NHTSA owner reports · September 18, 2026 snapshot.
Fuel/propulsion System complaints
96 reportsClear category filter60,000 miles · Dec 12, 2018
Fuel/propulsion System
I WENT TO MALL CAME OUT AND CAR WOULD NOT START. TOWED TO WEBB FORD NEXT DAY AND MECHANIC SAID FUEL PUMP ELECTRIC MODULE (PEM) OVERHEATED CAUSING LOSS OF POWER TO FUEL PUMP. A LOSS OF POWER TO THE FUEL PUMP WILL CAUSE THE ENGINE TO STALL OR PREVENT THE VEHICLE FROM STARTING, INCREASING THE RISK OF A CRASH. COST TO FIX WAS 400.0…
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I WENT TO MALL CAME OUT AND CAR WOULD NOT START. TOWED TO WEBB FORD NEXT DAY AND MECHANIC SAID FUEL PUMP ELECTRIC MODULE (PEM) OVERHEATED CAUSING LOSS OF POWER TO FUEL PUMP. A LOSS OF POWER TO THE FUEL PUMP WILL CAUSE THE ENGINE TO STALL OR PREVENT THE VEHICLE FROM STARTING, INCREASING THE RISK OF A CRASH. COST TO FIX WAS 400.00.
NHTSA ODI #11160995
70,000 miles · Nov 28, 2018
Fuel/propulsion System
TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (WESTFIELD FORD, 6200 S. LAGRANGE RD, COUNTRYSIDE, IL) WHERE IT WAS DIAGNOSED THAT THE FUEL CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE MODULE WAS REPLACED AND THE FAILURE WAS REMED…
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TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (WESTFIELD FORD, 6200 S. LAGRANGE RD, COUNTRYSIDE, IL) WHERE IT WAS DIAGNOSED THAT THE FUEL CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE MODULE WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
NHTSA ODI #11154453
77,000 miles · Nov 19, 2018
Electrical SystemElectronic Stability Control (esc)Fuel/propulsion System
THE ENGINE JUST STALLS WITHOUT ANY WARNING WHILE DRIVING AND WILL NOT RESTART FOR AWHILE. I CALLED FORD, BUT THE LADY TOLD ME THEY ARE NOT TECHNICIANS AT THE CALL CENTER SO THEY CAN'T ASSIST; EVEN AFTER I TOLD THEM THAT I TOOK THE CAR TO A FORD DEALERSHIP AND THEIR SCANNING DIDN'T REVEAL ANYTHING. THE ISSUES HAPPENS 5 TIMES OVE…
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THE ENGINE JUST STALLS WITHOUT ANY WARNING WHILE DRIVING AND WILL NOT RESTART FOR AWHILE. I CALLED FORD, BUT THE LADY TOLD ME THEY ARE NOT TECHNICIANS AT THE CALL CENTER SO THEY CAN'T ASSIST; EVEN AFTER I TOLD THEM THAT I TOOK THE CAR TO A FORD DEALERSHIP AND THEIR SCANNING DIDN'T REVEAL ANYTHING. THE ISSUES HAPPENS 5 TIMES OVER TWO MONTHS.
NHTSA ODI #11152630
80,000 miles · Nov 9, 2018
EngineFuel/propulsion System
ENGINE WILL TURN OVER HOWEVER WILL NOT START AS IF IT IS STARVED FOR FUEL OR NO SPARK
NHTSA ODI #11150310
31,000 miles · Nov 9, 2018
EngineFuel/propulsion System
I WAS WORKING WITH SOMEONE TO GET REIMBURSED FOR THIS. HIS NAME WAS DONTE KIRKSEY. I HAVE ALL EMAILS . I HAD A FAILED PART THAT MADE MY CAR COMPLETEY STOP WHILE I WAS DRIVING. TBEY REALIZED IT WAS FORDS FAULT WAS SUPPOSE TO REIMBURSE US 700. AND STILL HAVENT HEARD BACK
NHTSA ODI #11150292
136,000 miles · Nov 9, 2018
EngineFuel/propulsion SystemSteering
MY FIRST PROBLEM WAS THE FUEL PUMP. THE SECOND WAS THE POWER STEERING. NOW I AM HAVING AN ENGINE PROBLEM THAT I AM WAITING ON A MECHANIC TO CHECK.
NHTSA ODI #11150283
90,000 miles · Nov 7, 2018
Fuel/propulsion System
WHILE DRIVING MY CAR WOULD CUT OFF. IT WOULD TRY TO START BUT NOT TURN OVER ALL THE WAY. AFTER A COUPLE OF HOURS THE CAR WOULD RESTART.I TOOK THE CAR TO THE DEALERSHIP TO FIND OUT IT WAS MY FUEL PUMP CONTROL MODULE. WHICH I SEE HAS BEEN RECALLED IN OTHER VEHICLES LIKE MINE.
NHTSA ODI #11149895
Mileage unknown · Oct 29, 2018
Fuel/propulsion System
CAR STALLS AND CUTS OFF WITHOUT WARNING WHILE DRIVING. IT LOSES ALL POWER AND SHUTS DOWN.IT HAS HAPPENED SERVERAL TIMES PERIODICAL ON A CITY STREET AS WELL AS ON THE HIGHWAY WHILE CAR IS IN MOTION.THERE IS ALSO A PROBLEM WITH SMELLING GAS FUMES INSIDE THE CAR WHEN THIS HAPPENS.
NHTSA ODI #11143906
106,000 miles · Sep 17, 2018
Electrical SystemFuel/propulsion System
THE DRIVER SIDE AND PASSENGER SIDE DOOR LOCKS DO NOT WORK WITH THE KEY FOB. AT TIMES THEY APPEAR TO BE LOCKED, BUT ARE NOT. THIS OCCURRED AFTER A RECALL WHERE THE INTERIOR DOOR HANDLES WERE REPLACED. IT DID NOT DO IT AT THE DEALERSHIP SO IT COULD NOT BE FIXED UNDER WARRANTY. NOW MY CAR WILL NOT START. IT STARTED, THEN DIED AND …
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THE DRIVER SIDE AND PASSENGER SIDE DOOR LOCKS DO NOT WORK WITH THE KEY FOB. AT TIMES THEY APPEAR TO BE LOCKED, BUT ARE NOT. THIS OCCURRED AFTER A RECALL WHERE THE INTERIOR DOOR HANDLES WERE REPLACED. IT DID NOT DO IT AT THE DEALERSHIP SO IT COULD NOT BE FIXED UNDER WARRANTY. NOW MY CAR WILL NOT START. IT STARTED, THEN DIED AND IT CRANKS, BUT DOES NOT START. EVENTUALLY THE BATTERY DIES. IT ACTS LIKE IT IS NOT GETTING FUEL. THE FUEL PUMP ASSEMBLY WAS REPLACE (13S04) IN JULY OF 2014. THERE IS A RECALL OF THE FUEL PUMP CONTROL MODULE (16S31) FOR CARS 201301015, BUT MINE IS NOT ONE OF THEM. IT SHOULD BE!
NHTSA ODI #11129811
78,550 miles · Sep 10, 2018
EngineFuel/propulsion SystemPower Train
VEHICLE QUIT ACCELERATING WHILE DRIVING DOWN A PAVED 45 MPH ROAD, WRENCH SYMBOL APPEARED ON THE DASH AND ENGINE RAN ROUGH. ACCORDING TO THE OWNERS MANUAL THE WRENCH SYMBOL INDICATES THAT THE VEHICLE WENT INTO REDUCED POWER MODE. HAD IT TOWED TO THE SHOP AND IT STARTED AND RAN NORMAL FOR HIM. THERE WERE NO ACTIVE, PENDING,OR MEMO…
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VEHICLE QUIT ACCELERATING WHILE DRIVING DOWN A PAVED 45 MPH ROAD, WRENCH SYMBOL APPEARED ON THE DASH AND ENGINE RAN ROUGH. ACCORDING TO THE OWNERS MANUAL THE WRENCH SYMBOL INDICATES THAT THE VEHICLE WENT INTO REDUCED POWER MODE. HAD IT TOWED TO THE SHOP AND IT STARTED AND RAN NORMAL FOR HIM. THERE WERE NO ACTIVE, PENDING,OR MEMORY CODES IN THE COMPUTER SYSTEM. IT WAS DRIVEN 50 MILES WITH NO OTHER PROBLEM OCCURRING DURING THE TEST DRIVES. THERE ARE NO RECALLS ON THIS VEHICLE FOR THIS VERY DANGEROUS CONDITION EVEN THOUGH THERE ARE MANY DOCUMENTED CASES OF THE EXACT SAME PROBLEM.
NHTSA ODI #11128483
Official recalls
9Feb 10, 2020
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence & remedy
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Aug 25, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Dec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Jun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence & remedy
Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Jan 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2013 Ford Taurus vehicles manufactured December 1, 2009, to July 31, 2010, and 2011-2013 Lincoln MKS vehicles manufactured June 1, 2011, to October 31, 2011. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
Consequence & remedy
Consequence: If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Remedy: Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began March 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S02.
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
May 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2010-2014 Taurus vehicles manufactured November 24, 2008, through February 28, 2014, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. When used in areas that use road salt, the license plate lamp assembly may experience an electro-chemical reaction and corrosion as a result of water intrusion.
Consequence & remedy
Consequence: This corrosion may result in a short circuit, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the license plate lamp assemblies, free of charge. The recall began on July 26, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S08. Note: Under program 14R01, Ford will notify owners in non-corrosion states, and, at the customer's request, dealers will replace the license plate lamp assembly.
Jun 26, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.
Consequence & remedy
Consequence: If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.
Remedy: Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall began on August 2, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.
May 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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