2015 Ford Taurus

TL* THE CONTACT OWNS A 2015 FORD TAURUS. THE CONTACT STATED THAT AFTER REFUELING AND ATTEMPTING TO DRIVE OFF, THE VEHICLE LOSS POWER STEERING ASSIST. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAITED FOR FIFTEEN MINUTES, RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE CONTACT CONTACTED OLATHE FORD LINCOLN (1845 E SANTA FE ST, OLATHE, KS 66062, (913) 782-0881) TO HAVE THE VEHICLE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR AND POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND A CASE WAS FILED. THE CONTACT WAS INFORMED THAT THE REPAIR WAS NO LONGER COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 61,900.*DT*JB

CAR HAS APPROXIMATELY 58,000 MILES ON IT. THE ALARM CODE "STEERING FAULT, SERVICE NOW" KEEPS PERIODICALLY APPEARING ON THE DASH, SOMETIMES WHILE DRIVING AND SOMETIMES WHILE JUST SITTING IN PARK. THE STEERING BECOMES VERY HARD TO TURN. THIS STEERING SETUP IS AN ELECTRONIC STEERING ASSIST INSTEAD OF THE OLD STYLE POWER STEERING THAT USED FLUID. FROM WHAT I CAN FIND, THIS WAS A PREVIOUS RECALL FOR THE EARLIER YEAR MODELS BUT HAVE YET TO ISSUE THE SAME RECALL FOR THIS YEAR. THERE SHOULD NOT BE ANY TYPE OF FAILURE AT THIS TYPE OF MILEAGE. IT SEEMS TO BE AN OCCURRING PROBLEM WITH THIS CAR WELL BELOW THE 100K MILEAGE MARKER. THIS SHOULD NOT BE SOMETHING THAT THE OWNERS SHOULD HAVE TO DISH OUT OF POCKET. THIS IS SOMETHING THAT FORD NEEDS TO OWN UP TO AND REPLACE DUE TO THEIR SYSTEM BEING FAULTY. *TR

MY POWER STEERING WENT OUT WHILE DRIVING WHICH WAS VERY SCARY AND DANGEROUS FOR MYSELF AND OTHER DRIVERS. I KNOW THIS HAS BEEN A RECALL FOR EARLIER TAURUS MODELS 2011-2014 AND I THINK THIS YEAR NEEDS TO BE INCLUDED IN THAT RECALL AS WELL. THE COST TO FIX IS $2,500 AT THE DEALERSHIP AND DURING THIS COVID 19 PANDEMIC THAT IS A LOT OF MONEY. *TR

VEHICLE WAS STATIONARY, AS I HAD JUST TURNED IT ON. STEERING WOULD NOT MOVE, CALLED FORD TO ASK AND SET UP AN APPOINTMENT AND WENT BACK OUT AND IT WORKED AGAIN. STEERING FELT VERY FUNNY AND DID NOT DRIVE IT TILL I TOOK IT TO THE SHOP. FORD NEVER STATED THE PROBLEM, NO CODE PRESENT. THEY REPLACED THE WHOLE STEERING RACK AND CALLED IT GOOD. I BELIEVE THIS IS THE ISSUE WHERE STEERING FAILS TO WORK. A RECALL SHOULD OCCUR.... THIS COULD BECOME A HUGE ISSUE IF I WAS IN MOTION. I BELIEVE THE CAR WAS AT 45 K MILEAGE.

TL* THE CONTACT OWNS A 2015 FORD TAURUS. WHILE ATTEMPTING TO DRIVE, THE POWER STEERING SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO GORNO FORD (22025 ALLEN RD, WOODHAVEN, MI 48183) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM NEEDED TO BE UPDATED. THE CONTACT WAS PROVIDED A REPAIR ESTIMATE OF $2,400. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNKNOWN.

STEERING FAULT SERVICE NOW AND SERVICE ADVANCEDTRAC WARNING LIGHTS CAME ON WHILE DRIVING 40-50 MPH ON HIGHWAY. STEERING BECAME VERY DIFFICULT AND UNSAFE. SLOWING DOWN AND TAKING A CORNER ON SIDE STREET TO GET HOME WAS EXTREMELY HARD TO TURN STEERING WHEEL. TURNED CAR OFF. RESTARTED AND EVERYTHING BACK TO NORMAL. BROUGHT IN TO DEALER AS MY WIFE HAS SOME UPCOMING TRIPS AND WANTED CAR SAFE. THEY SAID SCAN SHOWED U0420 AND C200D. THE DEALER SAID FAULT WAS THE ANGLE SENSOR AND THAT WAS PART OF STEERING GEAR ASSEMBLY. WHOLE ASSEMBLY REQUIRED REPLACEMENT. DEALER ADVISED THERE WAS A RECALL APPLYING TO SAME ISSUE ON 2013 TAURUS BUT NOT CURRENTLY ON 2015. CALLED FORD CUSTOMER SERVICE AND THEY ADVISED THE SAME AS DEALER AND RECOMMENDED REPORTING IT TO NHTSA. COST $2757.43 TO FIX A SERIOUS SAFETY ISSUE AND RE-ALIGNMENT.

TL* THE CONTACT OWNS A 2015 FORD TAURUS. THE VEHICLE EXPERIENCED LOSS OF POWER STEERING WHILE DRIVING STEERING THE VEHICLE REQUIRED ADDED EFFORT THE CONTACT BELIEVES FAILURE WAS POWER STEERING HOWEVER, THE MECHANIC WAS UNABLE TO VERIFY DUE TO NO CODES PRESENT AT DIAGNOSTIC THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, WITHOUT WARNING THE POWER STEERING BECAME INOPERABLE. THE VEHICLE THEN STALLED. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED IN MANEUVERING THE VEHICLE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE PERFORMED AS INTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE FAILURE RECURRED ONCE. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

I WAS DRIVING TO BURLINGTON MA ON AUGUST 29, 2019 AND, WHILE MAKING A RIGHT TURN TO ENTER ONTO RTE 3 NORTHBOUND, I LOST ALL MY POWER STEERING. AT THE MOMENT OF FAILURE, THE STEERING WHEEL SNAPPED ABRUPTLY TO THE LEFT ALMOST CAUSING ME TO HIT THE GUARD RAIL. FORTUNATELY, I WAS ABLE TO WRESTLE/TURN THE STEERING WHEEL TO THE RIGHT AND AVOID AN ACCIDENT. I HAD NO POWER STEERING ALL THE WAY HOME. WHEN I WRESTLED THE CAR INTO MY DRIVEWAY AT HOME, I SHUT IT OFF, WAITED A MINUTE AND RESTARTED THE CAR. THE DASH IDIOT LIGHT WAS OFF AND THE POWER STEERING WAS WORKING. I HAVE NOT USED AND DON'T PLAN ON USING THE CAR UNTIL THIS PROBLEM IS FIXED. I MADE AN APPOINTMENT TO HAVE THIS PROBLEM DIAGNOSED AND REPAIRED ON SEPTEMBER 9, 2019. I BELIEVE THE CAUSE OF THE CATASTROPHIC FAILURE IS RELATED TO THE SENSORS ON THE STEERING WHEEL COLUMN THAT COMMUNICATE WITH THE COMPUTER WHICH CONTROLS THE ELECTRIC RACK AND PINION SYSTEM.