NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
391 reports41,000 miles · Jun 29, 2011
Electrical System
TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING 50 MPH, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FA…
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TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING 50 MPH, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGE WAS 41,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10409398
62,000 miles · May 31, 2011
Latches/locks/linkages
TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR PASSENGER SIDE DOOR OPENED WITHOUT INTENT. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND ATTEMPTED TO CLOSE THE DOOR YET THE DOOR FAILED TO REMAIN IN A SECURED POSITION. THE VEHICLE PASSENGER MANUALLY HELD THE DOOR TO PREVENT IT FROM OPENIN…
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TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR PASSENGER SIDE DOOR OPENED WITHOUT INTENT. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND ATTEMPTED TO CLOSE THE DOOR YET THE DOOR FAILED TO REMAIN IN A SECURED POSITION. THE VEHICLE PASSENGER MANUALLY HELD THE DOOR TO PREVENT IT FROM OPENING WHEN IN MOTION. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO THE PLASTIC DOOR LATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOTIFIED AND THEY WERE UNABLE TO PROVIDE ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
NHTSA ODI #10403774
21,000 miles · May 28, 2011
Engine And Engine CoolingEquipment
THIS IS NOT A SAFETY COMPLAINT, BUT IT IS A COMPLAINT ABOUT A DEFECTIVE COMPONENT THAT AFFECTS COMFORT, IF NOT SAFETY. MY WIFE AND I BOTH BOUGHT NEW 2007 FORD FOCUSES. SOON AFTER MY CAR WENT OUT OF WARRANTY (AT ABOUT 37,000 MILES IN FALL 2009), THE AIR RECIRCULATION FUNCTION ON THE A/C STOPPED WORKING. THE INDICATOR LIGHT G…
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THIS IS NOT A SAFETY COMPLAINT, BUT IT IS A COMPLAINT ABOUT A DEFECTIVE COMPONENT THAT AFFECTS COMFORT, IF NOT SAFETY. MY WIFE AND I BOTH BOUGHT NEW 2007 FORD FOCUSES. SOON AFTER MY CAR WENT OUT OF WARRANTY (AT ABOUT 37,000 MILES IN FALL 2009), THE AIR RECIRCULATION FUNCTION ON THE A/C STOPPED WORKING. THE INDICATOR LIGHT GOES ON, BUT THE AIR CONTINUES TO BE DRAWN FROM OUTSIDE. I TOOK MY CAR TO MY DEALER AND WAS TOLD THAT THE MOTOR THAT OPENS AND CLOSES A VENT DOOR HAD DIED. IT WOULD COST ABOUT $600 FOR THE MOTOR, PLUS THE LABOR COST OF REMOVING THE DASH TO ACCESS THE MOTOR. BECAUSE OF THE HUGE EXPENSE, I DECIDED TO LIVE WITH THE PROBLEM. NOW MY WIFE'S CAR HAS THE DEVELOPED THE SAME PROBLEM (AT 21,000 MILES). HER AIR RECIRCULATION BUTTON ALSO HAS STOPPED WORKING. I CHECKED THE INTERNET AND SAW SEVERAL OTHER OWNERS' COMPLAINTS ABOUT THE SAME PROBLEM IN THEIR 2007 FOCUSES. IT SEEMS TO ME THAT THERE IS A FAIRLY WIDESPREAD PROBLEM WITH THIS MOTOR IN 2007 FOCUSES. I AM ASKING YOU TO INITIATE A RECALL, SO THAT PEOPLE WITH THIS PROBLEM CAN GET THEIR CARS FIXED AND HAVE THEIR A/C WORK PROPERLY. *TR
NHTSA ODI #10403625
56,000 miles · May 25, 2011
Electrical System
2007 FORD FOCUS....ALTERNATOR AND BATTERY REPLACEMENT...IF YOU CHECK INTO THIS, YOU WILL NOTICE HOW MANY PEOPLE HAVE HAD TO REPLACE THESE ITEMS IN UNDER 50K MILES ON CAR. *TR
NHTSA ODI #10402638
52,700 miles · May 6, 2011
Latches/locks/linkages
TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT NOTICED THAT THE REAR PASSENGER DOOR WOULD NOT REMAIN LOCKED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS WAITING FOR PARTS TO ARRIVE TO REPAIR THE FAILURE. THE MANUFACTURER WAS UNAWARE OF THE ISSUE AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE CURRENT…
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TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT NOTICED THAT THE REAR PASSENGER DOOR WOULD NOT REMAIN LOCKED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS WAITING FOR PARTS TO ARRIVE TO REPAIR THE FAILURE. THE MANUFACTURER WAS UNAWARE OF THE ISSUE AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE CURRENT MILEAGES WERE 54,000 AND THE FAILURE MILEAGES WERE 52,700. UPDATED 06/16/11*LJ UPDATED 06/21/11
NHTSA ODI #10399319
120,000 miles · Apr 27, 2011
Electrical System
TL* THE CONTACT OWNS A 2007 FORD FOCUS STATION WAGON. THE CONTACT WAS DRIVING 45 MPH WHEN HE NOTICED THAT THE TAIL LIGHTS AND MARKER LIGHTS WERE NO LONGER ILLUMINATED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO INFORMED HIM THAT THE WIRING HARNESS WAS CHAFE AND HAD A SHORT CIRCUIT. THE VEHICLE WAS NOT REPAIRED. THE DEALER ADVISED T…
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TL* THE CONTACT OWNS A 2007 FORD FOCUS STATION WAGON. THE CONTACT WAS DRIVING 45 MPH WHEN HE NOTICED THAT THE TAIL LIGHTS AND MARKER LIGHTS WERE NO LONGER ILLUMINATED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO INFORMED HIM THAT THE WIRING HARNESS WAS CHAFE AND HAD A SHORT CIRCUIT. THE VEHICLE WAS NOT REPAIRED. THE DEALER ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE HOWEVER, THERE WAS A TECHNICAL SERVICE BULLETIN UNDER NHTSA ITEM NUMBER: 10023297 (ELECTRICAL SYSTEM: WIRING). THE CONTACT DID NOT ORDER THE SERVICE BULLETIN FOR ADDITIONAL INFORMATION. THE FAILURE MILEAGE WAS 120,000.
NHTSA ODI #10397983
45,311 miles · Apr 25, 2011
Air Bags
I WAS DRIVING DOWN A CITY STREET WHEN MY DRIVER SIDE AIRBAG DEPLOYED FOR NO REASON. I DID NOT GO OVER A BUMP AND WAS NOT HIT BY ANOTHER VEHICLE TO JUSTIFY THE AIRBAG DEPLOYING. I IMMEDIATELY PULLED OVER AND GOT OUT OF MY CAR. *TR
NHTSA ODI #10397424
68,000 miles · Apr 20, 2011
Air Bags
DRIVING DOWN DIRT ROAD ~45MPH. SPEED LIMIT IS 55MPH. SAID ROAD HAS NUMEROUS POTHOLES, NONE OF LARGE SIZE THAT WERE OBSERVED TO BE CATASTROPHIC. PASSENGER SEAT AIRBAG DEPLOYED WITH PASSENGER IN SEAT. SPOKE WITH FORD COMPLAINT LINE, THEY DENY THIS AS A FAILURE WITHOUT INVESTIGATING OR INSPECTING, NOR DID THEY OFFER. FORD DEAL…
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DRIVING DOWN DIRT ROAD ~45MPH. SPEED LIMIT IS 55MPH. SAID ROAD HAS NUMEROUS POTHOLES, NONE OF LARGE SIZE THAT WERE OBSERVED TO BE CATASTROPHIC. PASSENGER SEAT AIRBAG DEPLOYED WITH PASSENGER IN SEAT. SPOKE WITH FORD COMPLAINT LINE, THEY DENY THIS AS A FAILURE WITHOUT INVESTIGATING OR INSPECTING, NOR DID THEY OFFER. FORD DEALER WHO IS REPAIRING VEHICLE, WAS NOT ABLE TO PROVIDE ME WITH THE INFORMATION OF WHAT SET THE AIRBAG OFF AS OF YET (SENSORS?). FORD DEALER CLAIMS POTHOLE DAMAGE ON VEHICLE. *TR
NHTSA ODI #10396963
38,600 miles · Apr 16, 2011
Electrical System
ALL OF THE LIGHTS IN THE INSTRUMENT CLUSTER LIT UP AND ALL OF THE GAUGES STOPPED WORKING AND THEN THE CAR SHUT OFF IN THE MIDDLE OF TRAFFIC. IT HAPPENED YESTERDAY AND I HAD THE BATTERY CHANGED BUT THE PROBLEM RESURFACED THE NEXT DAY AND AGAIN THE CAR SHUT OFF IN THE MIDDLE OF TRAFFIC AND I HAD TO HAVE IT TOWED. I HAD THE CAR TOW…
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ALL OF THE LIGHTS IN THE INSTRUMENT CLUSTER LIT UP AND ALL OF THE GAUGES STOPPED WORKING AND THEN THE CAR SHUT OFF IN THE MIDDLE OF TRAFFIC. IT HAPPENED YESTERDAY AND I HAD THE BATTERY CHANGED BUT THE PROBLEM RESURFACED THE NEXT DAY AND AGAIN THE CAR SHUT OFF IN THE MIDDLE OF TRAFFIC AND I HAD TO HAVE IT TOWED. I HAD THE CAR TOWED TO A MECHANIC TO SEE WHAT IS CAUSING THE PROBLEM BUT THE MECHANIC HAS NOT BEEN ABLE TO FIND THE PROBLEM YET. THIS IS A DANGEROUS SITUATION DUE TO THE CAR STALLING IN THE MIDDLE OF TRAFFIC. *TR
NHTSA ODI #10396105
32,693 miles · Apr 14, 2011
Air Bags
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE AIRBAG WARNING LIGHT ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND REPAIRS. ONE YEAR LATER, THE FAILURE RECURRED AND THE CLOCK SPRING WAS REPLACED. THE VEHICLE WAS NOT BEING…
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TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE AIRBAG WARNING LIGHT ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND REPAIRS. ONE YEAR LATER, THE FAILURE RECURRED AND THE CLOCK SPRING WAS REPLACED. THE VEHICLE WAS NOT BEING DRIVEN DUE TO THE SAFETY CONCERNS REGARDING THE AIRBAG. UPDATED 5/9/11 *CN THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED AGAIN IN FEBRUARY 2011. THE DEALER STATED THERE WAS A FAULTY SPRING IN THE STEERING COLUMN. UPDATED 07/06/11
NHTSA ODI #10395840
NHTSA investigations
1PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO