NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
57 reportsClear category filter130,000 miles · Nov 18, 2020
Electrical SystemFuel/propulsion System
MY ENGINE LIGHT IS CAME ON. AT FIRST IT WAS READING THAT MY FUEL PUMP WAS GOING BAD. I'VE RECENTLY REPLACED MY FUEL PUMP AND NOW MY ENGINE LIGHT IS BACK ON AND ITS READING TWO DIFFERENT CODES. ONE IS A LEAK WITH MY GAS CAP. THE OTHER ONE IS ELETRICAL. MY CAR HAS CUT OFF ME AS IF I'VE RAN OUT OF GAS AND I WASN'T REALLY OUT OF GAS…
Read full complaint
MY ENGINE LIGHT IS CAME ON. AT FIRST IT WAS READING THAT MY FUEL PUMP WAS GOING BAD. I'VE RECENTLY REPLACED MY FUEL PUMP AND NOW MY ENGINE LIGHT IS BACK ON AND ITS READING TWO DIFFERENT CODES. ONE IS A LEAK WITH MY GAS CAP. THE OTHER ONE IS ELETRICAL. MY CAR HAS CUT OFF ME AS IF I'VE RAN OUT OF GAS AND I WASN'T REALLY OUT OF GAS. WHEN I HAVE SOMEONE COME AND BRING ME GAS IN A GAS CAN, WHILE POURING THE GAS IN ITS LEAKING RIGHT OUT AS IF MY THING ISNT CONNECTED OR I HAD A LINE THATS CUT. MY GAS METER ISNT WORKING PROPERLU EITHER AND WHEN I PUT MY CAR IN REVERSE ALL OF MY LIGHTS TURN ON AND WHEN I PUT IT IN DRIVE THEY CUT OFF. MY STEREO FREEZES AND CUTS ON AND OFF.
NHTSA ODI #11375172
100,233 miles · Jul 2, 2020
Electrical SystemFuel/propulsion SystemUnknown Or Other
VEHICLE BROUGHT IN FOR NON START ISSUE. FUEL DRIVER MODULE REPLACED ON 06/25/20. NOW MY SYNC IS INOPERABLE AFTER FUEL PUMP REPAIR.
NHTSA ODI #11337162
85,000 miles · Mar 27, 2020
Electrical SystemFuel/propulsion SystemSeats
THERE IS A RECALL ON THIS ISSUE THAT I'M HAVING WHEN I WENT TO FORD THEY SAID THERE IS NO RECALL BUT I SEE A RECALL ONLINE FOR SAME ISSUE THE PROBLEM NEVER GOT TAKING CARE OF SO I WANTED TO GET IT TAKING CARE OF. CHECK ENGINE LIGHT ON I HAD IT LOOKED AT THE RECALL IS SAME ISSUE SHOWING ON MY CHECK ENGINE LIGHT. WHY IS FORD SAYIN…
Read full complaint
THERE IS A RECALL ON THIS ISSUE THAT I'M HAVING WHEN I WENT TO FORD THEY SAID THERE IS NO RECALL BUT I SEE A RECALL ONLINE FOR SAME ISSUE THE PROBLEM NEVER GOT TAKING CARE OF SO I WANTED TO GET IT TAKING CARE OF. CHECK ENGINE LIGHT ON I HAD IT LOOKED AT THE RECALL IS SAME ISSUE SHOWING ON MY CHECK ENGINE LIGHT. WHY IS FORD SAYING THERE IS NO RECALL WHEN I SEE THAT IT CLEARLY SHOWS RECALL AND NO WORK HAD BEEN DONE TO MY VEHICLE TO FIX THIS ISSUE?
NHTSA ODI #11319426
93,000 miles · Mar 16, 2020
Electrical SystemElectronic Stability Control (esc)Engine
MY CAR HAD A HARD START AND ROUGH IDLE. 02 SENSORS WERE ORDERED BECAUSE IF THE CODE IT WAS GIVING OFF. DAYS LATER MY CAR THREW A WENCH SIGN, ONLY ONCE AFTER THE CAR TURNED OFF IT DIDN'T SHOW UP AGAIN. THE CAR STARTED JERKING, THE RPMS WERE JUMPING AND THE CAR ACTUALLY SHUT OFF ON ME WHILE DRIVING. AFTER LOOKING UP THESE CODES …
Read full complaint
MY CAR HAD A HARD START AND ROUGH IDLE. 02 SENSORS WERE ORDERED BECAUSE IF THE CODE IT WAS GIVING OFF. DAYS LATER MY CAR THREW A WENCH SIGN, ONLY ONCE AFTER THE CAR TURNED OFF IT DIDN'T SHOW UP AGAIN. THE CAR STARTED JERKING, THE RPMS WERE JUMPING AND THE CAR ACTUALLY SHUT OFF ON ME WHILE DRIVING. AFTER LOOKING UP THESE CODES THIS WAS AN ISSUE MANY OTHERS WERE HAVING WITH THIS CAR AND OTHER FORD MODELS. IT HAS SINCE TURNED ON, RAN FOR SECONDS, AND TURN OFF SHORTLY AFTER. EACH TIME A CODE IS RAN IT SHOWS SOMETHING DIFFERENT THAN IT DID PREVIOUSLY.
NHTSA ODI #11318315
109,000 miles · Oct 29, 2019
Electrical SystemEngineVehicle Speed Control
WHILE DRIVING BOTH ON A HIGHWAY ( 55 MPH) AND A TOWN ROAD (25 MPH) THE CAR ENGINE AND THE WHOLE CAR SHUT DOWN AND STALLED OUT. I WAS ABLE TO RESTART THE CAR BRIEFLY, BOTH TIMES, TO GET HOME. I HAD TO USE THE EMERGENCY BREAK TO MANEUVER OFF THE ROAD TO AVOID HITTING OTHER CARS. NOW, AFTER PARKING, THE CAR WILL CRANK BUT WILL NOT…
Read full complaint
WHILE DRIVING BOTH ON A HIGHWAY ( 55 MPH) AND A TOWN ROAD (25 MPH) THE CAR ENGINE AND THE WHOLE CAR SHUT DOWN AND STALLED OUT. I WAS ABLE TO RESTART THE CAR BRIEFLY, BOTH TIMES, TO GET HOME. I HAD TO USE THE EMERGENCY BREAK TO MANEUVER OFF THE ROAD TO AVOID HITTING OTHER CARS. NOW, AFTER PARKING, THE CAR WILL CRANK BUT WILL NOT START.
NHTSA ODI #11276978
71,000 miles · Jun 19, 2019
Electrical System
TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHEN THE CONTACT STARTED THE VEHICLE, IT SHUT OFF AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTAC…
Read full complaint
TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHEN THE CONTACT STARTED THE VEHICLE, IT SHUT OFF AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
NHTSA ODI #11221182
Mileage unknown · Apr 7, 2019
Electrical SystemFuel/propulsion System
I SEE THAT MY CAR HAS SEVERAL RECALLS FOR FUEL MODULE ISSUES. MY CAR RECENTLY STARTED LEAKING GAS AND THE GAS HAND HAS SUDDENLY STOPPED WORKING. ACCORDING TO MY VIN THE ONLY RECALL IS MY DOOR HANDLES BUT I THINK THAT MY GAS ISSUES ARE APART OF THE RECALL THAT CNN SPOKE ABOUT. THERE ARE ALSO WEIRD ISSUES WITH THE AXEL OR SUSPENS…
Read full complaint
I SEE THAT MY CAR HAS SEVERAL RECALLS FOR FUEL MODULE ISSUES. MY CAR RECENTLY STARTED LEAKING GAS AND THE GAS HAND HAS SUDDENLY STOPPED WORKING. ACCORDING TO MY VIN THE ONLY RECALL IS MY DOOR HANDLES BUT I THINK THAT MY GAS ISSUES ARE APART OF THE RECALL THAT CNN SPOKE ABOUT. THERE ARE ALSO WEIRD ISSUES WITH THE AXEL OR SUSPENSION THAT SEEM TO BE APART OF THE RECALLS FOR THIS YEAR. I'M HOPING I CAN FIND OUT IF MY VEHICLE IS APART OF THESE RECALLS AND THAT IT CAN BE REPAIRED BECAUSE IT IS NOT SAFE. THE AC AND HEAT ALSO HAVE MAJOR ISSUES THAT NOBODY CAN SEEM TO FIX I BELIEVE IT'S AN ELECTRICAL ISSUE.
NHTSA ODI #11194502
Mileage unknown · Dec 3, 2018
Electrical SystemExterior Lighting
TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE FAILED STATE INSPECTION BECAUSE THE LICENSE PLATE BULBS WERE NOT WORKING. THE CONTACT REPLACED THE BULBS TO PASS THE INSPECTION; HOWEVER, THE BULBS HAD AN INTERNAL SHORT AND THE VEHICLE FAILED THE INSPECTION AGAIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAI…
Read full complaint
TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE FAILED STATE INSPECTION BECAUSE THE LICENSE PLATE BULBS WERE NOT WORKING. THE CONTACT REPLACED THE BULBS TO PASS THE INSPECTION; HOWEVER, THE BULBS HAD AN INTERNAL SHORT AND THE VEHICLE FAILED THE INSPECTION AGAIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM THE MANUFACTURER SERVICE CAMPAIGN NUMBER: 14S08 REGARDING THE LICENSE PLATE LAMP ASSEMBLY REPLACEMENT (EXTERIOR LIGHTING). THE VEHICLE WAS NOT REPAIRED. A DIAGNOSTIC APPOINTMENT WAS MADE WITH PHIL FITTS FORD & LINCOLN (3250 WILMINGTON RD, NEW CASTLE, PA 16105, (724) 658-3521) FOR DECEMBER 12, 2018. IN ADDITION, THE TOUCH SCREEN BUTTONS FAILED TO FUNCTION, INCLUDING THE CONTROLS FOR THE AIR CONDITIONER AND HEATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #11155738
77,000 miles · Nov 19, 2018
Electrical SystemElectronic Stability Control (esc)Fuel/propulsion System
THE ENGINE JUST STALLS WITHOUT ANY WARNING WHILE DRIVING AND WILL NOT RESTART FOR AWHILE. I CALLED FORD, BUT THE LADY TOLD ME THEY ARE NOT TECHNICIANS AT THE CALL CENTER SO THEY CAN'T ASSIST; EVEN AFTER I TOLD THEM THAT I TOOK THE CAR TO A FORD DEALERSHIP AND THEIR SCANNING DIDN'T REVEAL ANYTHING. THE ISSUES HAPPENS 5 TIMES OVE…
Read full complaint
THE ENGINE JUST STALLS WITHOUT ANY WARNING WHILE DRIVING AND WILL NOT RESTART FOR AWHILE. I CALLED FORD, BUT THE LADY TOLD ME THEY ARE NOT TECHNICIANS AT THE CALL CENTER SO THEY CAN'T ASSIST; EVEN AFTER I TOLD THEM THAT I TOOK THE CAR TO A FORD DEALERSHIP AND THEIR SCANNING DIDN'T REVEAL ANYTHING. THE ISSUES HAPPENS 5 TIMES OVER TWO MONTHS.
NHTSA ODI #11152630
106,000 miles · Sep 17, 2018
Electrical SystemFuel/propulsion System
THE DRIVER SIDE AND PASSENGER SIDE DOOR LOCKS DO NOT WORK WITH THE KEY FOB. AT TIMES THEY APPEAR TO BE LOCKED, BUT ARE NOT. THIS OCCURRED AFTER A RECALL WHERE THE INTERIOR DOOR HANDLES WERE REPLACED. IT DID NOT DO IT AT THE DEALERSHIP SO IT COULD NOT BE FIXED UNDER WARRANTY. NOW MY CAR WILL NOT START. IT STARTED, THEN DIED AND …
Read full complaint
THE DRIVER SIDE AND PASSENGER SIDE DOOR LOCKS DO NOT WORK WITH THE KEY FOB. AT TIMES THEY APPEAR TO BE LOCKED, BUT ARE NOT. THIS OCCURRED AFTER A RECALL WHERE THE INTERIOR DOOR HANDLES WERE REPLACED. IT DID NOT DO IT AT THE DEALERSHIP SO IT COULD NOT BE FIXED UNDER WARRANTY. NOW MY CAR WILL NOT START. IT STARTED, THEN DIED AND IT CRANKS, BUT DOES NOT START. EVENTUALLY THE BATTERY DIES. IT ACTS LIKE IT IS NOT GETTING FUEL. THE FUEL PUMP ASSEMBLY WAS REPLACE (13S04) IN JULY OF 2014. THERE IS A RECALL OF THE FUEL PUMP CONTROL MODULE (16S31) FOR CARS 201301015, BUT MINE IS NOT ONE OF THEM. IT SHOULD BE!
NHTSA ODI #11129811
Official recalls
9Feb 10, 2020
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence & remedy
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Aug 25, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Dec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Jun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence & remedy
Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Jan 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2013 Ford Taurus vehicles manufactured December 1, 2009, to July 31, 2010, and 2011-2013 Lincoln MKS vehicles manufactured June 1, 2011, to October 31, 2011. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
Consequence & remedy
Consequence: If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Remedy: Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began March 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S02.
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
May 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2010-2014 Taurus vehicles manufactured November 24, 2008, through February 28, 2014, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. When used in areas that use road salt, the license plate lamp assembly may experience an electro-chemical reaction and corrosion as a result of water intrusion.
Consequence & remedy
Consequence: This corrosion may result in a short circuit, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the license plate lamp assemblies, free of charge. The recall began on July 26, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S08. Note: Under program 14R01, Ford will notify owners in non-corrosion states, and, at the customer's request, dealers will replace the license plate lamp assembly.
Jun 26, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.
Consequence & remedy
Consequence: If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.
Remedy: Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall began on August 2, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.
May 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗