2013 Ford Taurus

steering gear locked up and could not turn steering wheel. happened 3 different times over several months. did this on start up of vehicle not while driving fortunately.warning light came on warning of power assist steering failure. took to Ford dealer to fix and said my vin # not on recall list and would not cover repair though thousands of other 2013 Ford Taurus are . still at dealer now and will cost over $3000 to fix

The contact owns a 2013 Ford Taurus. The contact stated while driving at various speeds and turning the steering wheel to the left or the right, the contact heard an abnormal sound. The contact stated there was no warning light illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the electric power steering assist had started to fail and needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the front suspension was bouncing every time the contact drove or any deformity in the road surface. The contact had taken the vehicle to another independent mechanic who diagnosed the vehicle and determined that the driver’s and passenger’s side shock absorbers needed to be replaced. The vehicle was repaired. The contact reported that the failure had reoccurred. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 126,000.

The vehicle has remote that cuts off the car and payments are not the issue. People are passing around the remote and putting people lives in danger. The shuts off multiple times comes from a device in the exhaust. They repetitive car getting shut off for extra money to mechanic associated with latest dealership or state of Wisconsin.

Started my car up then put it in drive, when my traction control light turned on, and my power steering assist light also turned on my dashboard as I was driving out of my on street parking spot. I lost all power to my steering wheel , and was unable to turn it so I could attempt to safely move back over to far right lane, as I was in downtown traffic. This is so scary and terrifying. It's my second car ever which I worked really hard for. I tried to turn car off, and restart it like Google said, but it was the same loss of steering. The car is sitting at my parents house.

MY POWER STEERING COMPLETELY WENT OUT WITH ALMOST NO STEERING CAPABILITIES, AND IS AVAILABLE FOR INSPECTION IF NEEDED. WE WERE TRAVELING UPP A HILL AROUND 20-25 MPH AT A SLIGHT CURVE, WHILE IN THE MID CURVE OUT OF NO WHERE MY STEERING WHEEL HARDENED AND JOLTED THE VEHICLE TO THE RIGHT ON ITS OWN WITH NO CONTROL WHATSOEVER. OUR SAFTEY WAS PUT AT RISK BECAUSE WE WERE AT A CLIFFS EDGE AND WERE ONLY FEET CLOSE FROM GOING OVER. MECHANIC CONFIRMED POWER STEERING GEAR OR MODUE ISSUE THERE WERE NO WARNING SIGNS PRIOR

The contact owns a 2013 Ford Taurus. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel was difficult to turn. Additionally, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was unofficially diagnosed with power steering failure. The vehicle was not repaired; however, the contact was advised to contact the dealer for assistance. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 178,000.

The contact’s daughter owns a 2013 Ford Taurus. The contact stated that on several occasions while making left or right turns, the steering wheel became stiff. The contact stated that the vehicle was equipped with an electric power steering assist. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.

My former employer Municipal Utilities/City of Poplar Bluff manager TF, added an air tag or tracking device to my [XXX] Mother's car, who is a retired DOI employee. He also remotely updated the audio system. I spoke to the service Manager at the Poplar Bluff, MO Ford dealership and he said the audio system should not be updated. When he updated the system, my Mother had to replace the battery on the car and now the audio lights on the radio stay on and the Bluetooth and wifi is constantly searching for a connection, which it did not do before TF messed with it. TF done this to my personal Chevy Malibu as well, which led to its decommission, leaving me stranded on the side of [XXX], west of Ellsinore, MO, where there was no cellphone service and in the middle of a very bad thunderstorm. TF was using said device to track me after working hours or when I was using my own personal sick/vacation time, which he and his cousin [XXX] used in my wrongful termination. About 30 minutes before I got ready to leave for lunch or get ready to leave for the day, I would watch him go to the door to make tracking device active/wake up. He was monitoring/redirecting mine and my Mother's phone calls and internet traffic as well. This is illegal as well as an invasion of privacy, that ANY ADULT should not be a part of. In my opinion it looks worse for a government employee doing it, when they know better. TF's supervisors knew what was going on too, as well as all of the girls that I worked with, but did not try to stop TF's infringement on my civil rights. This invasion of privacy started around June and continued after my termination as well. I know of 2 other former employees of the City that have had the same exact problems too. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)