NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
32 reports61,484 miles · Sep 1, 2026
Service Brakes, Hydraulic
The contact owns a 2020 Ford Transit Connect. The contact stated that while attempting to pull into a parking lot, the brakes locked up. There was no warning light illuminated. The contact stated that several attempts were made to forcefully engage and unlock the brakes. After restarting the vehicle, there was a burning odor co…
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The contact owns a 2020 Ford Transit Connect. The contact stated that while attempting to pull into a parking lot, the brakes locked up. There was no warning light illuminated. The contact stated that several attempts were made to forcefully engage and unlock the brakes. After restarting the vehicle, there was a burning odor coming from the brakes. The contact stated that the brakes slowly released after the vehicle was turned off. The vehicle was taken to the dealer, where it was diagnosed and determined that the valve assembly modulator had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,484.
NHTSA ODI #11761397
Mileage unknown · Jul 21, 2026
Back Over PreventionElectrical System
Intermittent Electronic issues are: 1) Rear view backup camera malfunction. Works sporadically. Camera some times clear as bell, and stays on when in drive moving forward. Other days camera fails to blue screen, then turns gray with message that camera is unavailable, contact dealership. Defect is not currently not listed for th…
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Intermittent Electronic issues are: 1) Rear view backup camera malfunction. Works sporadically. Camera some times clear as bell, and stays on when in drive moving forward. Other days camera fails to blue screen, then turns gray with message that camera is unavailable, contact dealership. Defect is not currently not listed for this vehicle as a recall. Definite safety hazard with camera staying on when vehicle is in drive and moving forward. 2) Auto start, stop feature was functioning when vehicle was purchased November of 2025, but as of April 2026, system began to turn itself on and off, no longer can be activated or deactivated via command button on console.
NHTSA ODI #11751874
Mileage unknown · May 13, 2026
Unknown Or Other
The windsheild is not properly sealed. It has caused water to leak into the vehicle. The water leaking in has caused electrical problems with the radio and backup camera. Also causing mold inside the vehicle.
NHTSA ODI #11737645
Mileage unknown · Apr 29, 2026
Service Brakes
ABS Hydraulic control unit pump malfunction. vehicles brakes locked up on the highway and could of caused an accident. this is a known and common issue with these vans. this type of thing shouldnt happen my vehicle has only has 67,000 miles on it. I have seen other report this issue with less miles than that. vehicle is now havi…
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ABS Hydraulic control unit pump malfunction. vehicles brakes locked up on the highway and could of caused an accident. this is a known and common issue with these vans. this type of thing shouldnt happen my vehicle has only has 67,000 miles on it. I have seen other report this issue with less miles than that. vehicle is now having the unit replaced.
NHTSA ODI #11734688
189,000 miles · Apr 17, 2026
Visibility
The contact owns a 2020 Ford Transit Connect. The contact stated that while driving in a rainstorm, rainwater poured into the vehicle from the front passenger’s side windshield. The vehicle was taken to the local Satellite Auto Glass repair shop, and it was discovered that the front windshield adhesive had failed, causing the p…
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The contact owns a 2020 Ford Transit Connect. The contact stated that while driving in a rainstorm, rainwater poured into the vehicle from the front passenger’s side windshield. The vehicle was taken to the local Satellite Auto Glass repair shop, and it was discovered that the front windshield adhesive had failed, causing the passenger’s side front windshield to become unsecured. The contact was advised that the windshield needed to be replaced. The vehicle was not yet repaired. The contact stated that several electrical features were damaged due to the water, including the audible warnings and 911 assist from the inoperable Bluetooth. The local dealer and manufacturer were notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 22V192000 (VISIBILITY). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 189,000.
NHTSA ODI #11731905
Mileage unknown · Dec 22, 2025
Visibility/wiper
Water leaking through front windshield. Internet shows there is a recall for improper adhesive of windshield on 2020 Transit Connect but when my 2020 Transit Connect VIN Nm0ls6e25l1446922. Was taken to Ford dealership they are advising there is no recall on my vehicle.
NHTSA ODI #11706609
Mileage unknown · Oct 15, 2025
Unknown Or Other
I started experiencing a sluggishness and jerking sensation upon acceleration. I took my van to Starling Ford who diagnosed it to be a transmission issue. An estimate was given for either replacing or repairing the transmission. Shock. I took the van to Premier Auto Care, for a second opinion. They then referred me to Quality…
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I started experiencing a sluggishness and jerking sensation upon acceleration. I took my van to Starling Ford who diagnosed it to be a transmission issue. An estimate was given for either replacing or repairing the transmission. Shock. I took the van to Premier Auto Care, for a second opinion. They then referred me to Quality Transmission after driving the van. I asked Ford for some assistance since the quote was so much and it was out of warranty at 60,784 miles due to "wear and tear". After about a week, Ford responded with $5,984.37. I decided to have Quality Transmission replace the transmission after hearing from 2 mechanics that they had seen other Ford Transit Connect vans, with more mileage than mine, having the same transmission problems. I find it hard to believe that a transmission had to be replaced before 100,000 miles, which seems to be the magic number for miles. My van is used for personal use only.
NHTSA ODI #11693697
Mileage unknown · Jul 20, 2025
Power TrainCrash
Transmission failure in my 2.0L Ford Transit Connect at approximately 94,000 miles. When I shift into reverse, the van sometimes drives forward instead of backing up — as if the transmission is confused or stuck in the wrong gear. Over time, reverse completely stopped working altogether. Additionally, after coming to a full stop…
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Transmission failure in my 2.0L Ford Transit Connect at approximately 94,000 miles. When I shift into reverse, the van sometimes drives forward instead of backing up — as if the transmission is confused or stuck in the wrong gear. Over time, reverse completely stopped working altogether. Additionally, after coming to a full stop (such as at a red light), the van occasionally stalls or becomes unresponsive when pressing the gas pedal. This creates dangerous situations in traffic. All recommended maintenance has been done on time, including a full transmission flush performed by a Ford dealer at around 80,000 miles. There were no warning lights or error messages before the issue began. After researching, I found many other Transit Connect owners with the same problem, especially in models with the 2.0L engine. This points to a potential defect in the transmission system. A full transmission replacement may be necessary, and I believe Ford should issue a recall to address this recurring failure.
NHTSA ODI #11674837
Mileage unknown · Jul 13, 2025
Service Brakes
The brake pedal went down far and there was poor braking. The brake fluid was found to be leaking from the left front brake jounce hose. This was unsafe due to extended braking stop time and less braking ability. I am an ASE certified master technician and I work in a private vehicle fleet repair facility. I did not inter…
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The brake pedal went down far and there was poor braking. The brake fluid was found to be leaking from the left front brake jounce hose. This was unsafe due to extended braking stop time and less braking ability. I am an ASE certified master technician and I work in a private vehicle fleet repair facility. I did not interview the driver if the BRAKE warning light came on but most likely it did due to brake fluid leaking fast from this line. We also had a failure of this type on a 2019 Ford Transit Connect which is also in our fleet. So it appears Ford has another problem with front brake jounce hose failures.
NHTSA ODI #11673142
Mileage unknown · Jun 23, 2025
Power Train
My 8F35 transmission failed at 95,000 miles, a new unit was put in and that transmission failed at about 175,000 miles, a new transmission was not put in for replacement, but was rebuilt by Ford and currently I have 185,000 miles and as I slow down the transmission starts to jerk and I am slammed forward in my seat. This transmi…
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My 8F35 transmission failed at 95,000 miles, a new unit was put in and that transmission failed at about 175,000 miles, a new transmission was not put in for replacement, but was rebuilt by Ford and currently I have 185,000 miles and as I slow down the transmission starts to jerk and I am slammed forward in my seat. This transmission does this everyday, without fail. Just a matter of time before this transmission fails.This transmission is acting like the last 2 transmissions that failed.
NHTSA ODI #11668747
Official recalls
8Jun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence & remedy
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Mar 28, 2025
Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles previously repaired incorrectly under recall number 20V-636. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay engine cooling and result in engine overheating.
Consequence & remedy
Consequence: An engine that overheats increases the risk of a fire.
Remedy: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S32.
Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence & remedy
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Additional source detail variants (2)
Power Train:shift Linkage/cable/rod
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Mar 25, 2022
Ford Motor Company (Ford) is recalling certain 2016 and 2020 Transit Connect vehicles. The front windshield may have been manufactured with inadequate adhesion to the vehicle body structure.
Consequence & remedy
Consequence: During a crash, the windshield may detach from the vehicle, increasing the risk of injury.
Remedy: Dealers will inspect the windshield and, if necessary, remove and reinstall the windshield, free of charge. Owner notification letters were mailed on May 11, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S20.
May 24, 2021
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence & remedy
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
Additional source detail variants (2)
Power Train:shift Linkage/cable/rod
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
Dec 17, 2020
Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Air bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge. This recall began February 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C26.
Additional source detail variants (2)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: Air bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge. This recall began February 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C26.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: Air bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge. This recall began February 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C26.
Oct 15, 2020
Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles equipped with 2.5L engines. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay the fail-safe cooling strategy in the event of coolant loss and result in engine overheating.
Consequence & remedy
Consequence: If the engine overheats, it can result in engine damage and increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will update the PCM software, free of charge. The recall began November 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S60.
Additional source detail variants (2)
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles equipped with 2.5L engines. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay the fail-safe cooling strategy in the event of coolant loss and result in engine overheating.
Consequence: If the engine overheats, it can result in engine damage and increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will update the PCM software, free of charge. The recall began November 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S60.
Engine And Engine Cooling:cooling System
Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles equipped with 2.5L engines. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay the fail-safe cooling strategy in the event of coolant loss and result in engine overheating.
Consequence: If the engine overheats, it can result in engine damage and increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will update the PCM software, free of charge. The recall began November 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S60.
Sep 10, 2020
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Consequence & remedy
Consequence: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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