2013 Ford Taurus

I WENT TO GET MY TWO LOWER CONTROL ARMS TO BE REPLACED. AND MY MECHANIC SAID THAT THERE WAS A RECALL ON MY VEHICLE ON MY RACK AND PINION. SO I TOOK IT TO TWO DIFFERENT FORD DEALERSHIPS AND THEY SAID THAT WANTED OVER $150 TO EVEN LOOK AT IT AND TELL ME IF IT WOULD THROW ANY CODES. BUT IF YOU JUST DROVE THE CAR YOU CAN TELL SOMETHING IS STILL WRONG WITH IT. I'M SCARED.

I TOOK MY CAR TO A LOCAL SHOP FOR LOWER CONTROL ARMS. THE SHOP MANAGER CALLED AND TOLD ME THAT THERE WAS A RECALL ON MY CAR. SO I TRIED TO CONTACT 2 DIFFERENT FORD DEALERSHIPS. NEITHER ONE WANTS TO EVEN LOOK AT IT. THE DEALERSHIPS WANTED OVER $150 TO LOOK AT THE RECALL ISSUE. I AM HAVING TROUBLE WITH THE STEERING. THE CAR DOES NOT WANT TO DRIVE STRAIGHT. MY CAR IS A 2013 AND HAS AROUND 143,000 MILES ON IT.

MY 2103 FORD TAURUS LOST THE POWER STEERING WHILE MY WIFE WAS DRIVING YESTERDAY ON A COUNTY ROAD WHILE ATTEMPTING TO MAKE A TURN. LUCKILY SHE WAS ABLE TO FIGHT THE STEERING BY MUSCLING IT TO GET THE CAR UNDER CONTROL AND OFF THE ROAD. TWO NOTICES NOW APPEAR ON THE DASH. 1. POWER STEERING ASSIST FAULT AND 2. SERVICE ADVANCE TRACK. I HAVE BEEN TOLD THAT MANY FORD VEHICLES INCLUDING MANY BUT NOT ALL 2013 FORD TAURUS HAVE BEEN RECALLED AND REPAIRED UNDER WARRANTY FOR THIS KNOWN SAFETY CONDITION, HOWEVER THE LOCAL FORD DEALER TELLS ME THAT MY VIN NUMBER IS NOT COVERED BY THIS RECALL. I FEEL THAT SINCE THIS IS A VERIFIED KNOWN PROBLEM AND A RECALL NOTICE FOR THIS PROBLEM EXISTS THAT ALL 2013 FORD TAURUS WITH THIS KNOWN CRITICAL SAFETY ISSUE SHOULD ALSO BE INCLUDED WITH THE RECALL. I THINK THAT THE RECALL # IS 15S18.

WHEN YOU START THE CAR, OCCASIONALLY A CODE COMES UP POWER STEERING ASSIST DEFAULT AND THE STEERING WHEEL LOCKS. THERE IS A RECALL 15S18 FOR THIS PROBLEM FOR MY EXACT CAR, MAKE, MODEL, AND YEAR. HOWEVER WHEN I HAVE THE VIN NUMBER CHECKED, MY LOCAL FORD DEALERSHIP ( LITHIA SPRINGS,GA) SAY MY CAR IS NOT INCLUDED IN THIS RECALL. MY CAR IS HAVING THE EXACT PROBLEM THE RECALL IDENTIFIES, BUT FORD WILL NOT PAY FOR IT BECAUSE MY VIN NUMBER IS NOT IN THE RECALL. MY MECHANIC IDENTIFIED THE RECALL AND THE EXACT PROBLEM WITH MY CAR. I HAVE NOT RECEIVED A LETTER AND I WENT TO MY LOCAL FORD DEALERSHIP AND THEY SAID MY CAR WAS NOT INCLUDED IN THE RECALL AFTER CHECKING MY VIN NUMBER AND HAS NOT BEEN REPAIRED PREVIOUSLY FOR THIS PROBLEM. I AM FRUSTRATED BECAUSE I AM HAVING THE EXACT PROBLEM THE RECALL DESCRIBES AND I AM FEARFUL OF DRIVING THE CAR BECAUSE RECENTLY THE CAR STOPPED IN MY SUBDIVISION WHEN I WAS TURNING ON TO THE MAIN ROAD. THAT IS, THE STEERING WHEEL LOCKED AND I HAD TO TURN THE CAR OFF AND RESTART IT. THIS HAS ONLY HAPPENED IN THE PAST WHEN I INITIALLY STARTED THE CAR-IN MY DRIVEWAY. MY MECHANIC HAS SAID IT IS 'THE STEERING CONTROL MOGEAL FAULT & THE STEERING ANGEL FAULT' AND THE RECALL SPECIFICALLY DESCRIBES 'THE AFFECTED VEHICLES HAVE ELECTRIC POWER STEERING ASSIST SYSTEM THAT MAY SHUT DOWN AS RESULT OF A STEERING MOTOR SENSOR FAILURE. CONSEQUENCE: IF THE VEHICLE EXPERIENCES A LOSS OF POWER STEERING ASSIST, EXTRA STEERING EFFORT WILL BE REQUIRED AT LOWER SPEEDS, INCREASING THE RISK OF A VEHICLE CRASH'.THIS ALSO CAN HAPPEN ON THE ROAD AND CAUSE A POTENTIALLY SERIOUS ACCIDENT. WE CANNOT DRIVE THE CAR NOW BECAUSE WE ARE AFRAID WE WILL BE KILLED OR MAIMED IF IT HAPPENS OUTSIDE OF OUR SUBDIVISION. PLEASE HELP.

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE POWER STEERING FAILED TO OPERATE AS A POWER STEERING WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE CONTACT HAD YET TO TAKE THE VEHICLE TO A DEALER OR INDEPENDENT MECHANIC TO HAVE THE VEHICLE DIAGNOSED OR SERVICED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 129,000.

MY WARNING LIGHT SHOWING "POWER STEERING ASSIST FAULTY" SHOWED UP ABOUT A MONTH AGO ON MY DASH, I COULDN'T STEER LEFT OR RIGHT. THE WHEEL WAS VERY HARD AND SCARY TOO. I CUT OFF THE ENGINE AND RESTARTED, AND THE WARNING WENT AWAY. SAME MONTH, ANOTHER WARNING SHOWED UP SAYING "SERVICE ADVANCE TRAC" AND WENT OFF BY ITSELF. TWO DAYS AGO THE 29TH OF SEPTEMBER, 2020 I DROVE MY VEHICLE TO WORK. AT 17:05 I LEFT WORK AND STARTED MY ENGINE, I GOT ON THE INTERSTATE AND BOTH LIGHTS CAME BACK AT THE SAME TIME. POWER STEERING ASSIST FAULTY, AND SERVICE ADVANCE TRAC WARNING BOTH CAME ON. I COULDN'T STEER LEFT OR RIGHT, NEITHER COULD I USE THE BLINKER. THESE WAS THE MOST SCARIEST MOMENT OF MY LIFE AS I ALMOST CRASHED MY CAR. I DEPLOYED MY BEST DRIVING SKILL TO GET MY VEHICLE HOME WITHOUT KILLING MYSELF OR HURTING ANYONE. I MADE IT SAFE TO MY PARKING LOT, TURNED OFF MY THE ENGINE AND STARTED IT AGAIN, THE FAULT WAS STILL THERE, THE STEERING IS VERY HARD TO TURN LEFT OR RIGHT. DEALERSHIP SAID IT'S MY POWER STEERING MOTOR (RACKET PINION) AND HAVE TO BRING IT IN FOR REPLACEMENT. THE COST OF REPLACEMENT IS RIDICULOUSLY HIGH AND I CANNOT AFFORD IT. I HAD OTHER PROFESSIONALS LOOK AT IT, THEY DIAGNOSED SAME THING. MY VEHICLE IS TOO YOUNG TO HAVE SUCH LIFE THREATENING MALFUNCTION. LOTS OF COMPLAINANTS HAVE EXACT SIMILAR SITUATION FROM THE RESEARCH I'VE MADE. COST OF FIXING MY CAR WOULD BREAK MY BANK. I DON'T HAVE IT AND LEFT WITH NO OPTION BUT TO LEAVE THE CAR IN MY PARKING LOT UNTIL I CAN FIGURE WHAT TO DO WITH IT. IF FORD IS MAKING VEHICLE TO KILL US, WE NEED TO KNOW SO WE CAN AT LEAST INCREASE OUR LIFE INSURANCE AND BUY CASKET WAITING TO DIE ALL BECAUSE WE BOUGHT OUR OWN DEATH. THIS IS THE SCARIEST DRIVING EXPERIENCE EVER. NOW I HAVE NO VEHICLE, BUT LEFT WITH OPTIONS OF RENTALS AND DOING WHATEVER IT TAKES TO GET TO WORK. NOT NICE AT ALL.

MY VEHICLE STEERING WHEEL LOCKED UP AND BECAME VARY HARD TO TURN 2 MONTHS AGO AND THE FORD DEALERSHIP IS TELLING ME I DO NOT HAVE A RECALL ON THAT. I LOOKING AT EVERY ONE WITH THE SAME CAR GETTING THERE STEERING PROBLEM FIXED BUT MINES. I FOUND THE CODE WHICH IS 15S18 AND I STILL CAN NOT GET MY STEERING WHEEL FIX. THIS THE FIRST FORD I EVER HAD AND WILL BE THE LAST.

THE 2013 TAURUS HAS RIGHT AT 60,000 MILES ON IT AND IS MAINTAINED REGULARLY AT THE LOCAL DEALERSHIP. I'VE NEVER BEEN NOTIFIED OF THIS RECALL FOR THE STEERING EPAS SYSTEM FAILING, BUT IT HAPPENED LAST WEEK. WITHOUT NOTICE OR WARNING, AS WE BACKED OUT OF THE GARAGE, THE VEHICLE LOST POWER STEERING CAPABILITY AND TURNING IT OFF AND RESTARTING DID NOT FIX THE ISSUE. AS I PULLED BACK IN THE STABILITY CONTROL WARNING LIGHT CAME ON INDICATING FAILURE OF THAT SYSTEM AS WELL.