2017 Genesis G80

THE DOORS ON THE VEHICLE EITHER REAR OR OTHER WILL NOT OPEN FROM OUTSIDE OR INSIDE AND PERSON CAN GET TRAPPED IN THE SEAT. PROBLEM HAS BEEN RECOGNIZED BY DEALER AND MANUFACTURER HYUNDAI. HYUNDAI HAS EXTENED RECALL WARRANTY BUT NOT FOR THERE SISTER COMPANY GENESIS WHO HAS SAME PROBLEM. INSPECTED BY DEALERSHIP AND CASE NUMBER PROVIDED BY GENESIS # 20424715 NO WARNINGS GIVEN AND HENCE NO ABILITY TO PREVENT THERE ARE NUMEROUS CARS WITH SAME DEFECT

My trunk iced over and I accidentally hit the key fob to release the trunk. Next time I go to access the trunk, to my surprise, it does not open. I tried the key release, dash release, manual key unlock, and interior emergency trunk release - none worked. There was no way the to access the trunk. I had to wait a few weeks to take it to the dealer and I’m now sitting here waiting for the resolution. Either way, there is no time or circumstance I should not be able to access the trunk automated or manual; however, that is the design flaw case with this model Genesis.

TL* THE CONTACT OWNS A 2017 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THERE WAS AN ABNORMALLY LOUD NOISE FROM THE AREA OF THE SUN ROOF, THE SUN ROOF FRACTURED WITH GLASS EMITTING ON THE OUT SIDE AND INNER AREA OF THE VEHICLE WHEN THE FAILURE HAPPENED. THE VEHICLE WAS TO BE SCHEDULED FOR AN APPOINTMENT WITH (TIPTON HYUNDAI, 450 MORRISON RD, BROWNSVILLE, TX 78526, (956) 243-8810 ). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE THEIR RECOMMENDED SOLUTION TO REPLACE THE PART AND TO DETERMINE IF A DEALER COULD DIAGNOSE WHAT CAUSED THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 2,400.