2013 Ford Taurus

The contact's daughter owns a 2013 Ford Taurus. The contact stated while driving approximately 55 MPH, the vehicle stalled. The vehicle was not able to be restarted and veered to the side of the road. The vehicle was towed to an independent mechanic where the contact was informed that the engine and valves needed to be replaced. The contact stated that the cause of the failure was due to the water pump not operating as needed, and that antifreeze had intruded into the engine oil. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 149,000.

On 7/31/2022, and also about a month ago, my 2013 Ford Taurus Limited stalled out while driving and the wrench light came on. The car limped along until I could pull it over, but this could have been serious as I was on the highway doing 65mph just 2 minutes prior to it. It stalled coming up the upramp here in Phoenix. I got it into the parking lot, and gave it gas and nothing at all, the engine just sputtered as the wrench light was on. I turned it off for 2 minutes, and restarted and able to get home 4 minutes away. This is the 2nd time this has now happened, and this is a huge safety concern. Ford Taurus had recalls on the Powertrain Control Module for other years of the Taurus, but I do not want to pay for this fix as this is a Ford safety issue for my model year 2013. I could have caused an accident on the highway if this stalled like this. Who do I contact to get this looked at. I can almost guarantee it is the powertrain control module as I see it online recalled and exact same issues. This car onl has 70k miles on it and in great condition, serviced all the time. Please let me know whom I may contact to resolve this safety issue? Should I call my local Ford dealership, but I think they charge $200 for scan of the car. Thank yo for your time. Brian Maltese 480-577-1456

I believe there is a an unissued recall for my Engine type. The cost to replace a water pump exceeds normal circumstances due to Ford engineers placing the water pump inside of the engine instead of outside making it a $2000 to $5000 job instead of a $200 job. Instead of a water pump simply leaking onto the ground while mounted outside of the Engine the way they have designed it it leaks into the engine and causes the engine to fail due to Engine coolant leaking into the engine through the water pump.

RIVERTOWN FORD HAS CLAIMED TO INSPECT THE REAR TOELINK AND COULD NOT HAVE CONSIDERING I'VE FELT THE REAR END TRAILING FROM TIME TO TIME AND NOTICED UPON INSPECTION DEPLOYED BY MYSELF VISUALLY THAT THE DRIVER SIDE TOELINK HAD BEEN CRACKING. WHEN I NOTIFIED FORD BY PHONE THE DEALERSHIP AT THAT TIME BRUSHED ME OFF WHEN I FINALLY TALKED THEM INTO AT LEAST DOING A MULTI POINT INSPECTION THAT I PAID FOR THEY CLAIMED THEY HADN'T NOTICED ANYTHING. THEY THEN AND SINCE THEN REFUSE TO EVEN LOOK AT THE SUSPENSION WITHOUT A 300$ FEE. (2 THE OTHER INSTANCE IS AFTER RECEIVING DAMAGE TO MY PASSENGER SIDE FENDER AND OBTAINING A "SHORT" IN MY BCM I STARTED TO GET IMMOBERLIZER MESSAGES. P161-2A INCORRECT MESSAGE FROM IMMOBILIZER. I DIAGNOSED THE ISSUE WITH MY LAPTOP AND OBD2 PASSTHRU DEVICE AND AFTER SEEING THE ISSUE WAS FROM PATS WHICH BY THE WAY ISN'T EVEN PRESENT IN THE 2013-19 FORD POLICE INTERCEPTOR SEDANS FORD AGAIN WANTED 400$ TO"DIAGNOSE" THE VEHICLE IN WHICH I HAD COMMUNICATED WITH THE SUPERVISOR TRYING TO CONFIRM MY FEAR OF PAYING THE AMOUNT WILL THEY BE ABLE TO AT LEAST REPAIR OR BE FURTHER ALONG.THEY INFORMED ME THAT THEY COULDN'T EVEN FIX OR PROGRAM THE ISSUE IF THIS IS THE CASE. AFTER THEY INSTRUCTED ME TO TOW IT THERE AND HAVING MY VEHICLE FOR APPROXIMATELY 2 WEEKS THEY AGAIN TRYING TO RECEIVE MORE MONEY AND CLAIMS OF PROBABLY NOT GOING TO BE ABLE TO FIX IT BY THE SERVICE TECH I REFUSED TO PAY FOR ANY RIDICULOUS CLAIMS OF NOT BEING ABLE TO PROGRAM THEIR OWN FORD I THEN HAD TO GET THE VEHICLE TOWED BACK TO MY HOUSE AND AFTER 2 MONTHS I STILL HAVE THE SAME MESSAGE AFTER PCM AND BCM REPLACEMENT (2 SEPARATE INSTANCES) DATES ARE FOR TOELINK ISSUE PATS IS A CURRENT ISSUE

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE LOSS MOTIVE POWER AND FAILED TO ACCELERATE. AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE TO HER RESIDENCE WITH THE VEHICLE UNABLE TO EXCEED 5 MPH. THE CONTACT CALLED WRAY FORD INC SALES & SERVICE AT (318) 686-7300, AND INFORMED THE DEALER OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT STATED THAT THE DEALER ATTEMPTED TO SELL HER ANOTHER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,100.