NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
81 reportsClear category filter65,000 miles · May 10, 2008
Engine And Engine Cooling
THIS VEHICLES HAS A COOLING SYSTEM PROBLEM. THE VEHICLE IS KNOWN BY FORD TO HAVE A PROBLEM AND NOTHING HAS BEEN DONE TO CORRECT THE DEFECT. MY VEHICLE IS A 1999 FORD TAURUS WHICH DEVELOPED HEATING PROBLEMS LAST YEAR. TODAY IT WAS LEARNED THAT THE VEHICLES COOLING SYSTEM IS PLUGGED WITH A RUST TYPE MIXTURE AND IT IS UNABLE TO BE…
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THIS VEHICLES HAS A COOLING SYSTEM PROBLEM. THE VEHICLE IS KNOWN BY FORD TO HAVE A PROBLEM AND NOTHING HAS BEEN DONE TO CORRECT THE DEFECT. MY VEHICLE IS A 1999 FORD TAURUS WHICH DEVELOPED HEATING PROBLEMS LAST YEAR. TODAY IT WAS LEARNED THAT THE VEHICLES COOLING SYSTEM IS PLUGGED WITH A RUST TYPE MIXTURE AND IT IS UNABLE TO BE CLEARED WITHOUT REPLACING THE RADIATOR AND TEARING DOWN THE ENGINE TO CLEAN IT OUT. APPARENTLY FORD HAS KNOWN ABOUT THE PROBLEM AND HAS BASICALLY ADMITTED THEY HAVE A COOLING SYSTEM PROBLEM COVERING SEVERAL YEARS. IT WILL COST SEVERAL THOUSAND DOLLARS TO FIX THIS PROBLEM WHICH IS NOT AN OPTION AT THIS TIME. I WOULD LIKE TO SEE FORD ADMIT THEY HAVE A PROBLEM AND RECTIFY THE SITUATION. *TR
NHTSA ODI #10227203
Mileage unknown · Apr 18, 2008
Engine And Engine CoolingStructure
TL*THE CONTACT OWNS A 1999 FORD TAURUS. UPON INSPECTING THE VEHICLE AFTER IT WAS DELIVERED, THE CONTACT DISCOVERED THAT IT LOOKED AS IF IT HAD BEEN INVOLVED IN A CRASH. THE VEHICLE LEFT OIL STAINS ON THE DRIVEWAY. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 86,560.
NHTSA ODI #10224909
Mileage unknown · Mar 14, 2008
Engine And Engine Cooling
I HAVE A 1999 FORD TAURUS WAGON AND THE COOLING SYSTEM HAS BEEN A THORN IN MY SIDE FOR THE LAST 2 YEARS. FIRST 1K WAS LEAKING COOLANT AND WHEN I BROUGHT INTO THE DEALERSHIP,WAS TOLD THE FREEZE PLUGS NEEDED TO BE REPLACED AS THE COOLANT WAS ACIDIC. THIS WAS MY FOURTH CAR AND I HAD NEVER IN MY LIFE HEARD ANYTHING LIKE THAT. THEN…
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I HAVE A 1999 FORD TAURUS WAGON AND THE COOLING SYSTEM HAS BEEN A THORN IN MY SIDE FOR THE LAST 2 YEARS. FIRST 1K WAS LEAKING COOLANT AND WHEN I BROUGHT INTO THE DEALERSHIP,WAS TOLD THE FREEZE PLUGS NEEDED TO BE REPLACED AS THE COOLANT WAS ACIDIC. THIS WAS MY FOURTH CAR AND I HAD NEVER IN MY LIFE HEARD ANYTHING LIKE THAT. THEN, WHEN CHANGED THERE WAS ALOT OF RUST IN THE COOLANT SYSTEM. HAD TO CHANGE THE THERMOSTAT, FREEZE PLUGS, AND WATER PUMP. THEN THINGS BECAME WORSE. I STARTED HAVING ENGINE PROBLEMS WHICH RESULTED IN REPLACING THE HEAD GASKET AND ENGINE HEAD. WHEN I TOOK THE CAR TO THE DEALERSHIP, I WAS TOLD THEY HAVE SEEN THIS PROBLEM MANY TIMES ON THAT MODEL YEAR CAR. THEY SUGGESTED I REPLACE THE ENGINE, AT AN ESTIMATED COST OF $7,000 OR BUY A NEW CAR. THEN I HAD NO HEAT IN THE CAR AS A RESULT ALSO. NEEDLESS TO SAY, I HAVE GOTTEN THE WORK DONE ON THE CAR AND SPENT ABOUT $4,000. I WAS TOLD BY ONE DEALERSHIP THERE WAS A PROBLEM WITH THE ENGINE CORE WHICH WAS A MANUFACTURER DEFECT BUT FORD WOULD NEVER OWN UP TO IT. *TR
NHTSA ODI #10221143
Mileage unknown · Mar 3, 2008
Engine And Engine Cooling
1999 FORD TAURUS ENGINE IS FAILING. CONSUMER STATES THAT SHE WOULD LIKE ANY INFORMATION ABOUT ANY PROGRAM THAT WILL HELP HER GET HER ENGINE REPLACED. *KB
NHTSA ODI #10220550
145,000 miles · Oct 8, 2007
Engine And Engine CoolingVisibility
FORD COOLANT CORROSION IS COSTING US TOOOOO MUCH. ENGINE WAS RUNNING HOT. STARTED WITH THERMOSTAT, THEN DEGAS BOTTLE CAP (FULL OF RUST), THEN WATER PUMP (FINS CORRODED AND GONE), THEN RADIATOR FLUSHED-FULL OF RUST, NOW HEAD GASKET IS GONE. FLUSHING SYSTEM DIDN'T HELP. HEATER CORE HAS PROBLEMS TOO--NO HEAT TO DEFROST WINDOWS…
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FORD COOLANT CORROSION IS COSTING US TOOOOO MUCH. ENGINE WAS RUNNING HOT. STARTED WITH THERMOSTAT, THEN DEGAS BOTTLE CAP (FULL OF RUST), THEN WATER PUMP (FINS CORRODED AND GONE), THEN RADIATOR FLUSHED-FULL OF RUST, NOW HEAD GASKET IS GONE. FLUSHING SYSTEM DIDN'T HELP. HEATER CORE HAS PROBLEMS TOO--NO HEAT TO DEFROST WINDOWS WHICH IS HAZARDOUS TO DRIVING CAR. *TR
NHTSA ODI #10205172
84,000 miles · Jul 9, 2007
Engine And Engine Cooling
TL*THE CONTACT OWNS A 1999 FORD TAURUS. WHILE DRIVING 25 MPH, THE SERVICE ENGINE LIGHT ILLUMINATED. THE DEALER STATED THAT COOLANT WAS LEAKING FROM THE HEAD GASKET AND THERE WAS CORROSION IN THE COOLANT. THE DEALER REPLACED THE HEAD GASKET. THERE IS SERVICE BULLETIN # 622646 FOR THE COOLING SYSTEM. THE CURRENT MILEAGE IS 90…
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TL*THE CONTACT OWNS A 1999 FORD TAURUS. WHILE DRIVING 25 MPH, THE SERVICE ENGINE LIGHT ILLUMINATED. THE DEALER STATED THAT COOLANT WAS LEAKING FROM THE HEAD GASKET AND THERE WAS CORROSION IN THE COOLANT. THE DEALER REPLACED THE HEAD GASKET. THERE IS SERVICE BULLETIN # 622646 FOR THE COOLING SYSTEM. THE CURRENT MILEAGE IS 90,000 AND FAILURE MILEAGE WAS 84,000.
NHTSA ODI #10195612
125,000 miles · Nov 7, 2006
Engine And Engine Cooling
I HAVE A 1999 FORD TAURUS WITH A BLOWN HEAD GASKET. IT SEEMS TO ME THAT THE FORD MOTOR CO. KNEW ALL ALONG THIS WAS A PROBLEM. I TOOK MY CAR IN TO GET THE THERMOSTAT REPLACED BECAUSE I DID NOT HAVE ANY HEAT. I GET THE CALL THE NEXT DAY THAT I HAVE A BLOWN HEAD GASKET. I HAVE AN AUTISTIC DAUGHTER AND MY MOTHER WHO HAS RHEUMATOID A…
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I HAVE A 1999 FORD TAURUS WITH A BLOWN HEAD GASKET. IT SEEMS TO ME THAT THE FORD MOTOR CO. KNEW ALL ALONG THIS WAS A PROBLEM. I TOOK MY CAR IN TO GET THE THERMOSTAT REPLACED BECAUSE I DID NOT HAVE ANY HEAT. I GET THE CALL THE NEXT DAY THAT I HAVE A BLOWN HEAD GASKET. I HAVE AN AUTISTIC DAUGHTER AND MY MOTHER WHO HAS RHEUMATOID ARTHRITIS THAT I NEED TO USE THIS CAR TO TAKE TO DOCTOR APPTS. AND SUCH. I CAN NOT AFFORD TO FIX THIS PROBLEM, AN $1100.00 PROBLEM, NOR CAN I AFFORD TO GO OUT AND BUY ANOTHER CAR. I AM UPSET, ANGRY, HURT, AND OTHER EMOTIONS I CANNOT DESCRIBE. IS THERE ANYTHING I CAN DO OR A CLASS ACTION LAWSUIT I CAN CONTACT? *JB
NHTSA ODI #10172871
Mileage unknown · Oct 10, 2006
Electrical SystemEngine And Engine Cooling
DT*: THE CONTACT STATED THAT THERE WERE ON GOING PROBLEMS WITH THE ANTI FREEZE IN THE COOLANT SYSTEM AND ELECTRICAL SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE VEHICLE HAD A SLUDGE PROBLEM IN THE COOLANT SYSTEM AND THE VEHICLE WAS FLUSHED. THE MANUFACTURER WAS CONTACTED WHO CHECKED THE VIN # AND DETERM…
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DT*: THE CONTACT STATED THAT THERE WERE ON GOING PROBLEMS WITH THE ANTI FREEZE IN THE COOLANT SYSTEM AND ELECTRICAL SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE VEHICLE HAD A SLUDGE PROBLEM IN THE COOLANT SYSTEM AND THE VEHICLE WAS FLUSHED. THE MANUFACTURER WAS CONTACTED WHO CHECKED THE VIN # AND DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THERE WAS A TSB #622646 ON THE NHTSA WEBSITE THAT EXPLAINS BRIEFLY PROBLEMS SIMILIAR TO THE VEHICLE. THE PROBLEMS PERSISTED.
NHTSA ODI #10170339
85,000 miles · Sep 21, 2006
Electrical SystemEngine And Engine CoolingFire
I OWNED A 1999 TAURUS AND DROVE IT FOR APPROXIMATELY SEVEN YEARS WITHOUT MAJOR PROBLEMS. I PERFORMED THE NORMAL MAINTENANCE ON THE VEHICLE AND IT WAS IN GOOD WORKING ORDER. ON SEPTEBMER 20, 2006 THE VEHICLE CAUGHT ON FIRE. THE CAR WAS PARKED IN FRONT OF MY HOUSE. THE SOURCE OF THE FIRE APPEARED TO BE THE FRONT RIGHT AREA OF T…
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I OWNED A 1999 TAURUS AND DROVE IT FOR APPROXIMATELY SEVEN YEARS WITHOUT MAJOR PROBLEMS. I PERFORMED THE NORMAL MAINTENANCE ON THE VEHICLE AND IT WAS IN GOOD WORKING ORDER. ON SEPTEBMER 20, 2006 THE VEHICLE CAUGHT ON FIRE. THE CAR WAS PARKED IN FRONT OF MY HOUSE. THE SOURCE OF THE FIRE APPEARED TO BE THE FRONT RIGHT AREA OF THE ENGINE COMPONENT. THE VEHICLE IS COMPLETELY DESTROYED AND IS NOW IN A JUNK YARD. THE LOCAL FIRE DEPARTMENT WAS CALLED TO THE SCENE AND PUT THE FIRE OUT. THERE WERE NO INJURIES, AND MINOR DAMAGE TO THE GRASS DUE TO THE HEAT OF THE FIRE. *JB
NHTSA ODI #10168820
52,395 miles · Aug 23, 2006
Engine And Engine Cooling
I WAS ON VACATION WHEN MY CAR LOST ACCELERATION I PULLED UP TO THE STOP SIGN WHERE MY CAR WAS SMOKING, DROVE TO THE NEAREST MECHANIC TO FIND OUT I HAD A BLOWN GASKET. MY TEMP LIGHT NEVER WENT ON AND ITS FUNCTIONING. THE MECHANIC THERE TOLD ME THIS WAS A KNOWN FORD PROBLEM. I CALLED MY OWN MECHANIC WHEN I GOT BACK HOME AND HE TOL…
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I WAS ON VACATION WHEN MY CAR LOST ACCELERATION I PULLED UP TO THE STOP SIGN WHERE MY CAR WAS SMOKING, DROVE TO THE NEAREST MECHANIC TO FIND OUT I HAD A BLOWN GASKET. MY TEMP LIGHT NEVER WENT ON AND ITS FUNCTIONING. THE MECHANIC THERE TOLD ME THIS WAS A KNOWN FORD PROBLEM. I CALLED MY OWN MECHANIC WHEN I GOT BACK HOME AND HE TOLD ME THE SAME THING. I JUST GOT DONE PAYING FOR MY CAR WHEN THIS HAPPENED. I CALLED FORD AND THEY TOLD ME THERE WAS NOTHING I COULD DO. AFTER READING SO MANY COMPLAINT'S WHY ISN'T FORD DOING ANYTHING WITH THIS PROBLEM. I HAD TO GO AND BUY AND NEW CAR WHICH I CANT AFFORD. NEEDLESS TO SAY IT WASN'T A FORD I BOUGHT. *JB
NHTSA ODI #10166362
Official recalls
5Jul 15, 2004
ON CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, THE FRONT COIL SPRINGS COULD FRACTURE DUE TO CORROSION ASSOCIATED WITH SALT USED ON THE ROADWAYS DURING THE WINTER. A FRACTURED SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE TIRE MAY RUPTURE RESULTING IN A RAPID AIR LOSS, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTIVE SPRING SHIELDS. IN ADDITION, FORD IS EXTENDING THE WARRANTY COVERAGE OF THE FRONT COIL SPRINGS IN ALL OTHER STATES, FOR FRACTURE ONLY, UP TO 10 YEARS OF SERVICE OR 150,000 MILES, WHICHEVER OCCURS FIRST. IF THE VEHICLE HAS ALREADY ACCUMULATED MORE THAN 150,000 MILES, THIS COVERAGE WILL LAST UNTIL JULY 31, 2005. IF EITHER FRONT COIL SPRING FRACTURES, DEALERS WILL REPLACE BOTH FRONT SPRINGS AT NO CHARGE TO THE OWNER. AN INTERIM NOTICE WAS SENT TO OWNERS ON AUGUST 2, 2004. PARTS ARE NOW AVAILABLE FOR THE 2000-2001 MY VEHICLES AND OWNERS WERE SENT A LETTER ON JANUARY 10, 2005, ADVISING THEM TO BRING IN THEIR VEHICLES FOR REPAIR PARTS ARE EXPECTED TO BE AVAILABLE FOR THE 1999 MY VEHICLES BY THE END OF FEBRUARY 2005 AND OWNERS OF THESE VEHICLES WILL BE NOTIFIED THEN. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Sep 20, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT RETRACTOR MAY HAVE A PIN SHAFT IN THE SWITCHABLE ELR/ALR MECHANISM THAT IS INCORRECTLY FORMED. IN SOME CIRCUMSTANCES, THE SWITCHING MECHANISM COULD BECOME NONFUNCTIONAL, PREVENTING THE SEAT BELT WEBBING FROM BEING EXTRACTED FROM THE RETRACTOR. IT IS ALSO POSSIBLE THAT MALFUNCTION OF THE MECHANISM COULD PREVENT THE BELT FROM BEING SWITCHED INTO THE ALR MODE. THE ELR MECHANISM IS NOT AFFECTED BY THIS CONDITION.
Consequence & remedy
Consequence: IF THE MECHANISM MALFUNCTIONS AND DOES NOT ALLOW THE WEBBING TO BE EXTRACTED, THE LAP AND SHOULDER BELT COULD NOT BE WORN BY A VEHICLE OCCUPANT. IN THE EVENT THAT THE MECHANISM DOES NOT ALLOW THE ALR MODE TO BE ENGAGED, THE OPERATOR MAY BE UNABLE TO PROPERLY INSTALL A CHILD SEAT IN THAT SEATING POSITION.
Remedy: DEALERS WILL INSPECT THE LAP AND SHOULDER BELT ASSEMBLIES. ASSEMBLIES WITH JULIAN DATE CODES OF 200 THROUGH 223 ARE SUSPECT AND WILL BE REPLACED.
Nov 9, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUPPED WITH THE "CALIFORNIA" EMISSIONS PACKAGE. AN INCORRECT TRANSMISSION OIL COOLER LINE WAS INSTALLED. THE LINE CONTACTS THE ANTI-LOCK BRAKING SYSTEM MODULE SUPPORT BRACKET AND OVER TIME, CAN WEAR AND DEVELOP A LEAK.
Consequence & remedy
Consequence: TRANSMISSION FLUID LEAKAGE ONTO THE EXHAUST MANIFOLD OR CATALYTIC CONVERTER CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL THE APPROPRIATE TRANSMISSION OIL COOLER LINE.
Sep 1, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DASH INSULATOR RETAINER CLIP WAS NOT FULLY ASSEMBLED TO THE ACCELERATOR CABLE DASH FITTING. THE CLIP CAN DISENGAGE FROM THE ACCELERATOR CABLE AND FALL INTO THE ACCELERATOR PEDAL ARM PIVOT AREA.
Consequence & remedy
Consequence: IF THIS CONDITION OCCURS, THE ENGINE MAY NOT FULLY RETURN TO IDLE. ALSO, THE INSULATOR MAY NOT STAY IN THE INTENDED LOCATION AND COULD INTERFERE WITH THE ACCELERATOR CABLE.
Remedy: DEALERS WILL INSPECT THESE VEHICLES TO ENSURE PROPER INSTALLATION OF THE ACCELERATOR CABLE CLIP, AND RE-INSTALL IF NEEDED.
Aug 25, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH MANUAL SEAT TRACKS. THE FRONT SEAT BELT BUCKLE ATTACHING STUD MAY HAVE BEEN IMPROPERLY HEAT TREATED. THIS HEAT TREATMENT MAY HAVE RESULTED IN CRACKS DEVELOPING IN THE STUD.
Consequence & remedy
Consequence: IF THE STUD IS CRACKED, IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE SEAT BELT BUCKLE MOUNTING BRACKET AND STUD ASSEMBLY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE04044 · Front Suspension Coil Spring Fracture
Opened May 24, 2004 · Closed Aug 16, 2004
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Additional source detail variants (2)
Suspension:front
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
PE02080 · Front Suspension Coil Spring Fracture
Opened Oct 22, 2002 · Closed Apr 29, 2003
Status: closed (inferred from source dates) · Suspension; Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Additional source detail variants (2)
Suspension
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
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