2018 Ford Fusion

The contact owns a 2018 Ford Fusion. The contact stated that while driving at various speeds, a warning light indicating that the engine was overheating was illuminated. The contact added coolant to the vehicle; however, the failure persisted. The contact stated that the vehicle was experiencing an excessive coolant consumption. The vehicle was taken to Advance Auto, where it was diagnosed with a misfire in cylinder #3. The vehicle was taken to the dealer and was diagnosed with coolant intrusion in cylinder #3. The dealer determined that the short block needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 91,000.

The contact owns a 2018 Ford Fusion. The contact stated that after his girlfriend was occupied and parked in the residence, while attempting to reverse the vehicle the gear shifted independently into park. The contact mention he lifted the front end of the vehicle, and he noticed the shifter cable detached from the transmission shifting arm. The contact was able to attach the shifter cable on the transmission shifting arm but also noticed the shifter cable bushing has detached from the transmission as well. The vehicle was not taken to be diagnosed. The vehicle was not repaired however the contact mention the vehicle will be getting repaired on March 29th. The contact related the failure to the NHTSA Campaign Number: 22V413000(POWER TRAIN). The insurance company had not been contacted yet. The manufacturer was made aware of the failure they informed the contact that NHTSA calls the manufacture to have recalls on their VIN. The contact was referred to NHTSA to file a complaint on the failure. The failure mileage was 102.000.

My car had a bad shifting linkage which I paid for out of pocket. My 2.0 Ecoboost engine is leaking coolant into my oil and makes a very loud concerning ticking noise, along with reduced engine power and sporadic/random loss of brakes. There has been recalls for these issues on most other Ford Fusion models and this one NEEDS TO BE RECALLED. My engine is going to blow any day now and I will be stuck paying for the rest of my car loan for a vehicle I cannot drive. All of the Ecoboost engines should be recalled for poor design.

Car will crank, but will not move into gear. Getting an service message "Shift System Fault". Some days it will move and other days (like today) it will not. I believe the 2018 fusion (my car) was missed from the list of recalls for this service message. I contacted a Ford dealer near me. Either they don't have a transmission tech or it will take days before my car can be looked at.

The contact owned a 2018 Ford Fusion. The contact stated that while driving at 65 MPH, the front driver side seat belt did not buckle appropriately, another vehicle driving at an unknown speed moved to the left lane, then the other vehicle changed lanes again moving in front of the contact, and the other vehicle abruptly depressed on the brakes causing the contact to rear end him. The vehicle came to a stop and merged into the shoulder. The vehicle was damaged on the front driver's and passenger's side. There were no warning lights illuminated. The driver’s and passenger’s side air bags did deploy however the seat belt did not retract the contact, causing the contact to be injured. There was no property damage. A police report was filed. The contact sustained a concussion and his eyes swelled shut. It was unknown if the other driver in the other vehicle sustained any injuries. The insurance company towed the vehicle to an impound lot and then towed it to Copart. The vehicle was deemed a total loss by the insurance company. The manufacturer was not notified of the failure. The dealer was not made aware of the failure. The failure mileage was 89,000.

Was driving and car started overheating. Looking at coolant levels, they were low. Refilled coolant and car started fine. Next day driving the vehicle, the engine shut down completely. Took the vehicle to Parks Ford dealership in Hendersonville NC to find the problem. I received a call from a service representative and he said there is a coolant intrusion into the cylinder or cylinders and the engine needs to be replaced. I asked to check for recalls and he stated none were found. I did my own research and found many vehicles with the 1.5 liter Ecoboost engine have had this issue and have had a recall in the past. I. Short, Ford has said they will not have my vehicle fixed due to the fact the 3 year warranty has expired and or 85,000 miles have been passed. I have financed this vehicle starting [XXX]. As of now my vehicle has almost 110,000 miles. Doing more research into this Ford has offered a fix for this. A new midi small block replacement and head gasket replacement. Doing more research into this, I have found the vehicle engine could possibly catch on fire if the coolant intrusion is not corrected. The Ford dealership quoted me $9,000 without tax to replace the engine. This just isn't doable. How can this not be a safety issue if the vehicle can and will shut off while driving and potentially catch on fire? Ford should replace the flawed engine design that they have been very well aware of. I am still making payments on this vehicle to own and I cannot risk driving it because it is used to transport my children and my wife, not with the safety factors involved. Help to have the manufacturer flawed design fixed to the updated design, that has no issues of the same, would help blue collard individuals a tremendous amount. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ford Fusion. The contact stated that while starting the vehicle, the check engine warning light illuminated, and the "WRENCH" symbol was displayed. The contact was unable to shift the transmission into drive(D). The contact had to wait for approximately 15 to 20 minutes before attempting to restart the vehicle before shifting into drive(D). The contact stated that the failure recurred, and the vehicle was towed to the dealer. The dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 95,000.

At 135,815 miles, my 2018 Ford Fusion SE experienced a sudden transmission failure while driving, with no prior warning signs. The vehicle was towed to Certified Transmission, where technicians confirmed: Transmission fluid level was correct but black/degraded. Multiple failure codes were present. Transmission pump whined and stopped functioning. Diagnosis: Internal transmission failure (6/17/2024). The shop stated this issue is common in these transmissions. The entire transmission had to be replaced. At 141,164 miles, just 5,349 miles later, the engine shut off on the highway while driving, again with no warning lights. After pulling onto the shoulder, it restarted after 10 minutes but was smoking heavily. Coolant was critically low in the reserve tank. Diagnosis: Cracked cylinder head due to coolant intrusion, a known defect in 1.5L EcoBoost engines. I contacted Ford Customer Care about CSP 21N12, but they refused assistance since my vehicle exceeds 84,000 miles, despite this well-documented defect. Safety Concerns: Unexpected transmission & engine failure while driving creates a serious risk. Engine shutoff on the highway could have led to an accident. Coolant intrusion in 1.5L EcoBoost engines is a known issue, yet Ford has failed to notify all owners. This issue affects many owners and creates major safety risks. I urge the NHTSA to investigate and consider a mandatory recall to prevent further incidents.

The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, there was white smoke coming from the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken back to the residence. A dealer was contacted and informed the contact that the failure was a known issue and that the engine needed to be replaced; however, there was no recall on the VIN for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.