2013 Ford Taurus

The contact owns a 2013 Ford Taurus. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle was able to restart after several attempts. The check engine warning light was illuminated. The vehicle was not taken to the dealer nor an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 13V227000 (Fuel System, Gasoline); however, the VIN was included, but the vehicle had already been repaired in 2014. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

The contact owns a 2013 Ford Taurus. The contact stated while driving 30 MPH, there was a fuel odor inside the vehicle while using the heater. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 125,000.

The contact owns a 2013 Ford Taurus. The contact stated while the vehicle was parked at the residence, she was unable to start the vehicle. Additionally, there was an abnormal burning electrical odor. There was no warning light illuminated. The vehicle was not taken to an independent mechanic or dealer to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 128,000.

The contact owns a 2013 Ford Taurus. The contact stated that the check engine warning lights was illuminated. The vehicle was diagnosed but not yet repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V812000 (Fuel System, Gasoline) however, the vin was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 177,000.

The contact owns a 2013 Ford Taurus. The contact stated that they attempted to start the vehicle after the vehicle had been parked however, the vehicle failed to start-up. The vehicle revved for 10-15 seconds but failed to start. During the failure, the key ceased in the ignition until the engine stopped revving. The contact was then able to remove the key from the ignition. The contact stated the failure recurred twice. The vehicle was towed to a certified mechanic who diagnosed that the fuel pump failed and needed to be replaced. The contact then had the vehicle towed to the dealer who confirmed the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 85,251.

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS WITH THE CHECK ENGINE WARNING LIGHT FLASHING INTERMITTENTLY. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE) WHICH SHE LINKED TO HER FAILURE. THE CONTACT CALLED KENT PARSONS FORD (1400 SHEPHERDSTOWN RD, MARTINSBURG, WV 25404) WHERE SHE WAS INFORMED THAT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND WAS GIVEN THE SAME INFORMATION AS THE DEALER. THE MANUFACTURER THEN REFERRED THE CONTACT TO NHTSA FOR FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 174,000.

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 50 MPH, THE ENGINE STALLED AND THE VEHICLE COASTED TO A STOP ON THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO THE DEALER (TOWN EAST FORD, 18411 LYNDON B JOHNSON FWY, MESQUITE, TX 75150, (972) 584-9140) WHERE THE FUEL PUMP MODULAR AND RELAY WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO CHRISTIAN BROTHERS AUTOMOTIVE GRANBURY (3809 E U.S. HWY 377, GRANBURY, TX 76049, 817-776-4212) WHERE THE TECHNICIAN PERFORMED A DIAGNOSTIC TEST AND REPLACED THE FUEL PUMP RELAY. A MONTH LATER, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE FUEL PUMP MODULE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 35,653. *TR

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 75 MPH, THE VEHICLE LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS TRAVELING OUT OF TOWN SO THE VEHICLE WAS TOWED TO AN UNKNOWN LOCAL DEALER. THE DEALER DIAGNOSED THAT THE FUEL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. *TT *TR

VEHICLE STALLS AND HIGH SPEEDS AND GOES INTO "LIMP MODE" WHERE VEHICLE LOSES ALL POWER AND ACCELERATION. VEHICLE IMMEDIATELY BEGINS TO DECELERATE IN TRAFFIC CAUSING A VERY DANGEROUS AND HAZARDOUS SITUATION FOR THE DRIVER AND OTHER VEHICLES. THIS HAS NOW HAPPENED 8 TIMES IN MY TAURUS 5 OF WHICH WAS IN THE INTERSTATE IN EXCESS OF 70MPH. *TT CONSUMER STATED ISSUE WAS NOT RELATED TO THE FUEL PUMP, ISSUE WAS CAUSED BY THE FAULTY THROTTLE BODY. WARRANTY DID NOT COVER THE PART AND CONSUMER ENDED UP PAYING OUT OF POCKET FOR THE REPAIR. UPDATED 7/25/18*JB *TR