH TRACTION CONTROL OFF AND ANTISKID CONTROL INDICATORS. THE ALARMS CLEAR UPON RESTARTING VEHICLE AND STEERING ASSIST RETURNS. ISSUE HAS OCCURRED AT BOTH HIGHWAY SPEED AND LOW SPEED. THE EVENT FREQUENCY RECENTLY INCREASED FROM RANDOM TO FIVE EVENTS OVER TWO CONSECUTIVE DAYS VEHICLE MILEAGE ON 2/23/2020 IS 38459 MILES..

VEHICLE HAS FREQUENT SLOW ACCELERATION WHEN ENTERING HIGHWAYS. I HAVE TO STEP ON THE ACCELERATOR HARD TO HAVE THE ENGINE PICK-UP SPEED, WHICH LEADS TO THE ENGINE OVER ACCELERATING. WHEN I SLOW DOWN ON SHARP ROAD TURNS AND ACCELERATE TO PICKUP SPEED THE TRANSMISSION SHIFTING THE GEAR HARD (MAKING A THUMP SOUND). HAVE GONE TO DEALER AT MERCED GMC AND TURLOCK CHEVROLET. BOTH STATE CAR IS RUNNING THE WAY GMC MANUFACTURED IT.

TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING LOST POWER AND THE SERVICE POWER STEERING, ANTI-LOCK BRAKING SYSTEM, AND STABILITRAK INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MILLS GM (218-297-0074, LOCATED AT 14138 DELLWOOD DR N, BAXTER, MN 56425) WHERE IT WAS KEPT FOR OBSERVATION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT A SIMILAR FAILURE OCCURRED IN 2017 AND THE POWER STEERING SENSOR WAS REPLACED. THE FAILURE RECURRED IN EARLY 2018 AND THE POWER STEERING WAS REPAIRED BY THE SAME DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.

MULTIPLE TIMES OVER THE PAST 10 DAYS THE DASHBOARD ON MY 2016 GMC CANYON (PURCHASED IN MID 2015) DISPLAYS A WARNING OF POWER STEERING PROCEED WITH CAUTION OR SERVICE STABILITRAK. THE STEERING WHEEL TIGHTENS AND I'VE HAD TO PULL OVER AND TURN OFF THE TRUCK. ISSUE SEEMS TO BE FIXED ONCE THE TRUCK STARTS BACK UP. TWICE IT'S HAPPENED ON THE FREEWAY, SEVERAL OTHER TIMES IN THE STREET AT VARIOUS SPEEDS, WHOLE TURNING AND WHILE DRIVING STRAIGHT.