NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
269 reportsMileage unknown · Nov 17, 2014
Exterior Lighting
WE JUST BOUGHT A 2011 ACADIA DENALI AT THE END OF AUGUST 2014. WE TOOK IT TO THE DEALER FOR TWO RECALLS AND ASKED THEM TO FIX THE BURNT OUT DAYTIME RUNNING LIGHT ON THE DRIVER SIDE. THE DEALER SAID THEY COULD NOT REPLACE THE BULB BY ITSELF BUT NEEDED TO REPLACE THE ENTIRE HEADLAMP ASSEMBLY. THEY SAID IT WAS DUE TO THE HOUSING AN…
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WE JUST BOUGHT A 2011 ACADIA DENALI AT THE END OF AUGUST 2014. WE TOOK IT TO THE DEALER FOR TWO RECALLS AND ASKED THEM TO FIX THE BURNT OUT DAYTIME RUNNING LIGHT ON THE DRIVER SIDE. THE DEALER SAID THEY COULD NOT REPLACE THE BULB BY ITSELF BUT NEEDED TO REPLACE THE ENTIRE HEADLAMP ASSEMBLY. THEY SAID IT WAS DUE TO THE HOUSING AND CONNECTORS BEING MELTED. THE DEALER ALSO LOOKED AT THE PASSENGER SIDE AND SAID IT WAS MELTED THERE AS WELL, POTENTIALLY FROM THE HEAT OF THE BULB. WE WERE QUOTED A PRICE CLOSE TO $2000 FOR THE FIX. THE END RESULT IS WE STILL HAVE A BURNT OUT RUNNING LIGHT. I WOULD ASSUME THIS WOULD BE A RECALL DUE TO THE RISK OF FIRE CREATED BY THE EXTREME HEAT WHICH IS MELTING THE HEADLAMP HOUSING. UNFORTUNATELY, IT IS NOT A RECALL AT THIS TIME. I HAVE LOOKED ONLINE AND HAVE COME ACROSS A LOT OF PEOPLE THAT HAVE THE SAME ISSUE. DEFINITE SAFETY HAZARD. *TR
NHTSA ODI #10658723
79,880 miles · Nov 3, 2014
EngineEquipment Adaptive/mobility
I'M THE 2ND OWNER AND SO FAR I'VE HAD TO HAVE A MOTOR MOUNT & 2 CATALYTIC CONVERTERS REPLACED. THE AC STARTED HAVING ISSUES WITH THE CONTROLS NOT WORKING & THEN THE AC COMPLETELY BROKE AND LEAKED ALL THE REFRIGERANT WHICH MADE A HUGE MESS. THERE'S A HORRIBLE OIL LEAK THAT CAN'T SEEM TO BE STOPPED. THE BRAKE PEDEL MAKES A LOUD SQ…
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I'M THE 2ND OWNER AND SO FAR I'VE HAD TO HAVE A MOTOR MOUNT & 2 CATALYTIC CONVERTERS REPLACED. THE AC STARTED HAVING ISSUES WITH THE CONTROLS NOT WORKING & THEN THE AC COMPLETELY BROKE AND LEAKED ALL THE REFRIGERANT WHICH MADE A HUGE MESS. THERE'S A HORRIBLE OIL LEAK THAT CAN'T SEEM TO BE STOPPED. THE BRAKE PEDEL MAKES A LOUD SQUEAKING NOISE. AND NOW THERE IS SOME STRANGE NOISE COMING FROM BEHIND THE DASH, UNCERTAIN IF IT'S THE RADIO, CD PLAYER OR AC/HEAT. ALL THESE PROBLEMS AT UNDER 80,000 MILES!!! *TR
NHTSA ODI #10652216
58,800 miles · Nov 1, 2014
Electrical SystemExterior Lighting
I OWN A 2011 GMC ACADIA DENALI WITH ~58,800 MILES. I NOTICED THAT THE DRIVER SIDE DAYTIME RUNNING LAMP (DRL) WAS NOT WORKING/REFLECTING AS IT SHOULD. WHEN REVIEWING THE ISSUE, I NOTICED THE DRL HAD MELTED THE LIGHT HOUSING AND APPEARED TO DEFORM THE BULB SOCKET AND THE WIRING CONNECTED TO THE BULB SOCKET. I THEN TOOK THE VEHIC…
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I OWN A 2011 GMC ACADIA DENALI WITH ~58,800 MILES. I NOTICED THAT THE DRIVER SIDE DAYTIME RUNNING LAMP (DRL) WAS NOT WORKING/REFLECTING AS IT SHOULD. WHEN REVIEWING THE ISSUE, I NOTICED THE DRL HAD MELTED THE LIGHT HOUSING AND APPEARED TO DEFORM THE BULB SOCKET AND THE WIRING CONNECTED TO THE BULB SOCKET. I THEN TOOK THE VEHICLE TO A LOCAL DEALER TO LOOK AT AND GOT AN INITIAL ESTIMATED PRICE OF ~$1,100 TO FIX. ALL PARTS DISCUSSED ARE THE ORIGINAL PARTS INSTALLED BY THE MANUFACTURER. I GOT BOTH A GMC CUSTOMER SERVICE AGENT AND THE LOCAL DEALER SERVICE MANAGER INVOLVED. BOTH PARTIES AGREED TO STEP UP AND COVER A MAJORITY OF THE COST. AFTER READING OTHER SIMILAR COMPLAINTS ON THIS WEBSITE AND OTHER WEBSITES, GMC SHOULD CONSIDER IMPLEMENTING A RECALL FOR SAFETY CONCERNS OF A FIRE STARTING. I ALSO BELIEVE THAT I SHOULD NOT HAVE TO COME UP WITH ANY MONEY FOR THE REPAIR; THE REPAIR SHOULD BE 100% COVERED BY GMC. *TR
NHTSA ODI #10651782
14,000 miles · Oct 29, 2014
Air Bags
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO REPAIRED THE VEHICLE BUT THE FAILURE PERSISTED. THE REPAIR PARTS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
NHTSA ODI #10650949
71,039 miles · Oct 17, 2014
Exterior Lighting
I NOTICED HEADLIGHT WASN'T WORKING AND WENT TO AUTO PARTS STORE TO REPLACE BULB. ATTENDANT LOOKED AT IT AND SAID PLASTIC ASSEMBLY HOLDING HEADLIGHT BULB WAS MELTED AND DISCOLORED AS IF THE BULB WAS OVERHEATED.. WE WORRIED THAT IT COULD HAVE CAUGHT ON FIRE SO TOOK IT TO SANDOVAL GMC WHERE WE PURCHASED THE VEHICLE NEW. LEFT IT TO …
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I NOTICED HEADLIGHT WASN'T WORKING AND WENT TO AUTO PARTS STORE TO REPLACE BULB. ATTENDANT LOOKED AT IT AND SAID PLASTIC ASSEMBLY HOLDING HEADLIGHT BULB WAS MELTED AND DISCOLORED AS IF THE BULB WAS OVERHEATED.. WE WORRIED THAT IT COULD HAVE CAUGHT ON FIRE SO TOOK IT TO SANDOVAL GMC WHERE WE PURCHASED THE VEHICLE NEW. LEFT IT TO HAVE REPLACED AND THEY CALLED AND SAID THE OTHER HEADLAMP ASSEMBLY HAS MELTED AS WELL. BOTH WOULD NEED TO BE REPLACED TO INSURE NO DANGER OF FIRE. THE QUOTE TO REPLACE $1,917.01 YES THAT'S RIGHT ONE THOUSAND NINE HUNDRED DOLLARS AND ONE CENT. THEY SAID THEY WOULD TRY TO GET A BETTER PRICE AND THEY DID. WHEN WE PICKED UP THE CAR THEY TOOK AN "INSURANCE" DISCOUNT OFF IN THE AMOUNT OF $1,150.20. STILL OUR COST OF $824.32 WAS BEYOND BELIEF. IF THIS HAPPENED TO TWO OF TWO OEM PARTS THINK HOW MANY ARE ON THE ROAD. DO I HEAR "RECALL"? *TR
NHTSA ODI #10648388
51,560 miles · Oct 13, 2014
SeatsInjury
WHILE DRIVING ON THE HIGHWAY, MY SIX YEAR OLD DAUGHTER EXCLAIMED THAT HER HEAD WAS "TOUCHING THE FRONT SEAT" AND HER "FEET WERE ON THE FLOOR". WHEN I (THE DRIVER) LOOKED BACK, I SAW THAT HER SEAT HAD DISLODGED AND EJECTED HER INTO AN UPRIGHT POSITION. THIS CAUSED HER HEAD/FACE TO BE HITTING THE SEAT IN FRONT OF HER AND HER FEE…
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WHILE DRIVING ON THE HIGHWAY, MY SIX YEAR OLD DAUGHTER EXCLAIMED THAT HER HEAD WAS "TOUCHING THE FRONT SEAT" AND HER "FEET WERE ON THE FLOOR". WHEN I (THE DRIVER) LOOKED BACK, I SAW THAT HER SEAT HAD DISLODGED AND EJECTED HER INTO AN UPRIGHT POSITION. THIS CAUSED HER HEAD/FACE TO BE HITTING THE SEAT IN FRONT OF HER AND HER FEET TO BE ON THE FLOOR OF THE CAR. I HAD TO IMMEDIATELY PULL OVER ON THE SIDE OF THE HIGHWAY. I OBSERVED THAT THE SEAT (CUSHION PART - NOT THE BACK) HAD POPPED UP CAUSING MY DAUGHTER AND HER CARSEAT TO POP UP AS WELL. I COULD SEE UNDER THE SEAT AS I WAS TRYING TO POSITION THE SEAT INTO PLACE. I NOTED SEVERE RUSTING ON THE METAL SEAT TRACK/FRAME WHICH APPEARED TO BE THE CAUSE FOR THE SEAT TO UNHINGE OR UNLOCK. IT TOOK SEVERAL ATTEMPTS TO LOCK THE SEAT BACK INTO PLACE. THIS IS OBVIOUSLY A SERIOUS SAFETY CONCERN AND MY DAUGHTER COULD HAVE BEEN SEVERELY INJURED, IF NOT DIED IF THE CAR HAD BEEN IN A CRASH. THE CAR SEAT EJECTED FROM SIMPLE DRIVING. THIS COULD HAVE HAD A TRAGIC ENDING. *TR
NHTSA ODI #10644399
58,660 miles · Oct 9, 2014
Exterior Lighting
I OWN A 2011 GMC ACADIA DENALI. I PLACED MY ORDER FOR THIS VEHICLE BEFORE THEY WERE IN PRODUCTION WHICH MAKE THIS ONE OF THE FIRST TO ROLL OFF THE ASSEMBLY LINE. THE DRIVER'S SIDE DAYTIME RUNNING LIGHT BULB NEEDED REPLACING. I TOOK MY VEHICLE TO THE LOCAL DEALER FOR REPAIR. I WAS TOLD THAT THE DAYTIME RUNNING LIGHT BULB SOCKET …
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I OWN A 2011 GMC ACADIA DENALI. I PLACED MY ORDER FOR THIS VEHICLE BEFORE THEY WERE IN PRODUCTION WHICH MAKE THIS ONE OF THE FIRST TO ROLL OFF THE ASSEMBLY LINE. THE DRIVER'S SIDE DAYTIME RUNNING LIGHT BULB NEEDED REPLACING. I TOOK MY VEHICLE TO THE LOCAL DEALER FOR REPAIR. I WAS TOLD THAT THE DAYTIME RUNNING LIGHT BULB SOCKET HAD MELTED AND THE WHOLE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. WHEN YOU LOOK THROUGH THE LENS OF THE DAYTIME RUNNING LIGHTS YOU CAN SEE ABOUT A THREE INCH AREA OF CHROME COATING CRACKED AND PEELING OFF THE INTERIOR OF THE LIGHT HOUSING ON THE DRIVER?S SIDE AND ABOUT AN INCH AND A HALF AREA ON THE PASSENGER SIDE. IT IS JUST A MATTER OF TIME BEFORE THE PASSENGER SIDE SOCKET MELTS. THIS IS DEFINITELY A MANUFACTURER?S DESIGN PROBLEM OR INAPPROPRIATE PARTS PROBLEM. EITHER THE BULB IS TOO HIGH WATTAGE, WHICH GIVE OFF TOO MUCH HEAT, OR THE CHROME COATING IS NOT HEAT RESISTANT ENOUGH TO WITHSTAND THE HEAT. I SAY THIS BECAUSE I HAVE A BACKGROUND IN ELECTRONICS. I WAS TOLD THAT I WOULD HAVE TO PAY $1144.00 FOR THE HEADLIGHT ASSEMBLY PLUS LABOR. I DO NOT THINK I SHOULD HAVE TO PAY FOR SOMETHING THAT WAS CAUSED BY THE MANUFACTURER?S DESIGN OR INAPPROPRIATE PARTS INSTALLED DURING THE PRODUCTION OF THESE VEHICLES. I FEEL IT IS APPROPRIATE FOR GMC TO REPLACE THESE LIGHT FIXTURES AT NO COST TO THE VEHICLE OWNER. I HAVE ROUTINELY TAKEN MY VEHICLE IN FOR MAINTENANCE AND NO ONE HAS EVER MENTIONED THERE WAS A PROBLEM WITH THE DAYTIME RUNNING LIGHTS. I RECENTLY HAD A SAFETY INSPECTION DONE ON MY VEHICLE AND A FEW DAYS LATER I NOTICED THE DRIVER'S SIDE DAYTIME RUNNING LIGHT BULB NEEDED REPLACING. I HAVE GONE ONLINE AND FOUND NUMEROUS COMPLAINT ABOUT THIS PROBLEM WITH THESE DAYTIME RUNNING LIGHTS. THIS IS NOT AN ISOLATED SITUATION. *TR
NHTSA ODI #10643566
61,000 miles · Oct 8, 2014
Electrical System
I NOTICED THE PASSENGER SIDE DRL WAS NOT FUNCTIONING PROPERLY - IT WAS OUT. I SUBSEQUENTLY CHECKED THE PASSENGER SIDE HEADLIGHT AND FOUND IT WAS WORKING INTERMITTENTLY AS WAS THE PASSENGER SIDE DRL. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE INSPECTION OF THE MALFUNCTIONING DRL DETERMINED THE HOUSING HAD…
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I NOTICED THE PASSENGER SIDE DRL WAS NOT FUNCTIONING PROPERLY - IT WAS OUT. I SUBSEQUENTLY CHECKED THE PASSENGER SIDE HEADLIGHT AND FOUND IT WAS WORKING INTERMITTENTLY AS WAS THE PASSENGER SIDE DRL. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE INSPECTION OF THE MALFUNCTIONING DRL DETERMINED THE HOUSING HAD OVERHEATED AND SOME OF THE WIRING AND THE REFLECTOR FOR THE DRL WERE MELTED DUE TO APPARENT OVERHEATING. AS A RESULT OF THE OVERHEATING, THE ENTIRE HEADLAMP ASSEMBLY HAD TO BE REPLACED. GIVEN THE APPARENT HEAT BUILD UP IN THE HEADLAMP ASSEMBLY, THIS IS A POSSIBLE FIRE HAZARD. ADDITIONALLY, GIVEN THE INTERMITTENT OPERATION OF THE HEADLAMP ADJACENT TO THE DRL THIS COULD BE A SAFETY HAZARD IF BOTH HEADLAMPS WERE TO FAIL SIMULTANEOUSLY WHILE TRAVERSING A VERY DARK COUNTRY ROAD AT NIGHT. A REVIEW OF THE INTERNET INDICATED THIS IS AN ONGOING PROBLEM WITH THIS VEHICLE DATING BACK TO 2007. *TR
NHTSA ODI #10643234
63,910 miles · Oct 2, 2014
Steering
DURING LOW RPM TURNING (SUCH AS PARKING OR PULLING OUT/IN FROM/TO A PARKING LOT OR STOP SIGN) THE POWER STEERING STOPS WORKING. THE VEHICLE BECOMES IMPOSSIBLE TO STEER AND CAUSES THE VEHICLE TO HEAD INTO TRAFFIC. WE HAVE NOT HAD AN ACCIDENT YET BUT HAVE HAD NUMEROUS CLOSE CALLS. *TR
NHTSA ODI #10641018
60,000 miles · Oct 2, 2014
Fuel System, Gasoline
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED AND FAILED TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS LOW ON FUEL. THE CONTACT WAS UNAWARE THAT THE VEHICLE WAS LOW ON FUEL DUE TO AN I…
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TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED AND FAILED TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS LOW ON FUEL. THE CONTACT WAS UNAWARE THAT THE VEHICLE WAS LOW ON FUEL DUE TO AN INACCURATE DISPLAY ON THE FUEL GAUGE. THE TECHNICIAN STATED THAT THE FUEL GAUGE FAILED AND THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 12/17/14*LJ
NHTSA ODI #10640844
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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