2023 Ford Maverick Hybrid

I am experiencing a serious safety issue with my 2023 Ford Maverick Hybrid, which involves powertrain malfunction and sudden loss of power while driving. The issue first appeared on [XXX], when I received a Powertrain Malfunction / Reduced Power warning in the FordPass app and noticed that the vehicle was losing power intermittently. Since then, I have taken my vehicle to the dealership three times for diagnostics and repairs, but the issue persists. Service history and failed repair attempts: [XXX] – I visited Folsom Lake Ford to address this issue, but the dealer claimed the vehicle was “operating normally.” [XXX] – I took my car to Future Ford of Sacramento, requesting diagnostics and repairs for the transmission. The dealership replaced the CV axles but did not acknowledge or resolve the powertrain issue. [XXX] – The same error occurred again, and I returned to Future Ford of Sacramento. The dealer once again failed to find or fix the problem. [XXX] – Hours after picking up the car, the Powertrain Malfunction / Reduced Power error reappeared in FordPass. Possible Link to Known Ford Maverick Issues: Ford has already issued recalls for similar problems affecting Ford Maverick (2022–2023) and Bronco Sport models related to 12V battery failures that cause power loss. However, my VIN is not included in any official recall, despite showing the same symptoms. This issue is extremely dangerous, as the vehicle unexpectedly loses power while driving, creating a serious risk of an accident, especially on highways. Suspected Fraud by the Dealer: Despite multiple service visits, the dealership has not provided a detailed diagnostic report. I suspect the dealer is simply resetting the error codes instead of fixing the problem. Investigate whether this is a widespread issue among 2023 Ford Maverick models. Determine if Ford should issue a recall for this powertrain problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Ford Maverick. The contact stated that while reversing, the back-over camera screen froze. The contact heard someone yelling and became aware there was a parent and child walking behind the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 31,595. VIN tool confirms parts not available.

This morning while driving to work, I lost acceleration power. I was driving to work at the speed limit of 65 mph. The car started to slow down and I could not get any acceleration when stepping on the gas pedal. I was very lucky that traffic was light and able to coast over to a shoulder of the highway. I called roadside assistance and had it towed to local dealer. Awaiting to hear what the problem is. Feel very uncomfortable at this point.

Cracked seam on the crossmember supporting the driver seat. While investigating a squeaking seat. I discovered a hairline crack in the metal that is under the cloth driver seat. Upon further investigation, I discovered that when pressure is applied to the seat, a bigger crack appears where a cross member is joined under the seat. This is causing the seat to flex more than usual putting more friction on the plastic mounts causing the squeaking sound.

Started Vehicle, pulled out of a parking spot and I slowly approached an intersection, the engine accelerated at a high rpm/rate without touching the gas pedal, I immediately firmly applied brakes, the card was jerking and shaking hard working against brakes, I immediately turned car off. It could have easily ran into a car or person, being that I was on a city street with pedestrians crossing and car traffic. When I restarted, it did not want to move at all. I then restarted it a second time and it drove normal. No lights or warnings appeared. It was at Ford dealer getting all recalls repaired about 2 weeks ago and were completed to my knowledge. This just happened today [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)