NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
583 reports70,000 miles · Jul 27, 2017
StructureUnknown Or OtherVisibility/wiper
THE HEADLINER HAS DETACHED FROM THE VEHICLE DESPITE ONLY 5 YEARS OLD. IT BLOCKS THE REAR WINDOW. ALSO, THE UPPER CENTER BRAKE LIGHT IS ON THE HEADLINER AND IS NOW NO OPERATING PROPERLY BECAUSE OF ITS ORIENTATION. THIS IS A MAJOR SAFETY HAZARD. FORD HAS ISSUED A TSB ON THIS. SEVERAL ATTEMPTS TO GET FORD TO REPAIR UNDER WARRAN…
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THE HEADLINER HAS DETACHED FROM THE VEHICLE DESPITE ONLY 5 YEARS OLD. IT BLOCKS THE REAR WINDOW. ALSO, THE UPPER CENTER BRAKE LIGHT IS ON THE HEADLINER AND IS NOW NO OPERATING PROPERLY BECAUSE OF ITS ORIENTATION. THIS IS A MAJOR SAFETY HAZARD. FORD HAS ISSUED A TSB ON THIS. SEVERAL ATTEMPTS TO GET FORD TO REPAIR UNDER WARRANTY OR FOR SAFETY REASONS WERE UNSUCCESFUL. IT IS VERY DISAPPOINTING. RESEARCH CONFIRMS THAT THIS WAS A POOR DESIGN WITH LIMITED LIFE ON PLASTIC MOUNTING BRACKETS. REPAIR ESTIMATED TO ALMOST $1000!
NHTSA ODI #11011104
83,156 miles · Jul 26, 2017
Electronic Stability Control (esc)Fuel/propulsion SystemPower Train
I AM DRIVING AND ALL OF A SUDDEN THE CAR GOES INTO A SAFETY MODE. THE IS WAS APPEARS TO BE A WRENCH THAT READS "SEE OWNERS MANUAL" THE ENGINE SOUNDS LIKE IT SPUTTER AND THERE IS NO ACCELERATION WHEN THE GAS IS PRESSED. I HAVE TO PULL OVER SAFELY AND RESTART MY VEHICLE AND THE PROBLEM GOES AWAY FOR ABOUT 10 MILES.
NHTSA ODI #11010868
85,000 miles · Jul 25, 2017
Fuel/propulsion System
WON'T START. CRANKS BUT WON'T START. FUEL PROBLEM. MISDIAGNOSED AS BATTERY IN MAY 2017. MISDIAGNOSED AS BATTERY AGAIN IN JUNE 2017. NOW SAME ISSUE IN JULY 2017 & WAITING TO SEE WHAT CRAP FORD TELLS ME TODAY. I HAVE REPLACED THE BATTERY TWICE IN 2 MONTHS BASED ON THE DIAGNOSIS THAT IS OBVIOUSLY INCORRECT. LOOKING ONLINE, I'M FIND…
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WON'T START. CRANKS BUT WON'T START. FUEL PROBLEM. MISDIAGNOSED AS BATTERY IN MAY 2017. MISDIAGNOSED AS BATTERY AGAIN IN JUNE 2017. NOW SAME ISSUE IN JULY 2017 & WAITING TO SEE WHAT CRAP FORD TELLS ME TODAY. I HAVE REPLACED THE BATTERY TWICE IN 2 MONTHS BASED ON THE DIAGNOSIS THAT IS OBVIOUSLY INCORRECT. LOOKING ONLINE, I'M FINDING I'M NOT THE ONLY UNHAPPY 2013 FORD TAURUS OWNER WITH THIS PROBLEM AND OTHER PEOPLE HAVE HAD TO HAVE A FUEL MODULE REPLACED. OF COURSE WHEN I TRIED TO EXPLAIN TO MY FORD DEALER THAT I REALLY DIDN'T THINK IT WAS THE BATTERY (ESPECIALLY A MONTH AFTER I REPLACED THE BATTERY) & THAT IT SEEMS TO BE A FUEL PUMP PROBLEM, THEY TOLD ME PEOPLE TRY TO DIAGNOSE THEIR CARS ALL THE TIME & I WAS WRONG & THAT'S WHAT THE CODE SAID SO THAT'S WHAT IT WAS, SO I AGREED FOR THEM TO REPLACE A ONE MONTH OLD BATTERY, I MEAN AFTER ALL, IT WAS MY FORD DEALER & THEY WOULD KNOW BETTER THAN ANYONE, YEAH RIGHT. I HAVE 85,000 MILES ON MY CAR & IT APPEARS TO BE IN THE MILEAGE RANGE WHEN OTHER PEOPLE ENCOUNTERED THIS ISSUE, BASED ON THE RESEARCH I'M DOING ONLINE. NOW FOR THE THIRD TIME IN LESS THAN 3 MONTHS, MY 2013 FORD TAURUS IS IN THE SHOP WITH THE SAME ISSUE. THIS CAR LEFT ME STRANDED 8 MILES FROM HOME THE FIRST TIME, 50 MILES FROM HOME THE SECOND TIME, AND 30 MILES FROM HOME THIS TIME. I HAVE KEPT UP WITH ALL OF THE ROUTINE MAINTENANCE ON THE VEHICLE.
NHTSA ODI #11010556
62,000 miles · Jul 24, 2017
Fuel/propulsion System
SMELLS OF FUEL INSIDE THE CAR AND RUNNING SLUGGISH. NOTICED FUEL LEAKING FROM NEAR THE FRONT OF THE GAS TANK, DRIPPING ON TO EXHAUST PIPE. HAVING IT TOWED TO LOCAL DEALER TO HAVE IT LOOKED AT.
NHTSA ODI #11010332
110,000 miles · Jul 24, 2017
Fuel/propulsion System
THE FUEL DRIVER MODULE WENT OUT WHILE DRIVING CAUSING COMPLETE LOSS OF POWER, NO POWER STEERING, BRAKES TO CONTROL THE CAR SAFELY. THIS OCCCURED ON THE FREEWAY. *TT *JS
NHTSA ODI #11010191
Mileage unknown · Jul 20, 2017
Steering
TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE EPS WARNING LIGHT FLASHED. THE CONTACT ALSO MENTIONED THAT THE POWER STEERING FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER RECOMMENDED THAT THE CONTACT TOW THE VEHICLE TO A DEALER FOR DIAGNOSIS AND STATED THAT THE VEHICLE WAS EXCLUDED …
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TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE EPS WARNING LIGHT FLASHED. THE CONTACT ALSO MENTIONED THAT THE POWER STEERING FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER RECOMMENDED THAT THE CONTACT TOW THE VEHICLE TO A DEALER FOR DIAGNOSIS AND STATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT CALLED A DEALER (DON VANCE FORD, 14897 MO-38, MARSHFIELD, MO 65706, (417) 859-2600) AND NO FURTHER DETAILS WERE AVAILABLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #11006503
50,000 miles · Jul 13, 2017
Unknown Or Other
EXHAUST FUMES INSIDE THE VEHICLE CAUSING ME TO BE SLEEPY AND SICK. MOST NOTICED WHEN DRIVING.
NHTSA ODI #11005007
108,202 miles · Jul 8, 2017
Steering
ELECTRONIC STEERING RACK FAILED
NHTSA ODI #11003779
Mileage unknown · Jun 27, 2017
Power Train
FORD TRANSFER CASE: THE PTU OF MY 2013 FORD TAURUS BEGAN TO FAIL AT 84000 MILES. IT IS IN THE SHOP AND BEING REPLACED. IT IS COSTING ME $2000 OUT OF POCKET, BECAUSE I DIDN'T EXPECT SUCH A POOR DESIGN. I STARTED HEARING A NOISE TWO WEEKS AGO AND TOOK IT TO THE DEALERSHIP TO BE DIAGNOSED (06/26/17). THANK GOD IT DIDN'T FAIL WHILE…
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FORD TRANSFER CASE: THE PTU OF MY 2013 FORD TAURUS BEGAN TO FAIL AT 84000 MILES. IT IS IN THE SHOP AND BEING REPLACED. IT IS COSTING ME $2000 OUT OF POCKET, BECAUSE I DIDN'T EXPECT SUCH A POOR DESIGN. I STARTED HEARING A NOISE TWO WEEKS AGO AND TOOK IT TO THE DEALERSHIP TO BE DIAGNOSED (06/26/17). THANK GOD IT DIDN'T FAIL WHILE I WAS ON THE HIGHWAY!
NHTSA ODI #11001674
50,000 miles · Jun 25, 2017
Steering
THE VEHICLE'S ELECTRIC POWER ASSIST STEERING FAILED IN MOTION.
NHTSA ODI #11001248
Official recalls
9Feb 10, 2020
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence & remedy
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Aug 25, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Dec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Jun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence & remedy
Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Jan 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2013 Ford Taurus vehicles manufactured December 1, 2009, to July 31, 2010, and 2011-2013 Lincoln MKS vehicles manufactured June 1, 2011, to October 31, 2011. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
Consequence & remedy
Consequence: If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Remedy: Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began March 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S02.
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
May 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2010-2014 Taurus vehicles manufactured November 24, 2008, through February 28, 2014, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. When used in areas that use road salt, the license plate lamp assembly may experience an electro-chemical reaction and corrosion as a result of water intrusion.
Consequence & remedy
Consequence: This corrosion may result in a short circuit, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the license plate lamp assemblies, free of charge. The recall began on July 26, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S08. Note: Under program 14R01, Ford will notify owners in non-corrosion states, and, at the customer's request, dealers will replace the license plate lamp assembly.
Jun 26, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.
Consequence & remedy
Consequence: If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.
Remedy: Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall began on August 2, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.
May 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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