2013 Ford Taurus

THE 2013 FORD TAURUS WAS STALLING INTERMITTENTLY AND TAKEN TO THE GARAGE WHERE THE DIAGNOSTIC CODE SHOWING UP WAS P0627, WHICH POINTS TO A FUEL PUMP MODULE FAILURE HAD OCCURRED. THIS SEEMS LIKE THE SAME ISSUE AS SHOWN IN NHTSA CAMPAIGN NUMBER: 16V621000 BUT DID NOT INCLUDE MY 2013 TAURUS AND SEEMS THAT IT SHOULD HAVE. SUMMARY FROM NHTSA CAMPAIGN NUMBER 16V621000: FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2013-2015 FORD TAURUS, FORD FLEX, LINCOLN MKS AND LINCOLN MKT VEHICLES EQUIPPED WITH 3.5L GTDI ECOBOOST ENGINES AND 2013-2015 FORD TAURUS POLICE INTERCEPTOR VEHICLES. A COMPONENT WITHIN THE FUEL PUMP ELECTRIC MODULE (PEM) MAY OVERHEAT CAUSING A LOSS OF ELECTRICAL POWER TO THE FUEL PUMP. FORD RECALL NUMBER FOR THIS WAS 16S31.

STEERING BECOMES DIFFICULT WHILE DRIVING THE VEHICLE IN COLD WEATHER. VEHICLE WAS ALLOWED TO WARM UP FOR APPROXIMATELY 10 MINUTES BEFORE BEING DRIVEN ON CITY STREETS AS WELL AS HIGHWAY. ALL FORMS OF TURNING THE WHEEL (EITHER TURNING ONTO A DIFFERENT STREET IN THE CITY OR A LANE CHANGE ON THE HIGHWAY) WERE DIFFICULT TO DO DUE TO A LACK OF ASSISTANCE FROM THE ELECTRONIC STEERING ASSIST SYSTEM.

WHILE DRIVING ON HIGHWAY OVER 60 MPH, ON OCTOBER 18, 2019 AT APPROXIMATELY 19:30 CALIFORNIA TIME, WRENCH SYMBOL APPEARED, AND I LOST ACCELERATION. THERE COULD HAVE BEEN A TERRIBLE ACCIDENT, BUT I HAD DIFFICULT TIME TO PULL OVER. DIAGNOSIS SHOWN THAT THROTTLE ACTUATOR A CONTROL SYSTEM ' STUCK OPEN. ON OCTOBER 19, 2019 AT 13:39 CALIFORNIA TIME, I CALLED FORD AND ASKED THEM TO REPLACE THE DEFECTIVE PART AT THE EXPENSE OF THE COMPANY, REGARDLESS OF WARRANTY BECAUSE THIS PART IS SENSITIVE AND RELATED TO PUBLIC SAFETY AND SHOULD NOT BE MALFUNCTIONING UNDER ANY CIRCUMSTANCES. FORD REPRESENTATIVE ASKED ME TO GO TO THE NEAREST DEALERSHIP AND KEEP THE RECEIPT IN THE HOPE THAT I WILL BE REIMBURSED IN THE FUTURE IF THE SAME ISSUE HAPPENS WITH OTHERS, SO I DID THAT. ON OCTOBER 25 AT 08:44 CALIFORNIA TIME, I CALLED AGAIN FORD COMPANY AND ASKED THEM TO DELIVER MY MESSAGE TO THE EXECUTIVE DIRECTOR IN ORDER TO TAKE THE APPROPRIATE ACTION. FORD REPRESENTATIVE REPEATED WHAT WAS PREVIOUSLY SAID AND GAVE ME A CASE NUMBER: CAS/24590915. SO FAR, THERE IS NO RESPONSE. I FOUND, THROUGH MY ONLINE BROWSING, THAT THERE ARE A LOT OF COMPLAINTS ABOUT THIS SAME THROTTLE BODY PROBLEM. I RESPECTIVELY REQUEST YOU TAKE THIS ISSUE IN YOUR CONSIDERATION BEFORE SOMEONE GET HURT. THE APPROXIMATE FAILURE MILEAGE WAS 34,900.

ON 12/11 AT 2:30PM POWER STEERING FAILED WITHOUT WARNING 5 MINUTES AFTER STARTING AND TURNING RIGHT ONTO JOHNNIE DODDS (CITY STREET). WARNING MESSAGE APPEARED INDICATING POWER STEERING FAILURE. DROVE SEVERAL MILES, PARKED AND SHUT OFF CAR. RESTARTED ABOUT 10 MINUTES LATER AND NO PROBLEMS SINCE. HAVE DRIVEN ABOUT 35 MILES WITH NO PROBLEMS. CONCERNED FOR SAFETY OF SUDDEN STEERING FAILURES IN FUTURE. FORD SERVICE ADVISOR AT JONES FORD INDICATED THAT THEY PROBABLY WOULDN'T FIND ANYTHING WRONG SINCE THEY CAN'T RECREATE THE PROBLEM.

THE POWER STEERING SYSTEM WILL SUDDENLY GO OUT WITHOUT WARNING. THE DASH SHOWS A POWER STEERING FAULT CODE. TO CLEAR THE ISSUE, THE VEHICLE HAS TO BE PUT INTO PARK, IGNITION TURNED OFF AND BACK ON. TENDS TO HAPPEN MOST OFTEN WHEN IT IS HOT OUTSIDE (NOT SURE WHY) AND TYPICALLY AT LOWER SPEEDS. THIS HAS BEEN OCCURRING FOR MONTHS AND I HAVE NOT SEEN A RECALL ON MY PARTICULAR VIN ALTHOUGH THERE ARE REPORTS OF THE SAME MAKE/MODEL HAVING THE ISSUE.

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT'S GIRLFRIEND STATED THAT SHE EXPERIENCED COMPLETE POWER ASSIST FAILURE WHILE OPERATING THE VEHICLE. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAULT WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THEY WERE UNABLE TO DIAGNOSE THE VEHICLE. THE MECHANIC DISCOVERED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), WHICH HE ASSOCIATED WITH THE FAILURE. THE VEHICLE WAS TOWED TO GOSCH FORD TEMECULA (26895 YNEZ RD, TEMECULA, CA 92591, (951) 708-9148) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAS BEEN REPAIRED.*BF CONSUMER STATED WHILE DRIVING ON A HIGHWAY WENT THROUGH A STOP LIGHT, WAS NOT ABLE TO TURN THE WHEEL AND HAD LOCKED UP.*JB

2013 TAURUS W/ 82,000 MI -IN MY DRIVEWAY, I TURNED ON CAR, GOT THE POWER STEERING ASSIST LIGHT, AND NO STEERING CONTROL - DOESN'T TURN EITHER WAY. THERE IS A RECALL FOR THIS PROBLEM ON THE 2013 TAURUS, BUT NOT ON MY VIN. I CALLED FORD 1-866-436-7332, WAS GIVEN A CASE NUMBER AND TOLD TO HOLD ON TO REPAIR RECEIPTS IN THE CASE A NEW RECALL IS ISSUED AND MY VIN IS INCLUDED. I'M NOT VERY HOPEFUL I WILL EVER GET REIMBURSED. I HAVEN'T REPAIRED IT YET, BUT WILL HAVE TO SINCE I NEED MY CAR. I'M TERRIFIED OF THE COST TO REPAIR.