2019 Genesis G70

I own a 2019 Genesis G70 3.3T Twin-Turbo V6, VIN [XXX], with approximately 122,000 miles. Twice within approximately two weeks, the vehicle has suddenly and unexpectedly experienced a near-total loss of propulsion while being driven. Without warning, the engine begins shaking and sputtering severely, the Check Engine Light illuminates, and the vehicle provides almost no usable acceleration. The engine does not completely stall but operates barely above a stalled condition. After safely stopping, turning the vehicle off, and restarting it, normal engine operation and full power immediately return and the Check Engine Light extinguishes. The vehicle may then operate normally for days before the condition occurs again without warning. This creates a serious safety hazard because the failure could occur while traveling at highway speeds, merging, changing lanes, or crossing traffic. A sudden near-total loss of propulsion under those circumstances could result in a serious or fatal collision. I have found reports from other Genesis G70 owners describing substantially similar intermittent loss-of-power conditions that temporarily resolve after an ignition restart. Genesis has also issued safety recalls involving G70 powertrain-related conditions, including NHTSA Campaigns 24V-528 and 24V-191. I have formally notified Genesis Motor America in writing and requested immediate investigation and repair. I am submitting this complaint so NHTSA has an independent record of this recurring and potentially dangerous loss-of-propulsion condition and can determine whether it represents a broader safety defect affecting Genesis G70 vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I had the known reported issue TSB 25-BE-004G repaired and even after repair there is a burning wire smell that the dealer claims they can’t replicate. We had the same issue with Genesis Plano initially and after driving the vehicle out of state we were stranded and took it to Genesis of Peoria where the issue was diagnosed. We are encountering the issue again and it is a fire risk hazard.

Oil pressure sensor in the engine failed. This issue is critical and unsafe due to driver distraction and making sure their engine will not seize. I had to pull over on the side of the highway, and risk endangering myself and others. The problem has been confirmed my multiple independent shops and dealers, and a lot of other owners of this vehicle have been experiencing the same issue. The vehicle has not been inspected by the police, only by the dealer. Their argument is that it is not covered under warranty and it does not violate safety regulations. There were no symptoms of the issue whatsoever. Only a warning lamp as soon as it occurred, freaking out drivers.

5 times in the last 3 months the vehicle stalled while coming to a stop to put in park once, and 4 other times when the vehicle was off and parked, then started. The vehicle immediately began to stall out sounding as if it wasn't getting enough fuel. The last 2 times it stalled when being started, the vehicle remained on once I gave it a little gas by pressing the gas pedal when the stall started. The dealership is aware and performed a software update stating no components needed replaced and to keep an eye on it and a record of when it happens. Although it's believed to be an issue with the fuel pump, this specific one is not listed under the fuel pump recall.

The contact owns a 2019 Genesis G70. The contact stated that while driving 45-50 MPH and merging onto the highway, the accelerator pedal was depressed, but the vehicle jerked and failed to respond while the RPMs increased. The contact exited the highway and continued driving at a slow speed. The contact stated that the failure recurred several times while driving and exceeding 30 MPH. The contact received notification of NHTSA Campaign Number: 24V528000 (Fuel System, Gasoline); and related the failure to the recall. The vehicle was taken to the dealer, where the engine control module software update was performed; however, the contact stated that while driving from the dealer's parking lot, the check engine warning light illuminated. The vehicle was taken back to the dealer; however, the dealer informed the contact there was no earlier availability to diagnose the vehicle. The dealer referred the contact to Napleton's West Palm Beach Hyundai (2301 Okeechobee Blvd, West Palm Beach, FL 33409), where it was diagnosed that the failure was related to the GDI fuel pump. The second dealer informed the contact that the recall repair was not performed correctly and referred the contact back to the first dealer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer attempted to contact the first dealer, but the first dealer had been unreachable. The manufacturer had not provided any further assistance. The failure mileage was approximately 45,980.

However, the oil pressure light seems to flash on and off when it wants too. After doing an oil change every 3,500k miles, it started to turn on recently. I’ve checked the oil and everything seems to be fine. I’ve seen multiple forums with others having the same defect and since the car is made in Korea, Korea has a recall for the same exact issue.Some people are being turned away from shops because of the location of oil pressure sensor but also cracking the aluminum the sensor sits in or in some the timing cover. Although the sensor only turns off when the car is higher rpm’s and driving, it’s still annoying to deal with when it’s a common defect with genesis but yet not a recall. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When driving the vehicle it feels as though as it stalls due to choking all or some of the fuel getting to the engine. This is most prone when accelerating fast. It feels as though the fuel is shut off or severely diminished as the vehicle will accelerate, but at a fraction (crawl) of the normal output available and accomplished in the past.

MY ENGINE AUTO START/STOP FEATURE. YES ITS AVAILABLE FOR INSPECTION. MY SAFETY AND OTHERS WERE PUT AT RISK BECAUSE THIS AUTO STOP/START FEATURE WILL SHUT THE ENGINE DOWN COMLPETELY AND TEH SYSTEM WILLM AKE YOU DO A FULL RESTART. I'VE HAD SVEERAL EXTREME CLOSE CALLS WHEN i STOPPED AT THE LIGHT AND THIS FEATURE SHUT MY CAR DOWN COMPLETELY AND I WAS ALMOST HIT BECAUSE i WAS STUCK OUT IN THE MIDDLE OF TRAFFIC. MY CAR IS AT THE SERVICE REPAIR NOW. THERE WERE NO WARNING LIGHTS AT ALL, AND UPON LOOKING ONLINE THERE HAS BEEN SEVERAL CARS EFFECTED BY THIS AND GENESIS CAN'T SEEM TO PINPOINT AN EXACT PROBLEM. MANY CONSUMERS HAVE COMPLAINED ABOUT THIS AND GENESIS HASN'T RESPONDED QUICKLY ENOUGH GIVEN THE SAFETY ISSUE.