NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
64 reportsClear category filterMileage unknown · Jan 27, 2022
Steering
Rack and pinion or steering gear which are the same but can be called 2 different things. For no reason the power steering failed with a message to contact the dealer immediately as this could cause a serious accident resulting in injury or death. As far as putting someone or myself at risk it's pretty obvious if you can't steer…
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Rack and pinion or steering gear which are the same but can be called 2 different things. For no reason the power steering failed with a message to contact the dealer immediately as this could cause a serious accident resulting in injury or death. As far as putting someone or myself at risk it's pretty obvious if you can't steer the car, you are putting anyone on the road at risk. If it would fail when taking an exit ramp from a highway the automobile would be virtually impossible to steer. The internet has many cases where people have complained about this failure. It has been inspected at an authorized Ford dealership and was advised the repair would cost in the area of $3,000.00. This automobile has just over 52,000 miles, (brand new it listed for $36,500.00 but apparently this failure has been reported at many different mileages resulting in some accidents. The failure first occurred January 10, 2022. Fortunately, the failure occurred while my wife was in the driveway, so we were fortunate. That being said, my wife and I, both senior citizens bringing in a total of $2,300.00 social security so a $3,000.00 repair is just not in our budget. If it wasn't for the movie Class Action, I wouldn't know what I realize. Somewhere there's a bean counter telling them that the cost of a recall would be more expensive then settling lawsuits arising from accidents After that I got on the internet to see if I was the only one this had happened to and found there have been quite a few instances of this problem. The warning lamp came on as the failure occurred. I did contact Ford Customer Service who frankly really didn't care. As far as he and she was concerned, "since no one was hurt, no big deal".
NHTSA ODI #11449144
77,000 miles · Oct 28, 2021
Steering
The contact owns a 2014 Ford Taurus. The contact stated that upon making a right turn into his driveway at 5 MPH, the power steering assist failed as the contact hit a bump in the driveway. Upon restart of the vehicle, the "power steering assist fault, service required" and the "service advance track" warning messages appeared o…
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The contact owns a 2014 Ford Taurus. The contact stated that upon making a right turn into his driveway at 5 MPH, the power steering assist failed as the contact hit a bump in the driveway. Upon restart of the vehicle, the "power steering assist fault, service required" and the "service advance track" warning messages appeared on the instrument panel. The dealer had been notified of the failure and informed the contact that there were no recalls on the vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 77,000.
NHTSA ODI #11438472
93,000 miles · Oct 6, 2021
Steering
The contact owns a 2014 Ford Taurus. The contact stated that upon the start of his vehicle, the power steering assists fault warning message illuminated on the instrument panel. The contact had to use excessive force to steer the vehicle. The contact had the vehicle towed to the dealer. The dealer diagnosed the failure and repla…
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The contact owns a 2014 Ford Taurus. The contact stated that upon the start of his vehicle, the power steering assists fault warning message illuminated on the instrument panel. The contact had to use excessive force to steer the vehicle. The contact had the vehicle towed to the dealer. The dealer diagnosed the failure and replaced the power steering gear assembly. The manufacturer was also notified of the failure and informed him that his vehicle was not included in a recall. The vehicle had been repaired. The failure mileage was approximately 93,000.
NHTSA ODI #11435714
123,000 miles · Aug 5, 2021
Steering
The contact owns a 2014 Ford Taurus. The contact stated that while driving at a slow speed onto the main road, the power steering suddenly malfunctioned and the steering wheel became very difficult to turn in either direction. During the failure a message indicating power steering failure was displayed. The cause of the failure …
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The contact owns a 2014 Ford Taurus. The contact stated that while driving at a slow speed onto the main road, the power steering suddenly malfunctioned and the steering wheel became very difficult to turn in either direction. During the failure a message indicating power steering failure was displayed. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 123,000.
NHTSA ODI #11427892
Mileage unknown · Jul 18, 2021
Steering
I lost steering and turn light signal function completely. It started on the highway (I96) and the alert went off on the dashboard: Service Advance Trac, Steering Fault Service Now, Steering Loss Stop Safely. I got off exit for Nunica and loss turn signal and when I turned on 130th Street I was having a hard time turning the …
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I lost steering and turn light signal function completely. It started on the highway (I96) and the alert went off on the dashboard: Service Advance Trac, Steering Fault Service Now, Steering Loss Stop Safely. I got off exit for Nunica and loss turn signal and when I turned on 130th Street I was having a hard time turning the steering wheel. Thank God I made it to a location and was able to stop.
NHTSA ODI #11425311
Mileage unknown · Jul 17, 2021
Fuel/propulsion SystemPower TrainSteering
Over the weekend I noticed my steering was making a cluck noise from both the front and rear making the car very uncomfortable to ride and it kinda moves more left or a little right when on highway. I also noticed my check engine light came on. I took the car to get looked and the diagnosis read I have bad fuel pump line or evap…
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Over the weekend I noticed my steering was making a cluck noise from both the front and rear making the car very uncomfortable to ride and it kinda moves more left or a little right when on highway. I also noticed my check engine light came on. I took the car to get looked and the diagnosis read I have bad fuel pump line or evap dont know smell fuse of gas, gas gauge goes up an down. I was to notify NHTSA and to Report this incident and whether to see if theirs any Recall to my Vehicle. Please and thank you.
NHTSA ODI #11425237
Mileage unknown · Jul 10, 2021
SteeringCrash
The power steering failed for no reason and i hit a curb.There is multiple complaints on the internet with this same issue..Very dangerous and it happened without warning if there was a pedestrian on the curb i could of hit them.
NHTSA ODI #11424184
117,536 miles · May 4, 2021
Steering
HAD MY RACK AND PINION REPLACED BACK IN 11/18/2019, AND NOW THE SAME PROBLEM HAS OCCURED AGAIN. ON, APRIL 28TH I HAD A RECALL FOR THE HANDSHAFT FIXED AT THE LOCAL DEALERSHIP. TWO DAYS LATER WHILE DRIVING MY STEERING COLUMN LOCKED WHILE TRYING TO MAKE A LEFT TURN TO ANOTHER STREET. AND AN ALERT STATING "STEERING ASSIST FAULT SER…
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HAD MY RACK AND PINION REPLACED BACK IN 11/18/2019, AND NOW THE SAME PROBLEM HAS OCCURED AGAIN. ON, APRIL 28TH I HAD A RECALL FOR THE HANDSHAFT FIXED AT THE LOCAL DEALERSHIP. TWO DAYS LATER WHILE DRIVING MY STEERING COLUMN LOCKED WHILE TRYING TO MAKE A LEFT TURN TO ANOTHER STREET. AND AN ALERT STATING "STEERING ASSIST FAULT SERVICE REQUIRED" "SERVICE ADVANCE TRAC" FLASHED IN INFO CENTER. I AM CONCERNED BECAUSE THIS WAS A RECALL THAT OCCURED ON PREVIOUS MODELS AND THE RECALL ENDED WITH THE 2013 MODEL. OBVIOUSLY THE PROBLEM IS STILL OCCURING WITH THIS ELECTRICAL PART AND HAS YET TO BE ADDRESSED WITH FORD. NOT ONLY IS THIS A INCONVIENCE IT'S A SAFETY HAZARD AS WELL. I WAS IN TRAFFIC WHEN THIS OCCURED AND LUCKILY TRAFFIC WAS LIGHT WHEN THIS OCCURED BECAUSE THIS COULD HAVE ENDED WAY WORSE..
NHTSA ODI #11415111
99,000 miles · Nov 5, 2020
Electrical SystemSteering
WAS PULLING UP TO A STOPLIGHT IN TOWN, THE IN DASH LIT UP WITH "ELECTRIC STEERING ASSIST FAIL" AND MY STEERING WHEEL STIFFENED UP AS IF I LOST POWER STEERING, I STOPPED, CYCLED THE KEY AND THE POWER STEERING RETURNED. THERE WAS NO PRIOR WARNING OR IN DASH LIGHTS TO THIS INCIDENT. A WEEK WENT BY WITH NO INCIDENT OR SIGN OF TROUBL…
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WAS PULLING UP TO A STOPLIGHT IN TOWN, THE IN DASH LIT UP WITH "ELECTRIC STEERING ASSIST FAIL" AND MY STEERING WHEEL STIFFENED UP AS IF I LOST POWER STEERING, I STOPPED, CYCLED THE KEY AND THE POWER STEERING RETURNED. THERE WAS NO PRIOR WARNING OR IN DASH LIGHTS TO THIS INCIDENT. A WEEK WENT BY WITH NO INCIDENT OR SIGN OF TROUBLE. WAS REVERSING OUT OF A PARKING SPOT 7 DAYS LATER AND THE SAME PROBLEM OCCURRED. I CYCLED THE KEY AGAIN, AND THE PROBLEM WENT AWAY. I JUST LEFT THE FORD SERVICE CENTER AND AND THEY PULLED THE CODE C200D:49. SINCE THE LATEST INCIDENT, THERE HAS BEEN NO PROBLEM. I DECLINED THE REPAIRS AS THEY WERE $2200 AND I KNOW FORD HAS RECALLED PREVIOUS YEARS OF MY VEHICLE FOR THE SAME EXACT PROBLEM.
NHTSA ODI #11373216
100,000 miles · Sep 30, 2020
Electrical SystemSteering
BATTERY LIGHT COMES ON WHEEL GETS HARD TO TURN AC LOWERS AND WON'T GO ON HIGH MODE.
NHTSA ODI #11362113
Official recalls
5Nov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Consequence & remedy
Consequence: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Feb 10, 2020
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence & remedy
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Aug 25, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
May 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2010-2014 Taurus vehicles manufactured November 24, 2008, through February 28, 2014, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. When used in areas that use road salt, the license plate lamp assembly may experience an electro-chemical reaction and corrosion as a result of water intrusion.
Consequence & remedy
Consequence: This corrosion may result in a short circuit, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the license plate lamp assemblies, free of charge. The recall began on July 26, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S08. Note: Under program 14R01, Ford will notify owners in non-corrosion states, and, at the customer's request, dealers will replace the license plate lamp assembly.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗