1999 Ford Taurus

TL*THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT SHE FELT VIBRATIONS IN THE REAR OF THE VEHICLE DURING DECELERATION. THE CONTACT TOOK THE VEHICLE TO THE REPAIR SHOP AND THEY STATED THAT THE REAR SPRINGS NEEDED TO BE REPLACED. SHE STATED THAT THE FRONT SPRINGS HAD BEEN PREVIOUSLY REPLACED. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 91,000 AND FAILURE MILEAGE WAS 90,000.

TL*THE CONTACT OWNS A 1999 FORD TAURUS. WHILE DRIVING 1 MPH, THE PASSENGER SIDE FRONT TIRE BLEW OUT. THE CONTACT NOTICED THAT THE COIL SPRING PUNCTURED THE TIRE AND CAUSED IT TO FLATTEN. THE VEHICLE WAS TOWED TO A GAS STATION. HE SPOKE WITH THE LOCAL FORD DEALER AND THEY ADVISED HIM TO BRING THE VEHICLE IN FOR REPAIR. THE DEALER REPLACED THE PARTS FOR FREE, HOWEVER, THEY WOULD NOT REIMBURSE HIM FOR THE TOW AND THE NEW TIRE. THE CONTACT BELIEVES THAT HIS VEHICLE SHOULD BE INCLUDED IN RECALL NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 152,000.

DRIVING OUR 99 FORD TAURUS WHEN WE HAD A SUDDEN BLOWOUT AND SAGGING ON THE LEFT FRONT. THE STRUT SPRING HAD RUPTURED, ALSO PUNCTURING THE TIRE. NEW FRONT STRUTS AND TIRES TOTALLED OVER $1100. LUCKILY, WE WERE TRAVELING AT LOW SPEED WHEN THIS OCCURED. ONE MONTH LATER I DISCOVER THAT FORD HAD RECALLED VEHICLES INCLUDING OUR TYPE FOR THAT VERY PROBLEM. WE WERE NEVER NOTIFIED. THE FORD CUSTOMER RELATIONS PERSON (JASMINE) SAID THAT BECAUSE THEY DID NOT HAVE A 'PROFILE' ON US, WE WERE NOT NOTIFIED. WE HAVE LIVED AT THE SAME ADDRESS SINCE 1991 AND HAVE OWNED THIS CAR FOR YEARS. ANY SECRETARY OF STATE OFFICE WOULD HAVE HAD OUR INFO, YET NO GENUINE NOTIFICATION ATTEMPT WAS MADE. I LEARNED THAT FORD EXTENDED WARRANTY COVERAGE FOR THAT PROBLEM BUT THE TIME AND/OR MILEAGE ON OUR CAR NOW SLIGHTLY EXCEEDED THE LIMIT. I PHONED THE NHTSA ROUGHLY 3 WEEKS AGO. A LADY TOOK DOWN MY COMPLAINT AND STATED THAT SOMEONE WOULD CONTACT ME BY PHONE OR EMAIL. I HAVE RECEIVED NEITHER. I EMAILED FORD CUSTOMER SERVICE AND MY REPLY WAS THAT THERE WAS NO PENDING ACTIONS OR ADJUSTMENTS REGARDING MY VEHICLE. WHEN THIS PROBLEM FIRST SURFACED FORD APPARENTLY TOOK THE EAST WAY OUT AND ONLY NOTIFIED PEOPLE THEY HAD ON RECORD AS OWNERS. IF NOTIFIED, I WOULD HAVE IMMEDIATELY HAD THEM REPAIR THE CAR. NO NOTIFICATION, NO REPAIR AND OUR WELL- BEING WAS PUT IN DANGER AS A RESULT. WE WERE NOT HURT BUT I WOULD LIKE FORD TO LIVE-UP TO THEIR RESPONSIBILITY AND COVER THE DAMAGE COST AS SHOULD HAVE BEEN THE CASE ANYWAY. I WOULD LIKE YOUR INPUT ON THIS BEFORE I PROCEED FURTHUR. PLEASE ADVISE. THANK YOU. AL MANENTE.

TL*- THE CONTACT HAS A 1998 FORD TAURUS WITH AN ODOMETER READING OF 99106 MILES. THE CONTACT WAS DRIVING UNDER SNOWY CONDITIONS AND WAS DRIVING AT ABOUT 40 MPH WHEN THE FRONT DRIVERS SIDE COIL SPRING FAILED WHICH CAUSED THE TIRE TO BLOWOUT. THE CONTACT HAS THE SAME FAILURE AS MENTIONED IN RECALL 04V332000 REGARDING SUSPENSION:FRONT:SPRINGS: COIL SPRINGS. WHEN THE CONTACT WENT TO THE DEALER ABOUT THIS THEY WERE TOLD THAT THE VEHICLE WAS NOT UNDER A RECALL, AND THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS. *AK

TL* - THE CONTACT HAS FOUND A SAFETY RECALL 04V33200 ON THE1999 FORD TAURUS REGARDING SUSPENSION:FRONT:SPRINGS:COIL SPRINGS. THE CONTACT WOULD LIKE HIS VEHICLE TO BE INCLUDED IN THE SAFETY RECALL. THE CONTACT STATED THAT HE LIVES IMMEDIATELY ACROSS THE MISSOURI RIVER FROM IOWA WHICH IS INCLUDED, AND HE DOESN'T UNDERSTAND WHY HIS VEHICLE IS EXCLUDED. THE CONTACT IS NOT CURRENTLY EXPERIENCING ANY PROBLEMS WITH HIS VEHICLE, BUT HE BELIEVES THAT HIS DRIVING CONDITIONS ARE THE SAME AS VEHICLE OWNERS IN THE STATE OF IOWA. *AK

FRONT COIL SPRING BROKE ON MY 1999 FORD TAURUS. I WAS TOLD BY THE TOW DRIVER IT WAS A RECALL ISSUE WITH THE MODEL. I CHECKED ON FORD'S WEB SITE AND SURE ENOUGH IT WAS. FORD AGREED TO FIX THE COIL, BUT NOT THE TIRE IT PUNCTURED. THEY SAY I WAS INFORMED BY MAIL, ALTHOUGH I NEVER RECEIVED ANY NOTICE. I TAKE MY CAR IN FOR REGULAR SERVICE 4-5 X PER YEAR AND WAS NEVER, NOT EVEN ONCE, TOLD THEY COULD DO THE RECALL AT NO CHARGE WHILE MY CAR WAS THERE. I HAVE NOT RECEIVED THEIR RECALL NOTICE, POSSIBLY BECAUSE I HAVE MOVED 2X SINCE BUYING THE CAR. THEY WERE NOTIFIED OF MY ADDRESS CHANGE EACH TIME I MOVED. *JB

I HAVE A 1996 FORD TAURUS AND A 1999 FORD TAURUS. I HAVE HAD THREE INCIDENTS (2 WITH THE 1996 MODEL AND ONE WITH THE 1999 MODEL) WHERE THE RIGHT FRONT TIRES HAVE BLOWN DUE TO LOW INFLATION PRESSURE. I HAVE ROTATED TIRES, CHANGED BRANDS OF TIRES, REPLACED VALVE STEMS, ETC. YET THE PROBLEM REMAINS; THE RIGHT FRONT TIRES ALWAYS LOSE PRESSURE AT A SIGNIFICANTLY MORE RAPID RATE THAN ANY OF THE OTHER THREE TIRES. THERE MUST BE SOME ISSUE WITH THE SUSPENSION, OR SOMETHING. THESE TIRES HAVE NOT HAD ANY ABNORMAL STRESS OR DAMAGE DUE TO HITTING CURBS OR ANYTHING SIMILAR TO THAT. *JB

I WAS DRIVING DOWN THE ROAD AT 55 MPH WHEN I HEARD A BIG BANG AND MY CAR WAS HEADED TO THE OTHER LANE OF THE ROAD. I TRIED GETTING THE CAR UNDER CONTROL, WHEN I HIT A MAIL BOX AND MY AIR BAG DEFLATED. I WAS THEN THROWN UP INTO THE AIR AND RAN STRAIGHT INTO A PILE OF HARD WOOD LOGS. THERE WERE ABOUT 40 LOGS SITTING IN THE PILE. I HIT HALF WAY UP THE PILE WHICH SENT A LOG THROUGH THE WINDSHIELD AND DIRECTLY INTO MY FACE. I WAS KNOCKED OUT COLD. WHEN I AWOKE I FOUND THE AMBULANCE CREW TRYING TO REMOVE ME FROM THE VEHICLE. THE CAR HIT SO HARD THAT IT FOLDED IT ALMOST IN HALF. THANK GOD I AM STILL ALIVE BUT I LOST ALL MY FRONT TEETH, MY COLLAR BONE WAS PULLED OUT THE SOCKET, I HAD WHIPLASH, MY BACK WAS HURT AND IS STILL BOTHERING ME TO THIS DAY. I STILL HAVE FLASHBACKS FROM THIS DAY. I MUST TO HAD A GUARDIAN ANGLE WITH ME THAT DAY BECAUSE PEOPLE STILL CANNOT BELIEVE HOW I WALKED AWAY FROM THAT ACCIDENT THAT DAY. *JB

DT*: THE CONTACT STATED THAT RECALL # 04V332000 WAS RECEIVED. AFTER RECEIVING THE RECALL THE CONTACT WENT TO THE DEALER FOR THEM TO PUT GUARDS ON THE SPRINGS OF THE FRONT OF THE VEHICLE. HOWEVER AFTER A FEW WEEKS THE SPRINGS FRACTURED WHILE DRIVING 30 MPH. AFTER THE INCIDENT THE CONTACT TOOK THE CAR TO A SERVICE DEALER. THE DEALER REPLACED THE SPRINGS AND THE MOUNTS OF THE SPRINGS. THE DEALER PAID FOR THE COST OF THE LABOR AND THE NEW SPRINGS BUT DID NOT PAY FOR THE MOUNTS OF THE SPRINGS. AT THE PRESENT TIME THE VEHICLE VIBRATES SO MUCH IN THE FRONT PART THE CONTACT FEELS THE VEHICLE IS USELESS.