2014 Ford Taurus

The contact owns a 2014 Ford Taurus. The contact stated that on several occasions the vehicle failed to immediately start-up. The vehicle was later driven to the local dealer who diagnosed that the fuel pump control module was faulty and needed to be replaced. The fuel pump control module was replaced but after retrieving the vehicle, while driving approximately 75 MPH, the vehicle stalled. During the failure, the message "Check Fuel Inlet" was displayed. The vehicle was towed back to the residence. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 16V621000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 140,000.

The contact owns a 2014 Ford Taurus. The contact stated while driving approximately 25 MPH, the vehicle stalled. The contact was able to pull off to the side of the roadway and restarted the vehicle. The contact stated there was no warning light illuminated. The contact stated that at other times while starting the vehicle, the engine was sputtering as if the vehicle was going to stall. The contact stated that there was no warning light illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the fuel pump was failing and needed to be replaced. The contact was made aware of NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline); however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 99,000.

The contact owns a 2014 Ford Taurus. The contact stated that the vehicle failed to start. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, where the fuel pump was replaced; however, the failure persisted. The mechanic replaced the fuel pump control module and relay, and the vehicle started. The vehicle was repaired. The dealer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline). The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 122,325.

The contact owns a 2014 Ford Taurus. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed the vehicle and determined that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 58,800. The VIN was unavailable.

The contact owns a 2014 Ford Taurus. The contact stated that while driving approximately 25 MPH, the vehicle suddenly stalled, and the engine would not restart. The vehicle was towed to the local dealer who diagnosed that the fuel pump module had failed and needed to be replaced. The fuel pump module was replaced, and the failure was remedied. The manufacturer was also notified of the failure. The contact was informed that the vehicle was not included in NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 68,000.

My vehicle engine stopped running in traffic and would not restart. I had the vehicle towed to my usual service shop. The reason the car stopped and would not restart was diagnosed as a failure of the fuel pump electric module (Ford part GA8Z 9D370 A). My service shop was advised by the Ford parts dealer that there was a recall (# 16V621000) in 2016 for that part. I contacted Ford and was advised that my vehicle VIN was not part of that recall. Do not know why. Certainly, a vehicle that stops running in traffic creates a safety hazard to that vehicle and other vehicle on the road.

TL* THE CONTACT OWNS A 2014 FORD TAURUS. THE CONTACT STATED THE VEHICLE FAILED TO START WITHOUT WARNING. THE CONTACT CALLED SHEEHY FORD OF MARLOW HEIGHTS (5000 AUTH RD, MARLOW HEIGHTS, MD 20746, (301) 298-0793) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THE FAILURE WAS LIKE THAT OF NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.

TL* THE CONTACT OWNS A 2014 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER MULTIPLE ATTEMPTS. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO KERRY FORD, INC (155 W KEMPER RD, CINCINNATI, OH 45246) WHERE THEY REPLACED THE BATTERY. LESS THEN TWO WEEKS LATER, THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT A LOW RATE OF SPEED, WITHOUT WARNING. THE VEHICLE WOULD NOT RESTART AFTER THE FAILURE AND THE CONTACT HAD THE VEHICLE TOWED BACK TO THE DEALER. THEY THEN DIAGNOSED THE VEHICLE WITH A DEFECTIVE FUEL PUMP. THE FUEL PUMP WAS REPLACED. UPON RESEARCH, THE CONTACT LINKED HIS FAILURE TO NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE CONTACT NOTIFIED THE MANUFACTURER WHO INFORMED HIM THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

TL* THE CONTACT OWNS A 2014 FORD TAURUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE KEY WAS TURNED TO THE START POSITION HOWEVER, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO BOB TOMES FORD (950 S CENTRAL EXPRESSWAY, MCKINNEY, TX 75072, (888) 485-3971) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DIVERS FUEL PUMP MODULE FAILED AND NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 194,000.

TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHEN THE CONTACT ENTERED THE VEHICLE AND PRESSED THE PUSH TO START BUTTON, THE ENGINE WOULD NOT REV. THE VEHICLE WAS TOWED TO UNIVERSITY FORD NORTH (5331 N ROXBORO ST, DURHAM, NC 27712) WHERE THEY RESET THE SYSTEM. THE FOLLOWING DAY, WHILE DRIVING OUT OF A PARKING LOT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY REPLACED THE FUEL PUMP MODULE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 79,000. THE VIN WAS UNAVAILABLE.