2016 Ford Taurus

I own a 2016 Ford Taurus Limited that is covered under Ford Safety Recall 25SA9 / NHTSA Recall 25V-695 for the rearview camera. I received the recall notification in October 2025 stating that a remedy was not yet available and that I would receive another notification once parts became available. Nearly 10 months later, I contacted my local Ford dealership to schedule the recall repair. I was informed that they still do not have the required parts and that no nearby Ford dealerships have them available. I also contacted Ford’s customer service line, but the automated system simply states there are no updates available for this recall. My vehicle is experiencing the exact safety defect described in the recall. When I shift into reverse, the rearview camera no longer displays an image. Instead, the screen turns completely blue, leaving me without a functioning backup camera. This is no longer a potential safety concern—it is an active failure that affects the safe operation of my vehicle when backing up. I am extremely concerned that a federally recognized safety recall remains unrepaired even though my vehicle is now exhibiting the recalled defect. Despite my efforts to have the vehicle repaired, Ford has been unable to provide the necessary parts or any estimated timeline for when the repair will be available. I respectfully request that NHTSA review Ford’s continued inability to provide a remedy for Recall 25SA9 / NHTSA 25V-695 and investigate the prolonged delay in making repair parts available to owners whose vehicles are already experiencing this safety-related failure. Thank you for your attention to this matter.

I am writing to report an unresolved safety recall for my vehicle. I received Safety Recall Notice 25V695 in October 2025, and as of today, the recall has not been resolved because the required repair parts remain unavailable. This recall involves a safety-related defect, and the extended delay in providing a remedy raises serious safety concerns. I have contacted authorized dealerships, and I have been informed that parts are still on backorder with no estimated availability date. Given the amount of time that has passed since the recall notice was issued, I do not believe this recall has been addressed within a reasonable timeframe. The ongoing lack of an available repair increases the risk associated with operating the vehicle under normal conditions. I am requesting that this issue be reviewed to ensure the manufacturer complies with its obligation to provide a timely and effective remedy for this safety recall. Thank you for your attention to this matter.

The manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner. I received a letter regarding a safety recall dated October, 2025. We are now in January of 2026. I am unable to see, safely, and,without the recalled backup camera feature working, to operate the car safely, when backing up the vehicle.

I received a safety recall notice in October 2025 for my 2016 Ford Taurus SHO regarding a defect involving the rear backup camera system. As of today, there are still no parts available to correct this issue. I have contacted the manufacturer and authorized dealers multiple times and have been informed that there is currently no estimated timeline for when the required parts will be available. The rear backup camera is a critical safety feature intended to prevent collisions with pedestrians, objects, and other vehicles while reversing. Since receiving the recall notice, I have experienced multiple close calls while backing up, which I believe are directly related to this unresolved defect. This creates an ongoing safety concern for myself, pedestrians, and other drivers. Despite being notified of a safety-related defect, I have been left without a remedy for several months and must continue operating the vehicle out of necessity. I believe this delay is unreasonable and defeats the purpose of a safety recall.

REAR-VIEW CAMERA DISPLAY - I recently learned of Safety Recall Notice 25S89 / NHTSA Recall 25V572. My 2016 Ford Taurus has been exhibiting the same camera issue display as described in recall notice number provided. It's been doing this for at least 5 or more years. However, when reviewing the details and models being recalled, I noticed the Ford Taurus is not included. The Taurus should be included in the recall.