2019 GMC Acadia

AFTER JUMP STARTING CAR BECAUSE OF DEAD BATTERY DECIDED TO DRIVE TO DEALER 1-2 MILES AWA.Y. MY WIFE FOLLOWED ME IN CAR. WHILE DRIVING DURING THE 1-2 MILE TRIP THE STEARING WOULD LOCK UP (QUIT WORKING) AND THE BREAKS AS WELL.THIS LASTED SEVERAL SECONDS AND RESULTED IN TOTAL LACK OF CONTROL AT 35-45 MPH ON A CITY STREET. THE ALTERNATOR WAS WORKING PROVIDING ELECTRICITY TO THE CARS SYSTEMS. AS BATTERIES FREQUENTLY FAIL I BELIEVE THIS IS A CLEAR AND PRESENT DANGER TO THE OCCUPANT AND OTHER VEHICALS ON THE ROAD.THIS OCCURRED ON SUNDAY OCTOBER 17, 2020

TL* THE CONTACT OWNS A 2019 GMC ACADIA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND INSIDE THE CABIN OF THE VEHICLE WHILE DRIVING WITH THE WINDOWS ROLLED DOWN. ADDITIONALLY, THE AUTOMATIC EMERGENCY BRAKING ACTIVATED WITHOUT DRIVER INPUT. THE VEHICLE WAS TAKEN TO RANCHO GRANDE MOTORS LOCATED AT 1404 AUTO PARK WAY, SAN LUIS OBISPO, CA 93405, WHERE THE CONTACT WAS INFORMED THAT THE ISSUE WAS COMMON WITH SIMILAR VEHICLES. THE AUTOMATIC EMERGENCY BRAKING FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 500. THE CONSUMER STATED THE DVD WOULD TURN ON IT. THE DEALER STATED IT COULD BE DUE TO A MISSING REMOTE THAT WAS NOT INCLUDED WITH THE VEHICLE. THE PARKING BRAKE WOULD ACTIVATE INDEPENDENTLY. THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE STEERING AND ENGINE REDUCED POWER THE WARNING LIGHT ILLUMINATED. THE HEADREST DVD PLAYER DO NOT PLAY THROUGH THE SPEAKERS. THE WIRELESS PHONE CHARGER WAS OFTEN INOPERABLE. THE SECOND GEAR DOES THE NOT SHIFT PROPERLY. THE DASH AND RADIO PERIODICALLY LOSE POWER. THE WINDOWS MAKE A LOUD OBNOXIOUS NOISE WHEN ROLLED DOWN. *JS

I HAVE HAD FADING ON THE PLASTIC AROUND THE WHEEL WELL, THE HEAT WILL CHANGE TO COOL AIR WHILE DRIVING WITHOUT ANYONE CHANGING IT. THE A/C WILL GO FULL BLAST ON IT'S OWN AND THEN ALL OF A SUDDEN CHANGE THE FAN SPEED WITHOUT ANYONE TOUCHING IT. THE DEALER HAS TOLD ME IT WILL ADJUST ITSELF BY 10 DEGREES, NEVER HEARD ANYTHING LIKE THIS BEFORE. THE FADING PART THEY JUST PAINTED OVER IT AND THAT WAS THE FIX. THERE ARE LINES IN IT NOW AND THEY DID NOT PAINT THE ENTIRE PIECE SO IT DOES NOT LOOK RIGHT. THIS CAR IS PARKED INSIDE WHEN HOME, THIS SHOULD NOT HAPPEN. I HAVE HAD THIS CAR IN THE SHOP WAY TOO MUCH SINCE I BOUGHT IT WITH DENTS HAPPENING ON PARTS ALL OVER. I DRIVE TO WORK AND BACK MOSTLY. 2 DENTS HAVE HAPPENED IN THE DEALER LOT WHEN THEY HAD IT OUTSIDE WAITING ON REPAIRS. WOULD NOT BUY IT AGAIN.

TL* THE CONTACT OWNS A 2019 GMC ACADIA. THE CONTACT STATED WHILE MAKING A LEFT, HE WAS UNABLE TO VIEW ANY OBJECTS SUCH AS ANOTHER VEHICLE NEARBY DUE TO STRUCTURE OF THE VEHICLE. THE CONTACT WAS CONCERNED THAT IT COULD RESULT IN A CRASH. THE VEHICLE WAS TAKEN TO LOCAL DEALER JIM HARDMAN BUICK GMC, INC. LOCATED AT 1592 BROWNS BRIDGE RD, GAINESVILLE, GA 30501 AND WAS INFORMED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.

AT 500 MILES PAST THE WARRANTY EXPIRATION THE RADIATOR DEVELOPED A CRACK ALONG THE TOP SEAM. THE DEALERSHIP SAID IT WAS A MANUFACTURES DEFECT AS THE VEHICLE WAS LESS THAN TWO YEARS OLD. GMC DECLINED TO REPLACE THE PART BECAUSE IT WAS 500 MILES PAST THE WARRANTY ALTHOUGH THEY DID NOT DENY IT WAS A MANUFACTURING DEFECT. I HAVE A GMC CASE NUMBER DOCUMENTING MY DEALINGS WITH THEM. I HAVE PHOTOS FROM THE DEALERSHIP SHOWING THE CRACKED RADIATOR, AS WELL AS AN EMAIL STATING IT WAS A DEFECTIVE PART. I HAVE THE RECEIPT AND I HAVE THE ACTUAL RADIATOR ITSELF. I NOTICED THE RADIATOR LEAKING ON MY GARAGE FLOOR WHEN IT WAS STATIONARY. THIS WAS 10 DAYS AFTER IT WAS LAST SERVICED AND THERE WAS NO ISSUE AT THAT TIME. THE DEALERSHIP SAID IT WAS NOT CAUSED BY IMPACT, BUT JUST THAT THE SEAM SPLIT AT THE TOP OF THE RADIATOR.*DT*JB

I HAVE EXPERIENCED ISSUES WITH THE SHIFTER OF THE VEHICLE TWICE NOW AND IT HAS RESULTED IN REPLACING THE SHIFTER AT LEAST ONCE. 6 MONTHS LATER AND AFTER AN INITIAL REPLACEMENT THE SHIFTER HAS GONE OUT AGAIN. THE SHIFTER REFUSES TO MOVE OUT OF THE PARK FUNCTION. PRIOR TO THE SHIFTER GOING OUT THE CAR WOULD SAY SHIFT TO PARK EVEN THOUGH THE CAR WAS ALREADY PLACED IN PARK. I BELIEVE THE ISSUE TO BE AN ELECTRICAL PROBLEM. THE MIDDLE SEAT BELT IN THE SECOND ROW OF THE VEHICLE HAS ALSO STOPPED WORKING. *TR

MY 2019 GMC ACADIA HAS ABRUPTLY AUTOMATICALLY BRAKED WHILE DRIVING BETWEEN 10- 15 MPH AND WITHOUT ANY CARS NEAR THE VEHICLE. IT SLAMS ON THE BRAKE LIKE IT'S THE PARKING BRAKE AND MAKES A GRINDING NOISE.. THIS HAS OCCURRED ON 2 DIFFERENT OCCASIONS. AFTER THE 1ST TIME THE SERVICE PARKING BRAKE LIGHT CAME ON. THE DEALERSHIP SAID IT WAS RELATED TO A FAULTY BATTERY BECAUSE I RECEIVED AN ONSTAR NOTICE ABOUT MY BATTERY. . IT OCCURRED AGAIN AFTER HAVING THE BATTERY REPLACED. *TR