NHTSA owner reports · September 18, 2026 snapshot.
Visibility complaints
58 reportsClear category filterMileage unknown · Dec 17, 2009
Visibility
I OWN A 99 FORD TAURUS. IT IS LEAKING WATER INTO THE PASSENGER COMPARTMENT. THIS LEAK HAS CAUSED THE HEATER BLOWER MOTOR AND RESISTER TO SHORT OUT AS A RESULT I HAVE NO HEAT AND IT IS WINTER IN MINNESOTA. I CANNOT AFFORD THE OVER $200 REPAIR AND WITH THE LEAK STILL PRESENT IT WILL SHORT OUT AGAIN. THERE IS AT LEAST ONE SIMIL…
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I OWN A 99 FORD TAURUS. IT IS LEAKING WATER INTO THE PASSENGER COMPARTMENT. THIS LEAK HAS CAUSED THE HEATER BLOWER MOTOR AND RESISTER TO SHORT OUT AS A RESULT I HAVE NO HEAT AND IT IS WINTER IN MINNESOTA. I CANNOT AFFORD THE OVER $200 REPAIR AND WITH THE LEAK STILL PRESENT IT WILL SHORT OUT AGAIN. THERE IS AT LEAST ONE SIMILAR COMPLAINT THAT I KNOW OF, IT IS 10184014. I BELIEVE THIS IS A SAFETY ISSUE BECAUSE MY WINDOWS WILL NOT DEFROST AND IT IMPAIRS MY VISION. THE BLOWER MOTOR WOULD NOT HAVE FAILED IF THE LEAK DID NOT EXIST. *TR
NHTSA ODI #10296205
Mileage unknown · Oct 23, 2009
Interior LightingLatches/locks/linkagesService Brakes, Hydraulic
I JUST PURCHASED THIS VEHICLE FROM A CAR DEALER. SINCE I PURCHASE MY BOLTS TO THE BACK BRAKES CAME OUT. FRONT END IS MAKING NOISES ESPECIALLY WHEN TURNING THE WHEEL. BACK WINDOW IS READY TO BREAK OFF MISSING PASSENGER SIDE HINGE TO HOLD THE WINDOW IN PLACE. BRAKES SQUEAL. ELECTRICAL SYSTEM IS NOT WORKING PROPERLY FOR EXAMPLE THE…
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I JUST PURCHASED THIS VEHICLE FROM A CAR DEALER. SINCE I PURCHASE MY BOLTS TO THE BACK BRAKES CAME OUT. FRONT END IS MAKING NOISES ESPECIALLY WHEN TURNING THE WHEEL. BACK WINDOW IS READY TO BREAK OFF MISSING PASSENGER SIDE HINGE TO HOLD THE WINDOW IN PLACE. BRAKES SQUEAL. ELECTRICAL SYSTEM IS NOT WORKING PROPERLY FOR EXAMPLE THE POWER DOORS DO NOT UNLOCK, THE POWER SEAT DOES NOT ADJUST WHEN YOU PUSH THE BUTTON, THE TRUNK CAN NOT BE OPENED WITH THE KEY, THE DOORS HAVE TO BE UNLOCK MANUALLY. *TR
NHTSA ODI #10289514
199,000 miles · Oct 2, 2009
Visibility
TL*THE CONTACT OWNS A 1999 FORD TAURUS. THE AIR CONDITIONER BLOWER MOTOR HAS A SHORTAGE AND THE PASSENGER SIDE FLOOR WAS ALWAYS WET DUE TO A LEAK. THE DEALER HAS NOT DIAGNOSED THE FAILURE AND THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 199,000.
NHTSA ODI #10286084
Mileage unknown · Mar 29, 2008
Visibility
WIPERS COME ON AND SPRAY WIPER FLUID WHILE THE SWITCH IS IN THE OFF POSITION. THIS OCCURS WHILE THE BLINKERS ARE SWITCHED ON. THEY WILL EVENTUALLY TURN OFF BY GIGGLING THE LEVER. NOT ONCE WAS THE WIPER SWITCH EVER FOUND IN THE ON POSITION. THIS HAS BEEN A TROUBLESOME EXPERIENCE FOR YEARS. *TR
NHTSA ODI #10222694
144,000 miles · Dec 8, 2007
StructureVisibility
I AM EXPERIENCING A LEAK (TWICE) IN MY 1999 FORD TAURUS LX THAT LEAVES MY PASSENGER SIDE FLOOR SOAKED AND HAS CAUSED ME TO REPLACE MY BLOWER MOTOR/RESISTOR(ONCE THUS FAR). I DO NOT SEE A SPECIFIC RECALL RELATED TO MY MAKE AND MODEL LISTED ON ANY FORD SITE BUT I HAVE BECOME AWARE THAT THIS IS AN EXTREMELY COMMON EXPERIENCE FOR …
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I AM EXPERIENCING A LEAK (TWICE) IN MY 1999 FORD TAURUS LX THAT LEAVES MY PASSENGER SIDE FLOOR SOAKED AND HAS CAUSED ME TO REPLACE MY BLOWER MOTOR/RESISTOR(ONCE THUS FAR). I DO NOT SEE A SPECIFIC RECALL RELATED TO MY MAKE AND MODEL LISTED ON ANY FORD SITE BUT I HAVE BECOME AWARE THAT THIS IS AN EXTREMELY COMMON EXPERIENCE FOR TAURUS OWNERS. THIS DEFECT IS BEING PASSED ON TO THE CONSUMER UNFAIRLY, A RECALL SHOULD BE ORDERED. I PAID LESS THAN US$200 FOR MY REPLACEMENT PARTS AND LABOR, BUT I HEAR THAT FORD CHARGES UPWARDS OF $500 TO FIX THE LEAK COMPLETELY. IF I DON'T HAVE THIS DONE, I WILL LIKELY BE REPLACING PARTS AGAIN AND/OR WILL BE EXPOSED TO MOLD. PLEASE ACT. I HAVE BEEN ABLE TO FIND OTHERS WITH THE SAME PROBLEM ONLINE SUCH AS A PREVIOUS COMPLAINT : 10184014 FILED CONCERNING RECALL 03V087000. *TR
NHTSA ODI #10211226
145,000 miles · Oct 8, 2007
Engine And Engine CoolingVisibility
FORD COOLANT CORROSION IS COSTING US TOOOOO MUCH. ENGINE WAS RUNNING HOT. STARTED WITH THERMOSTAT, THEN DEGAS BOTTLE CAP (FULL OF RUST), THEN WATER PUMP (FINS CORRODED AND GONE), THEN RADIATOR FLUSHED-FULL OF RUST, NOW HEAD GASKET IS GONE. FLUSHING SYSTEM DIDN'T HELP. HEATER CORE HAS PROBLEMS TOO--NO HEAT TO DEFROST WINDOWS…
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FORD COOLANT CORROSION IS COSTING US TOOOOO MUCH. ENGINE WAS RUNNING HOT. STARTED WITH THERMOSTAT, THEN DEGAS BOTTLE CAP (FULL OF RUST), THEN WATER PUMP (FINS CORRODED AND GONE), THEN RADIATOR FLUSHED-FULL OF RUST, NOW HEAD GASKET IS GONE. FLUSHING SYSTEM DIDN'T HELP. HEATER CORE HAS PROBLEMS TOO--NO HEAT TO DEFROST WINDOWS WHICH IS HAZARDOUS TO DRIVING CAR. *TR
NHTSA ODI #10205172
85,000 miles · May 22, 2005
Visibility
CAR: 1999 FORD TAURUS SE SEDAN A PROBLEM HAS STARTED OCCURING WITH MY FRONT WINDSHIELD WIPERS SINCE OCT 2004. THE WIPERS ARE MALFUNCTIONING, WHEREBY THEY COME ON INTERMITTENTLY EVEN WHEN THE WIPER-SWITCH IS IN THE OFF POSITION. I TOOK MY CAR TO MY DEALER ( DILLON FORD, 30 TOLLAND TURNPIKE, MANCHESTER,CT ) TO HAVE THIS PROBLE…
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CAR: 1999 FORD TAURUS SE SEDAN A PROBLEM HAS STARTED OCCURING WITH MY FRONT WINDSHIELD WIPERS SINCE OCT 2004. THE WIPERS ARE MALFUNCTIONING, WHEREBY THEY COME ON INTERMITTENTLY EVEN WHEN THE WIPER-SWITCH IS IN THE OFF POSITION. I TOOK MY CAR TO MY DEALER ( DILLON FORD, 30 TOLLAND TURNPIKE, MANCHESTER,CT ) TO HAVE THIS PROBLEM EXAMINED AND FIXED. THE DEALERSHIP CHARGED ME $75.00 TO EXAMINE THE PROBLEM. THE TECHNICIANS REPORTED THAT THEY WERE NTO ABLE TO REPRODUCE THE PROBLEM AND FELT THE CAUSE OF THE PROBLEM MIGHT BE A FAILED GEM MODULE. I ORDERED A NEW GEM MODULE THROUGH THE DEALERSHIP AND HAD MY GEM MODULE REPLACED. THIS COST ME ABOUT $400.00. THE REPLACEMENT DID NOT FIX MY PROBLEM AT ALL. I STILL HAVE IN MY POSSESSION MY OLD GEM MODULE; THE CAR HAS THE NEW GEM MODULE. I TOOK THE CAR AGIAN TO THE DEALERSHIP ON 05/20/2005 TO HAVE THE PROBLEM FIXED, HOWEVER THE TECHNICIANS AGAIN REPORTED THAT THEY WERE NOT ABLE TO REPRODUCE THE PROBLEM. MEANWHILE I STILL HAVE THE PROBLEM WITH THE MALFUNCTIONING WIPERS, AND I FEEL THIS IS NOT ONLY A HUGE IRRITANT, BUT ALSO A SAFETY HAZARD.
NHTSA ODI #10121828
21,970 miles · May 12, 2005
Visibility
WHEN DRIVING MY CAR,THE WINDSHIELD WIPERS WILL COME ON PERIODICALLY WITHOUT BEING TURNED ON.THIS HAPPENS WHILE DRIVING DOWN A ROAD WITH OR WITHOUT HAVING MADE A TURN. IT HAS HAPPENED AT LEAST 40 TIMES WITHIN THE LAST YEAR.MY FORD DEALER SAYS THEY CANNOT FIX IT UNDER WARRANTY BECAUSE THEY CAN'T MAKE THE PROBLEM HAPPEN,THEREFORE,T…
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WHEN DRIVING MY CAR,THE WINDSHIELD WIPERS WILL COME ON PERIODICALLY WITHOUT BEING TURNED ON.THIS HAPPENS WHILE DRIVING DOWN A ROAD WITH OR WITHOUT HAVING MADE A TURN. IT HAS HAPPENED AT LEAST 40 TIMES WITHIN THE LAST YEAR.MY FORD DEALER SAYS THEY CANNOT FIX IT UNDER WARRANTY BECAUSE THEY CAN'T MAKE THE PROBLEM HAPPEN,THEREFORE,THEY CAN'T FIX IT.THIS SAME PROBLEM IS OCCURRING WITH A 2ND 1999 TAURUS THAT I OWN AND MY SON DRIVES.PRETTY STRANGE COINCIDENCE,WOULDN'T YOU SAY?MY FEAR IS THAT WHEN I NEED THE WIPERS TO WORK SOMEDAY THEY WILL FAIL COMPLETELY AND NOT GO ON AT ALL.
NHTSA ODI #10120804
2,000 miles · Feb 18, 2005
Visibility
THE WINDSHIELD WIPERS WOULD COME ON AND GO OFF WHILE DRIVING IN INCLEMENT WEATHER. THE CONSUMER WAS ABLE TO DRIVE TO DEALER. THE MECHANIC INFORMED THE DRIVER THAT THE WINDSHIELD MOTOR NEEDED TO BE REPLACED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB LEFT BACK WINDOW MOTOR FELL OUT OF WINDOW. WINDOW WILL NOT GO UP OR DOWN…
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THE WINDSHIELD WIPERS WOULD COME ON AND GO OFF WHILE DRIVING IN INCLEMENT WEATHER. THE CONSUMER WAS ABLE TO DRIVE TO DEALER. THE MECHANIC INFORMED THE DRIVER THAT THE WINDSHIELD MOTOR NEEDED TO BE REPLACED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB LEFT BACK WINDOW MOTOR FELL OUT OF WINDOW. WINDOW WILL NOT GO UP OR DOWN. DEALERSHIP FOUND MOTOR WAS BROKEN. *TT
NHTSA ODI #10108782
55,000 miles · Oct 27, 2004
Visibility
I HAVE A 1999 FORD TAURUS. WHEN THE WINDSHIELD WIPER SWITCH IS OFF, SOMETIMES THE WINDSHIELD WIPERS WILL COME ON FOR NO REASON. SOMETIMES THIS IS JUST ONCE THEN IT WILL STOP. SOMETIMES IT IS SEVERAL TIMES IN A ROW THEN IT WILL STOP. IT IS MOST PREVALENT DURING THE SUMMER, OR ON HOTTER DAYS. ALTHOUGH, IT HAS EVEN HAPPENED IN…
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I HAVE A 1999 FORD TAURUS. WHEN THE WINDSHIELD WIPER SWITCH IS OFF, SOMETIMES THE WINDSHIELD WIPERS WILL COME ON FOR NO REASON. SOMETIMES THIS IS JUST ONCE THEN IT WILL STOP. SOMETIMES IT IS SEVERAL TIMES IN A ROW THEN IT WILL STOP. IT IS MOST PREVALENT DURING THE SUMMER, OR ON HOTTER DAYS. ALTHOUGH, IT HAS EVEN HAPPENED IN COLD WEATHER. I NOTICE THAT OTHERS HAVE COMPLAINED ABOUT THIS SAME PROBLEM, BUT AS YET IT APPEARS THAT THERE IS NO RECALL ON THIS APPARENT DEFECT IN THE DESIGN BY FORD. IT IS CLEAR TO ME THAT THE SWITCH TOLERANCES DO NOT ADEQUATELY TAKE ACCOUNT OF EXPANSION AND CONTRACTION OVER THE OPERATING TEMPERATURE RANGES OF THE VEHICLE. THE PROBLEMS I DESCRIBE ABOVE HAVE BEEN OBSERVED IN SACRAMENTO, CA, WHICH IS NOT THE WORST PLACE IN THE U.S. FOR SEVERE TEMPERATURE CHANGES BETWEEN SEASONS. HENCE, IF IT DOESN'T WORK IN CALIFORNIA, IT PROBABLY WILL BE A PROBLEM IN MORE SEVERE CLIMATE CHANGES ALSO. HIS PROBLEM OCCURS SEVERAL TIMES A WEEK DURING THE SUMMER. FORD REALLY SHOULD DO THE RIGHT THING AND DO A RECALL ON THIS ISSUE. I AM AN ENGINEER AND THIS IS CLEARLY A DESIGN DEFECT. IF THE WINDSHIELD WIPERS WERE TO FAIL TO WORK DUE TO THIS PROBLEM DURING INCLEMENT WEATHER, THIS DEFECT COULD BE DANGEROUS.*AK
NHTSA ODI #10096511
Official recalls
5Jul 15, 2004
ON CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, THE FRONT COIL SPRINGS COULD FRACTURE DUE TO CORROSION ASSOCIATED WITH SALT USED ON THE ROADWAYS DURING THE WINTER. A FRACTURED SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE TIRE MAY RUPTURE RESULTING IN A RAPID AIR LOSS, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTIVE SPRING SHIELDS. IN ADDITION, FORD IS EXTENDING THE WARRANTY COVERAGE OF THE FRONT COIL SPRINGS IN ALL OTHER STATES, FOR FRACTURE ONLY, UP TO 10 YEARS OF SERVICE OR 150,000 MILES, WHICHEVER OCCURS FIRST. IF THE VEHICLE HAS ALREADY ACCUMULATED MORE THAN 150,000 MILES, THIS COVERAGE WILL LAST UNTIL JULY 31, 2005. IF EITHER FRONT COIL SPRING FRACTURES, DEALERS WILL REPLACE BOTH FRONT SPRINGS AT NO CHARGE TO THE OWNER. AN INTERIM NOTICE WAS SENT TO OWNERS ON AUGUST 2, 2004. PARTS ARE NOW AVAILABLE FOR THE 2000-2001 MY VEHICLES AND OWNERS WERE SENT A LETTER ON JANUARY 10, 2005, ADVISING THEM TO BRING IN THEIR VEHICLES FOR REPAIR PARTS ARE EXPECTED TO BE AVAILABLE FOR THE 1999 MY VEHICLES BY THE END OF FEBRUARY 2005 AND OWNERS OF THESE VEHICLES WILL BE NOTIFIED THEN. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Sep 20, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT RETRACTOR MAY HAVE A PIN SHAFT IN THE SWITCHABLE ELR/ALR MECHANISM THAT IS INCORRECTLY FORMED. IN SOME CIRCUMSTANCES, THE SWITCHING MECHANISM COULD BECOME NONFUNCTIONAL, PREVENTING THE SEAT BELT WEBBING FROM BEING EXTRACTED FROM THE RETRACTOR. IT IS ALSO POSSIBLE THAT MALFUNCTION OF THE MECHANISM COULD PREVENT THE BELT FROM BEING SWITCHED INTO THE ALR MODE. THE ELR MECHANISM IS NOT AFFECTED BY THIS CONDITION.
Consequence & remedy
Consequence: IF THE MECHANISM MALFUNCTIONS AND DOES NOT ALLOW THE WEBBING TO BE EXTRACTED, THE LAP AND SHOULDER BELT COULD NOT BE WORN BY A VEHICLE OCCUPANT. IN THE EVENT THAT THE MECHANISM DOES NOT ALLOW THE ALR MODE TO BE ENGAGED, THE OPERATOR MAY BE UNABLE TO PROPERLY INSTALL A CHILD SEAT IN THAT SEATING POSITION.
Remedy: DEALERS WILL INSPECT THE LAP AND SHOULDER BELT ASSEMBLIES. ASSEMBLIES WITH JULIAN DATE CODES OF 200 THROUGH 223 ARE SUSPECT AND WILL BE REPLACED.
Nov 9, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUPPED WITH THE "CALIFORNIA" EMISSIONS PACKAGE. AN INCORRECT TRANSMISSION OIL COOLER LINE WAS INSTALLED. THE LINE CONTACTS THE ANTI-LOCK BRAKING SYSTEM MODULE SUPPORT BRACKET AND OVER TIME, CAN WEAR AND DEVELOP A LEAK.
Consequence & remedy
Consequence: TRANSMISSION FLUID LEAKAGE ONTO THE EXHAUST MANIFOLD OR CATALYTIC CONVERTER CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL THE APPROPRIATE TRANSMISSION OIL COOLER LINE.
Sep 1, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DASH INSULATOR RETAINER CLIP WAS NOT FULLY ASSEMBLED TO THE ACCELERATOR CABLE DASH FITTING. THE CLIP CAN DISENGAGE FROM THE ACCELERATOR CABLE AND FALL INTO THE ACCELERATOR PEDAL ARM PIVOT AREA.
Consequence & remedy
Consequence: IF THIS CONDITION OCCURS, THE ENGINE MAY NOT FULLY RETURN TO IDLE. ALSO, THE INSULATOR MAY NOT STAY IN THE INTENDED LOCATION AND COULD INTERFERE WITH THE ACCELERATOR CABLE.
Remedy: DEALERS WILL INSPECT THESE VEHICLES TO ENSURE PROPER INSTALLATION OF THE ACCELERATOR CABLE CLIP, AND RE-INSTALL IF NEEDED.
Aug 25, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH MANUAL SEAT TRACKS. THE FRONT SEAT BELT BUCKLE ATTACHING STUD MAY HAVE BEEN IMPROPERLY HEAT TREATED. THIS HEAT TREATMENT MAY HAVE RESULTED IN CRACKS DEVELOPING IN THE STUD.
Consequence & remedy
Consequence: IF THE STUD IS CRACKED, IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE SEAT BELT BUCKLE MOUNTING BRACKET AND STUD ASSEMBLY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE04044 · Front Suspension Coil Spring Fracture
Opened May 24, 2004 · Closed Aug 16, 2004
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Additional source detail variants (2)
Suspension:front
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
PE02080 · Front Suspension Coil Spring Fracture
Opened Oct 22, 2002 · Closed Apr 29, 2003
Status: closed (inferred from source dates) · Suspension; Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Additional source detail variants (2)
Suspension
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
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