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2018 Ford Fusion

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2018 Ford Fusion do not stand out strongly from the model-year median of 1,109.

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When problems were reported

Mileage at the reported incident

188 reports with mileage · 250 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 201 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 106 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 88 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

9 crash reports1 fire reports5 injury reports

Structure complaints

3 reports
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Mileage unknown · Aug 11, 2026
StructureCrashInjury

On August 10, 2026, I was driving my 2018 Ford Fusion at approximately 40 mph under normal driving conditions when, without warning, the hood unexpectedly released and flew completely backward into the windshield. The hood had been closed prior to driving and there was no warning before the failure. The hood struck the windshie…

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On August 10, 2026, I was driving my 2018 Ford Fusion at approximately 40 mph under normal driving conditions when, without warning, the hood unexpectedly released and flew completely backward into the windshield. The hood had been closed prior to driving and there was no warning before the failure. The hood struck the windshield with significant force, shattering it, immediately blocking my forward visibility, and sending broken glass into the passenger compartment and onto me. Because I suddenly could not see the roadway, I lost control and the vehicle left the road. Fortunately, no other vehicles or pedestrians were involved and I did not require medical treatment. This was not a hood that simply became loose or partially opened. The hood fully opened and struck the windshield. Based on what occurred, it appears the primary hood retention/latch and the secondary safety retention mechanism both failed to prevent the hood from fully opening. The exact mechanical cause requires inspection. The impact caused extensive damage to the hood and windshield and tore/deformed metal around the windshield/A-pillar/roof area. An independent eyewitness across the street personally witnessed the incident occur in real time, and I have photographs documenting the aftermath. The vehicle has approximately 156,000 miles, was in good operating condition, and remains unrepaired and unaltered following the incident so the hood latch, secondary safety catch, striker, hinges and related components can be inspected. Ford was notified immediately and opened case CXH-08862363-V8C8X7, which Ford advised was escalated to its Office of General Counsel. I am reporting this because this apparent hood-retention safety failure created an extremely dangerous situation. Had this occurred at highway speed, at a higher speed, in heavy traffic, or near pedestrians, the consequences could have been catastrophic.

NHTSA ODI #11756127

40,000 miles · Jul 3, 2020
Structure

BACK PASSENGER DOOR UNLATCHES WHILE DRIVING SPORADICALLY. FORD PREVIOUSLY HAD A RECALL ON THE 2016 MODEL HOWEVER, THEY ARE STATING THAT THIS DOES NOT FALL UNDER THE RECALL. MY 4 YEAR OLD SON SITS IN THE BACK SEAT IN HIS CAR SEAT. THIS IS EXTREMELY DANGEROUS. MY VEHICLE IS AT THE DEALERSHIP NOW AND THEY ARE FILING A CLAIM THROUGH…

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BACK PASSENGER DOOR UNLATCHES WHILE DRIVING SPORADICALLY. FORD PREVIOUSLY HAD A RECALL ON THE 2016 MODEL HOWEVER, THEY ARE STATING THAT THIS DOES NOT FALL UNDER THE RECALL. MY 4 YEAR OLD SON SITS IN THE BACK SEAT IN HIS CAR SEAT. THIS IS EXTREMELY DANGEROUS. MY VEHICLE IS AT THE DEALERSHIP NOW AND THEY ARE FILING A CLAIM THROUGH MY 3RD PARTY WARRANTY COMPANY AND MAKING ME PAY FOR THE DEDUCTIBLE AND I SUSPECT THE LOANER VEHICLE. I JUST PURCHASED THE VEHICLE IN MARCH 2020 AND I HAVE NOTICED IT WHEN SINCE PURCHASE. *TR

NHTSA ODI #11337300

1,440 miles · Mar 5, 2018
Latches/locks/linkagesStructure

CAR WAS IN MOTION ON A CITY STREET ABOUT 40 MPH GOING STRAIGHT AND ALL OF A SUDDEN THE DRIVER SIDE DOOR BECAME UNLATCHED AND PARTIALLY OPENED. A NOISE ON THE DASH SOUNDED AND STATED THE DRIVERS DOOR WAS AJAR, AND THE LIGHTS ON THE INSIDE OF THE DOOR TURNED RED. IT SEEMED TO BE PARTIALLY LATCHED STILL SINCE IT WOULD NOT OPEN ALL …

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CAR WAS IN MOTION ON A CITY STREET ABOUT 40 MPH GOING STRAIGHT AND ALL OF A SUDDEN THE DRIVER SIDE DOOR BECAME UNLATCHED AND PARTIALLY OPENED. A NOISE ON THE DASH SOUNDED AND STATED THE DRIVERS DOOR WAS AJAR, AND THE LIGHTS ON THE INSIDE OF THE DOOR TURNED RED. IT SEEMED TO BE PARTIALLY LATCHED STILL SINCE IT WOULD NOT OPEN ALL THE WAY, BUT I HAD TO USE THE INSIDE DOOR HANDLE TO OPEN THE DOOR AND THEN CLOSE IT ALL THE WAY AGAIN. I HAD ALREADY TRAVELED ABOUT 1 MILE FROM MY HOME WHEN THE DOOR PARTIALLY OPENED, AND THERE WERE NO DASH OR WARNING SIGNS IT WAS OPEN WHEN I LEFT. TEMPERATURE OUTSIDE WAS CLEAR, NO RAIN OR WIND AND ABOUT 50-55 DEGREES OUTSIDE. CAR WAS PRIOR IN THE GARAGE BEFORE I LEFT ABOUT 1130 PM.

NHTSA ODI #11076194

Official recalls

2

23V162000 · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

Mar 10, 2023

Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

Consequence & remedy

Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

18V167000 · Steering: Steering Wheel/handle Bar

Mar 12, 2018

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Consequence & remedy

Consequence: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ22004 · Front Brake Jounce Hose Failures

Opened Aug 8, 2022 · Closed Mar 24, 2023

Status: closed (inferred from source dates) · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturing on certain MY 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The result causes a brake fluid leak, lengthening the distance needing to stop the vehicle, increasing the risk of a crash.On March 10, 2023, Ford Motor Company (Ford) submitted to NHTSA Safety Recall 23V-162 (Ford Recall 23S12) to address front brake jounce hoses that may rupture. Ford found the rupture occurs from a localized failure of the internal reinforcement braid due to cyclic fatigue through tensile/bending and torsional inputs during suspension and steering articulations. The supplier for the front brake jounce hoses is Hitachi. This recall affects the subject vehicles equipped with non-hybrid engines and the suspect front brake jounce hoses (a total of 1,280,726 vehicles). The recall covers subject vehicles built from February 3, 2012 to July 19, 2017 when the suspect hoses were used in vehicle production. The remedy is for dealerships to replace both front brake jounce hoses with new hoses that have a revised braid material at no cost. The vehicles equipped with hybrid engines are excluded from the recall because the internal hose pressure is much lower due to the regenerative braking provided by the hybrid brake system. No failures of brake hoses on hybrid vehicles have been reported to ODI or Ford.Ford's actions address ODIs concerns at this time. Hybrid vehicles will be monitored for related failures. The agency reserves the right to take further action if warranted by new circumstances.The 103 ODI numbers cited above can be viewed at NHTSA.gov under the following ID numbers:11511014, 11510867, 11510318, 11509030, 11505993, 11504989, 11504400, 11502147, 11502082, 11501820, 11501283, 11498439, 11498296, 11496842, 11496335, 11494931, 11494851, 11494252, 11493001, 11492084, 11492070, 11491444, 11491274, 11488858, 11488027, 11487627, 11487416, 11487233, 11486150, 11484924, 11484526, 11484080, 11483948, 11483926, 11483739, 11483723, 11482773, 11482690, 11481077, 11480788, 11480294, 11480052, 11479338, 11479334, 11479252, 11479247, 11479187, 11479094, 11479048, 11478985, 11478953, 11478729, 11478216, 11476892, 11476282, 11470558, 11468994, 11467109, 11466294, 11462746, 11461217, 11456065, 11455367, 11444848, 11436419, 11436376, 11430685, 11428329, 11425083, 11421026, 11420738, 11420735, 11420298, 11418197, 11403926, 11397549, 11366991, 11366757, 11361016, 11359968, 11354569, 11352165, 11350344, 11348799, 11343929, 11343205, 11331947, 11329020, 11319596, 11310529, 11292271, 11288455, 11254787, 11253479, 11253244, 11234622, 11230669, 11230050, 11228240, 11221111, 11143630, 11129392 and 11120228.