NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
8 reportsClear category filter87,000 miles · Jul 24, 2019
Structure
HOOD PAINT CORROSION. LIKE A LARGE AMOUNT OF OTHER PEOPLE, MY HOOD PAINT IS BUBBLING WITH 87K MILES ON MY CAR. I MAINTAIN MY CAR VERY WELL AND IS IN VERY GOOD SHAPE. I CONTACTED FORD AND I WAS TOLD IT WOULD BE SUBMITTED TO THEIR CLAIMS DEPARTMENT AND I HAVE NO HEARD BACK. IT'S BEEN SERVAL MONTHS. FORD KNOWS ABOUT THE ISSUE BUT W…
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HOOD PAINT CORROSION. LIKE A LARGE AMOUNT OF OTHER PEOPLE, MY HOOD PAINT IS BUBBLING WITH 87K MILES ON MY CAR. I MAINTAIN MY CAR VERY WELL AND IS IN VERY GOOD SHAPE. I CONTACTED FORD AND I WAS TOLD IT WOULD BE SUBMITTED TO THEIR CLAIMS DEPARTMENT AND I HAVE NO HEARD BACK. IT'S BEEN SERVAL MONTHS. FORD KNOWS ABOUT THE ISSUE BUT WON'T COVER THEIR MANUFACTURING MESS UP.
NHTSA ODI #11234672
24,836 miles · Jul 17, 2018
Structure
CLEAR COAT FINISH ON TRUNK PANEL BEGAN PEELING WHEN CAR 3 1/2 YEARS OLD. ALUMINUM HOOD CORROSION AT ALMOST 5 YEARS OLD PAINT IS BUBBLING AT THE FRONT EDGE OF ALUMINUM HOOD. APPARENTLY WHEN BEING PAINTED THE ALUMINUM HOOD WAS CONTAMINATED WITH STEEL PARTICLES WHICH FORD KNEW AT THE TIME OF MANUFACTURE WOULD CAUSE CORROSION AND PA…
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CLEAR COAT FINISH ON TRUNK PANEL BEGAN PEELING WHEN CAR 3 1/2 YEARS OLD. ALUMINUM HOOD CORROSION AT ALMOST 5 YEARS OLD PAINT IS BUBBLING AT THE FRONT EDGE OF ALUMINUM HOOD. APPARENTLY WHEN BEING PAINTED THE ALUMINUM HOOD WAS CONTAMINATED WITH STEEL PARTICLES WHICH FORD KNEW AT THE TIME OF MANUFACTURE WOULD CAUSE CORROSION AND PAINT PEELING BUT DID NOTHING TO TRY TO CORRECT THE METAL CONTAMINATION WHEN VEHICLES WERE PAINTED SO NOW AT 24,800 MILES THE HOOD IS CORRODING AND PAINT IS BUBBLING AND PEELING. I PAID ALOT OF MONEY FOR THIS CAR MUSTANG V6 PONY PACKAGE AND TO HAVE TO DEAL WITH HOOD CORROSION AND PEELING PAINT ON THIS CAR IS RIDICULOUS AND SHAMEFUL THAT FORD WILL NOT COVER THIS DAMAGE. I HAVE BOUGHT FORD VEHICLES MY WHOLE LIFE BUT I WILL NEVER EVER BUY A FORD VEHICLE AGAIN.
NHTSA ODI #11111864
5,000 miles · May 15, 2018
Structure
MAJOR CORROSION ISSUE ON ALL ALUMINUM HOODS 2004 TO 2015. MINE IS A 2013 AND IT LOOKS LIKE RUST UNDER THE PAINT BUT ITS CORROSION THAT FORD REFUSES TO COVER UNDER BUMPER TO BUMPER WARRANTEE.
NHTSA ODI #11094028
17,500 miles · Sep 15, 2017
Air BagsElectrical SystemStructure
WHILE DRIVING VEHICLE LESS THAN A MILE FROM MY HOME NOTICED I HAD NO AIR WHEN I HIT THE AC BUTTON AS IT WAS VERY WARM DAY THIS HAS HAPPENED INTERMITTENTLY IN THE LAST 2 YEARS , SO I PULLED OVER AND TURNED THE CAR OFF AND RESTARTED AND THE AIR AND A/C BEGAN WORKING. I TOOK INTO FORD WHEN CAR WAS STILL UNDER THE 3 YEAR 36000 MILE…
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WHILE DRIVING VEHICLE LESS THAN A MILE FROM MY HOME NOTICED I HAD NO AIR WHEN I HIT THE AC BUTTON AS IT WAS VERY WARM DAY THIS HAS HAPPENED INTERMITTENTLY IN THE LAST 2 YEARS , SO I PULLED OVER AND TURNED THE CAR OFF AND RESTARTED AND THE AIR AND A/C BEGAN WORKING. I TOOK INTO FORD WHEN CAR WAS STILL UNDER THE 3 YEAR 36000 MILE BUMPER TO BUMPER WARRANTY FOR THIS ISSUE AND WAS BASICALLY TOLD THEY COULD NOT DO ANYTHING SINCE IT WAS NO OCCURRING AT THAT TIME. I HAVE ALSO HAD ISSUES WITH WINDOWS FOGGING UP WHILE DRIVING AFTER JUST STARTING THE VEHICLE SINCE OWNING IT. THIS CAR ALSO HAS A DEFECTIVE CLEAR COAT FINISH ON THE BACK OF VEHICLE TRUNK AREA. THE CLEAR COAT ON THE BLACK PANEL OF THE TRUNK IS PEELING OFF THIS CAR IS ONLY 4 YEARS OLD AND THIS IS COMPLETELY UNACCEPTABLE. I CANNOT BELIEVE THE CLEARCOAT IS PEELING OFF AS BADLY IS IT IS. I AM EMBARRASSED TO DRIVE THIS CAR WITH THE CLEARCOAT PEELING OFF THE WAY IT IS. THIS SHOULD NOT BE HAPPENING AT ALL. I HAVE OWNED FORD VEHICLES MY WHOLE LIFE AND AM EXTREMELY DISAPPOINTED WITH THE QUALITY OF THIS MUSTANG(WHICH I HAD TO SAVE MY MONEY FOUR 4 YEARS BEFORE I COULD BUY ONE) I HAD A 1995 MUSTANG GT FOR 13 YEARS NEVER HAD ANY ISSUES WITH THE PAINT ON IT. I HAVE ALWAYS BOUGHT FORD BUT I WILL NEVER BUY ANOTHER FORD VEHICLE AGAIN. I STILL CANNOT BELIEVE THE FINISH IS PEELING OFF ON A 4 YR OLD VEHICLE. I AM ALSO VERY UNHAPPY WITH THE FACT THAT I HAD TO DRIVE MY CAR FOR OVER A YEAR AND A HALF WITH DEFECTIVE DRIVERS SIDE AIRBAG BEFORE THEY ACTUALLY REPLACED IT. I HAD TO REDUCE MY DRIVING UNTIL IT WAS REPLACED ALMOST A YEAR AND A HALF AFTER RECEIVING THE RECALL NOTICE.
NHTSA ODI #11023628
25,000 miles · Aug 14, 2016
Structure
I NOTICED RUST BUBBLES ON THE EDGE ON MY HOOD WHILE I WAS WAXING AND SEE THAT IT A ISSUE THAT FORD SHOULD BE FIXING. I ONLY HAVE 25000 MILES ON MY CAR.
NHTSA ODI #10895746
50,000 miles · Jun 6, 2016
Structure
TAKATA RECALL- I WAS DRIVING MY CAR ON THE FREEWAY ONE DAY AND AS I ACCELERATED ON THE GAS GOING OVER 60MPH MY HOOD BEGAN TO SHAKE. I HAVE NOT HAD ANY PRIOR PROBLEMS WITH MY CAR AND THIS STARTED DOING THIS OUT OF THE BLUE. I PULLED OVER TO MAKE SURE ALL THE SCREWS WERE INTACT AND MADE SURE EVERYTHING UNDERNEATH MY CAR WAS INTACT…
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TAKATA RECALL- I WAS DRIVING MY CAR ON THE FREEWAY ONE DAY AND AS I ACCELERATED ON THE GAS GOING OVER 60MPH MY HOOD BEGAN TO SHAKE. I HAVE NOT HAD ANY PRIOR PROBLEMS WITH MY CAR AND THIS STARTED DOING THIS OUT OF THE BLUE. I PULLED OVER TO MAKE SURE ALL THE SCREWS WERE INTACT AND MADE SURE EVERYTHING UNDERNEATH MY CAR WAS INTACT AS WELL. I DID NOT FIND ANY PROBLEMS. MY HOOD SHAKES ANYTIME I GO OVER 60MPH, AND THIS HAS BEEN HAPPENING FOR 4 MONTHS NOW. I TOOK MY CAR INTO A BODY SHOP AND THEY TEST DROVE AND WAS UNSURE OF THE ROOT CAUSE OF THE PROBLEM IS. HOOD SHAKES (VIBRATES) WHEN I DRIVE OVER 60MPH.
NHTSA ODI #10872732
850 miles · Jun 4, 2013
Electrical SystemStructure
THE VEHICLES INTERIOR DOOR PANELS WILL RATTLE WHILE THE CAR ACCELERATES AND WHEN THE VEHICLE STEREO IS PLAYING. THE VEHICE HAS BEEN IN TO HAVE THIS ADDRESSED NUMEROUS TIMES AND MULTIPLE DEALERS ARE UNABLE TO REPAIR THE ISSUE. DOOR PANELS HAVE BEEN REPLACED TO NO AVAIL. THIS IS VERY DISTRACTING AND MAY IMPAIR ABILITY TO HEAR WHAT…
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THE VEHICLES INTERIOR DOOR PANELS WILL RATTLE WHILE THE CAR ACCELERATES AND WHEN THE VEHICLE STEREO IS PLAYING. THE VEHICE HAS BEEN IN TO HAVE THIS ADDRESSED NUMEROUS TIMES AND MULTIPLE DEALERS ARE UNABLE TO REPAIR THE ISSUE. DOOR PANELS HAVE BEEN REPLACED TO NO AVAIL. THIS IS VERY DISTRACTING AND MAY IMPAIR ABILITY TO HEAR WHAT TRAFFIC IS DOING AROUND THE VEHICLE. *TR
NHTSA ODI #10514962
3,900 miles · May 9, 2013
Structure
TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT THE CONVERTIBLE TOP WOULD NOT FULLY RETRACT. AS A RESULT, THE CONTACT'S VISION WAS BLOCKED TRAVELING IN REVERSE AND WHEN CHANGING LANES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE PHOTOS OF THE FAILURE WERE TAKEN AND SENT TO THE ENGINEERING DEPARTMENT F…
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TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT THE CONVERTIBLE TOP WOULD NOT FULLY RETRACT. AS A RESULT, THE CONTACT'S VISION WAS BLOCKED TRAVELING IN REVERSE AND WHEN CHANGING LANES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE PHOTOS OF THE FAILURE WERE TAKEN AND SENT TO THE ENGINEERING DEPARTMENT FOR FURTHER ANALYSIS. THE VEHICLE WAS NOT REPAIRED. THE DEALER ADVISED THE CONTACT THAT THERE WAS AN INFLUX OF VEHICLES OF THE SAME MAKE AND MODEL THAT WERE EXPERIENCING THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 3,900. ...UPDATED 05/29/13 *BF
NHTSA ODI #10511267
Official recalls
5Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Jan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2005-2014 Mustang vehicles manufactured April 6, 2004, to June 21, 2014, and 2005-2006 GT vehicles manufactured February 20, 2004, to September 22, 2006. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the front driver side air bag inflator, free of charge. The recall began on June 10, 2016. Even if interim repairs were performed under safety recall 14V-802, owners must bring their vehicles in for the final remedy. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S21. Note: This recall supersedes safety recall 14V-802.
May 3, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence & remedy
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Additional source detail variants (2)
Exterior Lighting:back Up Lights
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT. THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.
Consequence: IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE R POSITION AND THE VEHICLES TRANSMISSION DOES GO IN REVERSE, THE R MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLES NOT SIGNALING IT IS IN REVERSE.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE TRS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗