NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
269 reports54,000 miles · Oct 1, 2014
Steering
MY 2011 GMC ACADIA INTERMITTENTLY LOOSES POWER STEERING, THIS STARTED AROUND 4 MONTHS AGO AND HAPPENS WHEN I AM DRIVING AT LOW SPEEDS (PARKING, TURNING INTO DRIVEWAY, BACKING OUT OF SPOTS, ETC...) THE STEERING COMPLETELY LOCKS UP AND I END UP DOING 16 POINT TURNS WITH THIS VEHICLES DEAD WEIGHT! AFTER LOOKING ON THE INTERNET I SE…
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MY 2011 GMC ACADIA INTERMITTENTLY LOOSES POWER STEERING, THIS STARTED AROUND 4 MONTHS AGO AND HAPPENS WHEN I AM DRIVING AT LOW SPEEDS (PARKING, TURNING INTO DRIVEWAY, BACKING OUT OF SPOTS, ETC...) THE STEERING COMPLETELY LOCKS UP AND I END UP DOING 16 POINT TURNS WITH THIS VEHICLES DEAD WEIGHT! AFTER LOOKING ON THE INTERNET I SEE THIS IS A COMMON ISSUE WITH THIS CAR YET NOTHING HAS BEEN DONE ABOUT IT. THIS IS EXTREMELY DANGEROUS AS I NEVER KNOW WHEN ITS GOING TO HAPPEN. I HAVE BEEN CONTACTED BY GMC ABOUT A "SAFETY" RECALL FOR A BOLT ON A WIPER COMING LOOSE YET HAVEN'T HEARD A THING ABOUT A RECALL ON A REAL SAFETY ISSUE LIKE RANDOMLY LOOSING MY STEERING ABILITY! *TR
NHTSA ODI #10640586
73,000 miles · Sep 30, 2014
Electrical SystemEngineFuel/propulsion System
JUNE 11TH 2014, IT WAS A WEDNESDAY. I DROVE OVER A SET OF RAILROAD TRACKS AND ALL OF A SUDDEN MY CAR STARTS BEEPING AND FLASHING ALL OF THESE LIGHTS AT ME. THE PARK ASSIST OFF , THE TRACTION CONTROL OFF, THE SERVICE STABILITRAK? AND THE ?CHECK ENGINE? LIGHTS ALL COME ON. WE ARE IN TOWN AND NOT GOING VERY FAST SO I DON?T NOTICE …
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JUNE 11TH 2014, IT WAS A WEDNESDAY. I DROVE OVER A SET OF RAILROAD TRACKS AND ALL OF A SUDDEN MY CAR STARTS BEEPING AND FLASHING ALL OF THESE LIGHTS AT ME. THE PARK ASSIST OFF , THE TRACTION CONTROL OFF, THE SERVICE STABILITRAK? AND THE ?CHECK ENGINE? LIGHTS ALL COME ON. WE ARE IN TOWN AND NOT GOING VERY FAST SO I DON?T NOTICE THE CAR DRIVING ANY DIFFERENTLY AT FIRST. I STOP AND STILL EVERYTHING SEEMS FINE, EXCEPT FOR ALL THESE LIGHTS FLASHING AT ME. WHEN I TRY TO GO AGAIN IS WHEN I REALIZED THAT THERE IS A PROBLEM. MY CAR WILL NOT ACCELERATE. I HAVE THE GAS PUSHED ALL THE WAY TO THE GROUND AND MY CAR IS MOVING AT LIKE SNAIL SPEED, I?M TRYING TO MAKE A LEFT HAND TURN, UP A HILL, TO GET TO THE PARKING LOT BUT MY CAR LITERALLY WILL NOT MOVE! VEHICLES ARE SWERVING TO AVOID CRASHING INTO US, I CALL A TOW TRUCK AND MY FINANCE. WHEN WE DO HEAR BACK FROM THE GMC DEALERSHIP THEY BASICALLY TELL US THAT WE?RE IDIOTS. THEY TEST DROVE THE CAR AND LOOKED IT OVER AND HOOKED IT UP TO THEIR FANCY MACHINES AND THERE?S NOTHING WRONG WITH IT. AUGUST 16TH. MY FIANC IS DRIVING,ON A HIGHWAY AT 65 ALL OF THOSE SAME LIGHTS COME ON AND MY FIANC ANNOUNCES, ?OMG [XXX], I THINK IT?S HAPPENING AGAIN. ? SURE ENOUGH HE IS UNABLE TO ACCELERATE AND THE VEHICLE STALLS OUT IN THE MIDDLE OF THE ROAD. LUCKILY FOR US THIS TIME WE ARE ON FLAT TERRAIN AND WE ARE ABLE TO COAST INTO MY MOTHER?S DRIVEWAY. BECAUSE IT IS SO LATE WE DECIDED TO JUST GO TO BED AND DEAL WITH IT IN THE MORNING. IN THE MORNING, THOUGH, WE GET INTO THE CAR AND IT DRIVES PERFECTLY FINE. WE DRIVE 6 HOURS BACK TO RAPID CITY, WITH NO ISSUES, ALTHOUGH WE ARE SICK TO OUR STOMACHS. SATURDAY, SEPTEMBER 27, 2014 THE EXACT SAME THING HAPPENS. DASH REEDS AS THIS TRACTION CONTROL OFF PARK ASSIST OFF SERVICE TRACTION CONTROL SERVICE STABILITRAK *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #10640233
64,000 miles · Sep 24, 2014
SteeringVehicle Speed Control
BEGAN HEARING WHINING NOISE AND THOUGHT IT WAS IN THE ENGINE OR TRANSMISSION. TOOK IT TO DEALER AND WAS TOLD IT WAS THE POWER STEERING PUMP AND RACK AND WAS NOT COVERED UNDER POWER TRAIN WARRANTY. I JUST HAD THE "NUMEROUS" RECALLS REPAIRED AND NOW THIS. ACCORDING TO MANY POSTS ON VARIOUS WEBSITES, THIS IS A COMMON PROBLEM WITH G…
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BEGAN HEARING WHINING NOISE AND THOUGHT IT WAS IN THE ENGINE OR TRANSMISSION. TOOK IT TO DEALER AND WAS TOLD IT WAS THE POWER STEERING PUMP AND RACK AND WAS NOT COVERED UNDER POWER TRAIN WARRANTY. I JUST HAD THE "NUMEROUS" RECALLS REPAIRED AND NOW THIS. ACCORDING TO MANY POSTS ON VARIOUS WEBSITES, THIS IS A COMMON PROBLEM WITH GM PRODUCTS. REPAIRS ARE COSTLY AND SHOULD BE COVERED UNDER WARRANTY, OR SHOULD BE RECALLED! THIS IS RIDICULOUS CONSIDERING THE COST OF THESE VEHICLES. *TR
NHTSA ODI #10638805
39,000 miles · Sep 19, 2014
Electrical SystemTires
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE DRIVING APPROXIMATELY 50 MPH, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE DEALER WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 39,…
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TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE DRIVING APPROXIMATELY 50 MPH, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE DEALER WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. UPDATED 11/20/14*CN UPDATED 08/28/2017*CT
NHTSA ODI #10637610
52,000 miles · Sep 10, 2014
Exterior Lighting
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE HEADLIGHTS ON THE VEHICLE WERE CRACKED AND THE DAYTIME RUNNING LAMPS OVERHEATED AND MALFUNCTIONED. THE DEALER RECOMMENDED THAT THE HEADLIGHTS AND DAYTIME RUNNING LAMPS BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILU…
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TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE HEADLIGHTS ON THE VEHICLE WERE CRACKED AND THE DAYTIME RUNNING LAMPS OVERHEATED AND MALFUNCTIONED. THE DEALER RECOMMENDED THAT THE HEADLIGHTS AND DAYTIME RUNNING LAMPS BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
NHTSA ODI #10632090
Mileage unknown · Aug 8, 2014
Steering
POWER STEERING WENT OUT. AFTER THAT WAS REPLACED, THE STEERING COLUMN WENT OUT. THIS IS A KNOWN DEFECT. WHEN WILL SOMEONE DO SOMETHING? AFTER SOMEONE DIES? MORE DETAILED INFORMATION WILL BE PROVIDED UPON REQUEST. *TR
NHTSA ODI #10620791
Mileage unknown · Aug 6, 2014
Electrical System
2011 GMC ACADIA. CONSUMER WRITES IN REGARDS TO VEHICLE IGNITION SWITCH ISSUES. *SMD THE CONSUMER STATED THE IGNITION SHUT OFF, AS HER FATHER WAS DRIVING. HE WAS ABLE TO MOVE OFF THE INTERSTATE, PUT THE VEHICLE IN NEUTRAL AND RE-STARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THEY WERE UNABLE TO FIND ANYTHI…
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2011 GMC ACADIA. CONSUMER WRITES IN REGARDS TO VEHICLE IGNITION SWITCH ISSUES. *SMD THE CONSUMER STATED THE IGNITION SHUT OFF, AS HER FATHER WAS DRIVING. HE WAS ABLE TO MOVE OFF THE INTERSTATE, PUT THE VEHICLE IN NEUTRAL AND RE-STARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THEY WERE UNABLE TO FIND ANYTHING WRONG. *JB
NHTSA ODI #10619576
50,000 miles · Aug 4, 2014
Electrical System
TL* THE CONTACTS OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE POWER WINDOW FAILED TO ACTIVATE. THE CONTACT ALSO STATED THAT THE WARNING LIGHT TO INDICATE THAT THE HOOD WAS OPEN ILLUMINATED, THE TURN SIGNALS FAILED, AND NONE OF THE POWER LOCKS INSIDE THE VEHICLE ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED…
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TL* THE CONTACTS OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE POWER WINDOW FAILED TO ACTIVATE. THE CONTACT ALSO STATED THAT THE WARNING LIGHT TO INDICATE THAT THE HOOD WAS OPEN ILLUMINATED, THE TURN SIGNALS FAILED, AND NONE OF THE POWER LOCKS INSIDE THE VEHICLE ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #10618662
Mileage unknown · Aug 4, 2014
Air Bags
2011 GMC ACADIA. CONSUMER WRITES IN REGARDS TO CORROSION AND/OR LOOSE CRIMPS IN SEATS MOUNTED SIDE IMPACT AIRBAG WIRING HARNESS CONNECTORS RECALL NOTICE. *SMD THE CONSUMER STATED HE RECEIVED A SECOND RECALL NOTICE, FOR ADDITIONAL REPAIRS. HOWEVER, THE DEALER STATED THE REPAIRS WERE DONE, AND GM SENT THE NOTICE IN ERROR. *JB
NHTSA ODI #10618549
43,595 miles · Jul 22, 2014
Electrical SystemEngine
TL* THE CONTACT OWNS 2011 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE STALLED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND WAS RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS …
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TL* THE CONTACT OWNS 2011 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE STALLED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND WAS RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,595. UPDATED 09/02/14*LJ UPDATED 09/11/14
NHTSA ODI #10615360
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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