NHTSA owner reports · September 18, 2026 snapshot.
Equipment complaints
15 reportsClear category filter100,000 miles · Aug 15, 2011
EquipmentPower Train
A MINOR SLIPPAGE IN THE TRANSMISSION BECAME A COMPLETE TRANSMISSION FAILURE IN LESS THAN A MILE. NO POWER TO ANY GEARS, HAD TO BE TOWED. ONLY REPAIR OPTIONS PRESENTED WERE NEW/USED TRANSMISSION, RANGING FROM 1500-3000 IN PRICE, EVEN THOUGH THE NATURE OF THE FAILURE WAS KNOWN BY THE DEALERSHIP AND THE OTHER MECHANICS I SPOKE WI…
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A MINOR SLIPPAGE IN THE TRANSMISSION BECAME A COMPLETE TRANSMISSION FAILURE IN LESS THAN A MILE. NO POWER TO ANY GEARS, HAD TO BE TOWED. ONLY REPAIR OPTIONS PRESENTED WERE NEW/USED TRANSMISSION, RANGING FROM 1500-3000 IN PRICE, EVEN THOUGH THE NATURE OF THE FAILURE WAS KNOWN BY THE DEALERSHIP AND THE OTHER MECHANICS I SPOKE WITH. OTHERWISE, GOOD CAR, BUT NOW IT SITS IN MY DRIVEWAY. I WOULD LIKE THE TRANSMISSION REPAIRED/REPLACED REASONABLY OR FOR FREE GIVEN THE COMPLETE AND TOTAL, SUDDEN FAILURE. *TR
NHTSA ODI #10419592
Mileage unknown · Jul 24, 2010
EquipmentPower TrainService Brakes, Hydraulic
A 51 POINT INSPECTION DONE ON A 1999 FORD TAURUS I PURCHASED THAT HAD THE FOLLOWING SAFETY ISSUES: CRACKED BRAKES, LOOSE PINION ROD, TRANSMISSION, STEERING WHEEL OFF CENTER TO NAME A FEW ITEMS. REQUIRED A FLUSHING, OIL, ETC. I HAD TO PAY OUT OF POCKET TO HAVE MOST OF THESE ITEMS REPAIRED OR REPLACED. SOME OLD PARTS ARE AVAIL…
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A 51 POINT INSPECTION DONE ON A 1999 FORD TAURUS I PURCHASED THAT HAD THE FOLLOWING SAFETY ISSUES: CRACKED BRAKES, LOOSE PINION ROD, TRANSMISSION, STEERING WHEEL OFF CENTER TO NAME A FEW ITEMS. REQUIRED A FLUSHING, OIL, ETC. I HAD TO PAY OUT OF POCKET TO HAVE MOST OF THESE ITEMS REPAIRED OR REPLACED. SOME OLD PARTS ARE AVAILABLE, BUT I ALSO HAVE DOCUMENTATION TO SUPPORT MY COMPLAINT. I HAVE NOT HAD THE TRANSMISSION FIXED DUE TO FUNDS. THESE ITEMS ARE A SAFETY ISSUE AND COULD HAVE CAUSE A MAJOR ACCIDENT. *TR
NHTSA ODI #10345044
Mileage unknown · Jul 19, 2008
EquipmentSeat Belts
I HAVE A 1999 FORD TAURUS STATION WAGON. IN 2003 THE RLEFT REAR SEAT BELT WOULD SOMETIMES GET STUCK AND NOT RETRACT. I WOULD HAVE TO FEED THE BELT BACK INTO THE MECHANISM IN ORDER FOR THE BELT TO FINALLY WORK. AFTER DOING THIS FOR SOME TIME, I TOOK THE CAR TO MY LOCAL FORD DEALER IN DECEMBER, 2003 AND PAID TO HAVE THE SEAT BE…
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I HAVE A 1999 FORD TAURUS STATION WAGON. IN 2003 THE RLEFT REAR SEAT BELT WOULD SOMETIMES GET STUCK AND NOT RETRACT. I WOULD HAVE TO FEED THE BELT BACK INTO THE MECHANISM IN ORDER FOR THE BELT TO FINALLY WORK. AFTER DOING THIS FOR SOME TIME, I TOOK THE CAR TO MY LOCAL FORD DEALER IN DECEMBER, 2003 AND PAID TO HAVE THE SEAT BELT ASSEMBLY REPLACED. IN 2006, I AGAIN HAD THE SAME PROBLEM WITH THE LEFT AND RIGHT REAR SEAT BELTS AND THE LEFT FRONT SEAT BELT. I AGAIN TOOK THE CAR TO THE FORD DEALER IN DECEMBER 2006 AND HAD ALL THREE OF THE SEAT BELT ASSEMBLIES REPLACED. AT THE TIME I ASKED THE PERSON AT THE DEALER IF THERE WAS A RECALL OR ANYTHING ON THE SEAT BELTS SINCE THIS WAS THE SECOND TIME IN 3 YEARS THAT I HAD THE PROBLEM. THEY PRETTY MUCH IGNORED MY QUESTION. NOW I FOUND OUT THAT THERE WAS A RECALL ON SEAT BELT MECHANISMS AND OWNERS WERE NOTIFIED BEGINNING IN 1999. WE DID NOT PURCHASE THIS VEHICLE UNTIL 2001. *TR
NHTSA ODI #10234913
Mileage unknown · Oct 18, 2005
Electrical SystemEquipmentSuspension
DT: THE CONTACT STATED THAT ON DECEMBER 1, 2004 FRONT LEFT COIL SPRING BROKE THAT PUNCTURED THE TIRE. ALSO, THE KEY WILL NOT COME OUT OF THE IGNITION. ONCE IN AWHILE ONE COULD TURN THE STEERING WHEEL JUST RIGHT AND THE KEY WILL COME OUT. THE CONTACT HAD TO PRY OPEN THE HOOD OR IT WILL NOT OPEN. CONTACT HAS NOT TAKEN THE VEHIC…
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DT: THE CONTACT STATED THAT ON DECEMBER 1, 2004 FRONT LEFT COIL SPRING BROKE THAT PUNCTURED THE TIRE. ALSO, THE KEY WILL NOT COME OUT OF THE IGNITION. ONCE IN AWHILE ONE COULD TURN THE STEERING WHEEL JUST RIGHT AND THE KEY WILL COME OUT. THE CONTACT HAD TO PRY OPEN THE HOOD OR IT WILL NOT OPEN. CONTACT HAS NOT TAKEN THE VEHICLE TO THE DEALER. THE BLOWER MOTOR WILL NOT WORK, AND THAT WAS WHAT FOGGED UP THE WINDOWS. HAD TO DASH OFF IN ORDER TO GET TO THE BLOWER. JULY 1, 2005 THE DOOR SENSOR WILL DING EVEN WHEN SHUT THE DOOR, AND IT WILL STAY ON UNTIL IT RUNS DOWN THE BATTERY. *AK
NHTSA ODI #10140066
Mileage unknown · Jun 10, 2005
EquipmentSeat Belts
1. NORMAL OPERATION OF VEHICLE. 2. REAR SEAT BELT RETRACTION MECHANISMS FAIL. REPLACED 1, UNIT FAILED AGAIN. NOW NEITHER OF THE 2 UNITS WORK. UNABLE TO USE THE VEHICLE WITH MORE THAN 2 PASSENGERS. 3. 1 PART REPLACED, FAILED AGAIN WITHIN 1 YEAR.
NHTSA ODI #10124878
40,000 miles · Nov 20, 2004
EquipmentSteering
HAD FIRST ALIGNMENT DONE AND RACK STARTED LEAKING INTO BOOT DIRECTLY AFTER. DEALER REPLACED UNDER WARRANTY. NEW RACK LEAKS, REPLACED OUT OF WARRENTY BY WHEEL WORKS. RPLACEMENT RACK LEAKS, REPLACED UNDER WHEEL WORKS WARRENTY. REPLACEMENT RACK LEAKS, RESIVOUR WENT DRY AFTER JUST 10 MILES. I HOPE THEY REPLACE IT UNDER WARENTY. SOME…
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HAD FIRST ALIGNMENT DONE AND RACK STARTED LEAKING INTO BOOT DIRECTLY AFTER. DEALER REPLACED UNDER WARRANTY. NEW RACK LEAKS, REPLACED OUT OF WARRENTY BY WHEEL WORKS. RPLACEMENT RACK LEAKS, REPLACED UNDER WHEEL WORKS WARRENTY. REPLACEMENT RACK LEAKS, RESIVOUR WENT DRY AFTER JUST 10 MILES. I HOPE THEY REPLACE IT UNDER WARENTY. SOMEBODY NEEDS TO WAKE UP AND ADDRESS THIS ISSUE!.*AK
NHTSA ODI #10100252
27,430 miles · Nov 4, 2003
Electrical SystemEquipmentFuel System, Gasoline
1999 FORD TAURUS IS SUFFERING FROM ELECTRICAL PROBLEMS. *MR THE VEHICLE WOULD SHUT OFF WITH NO WARNING, THE LOCKS ON BOTH DOORS WERE OFF AND WOULD HAVE TO BE PLAYED WITH TO GET THEM TO OPEN AT TIMES, THE HEADLIGHTS WERE INOPERATIVE, ALSO THE DASH LIGHTS WERE INOPERATIVE BEHIND THE GAS GAUGE/RADIO/HEATING/AC/CLOCK/AND SPEEDOM…
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1999 FORD TAURUS IS SUFFERING FROM ELECTRICAL PROBLEMS. *MR THE VEHICLE WOULD SHUT OFF WITH NO WARNING, THE LOCKS ON BOTH DOORS WERE OFF AND WOULD HAVE TO BE PLAYED WITH TO GET THEM TO OPEN AT TIMES, THE HEADLIGHTS WERE INOPERATIVE, ALSO THE DASH LIGHTS WERE INOPERATIVE BEHIND THE GAS GAUGE/RADIO/HEATING/AC/CLOCK/AND SPEEDOMETER, THE RPM GAUGE WAS DELAYED AT START, THE PASSENGER DOOR MADE NOISES WHEN OPENED AND CLOSED, THE WIPERS WERE INTERMITTENT, THE TURN SIGNALS WERE INTERMITTENT, THE BRAKE LIGHT HAD COME ON, THE VEHICLE WOULD NOT START IN THE MORNING BUT WOULD START AT NIGHT, THE VEHICLE WAS SLUGGISH AND HAD POOR GAS MILEAGE. THE VEHICLE WAS TAKEN IN DUE TO DEFECTIVE RELAYS WHICH WERE REPLACED. THE VIN# ON THE VEHICLE AND THE VIN# ON THE STICKER WERE DIFFERENT. *SCC *JB
NHTSA ODI #10046672
Mileage unknown · Sep 20, 2002
Equipment
AFTER PUSHING CIGARETTE LIGHTER TO LIGHT LIGHTER FLEWOUT WITH FORCE WHILE HOT. PLEASE PROVIDE FURTHER INFORMATION.*AK
NHTSA ODI #8019146
Mileage unknown · Sep 9, 2002
Equipment
WHILE REPLACING A FLAT TIRE, THE JACK COLLAPSED. IT WAS CAUSED BY THE FLIMSINESS OF THE JACK. *AK THE CONSUMER STATES THAT THE JACK HAD NEVER BEEN USED BEFORE, AND COLLAPSED DURING THE TIRE CHANGE. THE CONSUMER FEELS THAT THIS COULD BE HARMFUL TO A PERSON WHILE USING. *SCC
NHTSA ODI #8018157
Mileage unknown · Apr 27, 2002
Equipment
AIR CONDITIONER FAILED TO PERFORM WHEN TURNEN ON. HOT AIR BLEW OUT. AC IS USED ONLY HALF THE YEAR AS WE LIVE IN NY WHERE THE HEAT IS USED MORE THAN AC. $500. TO REPAIR. I BELIEVE THE ORIGINAL AC COMPRESSOR HOSE WAS DEFECTIVE. *AK
NHTSA ODI #761251
Official recalls
5Jul 15, 2004
ON CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, THE FRONT COIL SPRINGS COULD FRACTURE DUE TO CORROSION ASSOCIATED WITH SALT USED ON THE ROADWAYS DURING THE WINTER. A FRACTURED SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE TIRE MAY RUPTURE RESULTING IN A RAPID AIR LOSS, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTIVE SPRING SHIELDS. IN ADDITION, FORD IS EXTENDING THE WARRANTY COVERAGE OF THE FRONT COIL SPRINGS IN ALL OTHER STATES, FOR FRACTURE ONLY, UP TO 10 YEARS OF SERVICE OR 150,000 MILES, WHICHEVER OCCURS FIRST. IF THE VEHICLE HAS ALREADY ACCUMULATED MORE THAN 150,000 MILES, THIS COVERAGE WILL LAST UNTIL JULY 31, 2005. IF EITHER FRONT COIL SPRING FRACTURES, DEALERS WILL REPLACE BOTH FRONT SPRINGS AT NO CHARGE TO THE OWNER. AN INTERIM NOTICE WAS SENT TO OWNERS ON AUGUST 2, 2004. PARTS ARE NOW AVAILABLE FOR THE 2000-2001 MY VEHICLES AND OWNERS WERE SENT A LETTER ON JANUARY 10, 2005, ADVISING THEM TO BRING IN THEIR VEHICLES FOR REPAIR PARTS ARE EXPECTED TO BE AVAILABLE FOR THE 1999 MY VEHICLES BY THE END OF FEBRUARY 2005 AND OWNERS OF THESE VEHICLES WILL BE NOTIFIED THEN. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Sep 20, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT RETRACTOR MAY HAVE A PIN SHAFT IN THE SWITCHABLE ELR/ALR MECHANISM THAT IS INCORRECTLY FORMED. IN SOME CIRCUMSTANCES, THE SWITCHING MECHANISM COULD BECOME NONFUNCTIONAL, PREVENTING THE SEAT BELT WEBBING FROM BEING EXTRACTED FROM THE RETRACTOR. IT IS ALSO POSSIBLE THAT MALFUNCTION OF THE MECHANISM COULD PREVENT THE BELT FROM BEING SWITCHED INTO THE ALR MODE. THE ELR MECHANISM IS NOT AFFECTED BY THIS CONDITION.
Consequence & remedy
Consequence: IF THE MECHANISM MALFUNCTIONS AND DOES NOT ALLOW THE WEBBING TO BE EXTRACTED, THE LAP AND SHOULDER BELT COULD NOT BE WORN BY A VEHICLE OCCUPANT. IN THE EVENT THAT THE MECHANISM DOES NOT ALLOW THE ALR MODE TO BE ENGAGED, THE OPERATOR MAY BE UNABLE TO PROPERLY INSTALL A CHILD SEAT IN THAT SEATING POSITION.
Remedy: DEALERS WILL INSPECT THE LAP AND SHOULDER BELT ASSEMBLIES. ASSEMBLIES WITH JULIAN DATE CODES OF 200 THROUGH 223 ARE SUSPECT AND WILL BE REPLACED.
Nov 9, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUPPED WITH THE "CALIFORNIA" EMISSIONS PACKAGE. AN INCORRECT TRANSMISSION OIL COOLER LINE WAS INSTALLED. THE LINE CONTACTS THE ANTI-LOCK BRAKING SYSTEM MODULE SUPPORT BRACKET AND OVER TIME, CAN WEAR AND DEVELOP A LEAK.
Consequence & remedy
Consequence: TRANSMISSION FLUID LEAKAGE ONTO THE EXHAUST MANIFOLD OR CATALYTIC CONVERTER CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL THE APPROPRIATE TRANSMISSION OIL COOLER LINE.
Sep 1, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DASH INSULATOR RETAINER CLIP WAS NOT FULLY ASSEMBLED TO THE ACCELERATOR CABLE DASH FITTING. THE CLIP CAN DISENGAGE FROM THE ACCELERATOR CABLE AND FALL INTO THE ACCELERATOR PEDAL ARM PIVOT AREA.
Consequence & remedy
Consequence: IF THIS CONDITION OCCURS, THE ENGINE MAY NOT FULLY RETURN TO IDLE. ALSO, THE INSULATOR MAY NOT STAY IN THE INTENDED LOCATION AND COULD INTERFERE WITH THE ACCELERATOR CABLE.
Remedy: DEALERS WILL INSPECT THESE VEHICLES TO ENSURE PROPER INSTALLATION OF THE ACCELERATOR CABLE CLIP, AND RE-INSTALL IF NEEDED.
Aug 25, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH MANUAL SEAT TRACKS. THE FRONT SEAT BELT BUCKLE ATTACHING STUD MAY HAVE BEEN IMPROPERLY HEAT TREATED. THIS HEAT TREATMENT MAY HAVE RESULTED IN CRACKS DEVELOPING IN THE STUD.
Consequence & remedy
Consequence: IF THE STUD IS CRACKED, IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE SEAT BELT BUCKLE MOUNTING BRACKET AND STUD ASSEMBLY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE04044 · Front Suspension Coil Spring Fracture
Opened May 24, 2004 · Closed Aug 16, 2004
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Additional source detail variants (2)
Suspension:front
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
PE02080 · Front Suspension Coil Spring Fracture
Opened Oct 22, 2002 · Closed Apr 29, 2003
Status: closed (inferred from source dates) · Suspension; Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Additional source detail variants (2)
Suspension
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
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