2019 GMC Acadia

The check engine light came on 12/2023. The vehicle was taken to Pep Boys and AutoZone in MD, WalMart and O'Rilley in Bastrop, LA, O'Rilley in Midlothian, TX. They could not find any problems with the vehicle. I took the vehicle to GMC in Plano, TX. THey charged me for a new battery but the check engine light remained on after I picked up the vehicle with a newly installed battery. The dealership said it would eventually go off. I took the car to Automotive Solutions in September 2024 and they can not find anything wrong with the vehicle. The car can not pass Texas inspection with a check engine light on. There is a large group on FB having this same problem. August 2024 the car will recognize when it is shifted into park. Sometimes it rolls after puting the car in park.I took the car to Automotive Soulutions in September 2024 and they can not find anything wrong with the vehicle. There is a large group on FB having this same problem. I took the car into a GMC dealership in MA because i hit a curb in 2021. The steering wheel feels loose. I took the car in 2022 & 2023 for the same problem. The dealership charges me for repairs but there is a reoccurring steering problem. Other drivers have noticed this problem with my vehicle.

During a routine oil and filter change the technician noted that the "rear tow links are excessive play in them." Several GMC vehicles have had numerous recalls to tow links over the years. Dealership suggested the repair and confirmed services were not covered under warranty. After further research into the repair there are countless forums and complaints about GMC vehicles needing tow link replacement. Photos of the original tow links show minimal wear and tear.

After exiting the highway onto a side road, the vehicle began to shake violently (like we were on a very bumpy road). I pulled into a parking lot thinking we had a flat tire. Then the vehicle suddenly came to a stop and would not move forward and would not move backwards. There was no flat tire, but I noticed that the front left tire was turned inward in the direction that the steering wheel was turned, but the front right tire was also turned inward at a much greater angle. At first glance, I could see behind the tire that the tie rod had detached from the front right tire resulting in no steering capabilities for the vehicle. The tie rod has a large bolt that attaches it to the tire, and the bolt was missing. Had this happened on the highway just a few minutes earlier, the resulting accident could have been catastrophic. I paid to have the car towed to the dealership and when the tow truck driver arrived he took one look at the vehicle and said "this should have never happened". The dealership could not explain how the tie rod lost the bolt and there was no visible damage to the tie rod. My concern is that had this happened at 60mph, the car could have flipped or the car would have been abruptly turned into the median wall at 60mph. Tried to upload images, but could not upload.