NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
51 reportsClear category filterMileage unknown · Oct 10, 2006
Electrical SystemEngine And Engine Cooling
DT*: THE CONTACT STATED THAT THERE WERE ON GOING PROBLEMS WITH THE ANTI FREEZE IN THE COOLANT SYSTEM AND ELECTRICAL SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE VEHICLE HAD A SLUDGE PROBLEM IN THE COOLANT SYSTEM AND THE VEHICLE WAS FLUSHED. THE MANUFACTURER WAS CONTACTED WHO CHECKED THE VIN # AND DETERM…
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DT*: THE CONTACT STATED THAT THERE WERE ON GOING PROBLEMS WITH THE ANTI FREEZE IN THE COOLANT SYSTEM AND ELECTRICAL SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE VEHICLE HAD A SLUDGE PROBLEM IN THE COOLANT SYSTEM AND THE VEHICLE WAS FLUSHED. THE MANUFACTURER WAS CONTACTED WHO CHECKED THE VIN # AND DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THERE WAS A TSB #622646 ON THE NHTSA WEBSITE THAT EXPLAINS BRIEFLY PROBLEMS SIMILIAR TO THE VEHICLE. THE PROBLEMS PERSISTED.
NHTSA ODI #10170339
85,000 miles · Sep 21, 2006
Electrical SystemEngine And Engine CoolingFire
I OWNED A 1999 TAURUS AND DROVE IT FOR APPROXIMATELY SEVEN YEARS WITHOUT MAJOR PROBLEMS. I PERFORMED THE NORMAL MAINTENANCE ON THE VEHICLE AND IT WAS IN GOOD WORKING ORDER. ON SEPTEBMER 20, 2006 THE VEHICLE CAUGHT ON FIRE. THE CAR WAS PARKED IN FRONT OF MY HOUSE. THE SOURCE OF THE FIRE APPEARED TO BE THE FRONT RIGHT AREA OF T…
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I OWNED A 1999 TAURUS AND DROVE IT FOR APPROXIMATELY SEVEN YEARS WITHOUT MAJOR PROBLEMS. I PERFORMED THE NORMAL MAINTENANCE ON THE VEHICLE AND IT WAS IN GOOD WORKING ORDER. ON SEPTEBMER 20, 2006 THE VEHICLE CAUGHT ON FIRE. THE CAR WAS PARKED IN FRONT OF MY HOUSE. THE SOURCE OF THE FIRE APPEARED TO BE THE FRONT RIGHT AREA OF THE ENGINE COMPONENT. THE VEHICLE IS COMPLETELY DESTROYED AND IS NOW IN A JUNK YARD. THE LOCAL FIRE DEPARTMENT WAS CALLED TO THE SCENE AND PUT THE FIRE OUT. THERE WERE NO INJURIES, AND MINOR DAMAGE TO THE GRASS DUE TO THE HEAT OF THE FIRE. *JB
NHTSA ODI #10168820
Mileage unknown · Oct 18, 2005
Electrical SystemEquipmentSuspension
DT: THE CONTACT STATED THAT ON DECEMBER 1, 2004 FRONT LEFT COIL SPRING BROKE THAT PUNCTURED THE TIRE. ALSO, THE KEY WILL NOT COME OUT OF THE IGNITION. ONCE IN AWHILE ONE COULD TURN THE STEERING WHEEL JUST RIGHT AND THE KEY WILL COME OUT. THE CONTACT HAD TO PRY OPEN THE HOOD OR IT WILL NOT OPEN. CONTACT HAS NOT TAKEN THE VEHIC…
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DT: THE CONTACT STATED THAT ON DECEMBER 1, 2004 FRONT LEFT COIL SPRING BROKE THAT PUNCTURED THE TIRE. ALSO, THE KEY WILL NOT COME OUT OF THE IGNITION. ONCE IN AWHILE ONE COULD TURN THE STEERING WHEEL JUST RIGHT AND THE KEY WILL COME OUT. THE CONTACT HAD TO PRY OPEN THE HOOD OR IT WILL NOT OPEN. CONTACT HAS NOT TAKEN THE VEHICLE TO THE DEALER. THE BLOWER MOTOR WILL NOT WORK, AND THAT WAS WHAT FOGGED UP THE WINDOWS. HAD TO DASH OFF IN ORDER TO GET TO THE BLOWER. JULY 1, 2005 THE DOOR SENSOR WILL DING EVEN WHEN SHUT THE DOOR, AND IT WILL STAY ON UNTIL IT RUNS DOWN THE BATTERY. *AK
NHTSA ODI #10140066
1,000 miles · Oct 6, 2005
Electrical SystemEngine And Engine CoolingExterior Lighting
DT: THE CONTACT HAS A 1999 FORD TAURUS AND HAS HAD CONSISTENT PROBLEMS WITH THE CAR SINCE IT WAS BOUGHT NEW. SHE HAS BEEN COMPLAINING FOR THE LAST 48,000 MILES FOR THE SAME THINGS. MOST RECENTLY LAST WEEK SHE TOOK VEHICLE TO THE DEALER FOR A LEAK IN THE MASTER CYLINDER, WHICH THEY REPAIRED. . THEY CLEANED THE HUBS. SHE HAD …
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DT: THE CONTACT HAS A 1999 FORD TAURUS AND HAS HAD CONSISTENT PROBLEMS WITH THE CAR SINCE IT WAS BOUGHT NEW. SHE HAS BEEN COMPLAINING FOR THE LAST 48,000 MILES FOR THE SAME THINGS. MOST RECENTLY LAST WEEK SHE TOOK VEHICLE TO THE DEALER FOR A LEAK IN THE MASTER CYLINDER, WHICH THEY REPAIRED. . THEY CLEANED THE HUBS. SHE HAD TO PUSH THE BRAKES ALL THE WAY TO GET THE CAR TO STOP. THEY REPLACED BRAKE BOOSTER, MACHINED ROTORS, AND PUT NEW BRAKE PADS ON. AT 1,700 MILES HAD TO TAKE VEHICLE TO DEALER FOR A NOISE SHE FROM THE BRAKES. THEY CLEANED THE HUBS. AT 22,466 BRAKES AND SERPENTINE BELT WERE CHECKED. THEY PUT A NEW SERPENTINE BELT ON AT 22,500 MILES. ALSO, HAD MULTIPLE ELECTRICAL PROBLEMS WITH THE CAR. 4 MULTIFUNCTION SWITCHES WERE REPLACED. IN ADDITION, A HEAD LAMP CONTROL SWITCH WAS REPLACED AT 17,000 MILE, AND A NEW RADIO PUT IN.*AK THE A/C HAD ALO BEE WORKED ON TWICE. *NM
NHTSA ODI #10132429
82,811 miles · Sep 16, 2005
Electrical System
WHEN YOU HIT THE HORN THE ENGINE TRIES TO CUT OUT AND THE CHECK ENGINE LIGHT COMES ON. WHEN THAT HAPPENS THE CAR JERKS REALLY BAD LIKE YOU SLAMMED ON THE BRAKES. ALSO THE CRUISE CONTROL ONLY WORKS HALF THE TIME. NOTHING HAS BEEN DONE TO CORRECT THIS YET. IT IS GOING INTO THE SHOP IN A WEEK. *JB
NHTSA ODI #10136732
100,000 miles · May 2, 2005
Electrical System
CONTACT STATES: DROVE CAR 1/2 MILE USING HEADLIGHTS BY THE TIME SHE ENTERED THE DRIVEWAY A BURNING SMELL AND SMOKE WAS COMING OUT OF FRONT DRIVER SIDE HOOD ABOVE THE HEADLIGHTS. SMELLED BETWEEN TAR AND GLUE SMELL. IT SMELLS EVEN WHEN HEADLIGHTS ARE NOT IN USE DROVE LESS THAN 1/2 MILE. FORD DEALERSHIP DID SAY IT SOUNDED ELECT…
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CONTACT STATES: DROVE CAR 1/2 MILE USING HEADLIGHTS BY THE TIME SHE ENTERED THE DRIVEWAY A BURNING SMELL AND SMOKE WAS COMING OUT OF FRONT DRIVER SIDE HOOD ABOVE THE HEADLIGHTS. SMELLED BETWEEN TAR AND GLUE SMELL. IT SMELLS EVEN WHEN HEADLIGHTS ARE NOT IN USE DROVE LESS THAN 1/2 MILE. FORD DEALERSHIP DID SAY IT SOUNDED ELECTRICAL.
NHTSA ODI #10118835
80,000 miles · Feb 18, 2005
Electrical System
ALL THE INTERIOR LIGHTS STAYED ON WHILE DRIVING AT NIGHT. THIS OBSTRUCTED THE DRIVER'S VISION. DEALER WAS NOTIFIED.*AK WHENEVER THE INTERIOR GETS WARM. THE MAP READING LAMP AND THE DOOR AJAR LIGHT ON THE DASH WILL STAY ON. WHEN THIS HAPPENDS THE HEATER WILL ALSO TURN ON TO WINDOW DEFROST. THE LED FOR THE HEATER WILL ALSO S…
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ALL THE INTERIOR LIGHTS STAYED ON WHILE DRIVING AT NIGHT. THIS OBSTRUCTED THE DRIVER'S VISION. DEALER WAS NOTIFIED.*AK WHENEVER THE INTERIOR GETS WARM. THE MAP READING LAMP AND THE DOOR AJAR LIGHT ON THE DASH WILL STAY ON. WHEN THIS HAPPENDS THE HEATER WILL ALSO TURN ON TO WINDOW DEFROST. THE LED FOR THE HEATER WILL ALSO START FLICKERING ON AND OFF. *EH *JB
NHTSA ODI #10105598
77,800 miles · Jan 11, 2005
Electrical System
LOSS OF LIGHTS AND ELECTRICAL SERVICES, LTERNATOR AND BATTERY FAILED, ENGINE SHUT OFF. REPLACED BATTERY AND ALTERNATOR.*AK
NHTSA ODI #10106110
72,000 miles · Dec 19, 2004
Electrical System
MY WIFE DROVE OUR 1999 FORD TAURUS SE TO THE STORE AND WHEN SHE WENT TO LEAVE THE KEY WOULD NOT FIT IN THE IGNITION SWITCH. AFTER NUMEROUS ATTEMPTS SHE FINALLY GOT THE KEY IN BUT IT WOULD NOT TURN THE IGNITION SWITCH. HER AND MY KIDS WHERE STRANDED IN TOWN CLOSE TO HOME. BUT WITH ME BEING DEPLOYED IT COULD HAVE BEEN A LOT WORSE.…
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MY WIFE DROVE OUR 1999 FORD TAURUS SE TO THE STORE AND WHEN SHE WENT TO LEAVE THE KEY WOULD NOT FIT IN THE IGNITION SWITCH. AFTER NUMEROUS ATTEMPTS SHE FINALLY GOT THE KEY IN BUT IT WOULD NOT TURN THE IGNITION SWITCH. HER AND MY KIDS WHERE STRANDED IN TOWN CLOSE TO HOME. BUT WITH ME BEING DEPLOYED IT COULD HAVE BEEN A LOT WORSE. I NEED TO KNOW IF THERE HAS BEEN ANY OTHER ISSUES WITH THE IGNITION SWITCHES GOING BAD ON THIS TYPE OF CAR. I CANT SEE A IGNITION SWITCH GOING BAD ON SUCH A FAIRLY NEW CAR. AND THE COST AND HASSLE YOU HAVE TO GO THROUGH TO GET THE SWITCH ,KEY AND THE KEY PROGRAMMED IS OUTRAGES. *JB
NHTSA ODI #10104097
105,600 miles · Sep 30, 2004
Electrical System
INTERMITTANTLY THE WINDSHIELD WIPERS ACTIVATE WHEN THE BRAKE PEDAL IS PUSHED! I HAVE OWNED THE CAR FOR THREE YEARS. USUALLY BY TURNING THE WIPER SWITCH ON THEN OFF, IT WOULD STOP. TODAY THAT HAD NO AFFECT ON THE WIPERS. I DROVE THE CAR FOR ABOUT 2.5 HOURS TODAY. THE WIPERS CAME ON FOR A TOTAL OF ABOUT TWENTY MINUTES . I AM…
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INTERMITTANTLY THE WINDSHIELD WIPERS ACTIVATE WHEN THE BRAKE PEDAL IS PUSHED! I HAVE OWNED THE CAR FOR THREE YEARS. USUALLY BY TURNING THE WIPER SWITCH ON THEN OFF, IT WOULD STOP. TODAY THAT HAD NO AFFECT ON THE WIPERS. I DROVE THE CAR FOR ABOUT 2.5 HOURS TODAY. THE WIPERS CAME ON FOR A TOTAL OF ABOUT TWENTY MINUTES . I AM TAKING THE CAR TO FORD TOMORROW. I TALKED WITH THE SERVICE SPECIALIST TODAY. HE STATED THIS WAS NOT AN UNCOMMON PROBLEM OVER SEVERAL MODELS OF FORD VEHICLES. THE MULTIFUNCTION SWITCH MALFUNCTIONS. WHY WAS THERE NO SERVICE BULLETIN ISSUED? FURTHER, WHY WOULD PRESSING THE BRAKE PEDAL ACTIVATE THE WIPERS? THEY ARE TWO SEPARATE SYSTEMS!*AK
NHTSA ODI #10093347
Official recalls
5Jul 15, 2004
ON CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, THE FRONT COIL SPRINGS COULD FRACTURE DUE TO CORROSION ASSOCIATED WITH SALT USED ON THE ROADWAYS DURING THE WINTER. A FRACTURED SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE TIRE MAY RUPTURE RESULTING IN A RAPID AIR LOSS, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTIVE SPRING SHIELDS. IN ADDITION, FORD IS EXTENDING THE WARRANTY COVERAGE OF THE FRONT COIL SPRINGS IN ALL OTHER STATES, FOR FRACTURE ONLY, UP TO 10 YEARS OF SERVICE OR 150,000 MILES, WHICHEVER OCCURS FIRST. IF THE VEHICLE HAS ALREADY ACCUMULATED MORE THAN 150,000 MILES, THIS COVERAGE WILL LAST UNTIL JULY 31, 2005. IF EITHER FRONT COIL SPRING FRACTURES, DEALERS WILL REPLACE BOTH FRONT SPRINGS AT NO CHARGE TO THE OWNER. AN INTERIM NOTICE WAS SENT TO OWNERS ON AUGUST 2, 2004. PARTS ARE NOW AVAILABLE FOR THE 2000-2001 MY VEHICLES AND OWNERS WERE SENT A LETTER ON JANUARY 10, 2005, ADVISING THEM TO BRING IN THEIR VEHICLES FOR REPAIR PARTS ARE EXPECTED TO BE AVAILABLE FOR THE 1999 MY VEHICLES BY THE END OF FEBRUARY 2005 AND OWNERS OF THESE VEHICLES WILL BE NOTIFIED THEN. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Sep 20, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT RETRACTOR MAY HAVE A PIN SHAFT IN THE SWITCHABLE ELR/ALR MECHANISM THAT IS INCORRECTLY FORMED. IN SOME CIRCUMSTANCES, THE SWITCHING MECHANISM COULD BECOME NONFUNCTIONAL, PREVENTING THE SEAT BELT WEBBING FROM BEING EXTRACTED FROM THE RETRACTOR. IT IS ALSO POSSIBLE THAT MALFUNCTION OF THE MECHANISM COULD PREVENT THE BELT FROM BEING SWITCHED INTO THE ALR MODE. THE ELR MECHANISM IS NOT AFFECTED BY THIS CONDITION.
Consequence & remedy
Consequence: IF THE MECHANISM MALFUNCTIONS AND DOES NOT ALLOW THE WEBBING TO BE EXTRACTED, THE LAP AND SHOULDER BELT COULD NOT BE WORN BY A VEHICLE OCCUPANT. IN THE EVENT THAT THE MECHANISM DOES NOT ALLOW THE ALR MODE TO BE ENGAGED, THE OPERATOR MAY BE UNABLE TO PROPERLY INSTALL A CHILD SEAT IN THAT SEATING POSITION.
Remedy: DEALERS WILL INSPECT THE LAP AND SHOULDER BELT ASSEMBLIES. ASSEMBLIES WITH JULIAN DATE CODES OF 200 THROUGH 223 ARE SUSPECT AND WILL BE REPLACED.
Nov 9, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUPPED WITH THE "CALIFORNIA" EMISSIONS PACKAGE. AN INCORRECT TRANSMISSION OIL COOLER LINE WAS INSTALLED. THE LINE CONTACTS THE ANTI-LOCK BRAKING SYSTEM MODULE SUPPORT BRACKET AND OVER TIME, CAN WEAR AND DEVELOP A LEAK.
Consequence & remedy
Consequence: TRANSMISSION FLUID LEAKAGE ONTO THE EXHAUST MANIFOLD OR CATALYTIC CONVERTER CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL THE APPROPRIATE TRANSMISSION OIL COOLER LINE.
Sep 1, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DASH INSULATOR RETAINER CLIP WAS NOT FULLY ASSEMBLED TO THE ACCELERATOR CABLE DASH FITTING. THE CLIP CAN DISENGAGE FROM THE ACCELERATOR CABLE AND FALL INTO THE ACCELERATOR PEDAL ARM PIVOT AREA.
Consequence & remedy
Consequence: IF THIS CONDITION OCCURS, THE ENGINE MAY NOT FULLY RETURN TO IDLE. ALSO, THE INSULATOR MAY NOT STAY IN THE INTENDED LOCATION AND COULD INTERFERE WITH THE ACCELERATOR CABLE.
Remedy: DEALERS WILL INSPECT THESE VEHICLES TO ENSURE PROPER INSTALLATION OF THE ACCELERATOR CABLE CLIP, AND RE-INSTALL IF NEEDED.
Aug 25, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH MANUAL SEAT TRACKS. THE FRONT SEAT BELT BUCKLE ATTACHING STUD MAY HAVE BEEN IMPROPERLY HEAT TREATED. THIS HEAT TREATMENT MAY HAVE RESULTED IN CRACKS DEVELOPING IN THE STUD.
Consequence & remedy
Consequence: IF THE STUD IS CRACKED, IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE SEAT BELT BUCKLE MOUNTING BRACKET AND STUD ASSEMBLY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE04044 · Front Suspension Coil Spring Fracture
Opened May 24, 2004 · Closed Aug 16, 2004
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Additional source detail variants (2)
Suspension:front
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
PE02080 · Front Suspension Coil Spring Fracture
Opened Oct 22, 2002 · Closed Apr 29, 2003
Status: closed (inferred from source dates) · Suspension; Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Additional source detail variants (2)
Suspension
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
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