2007 Ford Taurus

THE HIGH AC LINE DRIPS ON THE SERPENTINE BELT AS A RESULT OF CONDENSATION DURING AC USE. THIS CAUSES A LIGHT SQUEAL THAT LEADS TO A LOUD SQUEAL. DURING THE SUMMER, THE ONLY WORK AROUND IS HAVING THE BELT CLEANED REGULARLY DURING THE SUMMER MONTHS. EVENTUALLY, WHILE OPERATING THE VEHICLE ON THE EXPRESSWAY, THE MOISTURE CAUSED THE COMPRESSOR TO SEIZE. WHEN THE COMPRESSOR SEIZED, IT CAUSED THE BELT TO SNAP WHICH CAUSED THE VEHICLE TO HAVE A LOSS OF POWER DURING OPERATION WHICH MADE ME ALMOST LOSE CONTROL OF MY VEHICLE POTENTIALLY LEADING TO AN ACCIDENT. THE MANUFACTURER HAS ACKNOWLEDGED A MANUFACTURER DEFECT BUT WILL NOT GET BACK TO ME TO RESOLVE THE MATTER. THE MANUFACTURER SUGGESTED THAT I GO TO THE DEALERSHIP AND PAY FOR THE REPAIR WITH HOPES THAT IT WILL BE RECALLED IN THE FUTURE AND I BE REIMBURSED. HOWEVER, THE DEALERSHIPS AREN'T ABLE TO PERFORM A REPAIR BECAUSE THERE IS NO WAY TO REPAIR IT WITHOUT A RECALL.

WHILE STOPPED AT A STOP LIGHT (DEPRESSING THE BRAKE), THE VEHICLE LUNGED FORWARD AND RPM KEPT HIGH. RPM WENT TO NORMAL IN FEW SECONDS. IT OFTEN HAPPENS (1 OF 10 TIMES DEPRESSING BRAKE), YESTERDAY MORNIG THE CAR LOST POWER ON FREE WAY (VECHICLE SPEED WAS NOT ABLE TO PASS 40 MPH), IT BACKED NORMAL IN THE AFTERNOON. SENT THE CAR TO GARAGE, IT CAN BE REPEATED BY SHIFT TO D, DEPRESSING BOTH GAS AND BRAKE PEDALS, QUICKLY RELEASE GAS PEDAL.

(SENT TO FORD) THIS LETTER SERVES TO INFORM YOU OF A SERIOUS MECHANICAL DEFECT. I DRIVE A 2007 FORD TAURUS SEL [XXX] WITH APPROXIMATELY 162,500 MILES. THE CAR IS IN GOOD SHAPE AND HAS REGULAR MAINTENANCE. WE ALSO OWN A FORD MUSTANG, FORD FOCUS, AND FORD F-150. WE HAVE BEEN REGULAR FORD CUSTOMERS FOR YEARS. TODAY I DROVE MY CAR ON THE INTERSTATE FOR A FEW MINUTES BEFORE SOMETHING WAS APPARENTLY VERY WRONG. I SPED UP TO MERGE WITH TRAFFIC AND SUDDENLY THE CAR CONTINUED ACCELERATING, EVEN WITH MY FOOT OFF THE GAS. I USED THE BRAKE TO SLOW DOWN A BIT, BUT IT WOULD NOT SLOW DOWN ENOUGH. FROM THERE I BEGAN HAVING A PANIC ATTACK. I WASN'T SURE IF I COULD GET OUT OF TRAFFIC WITHOUT HITTING SOMEONE AND OFF THE EXIT RAMP. WITHOUT GOING INTO ALL THE DETAILS, I MANAGED TO USE THE EXIT LANE AND SOMEWHAT SAFELY STOP THE CAR AT AN ABANDONED GAS STATION. UPON TRYING TO BRING THE CAR TO A FULL STOP, I USED THE PARKING BRAKE AND PUT THE CAR IN PARK. THE ENGINE ROARED AND THE RPMS SKYROCKETED TO 4,000 BEFORE I WAS ABLE TO TURN THE CAR OFF. HAD THIS NOT BEEN A MONDAY EARLY AFTERNOON WITHOUT MUCH TRAFFIC ON A SUNNY DAY, I DON?T KNOW IF THIS STORY WOULD HAVE ENDED AS WELL. I TRULY FEARED FOR MY LIFE AND THOSE ON THE ROAD WITH ME. IT IS CLEAR AFTER THE FACT THAT THE CRUISE CONTROL LINKAGE CAME OFF. (I HAVE NEVER USED THE CRUISE CONTROL IN THIS CAR, INCLUDING TODAY.) LOOKING AT THIS I CANNOT IMAGINE HOW FORD COULD DESIGN SOMETHING SO CLEARLY DESIGNED TO FAIL. WHEN THE GAS IS PUSHED, POSSIBLY IN EXCESS TO ENTER A BUSY INTERSTATE, THE PLASTIC ASSEMBLY IS PUSHED TO THE POINT THAT IT WILL EVENTUALLY FAIL. I DEMAND A FULL INVESTIGATION OF THIS SO THAT NO ONE ELSE'S LIFE WILL BE ENDANGERED AS MINE WAS TODAY. I HAVE YET TO FULLY RECOVER THIS HIGHLY EMOTIONAL EVENT. I WOULD APPRECIATE A COPY OF YOUR INVESTIGATIVE FINDINGS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL , MOONROOF STOPPED CLOSING ONE DAY. IT HAS TO MANUALLY BE SHUT IF OPENED SO WE DON'T USE IT. IT MAKES LOUD CLICKING NOISE. THE FUSE FOR GEM 5A STARTED HAVING ISSUE. FUSE IS NEVER BLOWN. BUT TO OPEN OR CLOSE WINDOWS, THE FUSE WOULD NEED TO BE PULLED OUT AND PUT BACK IN WITH DOOR OPEN. THE WINDSHIELD WASHER FLUID SPRAYER WORKS RANDOMLY. MECHANIC CHECKED MOTOR, TUBES, ETC AND CAN'T FIND ANYTHING THAT NEEDS TO BE FIXED OR THAT WOULD MAKE IT WORK WHEN IT WANTS TOO. THIS HAS ALL BEEN AN ONGOING ISSUE AND SOMETIMES BOOT AN ISSUE FOR ABOUT 2 YEARS NOW. FIRST OCCURRENCE, TWO YEARS AGO IN 2016 AND LAST OCCURRENCE WAS 2 WEEKS AGO IN 2018

TAKATA RECALL I WAS DRIVING 60MPH AND TRIED TO SET CRUISE CONTROL AND TOOK FOR OFF GAS ABS THE CAR KEPT ACCELERATING FAST. ABOUT 80MPH I TAPPED THE BRAKE, CRUISE CONTROL LIGHT TURNED OFF AND CAR KEPT ACCELERATING AND RPMS WERE IN THE RED. I PUSHED AS HARD AS I COULD ON THE BRAKES AND CAR KEPT ACCELERATING PAST 85MPH AND I WAS NOW COMING INTO 30MPH ZONE AND RPMS WERE HIGH AND I TRIED TO PUT IT IN NEUTRAL CAUSE I DIDN'T KNOW WHAT TO DO. THE ENGINE REVVED COMPLETELY UP WITH RPMS AND I FINALLY JUST THREW IT IN PARK IN ROAD AND TURNED CAR OFF AND CALLED INSURANCE FOR TOW TRUCK. MY SON SAID I HAD BURNT MY BRAKES.. UNSURE OTHER THAN THERE WAS SMOKE FROM SOMEPLACE UNDER CAR. I GOT DOWN AND VISUALLY AND LOOKED FOR GAS PEDAL TO BE STUCK OR ANYTHING AND IT WAS NORMAL. TRIED STARTING CAR AND IMMEDIATELY TURNED IT BACK OFF DUE TO RPMS IN RED. HAPPENED 3 SEPERATE TIMES BUT MECHANIC NEVER FOUND ANYTHING WRONG OR WHAT IT WAS SO MY DAD DISCONNECTED THE CRUISE CONTROL WIRES OR SOMETHING WITH CRUISE CONTROL. CAR IDLES NOW HIGH AND RPMS RUN HIGHER THAN NORMAL. NOBODY KNOWS WHAT TO FIX SO I DON'T KNOW WHAT TO FIX.

TL* THE CONTACT OWNS A 2007 FORD TAURUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE INADVERTENTLY ACCELERATED AT RAPID SPEED. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE CONTINUED TO ACCELERATE RAPIDLY. THE CONTACT HAD TO PLACE THE GEAR SHIFTER IN NEUTRAL TO STOP THE VEHICLE FROM ACCELERATING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT IT COULD NOT BE DIAGNOSED. THE VEHICLE WAS THEN TAKEN TO ENCINITAS FORD AT (888) 700-8208 LOCATED AT 1424 ENCINITAS BLVD, ENCINITAS, CA 92024, BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS THEN TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRUISE CONTROL WAS DISCONNECTED AND THE CABLE CLIP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.