NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
50 reportsClear category filter5 miles · Jan 8, 2019
Electronic Stability Control (esc)SteeringUnknown Or Other
IN THE LAST MONTH AND A HALF MY CAR DIED 3 TIMES AS I WAS DRIVING. ALL THREE TIMES I WAS SLOWING DOWN TO TURN AND A WARNING SIGN CAME ON SAYING THE TRANSMISSION ISN'T IN PARK. AFTER THAT THE CAR COMPLETELY DIED ON ME. THE LIGHTS ,STEERING,BRAKES IT JUST COMPLETELY DEAD. I WAS SO AFRAID THE CARS BEHIND ME WOULD HIT MY CAR.IT IS I…
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IN THE LAST MONTH AND A HALF MY CAR DIED 3 TIMES AS I WAS DRIVING. ALL THREE TIMES I WAS SLOWING DOWN TO TURN AND A WARNING SIGN CAME ON SAYING THE TRANSMISSION ISN'T IN PARK. AFTER THAT THE CAR COMPLETELY DIED ON ME. THE LIGHTS ,STEERING,BRAKES IT JUST COMPLETELY DEAD. I WAS SO AFRAID THE CARS BEHIND ME WOULD HIT MY CAR.IT IS IN THE GARAGE NOW FOR THE THIRD TIME. THE FIRST TIME AFTER 4 DAYS THEY SENT THE CAR HOME AND SAID NO CODES CAME UP AND THEY COULDN'T FIND ANYTHING WRONG.A MONTH LATER IT HAPPENED AGAIN AND THEY REPLACED THE THROTTLE BODY AND GASKET HOPING IT WAS FIXED.JANUARY 4 2019 ,A FRIDAY NIGHT IT HAPPENED AGAIN AND THE CARS BEHAVE IND ME ALMOST HIT ME IN THE BACK. THE CAR STARTS UP WRIGHT AWAY AFTER THIS HAPPENS. I AM SO AFRAID TO DRIVE THIS CAR. THE FIRST TIME I COASTED OFF THE BUSY STREET BECAUSE I HAD NO LIGHTS , STEERING OR BRAKES. CAN YOU IMAGINE NO LIGHTS AND IF I WOULDN'T OF COASTED OFF INTO A DRIVEWAY I WOULD HAVE BEEN HIT. THE GARAGE KEEPS SAYING THAT MY CAR DOESN'T HAVE A RECALL, BUT THERE SHOULD BE ONE ON THIS CAR.MY HUSBAND WENT WITH ME TO THE GARAGE TODAY AND HE TOLD THEM THAT HE DOESN'T WANT THIS CAR BACK UNTIL THEY CAN GUARANTEE IT WILL BE FIXED SO I AM NOT IN A TERRIBLE ACCIDENT!!
NHTSA ODI #11165048
56,000 miles · Aug 26, 2018
Steering
DRIVING ON INTERSTATE AND WARNING LIGHT CAME ON DASH SAYING POWER STEERING ASSIST FAILURE. POWER STEERING IMMEDIATELY QUIT WORKING AT SPEED OF 70MPH DURING A LAND CHANGE AND ALMOST LEAD TO A CRASH. NO PRIOR EARRING THIS SYSTEM WOULD FAIL. NOT SAFE
NHTSA ODI #11122410
62,000 miles · Jun 23, 2018
Steering
ON A NUMBER OF OCCASIONS IN THE PAST 30 DAYS MY 2015 TAURUS HAS HAS A LOSS OF POWER TO THE STEERING SYSTEM WHICH MAKES IT DIFFICULT TO DRIVE IT HAPPENS AT LOW AND HIGH SPEEDS IT HAPPENED AT MY SONS GRADUATION IN A PARKING LOT FULL OF STUDENTS AND PARENTS AND COULD NOT STEER THE CAR IT ALSO HAPPENED ON A MAIN ROAD TRAVELING…
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ON A NUMBER OF OCCASIONS IN THE PAST 30 DAYS MY 2015 TAURUS HAS HAS A LOSS OF POWER TO THE STEERING SYSTEM WHICH MAKES IT DIFFICULT TO DRIVE IT HAPPENS AT LOW AND HIGH SPEEDS IT HAPPENED AT MY SONS GRADUATION IN A PARKING LOT FULL OF STUDENTS AND PARENTS AND COULD NOT STEER THE CAR IT ALSO HAPPENED ON A MAIN ROAD TRAVELING IN MY LANE AROUND A HARD TURN IN ROAD AND THE STEERING FAILED I STOPPED THE CAR ON THE SHOULDER BY SLAMMING ON THE BRAKES THANK GOD NO ONE WAS BEHIND ME AND IT HAPPENED AT THE GROCERY STORE TURNING INTO A PARKING SPOT ON 2 OCCASIONS THE WAY TO MAKE IT WORK AGAIN IS IF YOU TURN OFF CAR AND RESTART IT AND IT'S FINE TILL THE NEXT TIME A LIGHT COMES ON ON THE DASH THAT READS POWER STEERING SYSTEM FAILURE I CONTACTED FORD ABOUT THE PROBLEM AND I WAS TOLD THAT IT WASN'T COVERED UNDER WARRANTY AND THERE WAS NO RECALLS IN AND THAT IT NEEDED A NEW STEERING GEAR AND RACK AND IT WOULD COST ME 1500$ TO DO THE JOB I HAVE LOOKED INTO ANY RECALLS ONLINE AND THEY DID HAVE A RECALL ON A THE POWER STEERING ASSSIST ON EARLIER MODELS OF THE TAURUS 2012-2013 SO MAKES ME THINK THAT THEY KNOW THERE IS A PROBLEM AND WON'T ISSUE A RECALL ARE THEY WAITING FOR SOMEONE TO GET HURT OR POSSIBLY KILLED AS I SAID PREVIOUSLY THE POWER STEERING FAILS AT ALL SPEEDS AND GIVES NO INDICATION THAT IT IS ABOUT TO HAPPEN SOMETHING SHOULD BE DONE THANK YOU
NHTSA ODI #11103579
52,000 miles · Sep 15, 2017
Electrical SystemElectronic Stability Control (esc)Steering
I WAS DRIVING ON HIGHWAY 242 EAST BOUND ON THE FAST LANE DOING 65 MPH AND ON A CURE MY VEHICLES POWER STEERING GAVE OUT I WAS FORCED INTO TWO LANES BEFORE I HAD TIME TO REACT LUCKILY THERE WERE NO OTHER DRIVERS NEXT TO ME .THE TRACTION CONTROL LIGHT CAME ON AND THE STEERING WAS REALLY HAD TO TURN. IT'S BINE THAT WAY EVER SINCE.
NHTSA ODI #11023653
85,885 miles · Aug 14, 2017
Steering
THE CAR GETS AN ALARM AND POWER STEERING STOPS WORKING. THE CAR IS VERY DIFFICULT TO TURN AT SLOW SPEEDS AND IS A WORK OUT AT ROAD SPEEDS DEPENDING ON DEGREE OF TURN. THERE ARE TWO ALARMS PRESENT. "STEERING ASSIST FAULT SERVICE REQUIRED" AND "SERVICE ADVANCETRAC. THERE WAS AN ALARM THAT HAPPENED TWICE (AT AROUND 55,000 MILES & 6…
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THE CAR GETS AN ALARM AND POWER STEERING STOPS WORKING. THE CAR IS VERY DIFFICULT TO TURN AT SLOW SPEEDS AND IS A WORK OUT AT ROAD SPEEDS DEPENDING ON DEGREE OF TURN. THERE ARE TWO ALARMS PRESENT. "STEERING ASSIST FAULT SERVICE REQUIRED" AND "SERVICE ADVANCETRAC. THERE WAS AN ALARM THAT HAPPENED TWICE (AT AROUND 55,000 MILES & 62,000 MILES) BEFORE WITH THE SAME EFFORT NEEDED IN STEERING BUT IT WENT AWAY WHEN THE CAR WAS SHUT OFF AND RESTARTED. IF THIS HAD HAPPENED IN THE MIDDLE OF A SHARP TURN THERE WOULD HAVE BEEN AN ACCIDENT AS IT TAKES A LOT OF EFFORT TO TURN THE WHEEL
NHTSA ODI #11015201
16,523 miles · Jun 20, 2017
Steering
THE VEHICLE WAS BEING DRIVEN DOWN THE EXPRESSWAY AT HIGHWAY SPEEDS AND THE STEERING WHEEL LOCKED UP COMPLETELY. THE ENGINE REMAINED RUNNING BUT THE STEERING WHEEL COULD NOT BE MOVED AT ALL. VERY SCARY EXPERIENCE, THE VEHICLE WAS ABLE TO BE BROUGHT TO A SAFE STOP AND HAD TO BE TOWED TO THE DEALERSHIP. THE SERVICE WRITER ADVISED M…
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THE VEHICLE WAS BEING DRIVEN DOWN THE EXPRESSWAY AT HIGHWAY SPEEDS AND THE STEERING WHEEL LOCKED UP COMPLETELY. THE ENGINE REMAINED RUNNING BUT THE STEERING WHEEL COULD NOT BE MOVED AT ALL. VERY SCARY EXPERIENCE, THE VEHICLE WAS ABLE TO BE BROUGHT TO A SAFE STOP AND HAD TO BE TOWED TO THE DEALERSHIP. THE SERVICE WRITER ADVISED ME THAT THIS IN NOT AN UNCOMMON CONDITION AMONG FORD VEHICLES (CARS AND TRUCKS) WITH ELECTRIC POWER STEERING.
NHTSA ODI #11000145
39,000 miles · Apr 7, 2017
Steering
THE CAR WAS AT A STOP LIGHT WHEN THE STEERING POWER ASSIST COMPLETELY FAILED. I WAS STILL ABLE TO STEER THE CAR WITH MUCH GREATER EFFORT. THE DASHBOARD INDICATED A "STEERING FAULT SERVICE SOON", AND "TRACTION CONTROL FAULT SERVICE SOON" ERROR MESSAGE.
NHTSA ODI #10971225
15,000 miles · Mar 16, 2016
Power TrainSteeringWheelsCrashInjury
I PURCHASED A 2015 FORD TAURUS IN JULY OF 2015 BRAND NEW ONLY 3 MILE ON THE VEHICLE. I NOTICE THAT AFTER THE FIRST OIL CHANGE AND TIRE ROTATION I NOTICED SOMETHING DIFFERENT ABOUT THE FRONT PASSENGER SIDE WHEEL. ON THE SECOND MAINTENANCE VISIT I ADVISE THE INTAKE PERSON THAT THE FRONT PASSENGER WHEEL SOUND LIKE SOMETHING WAS LOS…
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I PURCHASED A 2015 FORD TAURUS IN JULY OF 2015 BRAND NEW ONLY 3 MILE ON THE VEHICLE. I NOTICE THAT AFTER THE FIRST OIL CHANGE AND TIRE ROTATION I NOTICED SOMETHING DIFFERENT ABOUT THE FRONT PASSENGER SIDE WHEEL. ON THE SECOND MAINTENANCE VISIT I ADVISE THE INTAKE PERSON THAT THE FRONT PASSENGER WHEEL SOUND LIKE SOMETHING WAS LOSS. AFTER THE SERVICE I WAS GIVEN THE PAPERWORK THAT STATED EVERY THING WAS FINE. WELL ON 3/14/2016 WHILE DRIVING DOWN THE SMOOTHLY PAVED BUSY STREET THE STEERING WHEEL BEGAN TO SHAKE FOLLOWED BY A LOUD THUMP AND NEXT THING YOU KNOW THE CAR HAD FLIPPED ACROSS THREE LANES AND LANDED UP SIDE DOWN. I CALLED FORD DEALERSHIP I PURCHASE THE CAR FROM AND WAS TOLD BY ONE OF THE SALESMEN AFTER TELLING HIM WHAT HAPPEN THAT, "THAT WAS A DEFECT" AND I NEED TO GET A LAWYER. ALL I WANT IS THE SOMEONE FROM FORD MOTOR THE INSPECT THE CAR. THE CRAZY PART IS THE AXLE, BRACKET, AND SUSPENSION ARE COVERED UNDER MY POWER TRAIN WARRANTY BUT BECAUSE MY CAR FLIPPED I WAS TOLD I HAD TO FILE A CLAIM WITH MY INSURANCE EVEN THOUGH THE THE FRONT AXLE, BRACKET AND WHEEL BROKE OFF THE CAR CAUSING IT TO FLIP. THE METAL FRAME EVEN BROKE, EVERYTHING WAS STILL ATTACKED TO FRONT PASSENGER WHEEL THAT BROKE OFF AND THE CAR WAS JUST DRIVING DOWN THE STREET NO BUMPS OR ANYTHING. NOW IF MY SO WOULD HAVE DIED AND WAS SEVERELY INJURED I GUESS THEN FORD MOTOR WOULD ISSUE A RECALL LIKE THEY DID FOR THE 2013 & 2014 FORD TAURUS WITH AXLE AND BRACKET DEFECTS.
NHTSA ODI #10849916
21,800 miles · Feb 6, 2016
SteeringCrash
I WAS FULLY STOPPED AND TURNING LEFT AT A STOP LIGHT ON A CITY STREET, THE LIGHT WAS GREEN, I WAITED FOR TRAFFIC TO CLEAR. DURING THE MIDDLE OF THE LEFT TURN, I LOST STEERING FUNCTION: WHILE I TRIED TO TURN LEFT, THE VEHICLE VEERED RIGHT. THE RIGHT WHEEL STRUCK THE CURB. THE VEHICLE WAS THEN TOWED TO A FORD DEALERSHIP. THE…
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I WAS FULLY STOPPED AND TURNING LEFT AT A STOP LIGHT ON A CITY STREET, THE LIGHT WAS GREEN, I WAITED FOR TRAFFIC TO CLEAR. DURING THE MIDDLE OF THE LEFT TURN, I LOST STEERING FUNCTION: WHILE I TRIED TO TURN LEFT, THE VEHICLE VEERED RIGHT. THE RIGHT WHEEL STRUCK THE CURB. THE VEHICLE WAS THEN TOWED TO A FORD DEALERSHIP. THE LOWER CONTROL ARM AND BALL JOINT TOTALLY SEPARATED. THE DEALER CLAIMS THIS HAPPENED DUE TO STRIKING THE CURB, BUT THIS IS NOT THE CASE, IT HAPPENED DURING THE LEFT TURN.
NHTSA ODI #10824661
3,562 miles · Oct 13, 2014
Power TrainSteeringUnknown Or OtherCrashInjury
CAR WAS IDLING IN PARK. PUSH BUTTON START/STOP WAS PUSHED TO SHUT OFF ENGINE AND AT THAT INSTANT, CAR WAS RELEASED FROM PARK, ROLLED BACKWARDS INTO TREE, INJURING RIGHT FRONT PASSENGER. NO ONE IN DRIVER'S SEAT. *TR
NHTSA ODI #10644303
Official recalls
6Oct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Consequence & remedy
Consequence: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Nov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Consequence & remedy
Consequence: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Feb 10, 2020
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence & remedy
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Aug 25, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Sep 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
Consequence & remedy
Consequence: If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.
Jul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗