NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
391 reports105,000 miles · Dec 27, 2012
Latches/locks/linkagesStructure
THE DRIVER SIDE REAR DOOR (4 DOOR SEDAN SE MODEL) WILL NOT LOCK. I CAN'T LOCK IT MANUALLY OR ELECTRONICALLY. THE DRIVER DOOR WILL LOCK, BUT ONLY WITH THE KEY OR WHEN THE LOCK IN MANUALLY PUSHED. THE DRIVER SIDE REAR SHOULD NEVER FAIL IN A MODE THAT CAN'T BE LOCKED. THIS NEEDS TO BE RECALLED. IT IS A SAFETY ISSUE. I CAN BE…
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THE DRIVER SIDE REAR DOOR (4 DOOR SEDAN SE MODEL) WILL NOT LOCK. I CAN'T LOCK IT MANUALLY OR ELECTRONICALLY. THE DRIVER DOOR WILL LOCK, BUT ONLY WITH THE KEY OR WHEN THE LOCK IN MANUALLY PUSHED. THE DRIVER SIDE REAR SHOULD NEVER FAIL IN A MODE THAT CAN'T BE LOCKED. THIS NEEDS TO BE RECALLED. IT IS A SAFETY ISSUE. I CAN BE CARJACKED, MY BELONGS AND CAR CAN BE STOLEN. CHILDREN CANNOT SIT IN THE BACK SEAT BECAUSE THE DOOR WILL NOT LOCK. *TR
NHTSA ODI #10490277
Mileage unknown · Dec 20, 2012
Air BagsCrashInjury
2007 FORD FOCUS. CONSUMER WRITES IN REGARDS TO AIRBAG MALFUNCTION AND REQUESTS REIMBURSEMENT FROM INJURIES. *SMD THE CONSUMER STATED THE AIR BAG DEPLOYED 30 MINUTES AFTER REAR ENDING ANOTHER VEHICLE. THE CONSUMER SUSTAINED SEVERE INJURIES.
NHTSA ODI #10489841
107,000 miles · Dec 20, 2012
Electrical SystemLatches/locks/linkagesStructure
MY 2007 FORD FOCUS REAR PASSENGER DOOR LOCK WILL NOT LOCK. THIS IS A REAL SAFETY ISSUE BECAUSE I HAVE CHILDREN WHO CAN PULL ON THE DOOR AND OPEN IT WHILE I AM DRIVING DOWN THE ROAD. I CAN NOT EVEN "CHILD LOCK" IT. IN ADDITION, ON TUESDAY NIGHT I WAS ROBBED OF ALL MY CHRISTMAS PRESENTS THAT WERE IN THE TRUNK OF MY CAR BECAUSE THE…
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MY 2007 FORD FOCUS REAR PASSENGER DOOR LOCK WILL NOT LOCK. THIS IS A REAL SAFETY ISSUE BECAUSE I HAVE CHILDREN WHO CAN PULL ON THE DOOR AND OPEN IT WHILE I AM DRIVING DOWN THE ROAD. I CAN NOT EVEN "CHILD LOCK" IT. IN ADDITION, ON TUESDAY NIGHT I WAS ROBBED OF ALL MY CHRISTMAS PRESENTS THAT WERE IN THE TRUNK OF MY CAR BECAUSE THE DOOR WILL NOT LOCK AND SOMEONE ACCESSED MY CAR THROUGH THE REAR DOOR AND POPPED THE TRUNK. THEY ALSO STOLE MY USPS RAIN GEAR AND IMPORTANT PAPERWORK I HAD IN MY CAR ( I AM A UNION REPRESENTATIVE). THERE IS SEVERAL COMPLAINTS ABOUT THIS ISSUE AND WE SHOULD NOT WAIT UNTIL A CHILD DIES FROM FALLING OUT ON THE FREEWAY TO RECALL THESE VEHICLES. *TR
NHTSA ODI #10489422
52,000 miles · Dec 8, 2012
Power Train
TRAVELING ON AN FREEWAY, I DOWNSHIFTED (MTX75, 5SP MANUAL TRANS) AND PASSED ANOTHER VEHICLE. THEN WENT TO UP SHIFT AND FOUND TRANSMISSION WOULD NOT ENTER ANY GEARS. SHIFTER WOULD MOVE SIDE TO SIDE, BUT NO UP AND DOWN INTO THE GATES. TOWED TO A REPAIR SHOP AND TORE DOWN TO FIND CAUSE. FOUND A ROLL PIN HAD FALLEN OUT/SHEARED OFF O…
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TRAVELING ON AN FREEWAY, I DOWNSHIFTED (MTX75, 5SP MANUAL TRANS) AND PASSED ANOTHER VEHICLE. THEN WENT TO UP SHIFT AND FOUND TRANSMISSION WOULD NOT ENTER ANY GEARS. SHIFTER WOULD MOVE SIDE TO SIDE, BUT NO UP AND DOWN INTO THE GATES. TOWED TO A REPAIR SHOP AND TORE DOWN TO FIND CAUSE. FOUND A ROLL PIN HAD FALLEN OUT/SHEARED OFF ON THE GEAR SELECTOR ASSEMBLY ON THE TRANSMISSION. RESEARCH SHOWED THIS IS A COMMON ISSUE ON THIS TRANSMISSION WITH NO FIX OR UPDATED PARTS FROM MANUFACTURER. *TR
NHTSA ODI #10487767
Mileage unknown · Nov 26, 2012
Air Bags
MY HUSBAND AND I WERE DRIVING ON A HIGHWAY AT ABOUT 65MPH OUTSIDE OF CLEVELAND, OHIO WHEN THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT CAUSE. WE WERE SHOCKED, BUT MY HUSBAND WAS THANKFULLY ABLE TO KEEP CONTROL OF THE CAR. THE ROAD WAS TOTALLY CLEAR THERE WAS NO REASON FOR THIS TO HAPPEN. WE WENT TO A NEARBY POLICE STATION AND T…
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MY HUSBAND AND I WERE DRIVING ON A HIGHWAY AT ABOUT 65MPH OUTSIDE OF CLEVELAND, OHIO WHEN THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT CAUSE. WE WERE SHOCKED, BUT MY HUSBAND WAS THANKFULLY ABLE TO KEEP CONTROL OF THE CAR. THE ROAD WAS TOTALLY CLEAR THERE WAS NO REASON FOR THIS TO HAPPEN. WE WENT TO A NEARBY POLICE STATION AND THE OFFICER STATED THAT THERE WAS NO EVIDENCE OF ANY KIND OF ACCIDENT AT ALL, AND THAT THIS WAS A MANUFACTURING DEFECT IN THEIR OPINION. MY ARM AND BACK HAVE BEEN SORE AND WE HAVE NOT HEARD FROM THE FORD DEALER HOW THEY PLAN TO TAKE CARE OF THIS. I AM AFRAID THAT THE OTHER AIRBAGS ARE DEFECTIVE AS WELL. IF THIS HAPPENED ON THE DRIVER SIDE IT COULD CAUSE A SERIOUS ACCIDENT. *TR
NHTSA ODI #10486005
41,900 miles · Nov 19, 2012
Latches/locks/linkages
MY DRIVER'S SIDE REAR DOOR WILL NOT LOCK. WHEN I TRY TO AUTO LOCK IT, IT DOES NOTHING. AND THERE IS NO WAY TO MANUALLY LOCK IT. BECAUSE OF THIS, THE DOOR REMAINS UNLOCKED AT ALL TIMES AND I CANNOT EVEN CHILD PROOF BECAUSE THAT WOULD ALLOW THE DOOR TO BE OPEN FROM THE OUTSIDE, NOT THE INSIDE, THEREFORE STILL ESSENTIALLY NOT LOCKE…
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MY DRIVER'S SIDE REAR DOOR WILL NOT LOCK. WHEN I TRY TO AUTO LOCK IT, IT DOES NOTHING. AND THERE IS NO WAY TO MANUALLY LOCK IT. BECAUSE OF THIS, THE DOOR REMAINS UNLOCKED AT ALL TIMES AND I CANNOT EVEN CHILD PROOF BECAUSE THAT WOULD ALLOW THE DOOR TO BE OPEN FROM THE OUTSIDE, NOT THE INSIDE, THEREFORE STILL ESSENTIALLY NOT LOCKED. THIS IS A SAFETY ISSUE FOR ANYONE RIDING IN THE BACKSEAT IF THEY ACCIDENTLY OPEN THE DOOR FOR WHATEVER REASON. MORE IMPORTANTLY, FOR ME, IT IS A SECURITY ISSUE IF MY CAR IS NEVER LOCKED. I HAVE LOOKED ONLINE AND SEEN MANY, MANY OTHERS WITH THIS EXACT ISSUE WITH THE SAME MAKE, MODEL, AND YEAR (AS WELL AS OTHER YEARS TOO). I LEARNED THERE WAS A RECALL FOR THIS EXACT ISSUE WITH THE '05 MODEL BUT FORD FOR SOME REASON WILL NOT TAKE RESPONIBILITY FOR THE OTHER YEARS AS WELL. IF THIS IS FORD'S ISSUE, AND NOT A ONE-TIME INCIDENT WITH MY CAR, I DO NOT NOT BELIEVE I SHOULD BE THE ONE RESPONSIBLE. THERE WAS NO ACCIDENT. I JUST HAPPENED TO NOTICE ONE DAY THAT THE DOOR DOES NOT LOCK. *TR
NHTSA ODI #10485177
200 miles · Oct 22, 2012
Air BagsSeats
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE AIR BAG SYSTEM FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECCURRED SEVERAL TIMES.IN ADDITION, THE CONTACT STATED THAT WHIL…
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TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE AIR BAG SYSTEM FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECCURRED SEVERAL TIMES.IN ADDITION, THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE IT WAS FOUND THAT THE DRIVER FRONT SEAT WAS THE PROBLEM. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE CUSHION OF THE SEAT BECAME DISCONNECTED FROM THE BODY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 61,000.
NHTSA ODI #10481387
35,000 miles · Oct 19, 2012
Vehicle Speed Control
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH AND DEPRESSED THE ACCELERATOR PEDAL HOWEVER, THE VEHICLE WOULD NOT RESPOND UNTIL AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE THROTTLE BODY WAS REPLACED. THE FAILURE RECURRED FOUR TIMES AND THE THROTTLE BODY WA…
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TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH AND DEPRESSED THE ACCELERATOR PEDAL HOWEVER, THE VEHICLE WOULD NOT RESPOND UNTIL AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE THROTTLE BODY WAS REPLACED. THE FAILURE RECURRED FOUR TIMES AND THE THROTTLE BODY WAS REPLACED EACH TIME. THE MANUFACTURER WAS NOTIFIED OF THE MOST RECENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
NHTSA ODI #10481157
87,800 miles · Oct 2, 2012
Air BagsInjury
TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING APPROXIMATELY 75 MPH, THE CONTACT DROVE OVER A TIRE IN THE MIDDLE OF THE ROAD. THE FRONT DRIVER'S SIDE CURTAIN AIR BAG THEN DEPLOYED ERRONEOUSLY. THE CONTACT SUSTAINED BRUISES TO THE ARMS AS A RESULT OF THE AIRBAG DEPLOYMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNO…
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TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING APPROXIMATELY 75 MPH, THE CONTACT DROVE OVER A TIRE IN THE MIDDLE OF THE ROAD. THE FRONT DRIVER'S SIDE CURTAIN AIR BAG THEN DEPLOYED ERRONEOUSLY. THE CONTACT SUSTAINED BRUISES TO THE ARMS AS A RESULT OF THE AIRBAG DEPLOYMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 87,800.
NHTSA ODI #10478337
65,000 miles · Sep 20, 2012
Air Bags
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE FRONT DRIVER'S SIDE AIR BAG ERRONEOUSLY DEPLOYED. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE AND WAS LATER TAKEN TO AN AUTHORIZED DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUF…
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TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE FRONT DRIVER'S SIDE AIR BAG ERRONEOUSLY DEPLOYED. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE AND WAS LATER TAKEN TO AN AUTHORIZED DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 85,000.
NHTSA ODI #10476544
NHTSA investigations
1PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO