IllustrationTransmission shutter goes in and out of gear I’ve seen lots of people have this problem and no recall yet
2019 Ford Transit Connect
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2019 Ford Transit Connect do not stand out strongly from the model-year median of 30.
About this comparison →How this year compares
Owner complaints by model year
Compare all Transit Connect years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 12 of 51 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports0 fire reports1 injury reports
What owners actually said
51 reportsThe contact owns a 2019 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made …
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The contact owns a 2019 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
Good evening, I wanted to bring to your attention an ongoing issue I've experienced with two 2019 Transit Connect vehicles that I purchased together. Both vehicles have encountered a transmission problem when shifting into reverse; initially, they would not move, but after shifting to park and then back to reverse, they would e…
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Good evening, I wanted to bring to your attention an ongoing issue I've experienced with two 2019 Transit Connect vehicles that I purchased together. Both vehicles have encountered a transmission problem when shifting into reverse; initially, they would not move, but after shifting to park and then back to reverse, they would engage. I visited the dealership where I bought both vehicles, and they inspected them, indicating that they found no problems. However, both vehicles began showing transmission issues around the 50,000 to 58,000-mile mark. I was able to replace the transmissions under the manufacturer’s warranty. Unfortunately, after approximately 30,000 miles—about a year and a half later—I encountered the same issue again. Once more, the vehicles struggled to engage in reverse. When I returned to the dealership to report this recurring issue, I learned that my warranty had expired, and I would need to replace the transmission again. I would like to formally express my concerns regarding this situation. It seems that there may be a common issue with the transmission in the 2019 model, and I believe it's important for this to be addressed. Thank you for your attention to this matter.
Damaged torque converter pump and foreward planetary assy bushings. Jerks when accelerating, loses power, hesitates backing up. Overhaul of torque converter, reseal and reassemble. Hydraulic control unit not working properly and break on left front does not release and overheats. Replaced hydraulic control unit. Airbox loose …
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Damaged torque converter pump and foreward planetary assy bushings. Jerks when accelerating, loses power, hesitates backing up. Overhaul of torque converter, reseal and reassemble. Hydraulic control unit not working properly and break on left front does not release and overheats. Replaced hydraulic control unit. Airbox loose and damaged. Rattling. Replaced airbox.
the transmission stopped while in motion approaching a stoplight. It made a big clunking noise kind of died and will not do anything now. It is sitting in a dealership waiting for repairs. Under NHTSA Campaign #21V376000 it is the exact issue per the Ford dealership. The only difference in that recall is the engine size is 2.5L…
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the transmission stopped while in motion approaching a stoplight. It made a big clunking noise kind of died and will not do anything now. It is sitting in a dealership waiting for repairs. Under NHTSA Campaign #21V376000 it is the exact issue per the Ford dealership. The only difference in that recall is the engine size is 2.5L and our is 2.0L. Ford will not do anything to help us fix the issue due to the engine size difference and the specifications of that recall. It is a 10k fix for us and Ford already knows the issue exists but it was just a slightly larger engine. Other than that the issue is the same. We would like Ford to do something about this. Luckily it happened while stopping
The contact owns a 2019 Ford Transit Connect. The contact stated while the vehicle was parked, the electrical system failed to respond, and the vehicle turned off. There were no warning lights illuminated. There was no power to the vehicle. The vehicle was towed to the dealer where unknown repairs were performed along with a tai…
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The contact owns a 2019 Ford Transit Connect. The contact stated while the vehicle was parked, the electrical system failed to respond, and the vehicle turned off. There were no warning lights illuminated. There was no power to the vehicle. The vehicle was towed to the dealer where unknown repairs were performed along with a taillight repair. On a separate occasion, while driving 30 MPH, the vehicle failed to respond, the transmission was not shifting properly, which caused the vehicle to jerk. The contact stated that while driving after the engine had warmed up, the vehicle would unintendedly stop. The contact returned from a trip and the vehicle was taken to a dealer and was diagnosed with transmission failure. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 84,500.
During a rainy day, I had water coming in from around the top driver's side windshield and from the inside light above the dash. According to my VIN there are no recalls, but apparently there have been recalls on the seal around the windshield on some. I have not had the vehicle inspected by the dealer. The problem began last mo…
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During a rainy day, I had water coming in from around the top driver's side windshield and from the inside light above the dash. According to my VIN there are no recalls, but apparently there have been recalls on the seal around the windshield on some. I have not had the vehicle inspected by the dealer. The problem began last month (January 2025) and each time it rains I have issues with leaking.
Transmission Issues sometimes vehicle rolls back. Not in gear hesitates at high speeds
1 Transmission: very harsh shift engagements up shift and downshifting. Harsh downshifting while cornering and approaching intersections made me concerned for my safety. Random slipping in mid gears 3,4, or 5, no DTC's for slipping or harsh engagements. Transmission currently has the DTC: P0772 Shift Solenoid E Stuck On. and …
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1 Transmission: very harsh shift engagements up shift and downshifting. Harsh downshifting while cornering and approaching intersections made me concerned for my safety. Random slipping in mid gears 3,4, or 5, no DTC's for slipping or harsh engagements. Transmission currently has the DTC: P0772 Shift Solenoid E Stuck On. and is not drive able. Vehicle is in my driveway until I determine where to take it. I am concerned why my vehicle Vin isn't listed in the transmission recalls when I'm having the exact same problem as the recalled vehicles. 2 Brakes: February 2024 ABS Unit. When driving on highways at speeds between 45-65mph, when I would release my foot off the gas pedal the vehicle would apply medium pressure to the braking system (without touching the brake pedal). Vehicle was taken to Nazareth Ford, they replaced a front brake hose and cycled the Anti-lock Brake System unit. I drove back on the highway and the same thing happened, brakes applied when letting off the gas pedal, almost causing an accident. I replaced the ABS unit myself and had Nazareth Ford program the software. Problem solved. I still have the old ABS unit available for inspection.
The contact owns a 2019 Ford Transit Connect. The contact stated while driving 20 MPH, the vehicle hesitated and stalled. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no a…
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The contact owns a 2019 Ford Transit Connect. The contact stated while driving 20 MPH, the vehicle hesitated and stalled. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 91,000.
Official recalls
825V442000 · Back Over Prevention:software
Jun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence & remedy
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
25V196000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Mar 28, 2025
Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles previously repaired incorrectly under recall number 20V-636. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay engine cooling and result in engine overheating.
Consequence & remedy
Consequence: An engine that overheats increases the risk of a fire.
Remedy: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S32.
24V294000 · Visibility:fixed Panaramic Roof/sky Light Assembly
Apr 26, 2024
Ford Motor Company (Ford) is recalling certain 2017-2019 Transit Connect vehicles. An improper bond may exist between the panoramic roof and the vehicle body, which can result in the panel detaching from the vehicle.
Consequence & remedy
Consequence: A roof panel that detaches while driving can create a road hazard and increase the risk of a crash.
Remedy: Dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Owner notification letters were mailed June 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S29.
22V413000 · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:shift Linkage/cable/rod
Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence & remedy
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Additional source detail variants (2)
Power Train:shift Linkage/cable/rod
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
21V376000 · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:shift Linkage/cable/rod
May 24, 2021
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence & remedy
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
Additional source detail variants (2)
Power Train:shift Linkage/cable/rod
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
20V791000 · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
Dec 17, 2020
Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: Air bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge. This recall began February 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C26.
Additional source detail variants (2)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: Air bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge. This recall began February 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C26.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: Air bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge. This recall began February 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C26.
20V636000 · Engine And Engine Cooling:cooling System; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Oct 15, 2020
Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles equipped with 2.5L engines. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay the fail-safe cooling strategy in the event of coolant loss and result in engine overheating.
Consequence & remedy
Consequence: If the engine overheats, it can result in engine damage and increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will update the PCM software, free of charge. The recall began November 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S60.
Additional source detail variants (2)
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles equipped with 2.5L engines. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay the fail-safe cooling strategy in the event of coolant loss and result in engine overheating.
Consequence: If the engine overheats, it can result in engine damage and increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will update the PCM software, free of charge. The recall began November 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S60.
Engine And Engine Cooling:cooling System
Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles equipped with 2.5L engines. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay the fail-safe cooling strategy in the event of coolant loss and result in engine overheating.
Consequence: If the engine overheats, it can result in engine damage and increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will update the PCM software, free of charge. The recall began November 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S60.
20V550000 · Power Train:automatic Transmission
Sep 10, 2020
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Consequence & remedy
Consequence: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.