On [XXX], while traveling NB on [XXX], my 2022 Forest River Shockwave (purchased new in July 2022), suffered a catastrophic suspension failure on the driver's side while hauling my son's dirt bike and a golf cart. I was able to safely get my vehicle and the toy hauler off to the shoulder. A wheel had nearly come off the trailer. After being previously torqued to spec, it still somehow loosened itself and suffered a failure, shearing off lugs. The back spring was collapsed and after getting towed to RV Country in Kelso, loose shackle bolts were found on all ends of the springs. The original company I purchased it from is no longer in business and the new company that took over the are doesn't not have my information. I have been trying to work with Forest River and Lippert (suspension manufacturer) for help, but I feel like they are trying to pass the buck. I have a $2300 bill over this matter with RV Country. The Regional Director of RV Country, Andy Jackson, indicated it is possible the loose shackle bolts shook enough to loosen the wheel and cause the leaf spring failure. Parts were shipped out to Lippert for inspection, and they claim to have tested the brake drum for defects (not the loose shackle bolts) and denied the claim, I after I was assured by Forest River, it would be taken care of. This may be a problem bigger than just my trailer. If that wheel would have come off and injured or worse killed someone over a manufacturing issue, I would have been devastated. My [XXX] son was with me and this traumatized the both of us knowing what happened. There is nothing in the owner's manual that indicates the owner should inspect/tighten shackle bolts on the leaf springs before each trip. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11600661

Official recalls

24V272000 · Equipment:electrical

Apr 17, 2024

Forest River, Inc. (Forest River) is recalling certain 2021-2022 Forest River Cardinal, Wildcat, 2018-2019 Cedar Creek, 2021 Columbus, 2023 Continental Cargo, 2021-2024 Dynamax DX3, Dynamax Dynaquest XL, Dynamax Isata, Forest River IBEX, 2022-2024 Dynamax Europa, Forest River NOBO, 2022-2023 Forest River Sandstorm, Shockwave, Stealth, and 2021-2023 Dynamax Force trailers. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.

Consequence & remedy

Consequence: A circuit board that overheats increases the risk of a fire.

Remedy: Dealers will disconnect and cut the circuit powering the LED backlights and terminate the wiring, free of charge. Owner notification letters were mailed by May 14, 2024. Owners may contact Suburban customer service at 1-574-247-9235 option 5; Cardinal & Wildcat customer service at 1-574-296-7700; Cedar Creek customer service at 1-260-593-4000; Columbus customer service at 1-574-821-1487; Continental Cargo customer service at 1-254-420-0171; Dynamax customer service at 1-574-264-6664; Ibex & Nobo customer service at 1-574-6421612; and Sandstorm & Shockwave customer service at 1-909-873-3777. Forest River's number for this recall is 51-1760.

22V556000 · Equipment:recreational Vehicle/trailer

Jul 29, 2022

Forest River, Inc. (Forest River) is recalling certain 2022-2023 Coachmen Catalina, Cross Trail, Pursuit, Sportscoach, East to West Della Terra, Silver Lake, Forest River Forester, FR3, Sunseeker, Wildwood, 2022 Coachmen Adrenaline, Apex, Brookstone, Chaparral, Chapparral Lite, Clipper, Freedom Express, Independence Trail, Mirada, Spirit, Viking, Work and Play, East to West Ahara, Tandara, Forest River Aurora, Cardinal, Cedar Creek, Cherokee, Flagstaff, Georgetown, Ibex, Impression, Ozark, Puma, R-Pod, Rockwood, Sabre, Salem, Sandpiper, Sandstorm, Shockwave, Sierra, Solera, Stealth, Stealth Evo, Surveyor, Vengeance, Vibe, Wildcat, XLR Toyhauler, Prime Time Avenger, Crusader, Lacrosse, Sanibel, Tracer, Shasta Oasis, and Phoenix fifth wheel and travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Consequence & remedy

Consequence: An awning that drops or extends beyond normal operation can increase the risk of injury.

Remedy: Dealers will replace the fabric roll or complete awning, as necessary, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact the customer service numbers listed in the recall report for their designated model. Forest River's number for this recall is 51-1532. This recall supersedes and expands NHTSA recall number 22V-486.

22V243000 · Equipment:recreational Vehicle/trailer:lpg Systems:lines And Fittings

Apr 13, 2022

Forest River, Inc. (Forest River) is recalling certain 2021-2022 Coachmen Adrenaline, Apex, Catalina, Freedom Express, Spirit, East to West Alta, Della Terra, Silver Lake, Forest River Cedar Creek, Cherokee, Columbus, Flagstaff, Impression, Ozark, Rockwood, Sabre, Salem, Sandstorm, Shockwave, Stealth, Stealth Evo, Vengeance, Vibe, Wildwood, XLR Toyhauler, Palomino Puma, Prime Time Avenger, Crusader, Lacrosse, Sanibel, Shasta Oasis, 2022 Coachmen Cross Trail, Prism, Forest River Aurora, Rainier, Wildcat, Work and Play, Prime Time Tracer, 2021-2023 Coachmen Leprechaun, and 2022-2023 Coachmen Freelander fifth wheel and travel trailer recreational vehicles. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.

Consequence & remedy

Consequence: A gas leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Dealers will replace the quick disconnect and perform a LP system check, free of charge. Owner notification letters were mailed May 20, 2022. Owners may contact the applicable customer service number for their vehicle model. Please see the recall report for the list of phone numbers.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

No exact-year investigations in this snapshot.