IllustrationINOPERABLE FRONT PASSENGER SIDE WINDOW. BOTH SWITCHES ON DRIVER SIDE AND PASSENGER SIDE FOR PASSENGER SIDE WINDOW INOPERABLE. TESTED WHILE VEHICLE IN MOTION. DATED THIS 4/10/2019
2017 Ford Fusion Hybrid
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2017 Ford Fusion Hybrid do not stand out strongly from the model-year median of 65.
About this comparison →How this year compares
Owner complaints by model year
Compare all Fusion Hybrid years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
100–25K
1125–50K
650–75K
475–100K
7100–150K
2150K+
40 reports with mileage · 29 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
7 crash reports1 fire reports5 injury reports
What owners actually said
69 reportsWHEN I TURN ON THE DEFROSTER, THE AIR RECIRCULATOR TURNS OFF. IN TRAFFIC, THIS LETS EXHAUST FROM OTHER CARS ENTER THE CAR, SO I EITHER HAVE TO BREATH IN EXHAUST OR DRIVE WITH A FOGGED UP WINDSHIELD. I CAN'T HAVE THE AIR RECIRCULATOR ON AND THE DEFROSTER. I EITHER HAVE TO BREATH IN EXHAUST OR DRIVE WITH A FOGGED WINDSHIELD. I…
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WHEN I TURN ON THE DEFROSTER, THE AIR RECIRCULATOR TURNS OFF. IN TRAFFIC, THIS LETS EXHAUST FROM OTHER CARS ENTER THE CAR, SO I EITHER HAVE TO BREATH IN EXHAUST OR DRIVE WITH A FOGGED UP WINDSHIELD. I CAN'T HAVE THE AIR RECIRCULATOR ON AND THE DEFROSTER. I EITHER HAVE TO BREATH IN EXHAUST OR DRIVE WITH A FOGGED WINDSHIELD. IT'S GETTING TO BE DANGEROUS.
TL* THE CONTACT RENTED A 2017 FORD FUSION. WHILE DRIVING 45 MPH, THE ABS WARNING INDICATOR ILLUMINATED. ALSO, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICL…
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TL* THE CONTACT RENTED A 2017 FORD FUSION. WHILE DRIVING 45 MPH, THE ABS WARNING INDICATOR ILLUMINATED. ALSO, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. HERTZ RENTAL CAR IN SAN MATEO, CALIFORNIA WAS INFORMED OF THE FAILURE. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
TAKATA RECALL THIS CAR DOES NOT HAVE RELIABLE BREAKS I WAS IN AN ACCIDENT ON 12/26/18. I APPLIED THE BRAKES AND NOTHING HAPPENED. NOW I'M LEFT WITH BEING RESPONSIBLE FOR THIS . AND THE STEERING WHEEL AIRBAG BLEW SMOKE IN MY FACE AND THIS CAR HAS TWO OPEN RECALLS AND IT'S A RENTAL THROUGH HERTZ
WHILE USING FULL ACCESSORY POWER WITH THE ENGINE OFF, THE CAR WILL ALLOW YOU TO CHANGE THE GEAR SHIFT DIAL TO DRIVE. THE CAR IS ABLE TO MOVE IN THIS POSITION, BUT THE GAS PEDAL WILL NOT WORK. THE 'READY TO DRIVE' LIGHT IS.NOT ON.
TL* THE CONTACT OWNS A 2017 FORD FUSION HYBRID. THE CONTACT STATED THAT WHILE DRIVING ABOUT 30 MPH, THE STEERING WHEEL SHOOK AND APPEARED TO BE FALLING OFF. THE "CHECK SAFETY" LIGHT ILLUMINATED. THE CONTACT CALLED AIRPORT MARINA FORD (310-574-2641, 5880 W CENTINELA AVE, LOS ANGELES, CA 90045) AND WAS TOLD TO BRING THE VEHICLE IN…
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TL* THE CONTACT OWNS A 2017 FORD FUSION HYBRID. THE CONTACT STATED THAT WHILE DRIVING ABOUT 30 MPH, THE STEERING WHEEL SHOOK AND APPEARED TO BE FALLING OFF. THE "CHECK SAFETY" LIGHT ILLUMINATED. THE CONTACT CALLED AIRPORT MARINA FORD (310-574-2641, 5880 W CENTINELA AVE, LOS ANGELES, CA 90045) AND WAS TOLD TO BRING THE VEHICLE IN FOR A CHECK-UP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED, THE FAILURE MILEAGE WAS 39,800. *DT*JB
AUTO SHUTS DOWN WHILE DRIVING,NO POWER..MUST STOP,SHUT OFF IGNITION AND RESTART THE ENGINE...CAR SEEMS TO REVERT TO NORMAL AFTER TURNING BACK ON.HAS OCCURED MANY TIMES..LOCAL FORD DEALER IS AWARE OF PROBLEM AND HAS INSTALLED A COUNTER..THE COUNTER CLOCKS UP WHEN THIS OCCURS BUT RESETS WHEN CAR IS STOPPED AND RESTARTED...THIS IS …
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AUTO SHUTS DOWN WHILE DRIVING,NO POWER..MUST STOP,SHUT OFF IGNITION AND RESTART THE ENGINE...CAR SEEMS TO REVERT TO NORMAL AFTER TURNING BACK ON.HAS OCCURED MANY TIMES..LOCAL FORD DEALER IS AWARE OF PROBLEM AND HAS INSTALLED A COUNTER..THE COUNTER CLOCKS UP WHEN THIS OCCURS BUT RESETS WHEN CAR IS STOPPED AND RESTARTED...THIS IS A POTENTIALLY DANGEROUS PROBLEM AS THIS HAS HAPPENED IN TRAFFIC AND DRIVER HAS NO POWER,MUST PULL OUT OF TRAFFIC,RESTART AND GO AGAIN...
FAILS TO START. BATTERY IS COMPLETELY DEAD. HAD INTO SERVICE DEPARTMENT 6 TIMES, HAVE FAILED TO CORRECT PROBLEM. BOUGHT NEW IN MAY 2017.
ENGINE STALLED WHILE DRIVING..STEERING LOCKED. COULD NOT RESTART THE CAR.NARROWLY AVOIDED AN ACCIDENT.
TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE STEERING WHEEL SE…
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TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE STEERING WHEEL SEEMED TO BE LOOSER THAN AVERAGE STEERING WHEELS. THE CONTACT CALLED WALNUT CREEK FORD (1800 N MAIN STREET, WALNUT, CA 94596, 925-932-2900) AND WAS INFORMED THAT THE MANUFACTURER WOULD NOT PROVIDE PARTS FOR THE RECALL UNTIL APPROXIMATELY APRIL 30, 2018. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,650. PARTS DISTRIBUTION DISCONNECT.
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
RQ22004 · Front Brake Jounce Hose Failures
Opened Aug 8, 2022 · Closed Mar 24, 2023
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings
On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturing on certain MY 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The result causes a brake fluid leak, lengthening the distance needing to stop the vehicle, increasing the risk of a crash.On March 10, 2023, Ford Motor Company (Ford) submitted to NHTSA Safety Recall 23V-162 (Ford Recall 23S12) to address front brake jounce hoses that may rupture. Ford found the rupture occurs from a localized failure of the internal reinforcement braid due to cyclic fatigue through tensile/bending and torsional inputs during suspension and steering articulations. The supplier for the front brake jounce hoses is Hitachi. This recall affects the subject vehicles equipped with non-hybrid engines and the suspect front brake jounce hoses (a total of 1,280,726 vehicles). The recall covers subject vehicles built from February 3, 2012 to July 19, 2017 when the suspect hoses were used in vehicle production. The remedy is for dealerships to replace both front brake jounce hoses with new hoses that have a revised braid material at no cost. The vehicles equipped with hybrid engines are excluded from the recall because the internal hose pressure is much lower due to the regenerative braking provided by the hybrid brake system. No failures of brake hoses on hybrid vehicles have been reported to ODI or Ford.Ford's actions address ODIs concerns at this time. Hybrid vehicles will be monitored for related failures. The agency reserves the right to take further action if warranted by new circumstances.The 103 ODI numbers cited above can be viewed at NHTSA.gov under the following ID numbers:11511014, 11510867, 11510318, 11509030, 11505993, 11504989, 11504400, 11502147, 11502082, 11501820, 11501283, 11498439, 11498296, 11496842, 11496335, 11494931, 11494851, 11494252, 11493001, 11492084, 11492070, 11491444, 11491274, 11488858, 11488027, 11487627, 11487416, 11487233, 11486150, 11484924, 11484526, 11484080, 11483948, 11483926, 11483739, 11483723, 11482773, 11482690, 11481077, 11480788, 11480294, 11480052, 11479338, 11479334, 11479252, 11479247, 11479187, 11479094, 11479048, 11478985, 11478953, 11478729, 11478216, 11476892, 11476282, 11470558, 11468994, 11467109, 11466294, 11462746, 11461217, 11456065, 11455367, 11444848, 11436419, 11436376, 11430685, 11428329, 11425083, 11421026, 11420738, 11420735, 11420298, 11418197, 11403926, 11397549, 11366991, 11366757, 11361016, 11359968, 11354569, 11352165, 11350344, 11348799, 11343929, 11343205, 11331947, 11329020, 11319596, 11310529, 11292271, 11288455, 11254787, 11253479, 11253244, 11234622, 11230669, 11230050, 11228240, 11221111, 11143630, 11129392 and 11120228.