2020 Forest River Georgetown

The contact owns a 2020 Georgetown Forest River RV built on a 2019 Ford F53 chassis. The contact received notification of NHTSA Campaign Number: 24V103000 (Equipment) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool showed no open recall.

While driving down [XXX] in Denver the front welds holding the propane tank broke. This left the propane tank at an angle only supported by the rear welds. Was fortunate that another RVer flagged us over and we were able to get off the highway and used a ratchet strap to support it so we were able to drive to get the bracket welded back into place. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Another owner of a 2020 Forest River Georgetown GT5 model 34H5 just posted a pic of a crack at the 90-degree bend in the rear propane tank mounting bracket. This is an ASME tank that can contain 19.5 actual gallons of propane. Previous ASME propane tank mounting bracket cracks reported by owners of Georgetowns were all on the front propane tank mounting bracket and were broken welds that allowed one end of the propane tank to drop almost to the road while driving. They were NOT a crack at the 90-degree bend in the bracket and also NOT on the rear bracket. I just cut three tie wraps to expose that bend on our 2020 Georgetown GT5 34H5 and my rear propane tank mounting bracket is cracked in exactly the same place. The crack is full depth at the exposed end of the bend. The crack appears to extend 2" to 3" through the bend of the 8" long bracket. There is some rust in the crack at the end so the crack started a while ago. A total failure of the bracket would allow one end or both ends of the ASME tank to fall and strike the ground. That could be like a bomb exploding when driving, the same as the previously reported front ASME tank bracket failures could cause. Our motorhome is four years old with about 17,000 miles. It was built in May 2019.

Two owners of Forest River Georgetown Class A motorhomes, one a 2020 model year and one a 2022 model year, reported on a forum that one of the two brackets holding their 24.5 gallon water capacity ASME propane tank in place had its tack welds break, allowing one end of the tank to drop so far it was visible by passing cars. Both reported they were flagged down by people passing them. (The end of the propane tank likely was bouncing up and down on the remaining bracket.) Both used a strap to hold the tank in place until the bracket could be re-welded. Both reported that the repair shop then installed two bolts through the front and rear bracket to help hold the tank in place if the welds broke again. Neither owner took a picture of the propane tank hanging down so the attached pictures show their brackets after the repair. 24.5 gallons water capacity is about 19.6 actual gallons of propane at 80%. On my motorhome a visual inspection of the affected brackets did not reveal cracked welds but did show that the front bracket on the propane tank itself was installed slightly off and the inner edge of the front tank bracket is against a welded corner of the bracket instead of flat against the front frame bracket. Light is visible in the gap between the tank mounting bracket and the frame mounting bracket. If other tanks are like this it could mean that the upward pressure from tightening the inner tank mounting bolt applied stress to the welded bracket where there should not have been any. (The approximate date of those two failures is unknown however the 2022 model year owner reported they had the repair covered under warranty. I thus selected today's date because the form field has a date as mandatory.) (I had to select Aftermarket Equipment as BAL OTHER because "OTHER" was not allowed. I do not know who installs the propane tank mounting structure. It could either be the final vehicle manufacturer or the third-party upfitter they use for similar work.)