NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
5 reportsClear category filterMileage unknown · Jun 23, 2026
Unknown Or Other
The failure involves the vehicle’s surround-view (360-degree) camera system, specifically the side camera feed and/or image stitching/display system. When the camera system is activated, one side of the 360-degree view intermittently fails and is replaced by a solid gray box instead of a live image, as shown in the attached phot…
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The failure involves the vehicle’s surround-view (360-degree) camera system, specifically the side camera feed and/or image stitching/display system. When the camera system is activated, one side of the 360-degree view intermittently fails and is replaced by a solid gray box instead of a live image, as shown in the attached photos. This suggests a fault in the side camera, wiring, or software processing. Ford has issued a recall related to the camera system; however, this issue persists in this vehicle despite the action the dealer has taken relating to the recall. The vehicle is available for inspection upon request. This malfunction creates a blind spot on one side of the vehicle during parking or low-speed maneuvering. The system is intended to provide full visibility around the vehicle to detect pedestrians, cyclists, vehicles, curbs, and other obstacles. With one side missing, there is an increased risk of striking objects or people, especially in tight or urban environments, and the system may misleadingly appear functional. The issue has been reproduced multiple times during normal use when activating the camera system but occurs intermittently. The vehicle has not been inspected by police or insurance representatives. The issue has been observed and documented by the owner but has not yet been resolved by the manufacturer. There are no warning lights or messages when the failure occurs. The camera system activates normally but displays a gray box where one side image should be. The issue occurs intermittently.
NHTSA ODI #11745899
Mileage unknown · Apr 27, 2026
Unknown Or Other
We are reaching out regarding Safety Recall Notice 23S48. This recall pertains to this issue: "when the vehicle is placed in reverse, or when the 360-Degree view is selected, you may intermittently see a rear camera blue or black image on the SYNC® screen." After bringing our vehicle to the Ford dealership, they have replaced t…
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We are reaching out regarding Safety Recall Notice 23S48. This recall pertains to this issue: "when the vehicle is placed in reverse, or when the 360-Degree view is selected, you may intermittently see a rear camera blue or black image on the SYNC® screen." After bringing our vehicle to the Ford dealership, they have replaced the camera as the recall specifies. However, the issue described continues to persist. Ford is telling us than any further work towards fixing this issue would be at our expense.
NHTSA ODI #11733993
Mileage unknown · Sep 7, 2025
Unknown Or Other
This recall is for Rear Camera Screen Software Update, NHTSA #25V315 isn't available right now. The update has not been released yet. I went to dealer to dealer and they told me they could not fix it because there is no remedy not yet available. They camera is also working fine, no issue at all. Could you be able to remove thi…
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This recall is for Rear Camera Screen Software Update, NHTSA #25V315 isn't available right now. The update has not been released yet. I went to dealer to dealer and they told me they could not fix it because there is no remedy not yet available. They camera is also working fine, no issue at all. Could you be able to remove this recall for me or update me when there is an update? I use this vehicle for a business and BECAUSE of the recall, I am not allowed to use this vehicle for a commercial use. Could you please unrestrict the vehicle so I can use this vehicle for commercial again? I have attached the recall issue, Could you please help me resolve this issue? Thank you so much. Please check the picture
NHTSA ODI #11685573
Mileage unknown · Aug 8, 2024
Unknown Or Other
There is a recall 23S48 to replace the rear camera. My 2022 Ford Transit has a 360 camera and only the rear camera was replaced with the recall. My side camera is also having intermittent issues where it shows a grey/blue screen when the vehicle is placed in reverse. Ford needs to replace all three cameras for the 360 system and…
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There is a recall 23S48 to replace the rear camera. My 2022 Ford Transit has a 360 camera and only the rear camera was replaced with the recall. My side camera is also having intermittent issues where it shows a grey/blue screen when the vehicle is placed in reverse. Ford needs to replace all three cameras for the 360 system and not just the rear. This is still a safety issue when you cannot see vehicles on your side when reversing.
NHTSA ODI #11607279
Mileage unknown · May 28, 2024
Unknown Or Other
My van has the 360 camera (1 one each side and 1 on the rear). My van would intermittently experience blue image on the sides and rear when vehicle is placed in reverse. There was a recall on the rear camera only (Recall 23V598) that was recently performed on my van. It looks like the rear camera is fixed but I am now intermit…
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My van has the 360 camera (1 one each side and 1 on the rear). My van would intermittently experience blue image on the sides and rear when vehicle is placed in reverse. There was a recall on the rear camera only (Recall 23V598) that was recently performed on my van. It looks like the rear camera is fixed but I am now intermitently getting a gray image on the left and right camera when the vehicle is placed in reverse. Ford needs to replace all 3 of the cameras to really fix this issue.
NHTSA ODI #11591128
Official recalls
16Dec 18, 2025
Ford Motor Company (Ford) is recalling certain 2022 Transit vehicles previously repaired incorrectly under recall number 22V183. The rearview camera supplied in the Rear Video Camera and Prep Kit may not function when installed by the final stage manufacturer (upfitter), resulting in a blank rearview image.
Consequence & remedy
Consequence: A camera that does not display a rearview image while reversing can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the audio control module software, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S68. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 16, 2026.
Dec 17, 2025
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence & remedy
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Jun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence & remedy
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
May 23, 2025
Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles previously repaired incorrectly under recall number 22V415. The Instrument Panel Cluster may not properly illuminate warning lights or gauges. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Consequence & remedy
Consequence: An instrument panel that does not illuminate critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will update the instrument panel cluster software, free of charge. Owner notification letters were mailed June 23, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C19.
May 9, 2025
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Consequence & remedy
Consequence: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Apr 11, 2025
Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles previously repaired incorrectly under recall number 23V-598. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
Consequence & remedy
Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed May 23, 2025. Ford's number for this recall is 25S38.
Mar 14, 2025
Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles previously repaired incorrectly under recall number 22V-791. The heating, ventilation, and air-conditioning (HVAC) system's controls, including those for defog and defrost, may become inoperative.
Consequence & remedy
Consequence: Loss of the ability to control the defrost or defog function decreases the driver's visibility under certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will update the remote climate control module software, free of charge. Owner notification letters were mailed April 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S23.
Aug 25, 2023
Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator, 2018-2021 Lincoln Navigator, 2022-2023 Ford Transit, and 2021 Ford Bronco vehicles. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
Consequence & remedy
Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed November 20, 2023 to Lincoln owners. Ford vehicle owners notification letters were mailed March 4, 2024. Ford remedy parts are anticipated 2nd Quarter 2024. Ford's number for this recall is 23S48.
Jul 19, 2023
Quality Vans (Quality Vans) is recalling certain 2020-2023 Ford Transit vans equipped with Onan QG 2800i EVAP generators, part number 2.8HGLAA-8303A. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may not be properly secured, which can cause a gas leak.
Consequence & remedy
Consequence: A gasoline leak in the presence of an ignition source may increase the risk of fire.
Remedy: Dealers will inspect and replace the fuel hose and clamps as necessary, free of charge. Owner notification letters were mailed August 4, 2023. Owners may contact Quality Vans customer service at 1-480-464-7007.
Oct 20, 2022
Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles. The heating, ventilation, and air-conditioning (HVAC) system's controls, including those for defog and defrost, may become inoperative.
Consequence & remedy
Consequence: Loss of the ability to control the defrost or defog function decreases the driver's visibility under certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will update the remote climate control module software, free of charge. Owner notification letters were mailed on November 11, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S65.
Additional source detail variants (2)
Electrical System: Instrument Cluster/panel
Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles. The heating, ventilation, and air-conditioning (HVAC) system's controls, including those for defog and defrost, may become inoperative.
Consequence: Loss of the ability to control the defrost or defog function decreases the driver's visibility under certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will update the remote climate control module software, free of charge. Owner notification letters were mailed on November 11, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S65.
Visibility:defroster/defogger/hvac System
Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles. The heating, ventilation, and air-conditioning (HVAC) system's controls, including those for defog and defrost, may become inoperative.
Consequence: Loss of the ability to control the defrost or defog function decreases the driver's visibility under certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will update the remote climate control module software, free of charge. Owner notification letters were mailed on November 11, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S65.
Aug 12, 2022
Ford Motor Company (Ford) is recalling certain 2022 Transit vehicles equipped with a rearview camera. These vehicles may have a missing audio control module (ACM), resulting in no rearview camera image while in reverse gear.
Consequence & remedy
Consequence: A missing rearview camera image reduces the driver's visibility of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will install the audio control module and program the unit, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S54.
Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2022 Transit vehicles. The Instrument Panel Cluster may not properly illuminate telltales or gauges and the speedometer and tachometer pointers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect," and 105, "Hydraulic and Electric Brake Systems," and 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Failure to illuminate the cluster display could render safety-related telltales and gauges unreadable, increasing the risk of a crash.
Remedy: Dealers will update the instrument panel cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22C11.
May 27, 2022
Ford Motor Company (Ford) is recalling certain 2022 F-Super Duty F-250, F-350, F-450, F-550, F600, and 2023 E-Series vehicles. In addition, certain 2016 E-Series, 2017 and 2019 F-450, 2021 F-350, and 2021 Transit vehicles that received a reprinted label are also included in this recall. The Safety Certification Labels are missing the tire size, rim type, and tire pressure values for both the front and rear axles. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 110, "Tire Selection and Rim", and 120, "Wheels and Rims-Other Than Passenger Cars."
Consequence & remedy
Consequence: Missing tire information could lead to an incorrect tire or rim being installed, or incorrect tire pressure, increasing the risk of a crash.
Remedy: Dealers will replace the Safety Certification Label, free of charge. Owner notification letters were mailed July 6, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22C09.
Mar 25, 2022
Ford Motor Company (Ford) is recalling certain 2022 Transit vehicles. The rearview camera supplied in the Rear Video Camera and Prep Kit will not function when installed by the final stage manufacturer (upfitter), resulting in a blank rearview image.
Consequence & remedy
Consequence: A camera that does not display a rearview image while reversing can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the audio control module configuration settings, free of charge. Owner notification letters were mailed on April 12, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S18.
Mar 25, 2022
Ford Motor Company (Ford) is recalling certain 2022 Transit vehicles. The image processing module for the 360-degree camera system may not process the image from the rearview camera under certain rear loading vehicle conditions.
Consequence & remedy
Consequence: Loss of the rearview camera image while reversing can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the Image Processing Module B (IPMB) software, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S16.
Additional source detail variants (2)
Back Over Prevention:display Function
Ford Motor Company (Ford) is recalling certain 2022 Transit vehicles. The image processing module for the 360-degree camera system may not process the image from the rearview camera under certain rear loading vehicle conditions.
Consequence: Loss of the rearview camera image while reversing can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the Image Processing Module B (IPMB) software, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S16.
Back Over Prevention:software
Ford Motor Company (Ford) is recalling certain 2022 Transit vehicles. The image processing module for the 360-degree camera system may not process the image from the rearview camera under certain rear loading vehicle conditions.
Consequence: Loss of the rearview camera image while reversing can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the Image Processing Module B (IPMB) software, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S16.
Jul 30, 2021
Ford Motor Company (Ford) is recalling certain 2021-2022 Transit and 2021 Transit Connect vehicles. The front passenger seat belt automatic locking retractor (ALR) may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect the front passenger seat belt assembly, and replace the assembly as necessary, free of charge. Interim owner notification letters were mailed on September 14, 2021. Owner notification letters were mailed on December 30, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C18.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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